1954 Sales Manager jobs in Thane

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Fairfield by Marriott Mumbai Andheri West, B-43 New Link Rd Andheri West, Mumbai, Maharashtra, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Manager is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Manager or Sales Executive. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-MH-Mumbai
**Organization:** Grand Hyatt Mumbai
**Job Level:** Full-time
**Job:** Sales
**Req ID:** MUM
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Sales Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain the corporate standards, brand integrity and hotel image.
**What will I be doing?**
As the Sales Manager, you will be responsible for performing the following tasks to the highest standards:
+ Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the marketing plan.
+ Actively participate in achieving the departmental goals which contribute to the marketing budget.
+ Closely monitor accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.
+ Maximize up-selling opportunities whenever possible.
+ Assist the Commercial Manager in the forecasting of rooms' revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
+ Attend major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
+ Plan sales trips, under the direct approval of the Commercial Manager to major market areas, calling on accounts within the specific market areas.
+ Report to the Commercial Manager on potential markets needing coverage.
+ Gather information of competitors, such as rate, top accounts and production, room, F&B and events, and report to the Director of Sales regularly.
+ Keep updated with client relationships and overall business goals through regular entertainment and some activities.
+ Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.
+ Take responsibility to conduct hotel inspection for all walk-ins, meeting groups and contracted clients and plan next step for future follow.
+ Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communication.
+ Negotiate with accounts on banquet, outside catering events.
+ Develop increased room nights as well as banquet revenue.
+ Responsible for the dissemination of the group's related information to other departments e.g. issues on banquet event orders and group resumes, chairing pre-event meetings.
+ Maintain close co-ordination with respective departments on organizer's requirements and last-minute event requirements.
+ Be visible to organizers and clients during their event / group dates and monitor guest satisfaction.
+ Oversee the operation of banquet functions and work closely with various departments to ensure quality service is delivered to our clients at all times.
+ Regularly review Master A/C postings to ensure postings are correctly done.
+ Review bills with organizers regularly to eliminate adjustments needed on final invoice.
+ Verify total charges and layout of invoices prepared by Accounts Receivable and send out to organizers.
+ Obtain feedback from clients and follow through with the necessary actions.
+ Refer leads and send event profile information to relevant sister hotels or NSO / ISO (if any).
+ Maintain the active event profile database and group chart.
+ Establish and maintain files of major accounts and assist the Commercial Manager in maintaining the accounts management system.
+ Establish good working relationship with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers).
+ The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
+ Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
+ Understand and follow hotel policies, departmental rules, and SOPs.
+ Plan sales calls properly to maximize results.
+ Meet and service in-house FIT clients, groups and organizers.
+ Oversee that group orders are routed to all departments concerned.
+ Carry out negotiation for rates with corporate clients and travel agents.
+ Follow-up on correspondences.
+ Submit weekly sales plans and reports.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales and Marketing_
**Title:** _Sales Manager_
**Location:** _null_
**Requisition ID:** _HOT0BGMM_
**EOE/AA/Disabled/Veterans**

We are looking for a seasoned candidate with strong exposure and excellent communication skills in the role of Membership Sales with a leading Events company in Mumbai

Responsibilities

• Business development
• Market development & growth
• Client expansion and engagement

Detailed JD will be shared upon discussion

Qualifications

• Excellent communication skills
• Proven experience in high value sales
• Good market knowledge