2931 Sales Executives jobs in Thane

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Our most successful candidates will have:

• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred

Job Title: Senior Vice President

Location : Bangalore, Pune, Chennai, Mumbai

Experience Level : 18 to 25 years

We are looking for a dynamic and strategic Account Management Head to oversee and manage a high-priority global account. This individual will be the primary liaison between key client stakeholders based in India and Europe, ensuring alignment with their business objectives and driving seamless delivery across multiple regions. The role requires strong leadership, client relationship management and global account oversight.

• Client Engagement : Foster deep relationships with senior stakeholders, ensuring their needs are met while creating opportunities for continued growth and collaboration. Act as the client s trusted advisor and advocate.
• Account Growth & Strategy : Define the strategic roadmap for the account, aligning with the client s evolving goals. Identify opportunities for expanding services and enhancing value delivery.
• Team Leadership & Coordination : Lead a cross-functional team to deliver exceptional service to the client. Guide, mentor and develop talent while ensuring effective collaboration between internal teams and the client.
• Global Coordination : Manage and oversee critical global account functions, working with teams across different regions to ensure consistent and high-quality service delivery.
• Stakeholder Management : Engage regularly with client executives and internal stakeholders, providing status updates, managing risks and addressing any concerns promptly to ensure continued satisfaction.
• Representation & Influence : Represent the account team in India, engaging with local campuses, potential clients and other strategic stakeholders. Be the face of the account in internal and external forums.
• Operational Excellence : Ensure the smooth running of day-to-day operations, monitoring key metrics, and ensuring targets are met. Oversee budgets, forecasting and resource allocation.
• Cultural Sensitivity : Navigate the regional and cultural dynamics between India and Europe, ensuring smooth communication and collaboration across different geographical regions.
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• Experience : 18-25 years in managing large, complex accounts, with a proven track record in the IT services, consulting, or outsourcing industry.
• Leadership : Demonstrated ability to lead high-performing teams and manage multiple stakeholders across different regions.
• Client-Focused : Exceptional ability to understand and align with client needs, developing long-term, mutually beneficial relationships.
• Cross-Functional Expertise : Experience in managing global accounts, with expertise in overseeing service delivery, vendor management, and contract negotiations.
• Communication : Outstanding communication skills with the ability to engage with senior leadership and clients, providing clear insights and actionable strategies.
• Problem-Solving : Strong decision-making and problem-solving capabilities to address client challenges effectively.
• Regional Knowledge : Familiarity with business practices in India and Europe is a plus, along with the ability to understand cultural nuances and work in diverse environments.

• Experience working with large-scale, global clients in the IT or consulting industry.
• Familiarity with managing vendor relationships, SLA's and delivery metrics.
• Experience representing an organization at industry forums, client campuses or conferences.

What you’ll do

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As an Account Manager, you’ll have the chance to:

CRM – Opportunity & IO management

Tracking & communicating your pod’s priority campaigns

Pre-campaign sheet, Creative, Pixels collection and support

PMP – Leverage existing deals & set up new ones

Project manage 3rd party relationships

Implementation of the MiQ product suite – CiQ, Motion, Elevate etc

Creative testing

Amendments to set up

Commercial firefighting

Send screenshots and organize reporting

Assist with benchmarks & up weights

 Inputs – Considering client objectives, client challenges, vertical-specific insights & macro factors.

Internal project management

End of Campaign – Manage the delivery of insights back to client

 PO gathering

Reconciliations & invoice queries

What you’ll bring  

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.

If you have a passion for the role, please still apply.

What’s in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

Values:

Our values are so much more than statements . They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

Apply today