3434 Sales Executives jobs in Thane

Sales Executives

Mumbai, Maharashtra First Choice

Posted today

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Job Description

**Key Responsibilities**:

- Identify and onboard wholesalers, retailers, and distributors.
- Promote and sell fresh fruits to meet sales goals.
- Maintain client relationships and handle queries.
- Conduct market research and competitor analysis.
- Ensure timely order management and reporting.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Sales & Marketing Executives

Vasai, Maharashtra Space Consultants

Posted today

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Job Description

We have vacancies at Vasai for a 30 bedded hospital-

Sales & Marketing Executives -10
Qualifications: 12th/Graduate
Experience: 1 to 2 years
Salary: 15K – 30K (Food+Accomodation)


If you are interested, please share your CV and reply following-
Your current location
Your experience
Your current salary
Your expected salary
Joining time needed
This advertiser has chosen not to accept applicants from your region.

Sales & Marketing Executives

Virar, Maharashtra Space Consultants

Posted today

Job Viewed

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Job Description

We have vacancies at Vasai for a 30 bedded hospital-

Sales & Marketing Executives -10
Qualifications: 12th/Graduate
Experience: 1 to 2 years
Salary: 15K – 30K (Food+Accomodation)


If you are interested, please share your CV and reply following-
Your current location
Your experience
Your current salary
Your expected salary
Joining time needed
This advertiser has chosen not to accept applicants from your region.

Global Account Management

Mumbai, Maharashtra Lockton

Posted 4 days ago

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Job Description

Lockton Global Corporate Solutions Team (LGS) - Global Client Management Role


About Lockton

At Lockton, we are more than just insurance brokers; we are the pioneers of innovation. Since our inception in 1966, we have grown to become the world’s largest privately-owned insurance brokerage and 10th largest overall. With more than 140 offices, 10,750+ associates, serving over 65,000 clients around the world.


Business Insurance has recognized Lockton as the "Best Place to Work in Insurance " for fifteen consecutive years.

Watch a video testimonial of our associate’s Lockton experience:

Please visit our career website to learn about our work culture:

Visit our official website for details of our business:


Job Purpose:

  • To provide high-quality insurance-related support to Lockton Global Solutions (LGS) clients and teams, ensuring smooth operations, timely query resolution, and effective delivery of post-sale services. This role plays a key part in enhancing client satisfaction, driving efficiency, and ensuring compliance with global and local insurance standards.
  • This role demands a proactive, solutions-oriented approach, ensuring every client interaction reflects Lockton’s commitment to excellence and innovation in global corporate insurance solutions.
  • Serve as the primary point of contact for LGS teams and clients, addressing their insurance-related needs, inquiries, and concerns. The role is critical in ensuring clients have a seamless experience by delivering timely solutions and effectively managing service deliverables.

Key Expectations of the Role:


1. Client Relationship Management

  • Build and maintain strong, trust-based relationships with LGS clients through regular communication.
  • Understand client-specific insurance needs and provide tailored solutions.
  • Adapt policies as clients’ needs evolve and keep them informed of local insurance law changes or global trends.


2. Coordination with Local Teams

  • Collaborate with regional offices and local partners to ensure seamless service delivery.
  • Ensure compliance with local regulations while aligning policies to clients’ business models.


3. Policy Structuring, Management, and Processing

  • Recommend insurance structures suited to clients’ risks and industries.
  • Manage global policies, ensuring local adaptations are accurate and compliant.
  • Oversee policy issuance, renewals, endorsements, and cancellations.


4. Risk Assessment

  • Evaluate client risks based on operations, market conditions, and exposure.
  • Provide risk mitigation recommendations with appropriate insurance products.


5. Client Queries and Issue Resolution

  • Address client inquiries and complaints with professionalism and urgency.
  • Liaise with internal teams to deliver satisfactory resolutions to client issues.


6. Cross-Selling and Upselling

  • Identify opportunities to introduce additional insurance solutions to existing clients.
  • Educate clients about new or complementary coverage options that suit their needs.


7. Compliance and Documentation

  • Ensure all insurance services meet regulatory and legal standards.
  • Maintain accurate, detailed client records in compliance with company policies.


8. Claims Management

  • Support clients in claims processing, especially in unfamiliar markets.
  • Act as a bridge between clients and local adjusters to facilitate smooth claims resolution.


Competencies Required for the Role:


1. Customer Focus

  • Commitment to exceeding client expectations and building lasting trust.
  • Ability to empathize and understand client requirements.


2. Communication Skills

  • Proficient in delivering clear, concise, and effective communication, both verbally and in writing.
  • Active listening skills to understand complex client concerns and nuances.


3. Problem-Solving and Decision-Making

  • Ability to analyze issues and provide prompt, effective solutions.
  • Decision-making that balances client needs with organizational goals.


4. Team Collaboration

  • Works collaboratively within global and local teams to achieve shared objectives.
  • Supports colleagues and contributes to team success.


5. Interpersonal Skills

  • Strong ability to build rapport and maintain positive relationships with clients and colleagues.


Life at Lockton is about growth, flexibility and recognition, but life is about so much more than work!


At Lockton, we value and support our Associates alongside with their career journey with us. We offer medical insurance covering spouse and dependent(s), life insurance, critical illness insurance, annual medical checkup, vision care program, flexible benefits, birthday Leave, education allowance, and voluntary contributions for MPF Scheme.


We offer competitive salary and benefits package with great opportunity for career development to the successful candidate. Please send your detailed resume and expected salary to our Human Resources Department by e-mail


All information provided by applicants will be treated in the strictest confidence, will be used solely for recruitment purposes and strictly in accordance with the Lockton's personal data policies, a copy of which will be provided upon request. Lockton will retain all applications no longer than 12 months of which will be destroyed thereafter.

This advertiser has chosen not to accept applicants from your region.

Global Account Management

Mumbai, Maharashtra Lockton

Posted today

Job Viewed

Tap Again To Close

Job Description

Lockton Global Corporate Solutions Team (LGS) - Global Client Management Role

About Lockton
At Lockton, we are more than just insurance brokers; we are the pioneers of innovation. Since our inception in 1966, we have grown to become the world’s largest privately-owned insurance brokerage and 10th largest overall. With more than 140 offices, 10,750+ associates, serving over 65,000 clients around the world.

Business Insurance has recognized Lockton as the "Best Place to Work in Insurance " for fifteen consecutive years.
Watch a video testimonial of our associate’s Lockton experience:
visit our career website to learn about our work culture: our official website for details of our business: Purpose:
To provide high-quality insurance-related support to Lockton Global Solutions (LGS) clients and teams, ensuring smooth operations, timely query resolution, and effective delivery of post-sale services. This role plays a key part in enhancing client satisfaction, driving efficiency, and ensuring compliance with global and local insurance standards.
This role demands a proactive, solutions-oriented approach, ensuring every client interaction reflects Lockton’s commitment to excellence and innovation in global corporate insurance solutions.
Serve as the primary point of contact for LGS teams and clients, addressing their insurance-related needs, inquiries, and concerns. The role is critical in ensuring clients have a seamless experience by delivering timely solutions and effectively managing service deliverables.

Key Expectations of the Role:

1. Client Relationship Management
Build and maintain strong, trust-based relationships with LGS clients through regular communication.
Understand client-specific insurance needs and provide tailored solutions.
Adapt policies as clients’ needs evolve and keep them informed of local insurance law changes or global trends.

2. Coordination with Local Teams
Collaborate with regional offices and local partners to ensure seamless service delivery.
Ensure compliance with local regulations while aligning policies to clients’ business models.

3. Policy Structuring, Management, and Processing
Recommend insurance structures suited to clients’ risks and industries.
Manage global policies, ensuring local adaptations are accurate and compliant.
Oversee policy issuance, renewals, endorsements, and cancellations.

4. Risk Assessment
Evaluate client risks based on operations, market conditions, and exposure.
Provide risk mitigation recommendations with appropriate insurance products.

5. Client Queries and Issue Resolution
Address client inquiries and complaints with professionalism and urgency.
Liaise with internal teams to deliver satisfactory resolutions to client issues.

6. Cross-Selling and Upselling
Identify opportunities to introduce additional insurance solutions to existing clients.
Educate clients about new or complementary coverage options that suit their needs.

7. Compliance and Documentation
Ensure all insurance services meet regulatory and legal standards.
Maintain accurate, detailed client records in compliance with company policies.

8. Claims Management
Support clients in claims processing, especially in unfamiliar markets.
Act as a bridge between clients and local adjusters to facilitate smooth claims resolution.

Competencies Required for the Role:

1. Customer Focus
Commitment to exceeding client expectations and building lasting trust.
Ability to empathize and understand client requirements.

2. Communication Skills
Proficient in delivering clear, concise, and effective communication, both verbally and in writing.
Active listening skills to understand complex client concerns and nuances.

3. Problem-Solving and Decision-Making
Ability to analyze issues and provide prompt, effective solutions.
Decision-making that balances client needs with organizational goals.

4. Team Collaboration
Works collaboratively within global and local teams to achieve shared objectives.
Supports colleagues and contributes to team success.

5. Interpersonal Skills
Strong ability to build rapport and maintain positive relationships with clients and colleagues.

Life at Lockton is about growth, flexibility and recognition, but life is about so much more than work!

At Lockton, we value and support our Associates alongside with their career journey with us. We offer medical insurance covering spouse and dependent(s), life insurance, critical illness insurance, annual medical checkup, vision care program, flexible benefits, birthday Leave, education allowance, and voluntary contributions for MPF Scheme.

We offer competitive salary and benefits package with great opportunity for career development to the successful candidate. Please send your detailed resume and expected salary to our Human Resources Department by e-mail

All information provided by applicants will be treated in the strictest confidence, will be used solely for recruitment purposes and strictly in accordance with the Lockton's personal data policies, a copy of which will be provided upon request. Lockton will retain all applications no longer than 12 months of which will be destroyed thereafter.
This advertiser has chosen not to accept applicants from your region.

Manager, Account Management

Thane, Maharashtra Birdeye

Posted today

Job Viewed

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Job Description

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.


At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.


Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.


Position Overview

As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation.


Key Responsibilities

Team Leadership:

  • Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets.
  • Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations.


Upsell Strategy Development:

  • Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments.
  • Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly.
  • Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability.


Customer Engagement and Relationship Building:

  • Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback.
  • Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively.
  • Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships.


Upsell Execution and Performance Tracking:

  • Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close.
  • Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement.
  • Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends.


Cross-functional Collaboration:

  • Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts.
  • Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities.
  • Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells.


Requirements

  • Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus.
  • Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth.
  • Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
  • Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies.
  • Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines.
  • Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction.
  • Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment.
  • Successful candidate will report in US time zone (6:30pm -3:30am IST)


Note: The above job description is a general outline of the responsibilities and

qualifications typically associated with this role. Actual job duties may vary

depending on the organization and industry practices.


Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.


We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.


Working at Birdeye means being part of a tight-knit family that helps you succeed

and loves to celebrate with you! We find strength in diversity and inclusion, so we

strive to find different points of view and expect everyone to represent their authentic

self at all times.

This advertiser has chosen not to accept applicants from your region.

Manager, Account Management

Mumbai, Maharashtra Birdeye

Posted today

Job Viewed

Tap Again To Close

Job Description

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.


At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.


Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.


Position Overview

As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation.


Key Responsibilities

Team Leadership:

  • Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets.
  • Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations.


Upsell Strategy Development:

  • Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments.
  • Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly.
  • Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability.


Customer Engagement and Relationship Building:

  • Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback.
  • Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively.
  • Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships.


Upsell Execution and Performance Tracking:

  • Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close.
  • Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement.
  • Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends.


Cross-functional Collaboration:

  • Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts.
  • Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities.
  • Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells.


Requirements

  • Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus.
  • Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth.
  • Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
  • Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies.
  • Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines.
  • Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction.
  • Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment.
  • Successful candidate will report in US time zone (6:30pm -3:30am IST)


Note: The above job description is a general outline of the responsibilities and

qualifications typically associated with this role. Actual job duties may vary

depending on the organization and industry practices.


Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.


We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.


Working at Birdeye means being part of a tight-knit family that helps you succeed

and loves to celebrate with you! We find strength in diversity and inclusion, so we

strive to find different points of view and expect everyone to represent their authentic

self at all times.

This advertiser has chosen not to accept applicants from your region.
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Manager, Account Management

Dombivli, Maharashtra Birdeye

Posted today

Job Viewed

Tap Again To Close

Job Description

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.


At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.


Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.


Position Overview

As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation.


Key Responsibilities

Team Leadership:

  • Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets.
  • Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations.


Upsell Strategy Development:

  • Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments.
  • Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly.
  • Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability.


Customer Engagement and Relationship Building:

  • Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback.
  • Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively.
  • Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships.


Upsell Execution and Performance Tracking:

  • Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close.
  • Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement.
  • Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends.


Cross-functional Collaboration:

  • Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts.
  • Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities.
  • Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells.


Requirements

  • Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus.
  • Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth.
  • Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
  • Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies.
  • Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines.
  • Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction.
  • Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment.
  • Successful candidate will report in US time zone (6:30pm -3:30am IST)


Note: The above job description is a general outline of the responsibilities and

qualifications typically associated with this role. Actual job duties may vary

depending on the organization and industry practices.


Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.


We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.


Working at Birdeye means being part of a tight-knit family that helps you succeed

and loves to celebrate with you! We find strength in diversity and inclusion, so we

strive to find different points of view and expect everyone to represent their authentic

self at all times.

This advertiser has chosen not to accept applicants from your region.

Global Account Management

Mumbai, Maharashtra Lockton

Posted today

Job Viewed

Tap Again To Close

Job Description

Lockton Global Corporate Solutions Team (LGS) - Global Client Management Role


About Lockton

At Lockton, we are more than just insurance brokers; we are the pioneers of innovation. Since our inception in 1966, we have grown to become the world’s largest privately-owned insurance brokerage and 10th largest overall. With more than 140 offices, 10,750+ associates, serving over 65,000 clients around the world.


Business Insurance has recognized Lockton as the "Best Place to Work in Insurance " for fifteen consecutive years.

Watch a video testimonial of our associate’s Lockton experience:

Please visit our career website to learn about our work culture:

Visit our official website for details of our business:


Job Purpose:

  • To provide high-quality insurance-related support to Lockton Global Solutions (LGS) clients and teams, ensuring smooth operations, timely query resolution, and effective delivery of post-sale services. This role plays a key part in enhancing client satisfaction, driving efficiency, and ensuring compliance with global and local insurance standards.
  • This role demands a proactive, solutions-oriented approach, ensuring every client interaction reflects Lockton’s commitment to excellence and innovation in global corporate insurance solutions.
  • Serve as the primary point of contact for LGS teams and clients, addressing their insurance-related needs, inquiries, and concerns. The role is critical in ensuring clients have a seamless experience by delivering timely solutions and effectively managing service deliverables.

Key Expectations of the Role:


1. Client Relationship Management

  • Build and maintain strong, trust-based relationships with LGS clients through regular communication.
  • Understand client-specific insurance needs and provide tailored solutions.
  • Adapt policies as clients’ needs evolve and keep them informed of local insurance law changes or global trends.


2. Coordination with Local Teams

  • Collaborate with regional offices and local partners to ensure seamless service delivery.
  • Ensure compliance with local regulations while aligning policies to clients’ business models.


3. Policy Structuring, Management, and Processing

  • Recommend insurance structures suited to clients’ risks and industries.
  • Manage global policies, ensuring local adaptations are accurate and compliant.
  • Oversee policy issuance, renewals, endorsements, and cancellations.


4. Risk Assessment

  • Evaluate client risks based on operations, market conditions, and exposure.
  • Provide risk mitigation recommendations with appropriate insurance products.


5. Client Queries and Issue Resolution

  • Address client inquiries and complaints with professionalism and urgency.
  • Liaise with internal teams to deliver satisfactory resolutions to client issues.


6. Cross-Selling and Upselling

  • Identify opportunities to introduce additional insurance solutions to existing clients.
  • Educate clients about new or complementary coverage options that suit their needs.


7. Compliance and Documentation

  • Ensure all insurance services meet regulatory and legal standards.
  • Maintain accurate, detailed client records in compliance with company policies.


8. Claims Management

  • Support clients in claims processing, especially in unfamiliar markets.
  • Act as a bridge between clients and local adjusters to facilitate smooth claims resolution.


Competencies Required for the Role:


1. Customer Focus

  • Commitment to exceeding client expectations and building lasting trust.
  • Ability to empathize and understand client requirements.


2. Communication Skills

  • Proficient in delivering clear, concise, and effective communication, both verbally and in writing.
  • Active listening skills to understand complex client concerns and nuances.


3. Problem-Solving and Decision-Making

  • Ability to analyze issues and provide prompt, effective solutions.
  • Decision-making that balances client needs with organizational goals.


4. Team Collaboration

  • Works collaboratively within global and local teams to achieve shared objectives.
  • Supports colleagues and contributes to team success.


5. Interpersonal Skills

  • Strong ability to build rapport and maintain positive relationships with clients and colleagues.


Life at Lockton is about growth, flexibility and recognition, but life is about so much more than work!


At Lockton, we value and support our Associates alongside with their career journey with us. We offer medical insurance covering spouse and dependent(s), life insurance, critical illness insurance, annual medical checkup, vision care program, flexible benefits, birthday Leave, education allowance, and voluntary contributions for MPF Scheme.


We offer competitive salary and benefits package with great opportunity for career development to the successful candidate. Please send your detailed resume and expected salary to our Human Resources Department by e-mail


All information provided by applicants will be treated in the strictest confidence, will be used solely for recruitment purposes and strictly in accordance with the Lockton's personal data policies, a copy of which will be provided upon request. Lockton will retain all applications no longer than 12 months of which will be destroyed thereafter.

This advertiser has chosen not to accept applicants from your region.

Executive Account Management

Mumbai, Maharashtra MiQ

Posted today

Job Viewed

Tap Again To Close

Job Description

What you’ll do

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As an Account Manager, you’ll have the chance to:

  • Develop client specific strategy alongside stakeholders from Sales, Solutions, Trading, DnA and Marketing teams.
  • Protect and grow MiQ’s key accounts via upsell/cross sell.
  • Maintain regular communication with all key accounts including scheduling, hosting, and supporting on meetings, entertainment & business reviews.
  • Recognize patterns and points of differentiation to deliver robust and actionable insights (pre & post-campaign).
  • Offer constructive feedback and present proactive recommendations throughout campaigns to improve performance and margins.
  • Maintain constant communication between internal and external stakeholders to ensure that campaign performance is not hampered, and the team is on the same page regarding deliverables and KPIs.
  • Have in-depth knowledge of your campaigns to act and communicate feasible changes to both agencies and different members of the MiQ team.
  • Understand the requirements of new briefs and deliver media plans that are in tandem with the client and MiQ’s vision.
  • Administrative duties
  • CRM – Opportunity & IO management

    Tracking & communicating your pod’s priority campaigns

  • Pre-campaign management
  • Pre-campaign sheet, Creative, Pixels collection and support

    PMP – Leverage existing deals & set up new ones

    Project manage 3rd party relationships

    Implementation of the MiQ product suite – CiQ, Motion, Elevate etc

  • Troubleshooting
  • Creative testing

    Amendments to set up

    Commercial firefighting

  • Campaign activation
  • Send screenshots and organize reporting

    Assist with benchmarks & up weights

  • Support rebooking completion
  • Insight Planning
  •  Inputs – Considering client objectives, client challenges, vertical-specific insights & macro factors.

    Internal project management

    End of Campaign – Manage the delivery of insights back to client

  • Finance administration
  •  PO gathering

    Reconciliations & invoice queries



    What you’ll bring
     

  • 1+ years in an advertising/media agency (or similar) is good to have but not mandatory.
  • Working in a team environment
  • Client facing experience is plus but not mandatory.
  • A can-do attitude, with a dream to grow alongside us.

  • We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.

    If you have a passion for the role, please still apply.

    What’s in it for you
    MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

    Values:

    Our values are so much more than statements . They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

  • We do what we love - Passion.
  • We figure it out - Determination.
  • We anticipate the unexpected -
  • We always unite - Unite.
  • We dare to be unconventional -
  • Benefits:

    Every region and office has specific perks and benefits, but every person joining MiQ can expect:

  • A hybrid work environment
  • New hire orientation with job specific onboarding and training
  • Internal and global mobility opportunities
  • Competitive healthcare benefits
  • Bonus and performance incentives
  • Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
  • Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities.
  • Apply today

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