153 Sales Operations jobs in Mumbai
Sales Operations Lead
Posted 15 days ago
Job Viewed
Job Description
We are seeking a skilled and proactive Zoho CRM Administrator who will be responsible for the end-to-end management, implementation, and maintenance of Zoho CRM. This role will act as the go-to person for all Zoho-related requirements, including troubleshooting, report generation, customization, and process optimization, ensuring seamless operations for the sales and management teams.
Key Responsibilities:
- Administer, configure, and maintain Zoho CRM to ensure optimal performance.
- Implement new Zoho modules/features as per business requirements.
- Generate, customize, and share MIS reports (e.g., NowMaker reports) on demand.
- Troubleshoot and resolve Zoho CRM issues promptly, coordinating with Zoho support when necessary.
- Update, modify, and optimize Zoho CRM workflows, automation, and fields based on team needs.
- Support the sales head with accurate and timely reporting for performance tracking and decision-making.
- Maintain data hygiene, accuracy, and compliance within the CRM.
- Train team members on Zoho CRM functionalities and best practices.
Required Skills & Qualifications:
- Proven experience (3-6 years) in Zoho CRM administration or MIS roles.
- Strong understanding of Zoho CRM modules, workflows, and customization.
- Hands-on experience with Zoho reporting tools, especially NowMaker.
- Ability to troubleshoot and resolve CRM issues independently.
- Strong analytical skills with attention to detail.
- Excellent communication and coordination skills.
- Zoho CRM certification preferred and any experience in integrating Zoho CRM with other Zoho apps or third-party tools.
Sales Operations Lead
Posted today
Job Viewed
Job Description
We are seeking a skilled and proactive Zoho CRM Administrator who will be responsible for the end-to-end management, implementation, and maintenance of Zoho CRM. This role will act as the go-to person for all Zoho-related requirements, including troubleshooting, report generation, customization, and process optimization, ensuring seamless operations for the sales and management teams.
Key Responsibilities:
- Administer, configure, and maintain Zoho CRM to ensure optimal performance.
- Implement new Zoho modules/features as per business requirements.
- Generate, customize, and share MIS reports (e.g., NowMaker reports) on demand.
- Troubleshoot and resolve Zoho CRM issues promptly, coordinating with Zoho support when necessary.
- Update, modify, and optimize Zoho CRM workflows, automation, and fields based on team needs.
- Support the sales head with accurate and timely reporting for performance tracking and decision-making.
- Maintain data hygiene, accuracy, and compliance within the CRM.
- Train team members on Zoho CRM functionalities and best practices.
Required Skills & Qualifications:
- Proven experience (3-6 years) in Zoho CRM administration or MIS roles.
- Strong understanding of Zoho CRM modules, workflows, and customization.
- Hands-on experience with Zoho reporting tools, especially NowMaker.
- Ability to troubleshoot and resolve CRM issues independently.
- Strong analytical skills with attention to detail.
- Excellent communication and coordination skills.
- Zoho CRM certification preferred and any experience in integrating Zoho CRM with other Zoho apps or third-party tools.
Associate – Sales Operations
Posted today
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Job Description
Description
Position at WebMD About WebMD: WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD, Medscape, CME Circle, Medpulse, eMedicine, MedicineNet, , and RxList are among the trademarks of WebMD Health Corp. or its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.For Company details, visit our website: Experience: 3+ yearsQualification: . Computer Science/IT degree (or any other engineering discipline)Work Timings: 6:30 PM to 3:30 AM ISTPosition Requirements:Sales Operations Analyst
Posted today
Job Viewed
Job Description
Nasdaq Technology is looking for a hardworking Sales Operations Analyst with focus on Contract Lifecycle and Deal Review Management (Primary skill) , to join our multifaceted FinTech Sales Operations team in Mumbai. If Innovation and efficiency drive, you forward, this is the place for you!
Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aspiring to rewrite tomorrow. As a Sales Operations Analyst , you will be instrumental in managing contract lifecycle processes and supporting deal reviews to ensure timely and accurate contract finalization—ultimately enabling the sales team to close deals efficiently.
We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets
With this position we offer
Join the FinTech Revenue Operations Global Sales Management organization, a team that drives commercial and operational compliance, insight, and innovation, allowing Sales to bring in business that allows global clients to fight financial crime and align with regulations and laws.
Role Responsibilities -
As a Sales Operations Analyst, your focus will be ensuring contracts and sales opportunities are up to standard. Developing and implementing software solutions. Besides working closely with your colleagues in Mumbai you will also work closely with Nasdaq teams in other countries.
Handle the contract approval workflow, ensuring the timely and accurate completion of agreements, in compliance with the company’s commercial, legal, product, and service standards.
Review and edit sales contracts—including Master Service Agreements and Service Order Agreements—in collaboration with internal collaborators tocapturevitalry inputs and approvals.
Ensure all contracts use the latest approved templates and product catalog, maintaining consistency and accuracy.
Provide regular updates and reporting on contract and deal review requests to internal teams and stakeholders.
Support the enhancement of business processes, systems, and quality checkpoints (toll gates) to enable fast, consistent, and accurate sales execution.
Find opportunities for process improvement and propose actionable recommendations.
Coordinate across Sales, Tooling, Finance, Legal, and Product teams to ensure timely contract approvals.
Conduct data quality checks in Salesforce to maintain operational accuracy and integrity.
We expect you to have:
12-3 years of Sales Operations experience, ideally in Software / FinTech companies
Proficiency in Microsoft Office and CRM systems; experience in Salesforce is preferred
Strong organizational, time management, and social skills.
Detail-oriented, proactive learner, tech-savvy, and entrepreneurial thinker.
Ability to work independently and collaboratively in a fast-paced environment
Education Qualification: Bachelor’s degree in Economics, Business Administration, Legal Management, Management, or related fields.
It would be phenomenal if you
Experience in FinTech Industry
Experience working with CRM systems such as Salesforce
Experience with sales compensation management functions is considered helpful
Does it sound like you?
As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.
Come as you are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.
Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.
To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Sales Operations Lead
Posted 14 days ago
Job Viewed
Job Description
We are seeking a skilled and proactive Zoho CRM Administrator who will be responsible for the end-to-end management, implementation, and maintenance of Zoho CRM. This role will act as the go-to person for all Zoho-related requirements, including troubleshooting, report generation, customization, and process optimization, ensuring seamless operations for the sales and management teams.
Key Responsibilities:
- Administer, configure, and maintain Zoho CRM to ensure optimal performance.
- Implement new Zoho modules/features as per business requirements.
- Generate, customize, and share MIS reports (e.g., NowMaker reports) on demand.
- Troubleshoot and resolve Zoho CRM issues promptly, coordinating with Zoho support when necessary.
- Update, modify, and optimize Zoho CRM workflows, automation, and fields based on team needs.
- Support the sales head with accurate and timely reporting for performance tracking and decision-making.
- Maintain data hygiene, accuracy, and compliance within the CRM.
- Train team members on Zoho CRM functionalities and best practices.
Required Skills & Qualifications:
- Proven experience (3-6 years) in Zoho CRM administration or MIS roles.
- Strong understanding of Zoho CRM modules, workflows, and customization.
- Hands-on experience with Zoho reporting tools, especially NowMaker.
- Ability to troubleshoot and resolve CRM issues independently.
- Strong analytical skills with attention to detail.
- Excellent communication and coordination skills.
- Zoho CRM certification preferred and any experience in integrating Zoho CRM with other Zoho apps or third-party tools.
Sales Operations Lead
Posted today
Job Viewed
Job Description
We are seeking a skilled and proactive Zoho CRM Administrator who will be responsible for the end-to-end management, implementation, and maintenance of Zoho CRM. This role will act as the go-to person for all Zoho-related requirements, including troubleshooting, report generation, customization, and process optimization, ensuring seamless operations for the sales and management teams.
Key Responsibilities:
- Administer, configure, and maintain Zoho CRM to ensure optimal performance.
- Implement new Zoho modules/features as per business requirements.
- Generate, customize, and share MIS reports (e.g., NowMaker reports) on demand.
- Troubleshoot and resolve Zoho CRM issues promptly, coordinating with Zoho support when necessary.
- Update, modify, and optimize Zoho CRM workflows, automation, and fields based on team needs.
- Support the sales head with accurate and timely reporting for performance tracking and decision-making.
- Maintain data hygiene, accuracy, and compliance within the CRM.
- Train team members on Zoho CRM functionalities and best practices.
Required Skills & Qualifications:
- Proven experience (3-6 years) in Zoho CRM administration or MIS roles.
- Strong understanding of Zoho CRM modules, workflows, and customization.
- Hands-on experience with Zoho reporting tools, especially NowMaker.
- Ability to troubleshoot and resolve CRM issues independently.
- Strong analytical skills with attention to detail.
- Excellent communication and coordination skills.
- Zoho CRM certification preferred and any experience in integrating Zoho CRM with other Zoho apps or third-party tools.
Sr Sales Operations Analyst
Posted today
Job Viewed
Job Description
What's the role?
This role supports HERE's Customer Success and Technical Support operations by optimizing workflows, enhancing dashboards, and driving process improvements. It involves cross-functional collaboration to implement automation and standardization while continuously developing technical expertise and contributing to team knowledge sharing.
Operations Support
Maintain and improve workflows and configurations within ServiceNow, Gainsight, and JIRA
Monitor system performance and update dashboards
Provide daily support and troubleshooting for ServiceNow-related issues
Process Improvement, Standardization, & Automation
Enhance operational efficiency within global sales operations through improved tools, training, and process management.
Identify automation opportunities and optimize performance.
Document and refine operational processes
Cross-Team Collaboration, Technical Growth, and Continuous Improvement
Collaborate with cross-functional teams to meet business needs
Translate requirements into system updates and improvements
Expand knowledge of tools like ServiceNow, Gainsight, Jira Service Cloud, and GenAI
Share insights and contribute to team learning
Independent & Global Impact
Operates with urgency and a proactive mindset, often independently with moderate supervision
Functions as an individual contributor in a global role, partnering across teams
Influences team-level decisions and contributes to quality, efficiency, and project outcomes
Who are you?
What Do We Offer?
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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Sales Operations Analytics Engineer
Posted today
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Job Description
Job Title: Sales Operations Analytics Manager
Experience: 6+ years
Shift Timings: 03:00 PM – 12:00 AM IST
Work Location: Hyderabad / Remote
Notice Period: Immediate joiners
Mandatory Skills:
- Strong expertise in SQL
- Advanced experience with Tableau (dashboarding, reporting, visual analytics)
- Proficiency in Python for data manipulation/transformations (DataFrames, Pandas, NumPy)
- Experience in Sales Operations (Salesforce CRM preferred)
Job Responsibilities:
- Performance Analysis & Reporting: Build and maintain dashboards, reports, and analytical models to monitor sales metrics, identify trends, and deliver insights on merchant acquisition, retention, growth, and regional performance.
- Strategic Insights & Recommendations: Analyse sales data, market trends, and workflows to identify opportunities for process improvements, efficiency, and revenue growth. Present clear and actionable recommendations to leadership.
- Forecasting & Planning Support: Support forecasting, capacity planning, and target setting by leveraging statistical models, historical data, and market intelligence for accurate projections.
- Data Infrastructure & Tools: Partner with data engineering and BI teams to ensure data accuracy, accessibility, and scalable solutions. Use SQL, Python, and visualization tools (Tableau/Power BI) for data extraction and presentation.
- Sales Funnel Optimization: Analyse funnel performance, conversion rates, and sales cycle efficiency to identify bottlenecks and recommend process enhancements.
- Ad-Hoc Analysis: Conduct deep-dive analysis to address specific business questions and provide timely data-driven insights for critical decisions.