1,919 Sales Operations jobs in India

About GreySpace

GreySpace is a brand-first creative agency that partners with ambitious brands to shape identities, design packaging, build digital-first experiences, and drive full-funnel growth through marketing. We work with clients across FMCG, F&B, hospitality, real estate, and emerging start-ups, delivering strategy, creativity, and measurable results.

We're now looking for a
Sales Operations / Enablement Manager

to streamline how our sales engine runs bringing structure, insight, and efficiency to our client acquisition and retention processes.

Role Overview

As a Sales Ops / Enablement Manager at GreySpace, you'll be the
bridge between strategy and execution

for our sales team. Your mission: to optimise Freshsales CRM usage, track and report performance analytics, align marketing & sales campaigns, and enable the sales team to close deals faster and smarter.

This is a role for someone who thrives on systems, loves turning data into strategy, and can help transform a growing agency into a high-performing, revenue-driven team.

Key Responsibilities

• CRM Management (Freshsales)
• Own Freshsales CRM: data hygiene, pipeline structuring, automation, and reporting.
• Implement lead scoring, segmentation, and workflow automations.

• Ensure sales team adoption of CRM best practices.

• Sales Analytics & Reporting

• Build and maintain dashboards that track pipeline health, deal velocity, win/loss rates, and campaign ROI.
• Deliver weekly/monthly sales performance reports with actionable insights.

• Forecast revenue and track against agency goals.

• Sales Enablement

• Develop playbooks, templates, and collateral for outreach, proposals, and client presentations.
• Train SDRs and AEs on using CRM, sales tools, and structured workflows.

• Support onboarding of new sales hires with process documentation and training.

• Campaign Coordination

• Partner with marketing to run aligned outbound campaigns (email, social, events).
• Track campaign performance and integrate results into CRM.
• Ensure a seamless flow of leads from marketing to sales with proper qualification.

What Success Looks Like

• CRM adoption across the team is high, with accurate, real-time data.
• Sales reporting is proactive, highlighting risks and opportunities.
• Campaigns deliver measurable lead flow and conversions.
• Sales team productivity and deal velocity improve month over month.

Ideal Candidate

• 3–5 years experience in Sales Operations, Revenue Operations, or Sales Enablement.
• Some agency/consulting exposure is a plus.
• Proficiency in Freshsales (or similar CRMs like HubSpot, Salesforce).
• Strong analytical mindset; comfortable with Excel/Google Sheets, dashboards, and data visualisation tools.
• Able to set up dashboards, automations, and reporting frameworks.
• Familiarity with B2B sales cycles (creative/marketing/tech services is an advantage).
• Excellent communication and training skills you can translate data into actions.
• Process-driven, detail-oriented, and excited about building systems that scale.

Why Join GreySpace?

• Be part of a fast-growing agency shaping brands across industries.
• Work directly with leadership to define and scale the sales engine.
• A culture that values creativity, ownership, and growth.
• Pathway to a senior leadership role as the agency scales its sales function.

Position Sales Operation Executive: Sales Operation

Education: Graduate (Any stream)

Experience: 5 + years relevant experience

Location: New Delhi - 5 Days WFO

Reporting to Asst. Manager Sales Ops

Key Responsibilities:

• Data Collection & Maintenance: Coordinating with Channel partners to collect the DATA and ensure the timely availability of sales information
• Data Accuracy : Ensure the integrity, accuracy, and completeness of all sales-related data in the system.
• Review & Monitoring : Maintain trackers for secondary sales to monitor the Closing stock of Channel partners.
• Coordination : Liaise with the sales team/channel partners and other departments to gather information and provide necessary support.
• Process Improvement : Suggest and implement process improvements for sales tracking and reporting to enhance efficiency.

Skills and Qualifications:

• Analytical Skills: Strong ability to analyze data, identify patterns, and provide actionable insights.
• Microsoft Excel & SQL Proficiency : Advanced knowledge of Excel, including formula usage and creating dashboards. SQL query write & edit capabilities is important to manage the Secondary Sales Tools.
• Attention to Detail: High degree of accuracy in data entry and report generation.
• Communication Skills: Ability to communicate effectively with sales and management teams.
• Problem-Solving Skills: Ability to identify and resolve issues related to data and reporting.

Sales Operations Manager

Department: Operations

Experience: 4–5 years

Location: Hyderabad (Work From Office)

About the Role

We are looking for a strategic and execution-focused Operations Manager to join our Operations team. This role is perfect for someone who thrives in a fast-paced environment, understands B2B sales processes, and can scale operations, optimize workflows, and lead high-performing teams. You'll be working closely with Founders, C-level executives, and a talented sales operations team to streamline processes, drive growth initiatives, and ensure operational excellence.

Key Responsibilities

● Identify and implement process improvements across internal teams to drive efficiency and growth.

● Act as a central point of coordination for inside sales, delivery, and lead-gen teams.

● Manage internal reporting dashboards and track key operational metrics.

● Collaborate with team leads to define and align KPIs across departments.

● Guide and mentor junior operations and ABM team members for performance optimization.

● Maintain data hygiene and accuracy in tools like HubSpot, Salesforce, and Excel sheets.

● Proactively solve bottlenecks in workflows and suggest process automation wherever possible.

Skills & Qualifications

● 4–5 years of experience in operations, growth strategy, or project coordination.

● Strong analytical and organizational skills.

● Experience working cross-functionally with sales, tech, and delivery teams.

● Proficiency in CRM tools (HubSpot/Salesforce), Excel, and reporting tools.

● Excellent communication, leadership, and stakeholder management skills.

● Experience in B2B/SaaS-based environments is a plus.

Why Join us?

● Young, driven, and supportive team culture.

● Transparent, non-toxic workplace that values your ideas.

● Huge learning curve and exposure to cross-functional projects.

● Work with Founders and C-level stakeholders directly.

Job Summary:

The Sales & Operations Executive is responsible for supporting the sales process and managing daily operational tasks to ensure smooth business operations. This role bridges the gap between sales, customer service, logistics, and internal departments to deliver excellent service and drive business growth.

Key Responsibilities:Sales Responsibilities:

• Assist in developing and executing sales strategies to meet or exceed sales targets.
• Maintain relationships with existing clients and identify opportunities to upsell.
• Respond to customer inquiries and prepare quotations and proposals.
• Coordinate with marketing teams to implement promotional campaigns.
• Maintain accurate records of sales leads, customer accounts, and sales activity in the CRM system.

Operational Responsibilities:

• Coordinate with logistics and supply chain teams to ensure timely order fulfillment.
• Monitor inventory levels and ensure stock availability for orders.
• Prepare regular sales and operations reports for management review.
• Assist with demand forecasting, production planning, and resource allocation.
• Ensure adherence to company policies and compliance regulations.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Operations, or a related field.
• 2–4 years of experience in sales and/or operations roles.
• Proficiency in Microsoft Office and CRM/ERP systems.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills:

• Experience in (insert industry, e.g., FMCG, logistics, manufacturing).
• Knowledge of supply chain and inventory management.
• Familiarity with tools like SAP, Salesforce, or Zoho CRM.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

About the Team:

The UAE Business Operations team is responsible for planning, initiating, executing and optimizing business and sales operations for the merchant payment acquiring business in the UAE market. Key activities to undertake include business planning, process excellence, budget and cost optimization, program management, stakeholder management, undertaking product and merchant initiatives, managing payment device supply chain, market research and managing partner relationships.

About the Role:

Paytm is looking for an experienced Senior Manager to run the sales operations for our merchant payment acquiring business (both online and offline acquiring) in the UAE.

Expectations / Requirements:

Business Planning: Develop strategic and financial business models for merchant payment acquiring, undertake business expansion planning and execution in line with P&L expectations and AOP, managing customer acquisition cost (CAC) for various merchant services, analyzing business performance, developing growth strategies, creating operational procedures and incentive structures, and forecasting demand, supply, manpower and costs at a monthly, quarterly and annual level to drive growth.

GTM Execution: Liaising with UAE sales teams to identify and address micro-level issues and solve them structurally by sharing insights and identifying product enhancements, tracking business metrics, leading organization of contests, incentive programs, retention programs, providing central support to UAE sales teams in terms of device logistics and inventory management, collaborating with other teams, analyzing and enhancing GTM programs, conducting regional reviews, and monitoring UAE market trends.

Device logistics (forward and reverse): Conduct demand planning, financial analysis, develop cost optimization strategies, undertake inventory management, drive last-mile distribution, and stock management for DIY orders. Plan for stock pickup for refurbishment and timely dispatch to the central warehouse, identify and explore new partnership opportunities with Device OEMs, logistics providers, etc.

Field Operations: Forecast, recruit, and deploy sales agents across the UAE market across team hierarchies, define clear charters that tie performance to payout structures, Continuously analyze cost vs. output metrics; implement initiatives to maintain or reduce spend without compromising coverage, conduct day-to-day discussions with Regional Managers, City Heads, and other leaders in the field, partner with Risk and Internal Audit to conduct regular reviews and spot audits and drive product and merchant engagement initiatives.

Market Research: Understand the market and industry landscape, undertake competitive assessment, pricing and commercial structures, roles of market participants, sales and distribution, logistics, warehousing, aftersales, operational, human resources, product and technological models via primary and secondary research.

Technical Skills: Highly proficient with MS Excel / Google Sheet, MS PowerPoint / Google Slides and conversant with MySQL / SQL.

Must Have / Ideal Candidate:

MBA or equivalent degree from a reputed institution.6+ years of experience in a similar role (including process excellence, sales operations), preferably in the merchant payment acquiring space, fintech''s, financial services or banking.

Candidates who have worked in Management Consulting or Investment Banking firms in similar projects / engagements also preferred.

Strong business acumen, including P&L management, budgeting, forecasting, planning and project management.

Proven track record in managing large-scale sales teams.

Proven track record in developing and executing successful GTM programs.

Excellent analytical and problem-solving skills.

Strong leadership and team management abilities.

Excellent communication and presentation skills.

Superpower / Skills:

Quick learner and ability to ramp-up rapidly.

Passionate about working in a fast paced and dynamic environment.

Self-starters, who can take ownership and are comfortable navigating ambiguity.

Prior experience working in sales operations in merchant payment acquiring.

Good sales, negotiation, operations, team management and program management skills.

Ability to do in-depth and credible market research via secondary and primary research.

Prior experience in operational planning, execution and program management.

Ability to develop in-depth market understanding quickly and build out detailed business plans and financial models.

Education:

MBA in Operations / Finance / Strategy / Marketing Bachelors in a business related field.

Company Overview

Khyati Shield Ventures Pvt Ltd is an ISO 9001:2015 certified leading security company specializing in guarding, digital surveillance, facility management, and job consultancy services. Headquartered in Noida, Uttar Pradesh, we pride ourselves on our commitment to quality and our expertise from the security and surveillance industry. We provide employment across Pan India in various sectors without charging candidates. Our team, comprising employees, ensures the safety of your assets and properties with excellence.

Job Overview

We are seeking a dynamic Sales Operations Executive to join our team at Khyati Shield Ventures Pvt Ltd. This full-time, mid-level position is ideal for someone with 4 to 6 years of experience. The role is based in Noida, Delhi, Ambala, Ahmedabad, Surat, Gurgaon, and Bhopal. The chosen candidate will augment our efforts in planning, driving and managing our sales operations efficiently.

Qualifications and Skills

• Proven experience in sales operations with a comprehensive understanding of security and facility management services.
• Strong analytical and problem-solving skills to evaluate sales data and provide actionable insights.
• Excellent communication skills to effectively liaise with internal teams and potential clients.
• Ability to monitor market trends and identify opportunities for growth and development.
• Familiarity with managing security operations aligns with our core services and products.
• Excellent project management skills, with the capacity to manage multiple assignments concurrently.
• Capability to collaborate effectively with a field officer team to ensure robust operations execution.
• Must have 4 to 6 years of experience in similar roles within a Business Consulting and Services environment.

Roles and Responsibilities

• Support sales teams with operations improvements, system enhancements, and automation.
• Develop and implement sales strategies that boost proven field success rates and contribute to growth.
• Coordinate closely with security and surveillance teams to ensure all client requirements are met efficiently.
• Analyze existing sales processes and provide recommendations for improvement.
• Track long and short-term sales data to demonstrate the effectiveness of our sales strategies.
• Assist in preparing and managing the sales budget, including forecasting and reporting.
• Ensure compliance with company policies as they relate to the sales operations function.
• Provide ongoing training and support to sales personnel to improve their capability and service delivery performance.

Job Title: Sales Coordinator (Fresher Friendly)

Location: Saket, New Delhi

Experience: 01 Year

Working Days: 6 Days a Week

About the Role:

We're hiring a proactive and detail-oriented Sales Coordinator to support our fast-paced travel sales team. This is an excellent opportunity for freshers looking to build a career in sales support, with a focus on communication and Excel proficiency.

Key Responsibilities:

• Assist the sales team with day-to-day coordination and follow-ups
• Manage and update reports using Excel (VLOOKUP, Pivot Tables, Formulas)
• Communicate effectively with internal teams and clients
• Maintain organized records and track sales progress
• Support with basic administrative tasks and documentation

Requirements:

• Strong verbal and written communication skills
• Proficiency in MS Excel (must know formulas, VLOOKUP, pivot tables)
• Ability to multitask and manage time efficiently
• Energetic, organized, and willing to learn
• Basic understanding of the travel industry is a plus

Why Join Us?

• Be part of a growing travel business
• Gain hands-on experience in a dynamic sales environment
• Opportunities to grow and take ownership