144 Sales Teams jobs in Kanpur

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Position Overview

As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation.

Key Responsibilities

Team Leadership:

• Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets.
• Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations.

Upsell Strategy Development:

• Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments.
• Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly.
• Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability.

Customer Engagement and Relationship Building:

• Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback.
• Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively.
• Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships.

Upsell Execution and Performance Tracking:

• Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close.
• Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement.
• Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends.

Cross-functional Collaboration:

• Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts.
• Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities.
• Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells.

Requirements

• Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus.
• Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
• Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies.
• Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines.
• Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction.
• Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment.
• Successful candidate will report in US time zone (6:30pm -3:30am IST)

Note: The above job description is a general outline of the responsibilities and

qualifications typically associated with this role. Actual job duties may vary

depending on the organization and industry practices.

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed

and loves to celebrate with you! We find strength in diversity and inclusion, so we

strive to find different points of view and expect everyone to represent their authentic

self at all times.

About the job

About Dentsu International India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at:

Job Title: Graduate Trainee - Account Management

Location: Gurgoan

Traineeship Duration: 6 Months

About the Role:

Are you passionate about digital media and looking to kickstart your career? Join Dentsu as a Graduate Trainee in Client Servicing! This 6-month traineeship program will give you hands-on experience in creating content and executing digital media campaigns for some of the most exciting brands.

Key Responsibilities:

• Create, curate, and implement engaging digital content for assigned brands.
• Manage social and digital presence, including online response management and platform maintenance.
• Interact across online platforms such as Facebook, Instagram, Twitter, , YouTube, Pinterest, and more.
• Collaborate with third-party vendors, influencers, and internal teams to meet campaign goals.
• Stay updated on changes in social media functionality, engagement methods, and digital trends.
• Overcome routine challenges and actively contribute to campaign execution.
• Attend and cover events as required.

What We’re Looking For:

• Pursuing or completed a certification/degree in Digital Media, SEO, or related fields (preferred).
• Full-time availability for the 6-month traineeship.
• Basic knowledge of social media channels, digital marketing, and online platforms.
• Strong written and verbal communication skills with attention to detail.
• Enthusiastic about the latest marketing trends, viral campaigns, and digital innovations.

About the job

About Dentsu International India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at:

Job Title: Graduate Trainee - Account Management

Location: Gurgoan

Traineeship Duration: 6 Months

About the Role:

Are you passionate about digital media and looking to kickstart your career? Join Dentsu as a Graduate Trainee in Client Servicing! This 6-month traineeship program will give you hands-on experience in creating content and executing digital media campaigns for some of the most exciting brands.

Key Responsibilities:

• Create, curate, and implement engaging digital content for assigned brands.
• Manage social and digital presence, including online response management and platform maintenance.
• Interact across online platforms such as Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest, and more.
• Collaborate with third-party vendors, influencers, and internal teams to meet campaign goals.
• Stay updated on changes in social media functionality, engagement methods, and digital trends.
• Overcome routine challenges and actively contribute to campaign execution.
• Attend and cover events as required.

What We’re Looking For:

• Pursuing or completed a certification/degree in Digital Media, SEO, or related fields (preferred).
• Full-time availability for the 6-month traineeship.
• Basic knowledge of social media channels, digital marketing, and online platforms.
• Strong written and verbal communication skills with attention to detail.
• Enthusiastic about the latest marketing trends, viral campaigns, and digital innovations.

Pepper Content ( is building a global content marketing platform that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 4.5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% of talent, and on the other end - we work with over 2500+ customers like Amazon, Adobe, Google, HDFC Bank, Adani, and the majority of the startup ecosystem.

You should apply if:

• 10-12 years of proven experience as an SEO specialist or similar role, with a track record of successful SEO strategies and results.
• Deep understanding of search engine algorithms, ranking factors, and best practices in SEO.
• Proficiency in keyword research and analysis tools.
• Strong analytical skills with the ability to analyze complex data sets and draw actionable insights.
• Experience with SEO tools like Google Analytics, Google Search Console, SEMrush, Moz, or similar platforms.
• Solid knowledge of HTML, CSS, and website development frameworks.
• Excellent communication and leadership skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Up to date with the latest industry trends and changes in search engine algorithms.

Responsibilities-

• Complete ownership of post-sales business delivery & growth of multi-million dollar client portfolio of top global brands
• Defining organization construct for rapid scale. Deliver performance and efficiency in the rapidly growing Business Operations team
• Oversee client account performance as Branch Head.
• Cultivate a data-driven culture to drive successful digital marketing campaigns.
• Pioneer search marketing services and lead growth in other digital marketing offerings.
• Implement advanced tracking and reporting standards for Enterprise clients to optimize ROI.
• Introduce cutting-edge business analytics and performance tracking practices for streamlined agency management.
• Develop and execute comprehensive SEO strategies aligned with organizational goals.
• Conduct thorough keyword research and analysis to enhance search rankings and organic traffic.
• Optimize on-page and off-page elements to improve search engine visibility and credibility.
• Collaborate with web developers to address technical SEO issues and ensure efficient crawling and indexing.
• Work closely with the content team to optimize content for maximum organic search visibility.
• Monitor and analyze key SEO metrics to evaluate strategy effectiveness and recommend improvements.
• Stay updated with industry trends, search engine updates, and best practices in SEO.
• Lead and mentor a team of SEO specialists, collaborating with cross-functional teams to align strategies with business objectives

Benefits at Pepper:

• Paid leaves for new parents
• Paid Menstrual Leave
• Flexible work timings
• Medical Insurance coverage for all employees and dependents including Parents or In-laws
• COVID 19 insurance coverage for all employees and dependents including Parents or in-laws

Position

Asst. Manager/ Deputy Manager - BD

Exp years

4-6 yrs

Qualification

BE, MBA Marketing or equivalent qualification. Good academic record

Required profile & Key Attributes

• 4-6 yrs experience in Business Development.
• Experience in Aerospace & Defense industry
• Proficiency in English. Excellent written and oral communication skills
• Proven sales track record
• Experience in customer support is a plus
• Market knowledge
• Time management and planning skills
• Ability to manage complex projects and multi-task.
• Excellent organizational skills

Job Description

Customer/Bid Management:

• Checking relevance of bids, follow up/tracking for timely response
• Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
• Support in preparation of bid responses – Coord with various internal departments for responses
• Preparation of bid packages (online/offline) to ensure that the bid is responded to in time
• Follow up on bids, and coordination with bidders
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Keep track of various enquiries from customers – identifying new business opportunities

Management of Repository of BD related data - POs, MOMs, Historical data, Calculations, Presentations, Reports etc.

Market Research:

• Track and collect market info to support business decisions
• Identify upcoming opportunities for business
• Collect data to support client discussions, collect industry info etc.
• Generate new leads, screen potential business opportunities
• Researching organizations and individuals to find new opportunities.

Position

Asst. Manager/ Deputy Manager - BD

Exp years

4-6 yrs

Qualification

BE, MBA Marketing or equivalent qualification. Good academic record

Required profile & Key Attributes

• 4-6 yrs experience in Business Development.
• Experience in Aerospace & Defense industry
• Proficiency in English. Excellent written and oral communication skills
• Proven sales track record
• Experience in customer support is a plus
• Market knowledge
• Time management and planning skills
• Ability to manage complex projects and multi-task.
• Excellent organizational skills

Job Description

Customer/Bid Management:

• Checking relevance of bids, follow up/tracking for timely response
• Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
• Support in preparation of bid responses – Coord with various internal departments for responses
• Preparation of bid packages (online/offline) to ensure that the bid is responded to in time
• Follow up on bids, and coordination with bidders
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Keep track of various enquiries from customers – identifying new business opportunities

Management of Repository of BD related data - POs, MOMs, Historical data, Calculations, Presentations, Reports etc.

Market Research:

• Track and collect market info to support business decisions
• Identify upcoming opportunities for business
• Collect data to support client discussions, collect industry info etc.
• Generate new leads, screen potential business opportunities
• Researching organizations and individuals to find new opportunities.