2452 Sales Teams jobs in Mumbai

About The Media Ant:

The Media Ant is 13-year-old platform for media discovery, planning, and execution of marketing campaigns. We aim to disrupt the traditional process of executing ad campaigns through a physical media agency and replace it with a self-serve advertising platform. The platform works equally well for both online and offline media.

This platform will empower any advertiser, irrespective of their budget and level of marketing understanding, to be able to plan and launch a campaign.

The Media Ant is the winner of various startup awards and is used by more than a million users every year. Please visit our website ) to learn more.

Education/Job Experience Required: Any Graduate

Location : Mumbai

Day-to-Day Work:

• Prospecting potential brands/ advertisers and reaching out to them on LinkedIn, Emails, Cold Calls, etc

• Building a sales pipeline to generate business.

• Attending to inbound leads and convert them into TMA clients

• Constantly be in touch with the brands that have been assigned to you for their requirements.

• Set up Client meetings as well as attend pitch meetings with the manager.

• Handling campaign executions.

Assisting Account Managers with their day-to-day tasks.

Must-Have:

Available for 3 months minimum.

Working knowledge of MS Excel & PowerPoint.

Excellent communication (Verbal & Written).

Good to have:

Media Sales/ B2B Sales/Client Servicing Skills.

Ability to be a multi-tasker.

Open to feedback & take up additional responsibilities

Time management skills

Growth Mindset

An ideal candidate will bring strong hands-on experience across the Software Development Lifecycle (SDLC), with a clear growth trajectory from Developer to Project Manager, now poised to take on strategic Account Management responsibilities.

• Be the trusted partner for key customers, ensuring satisfaction and sustained engagement
• Lead project financials, resource allocation, and delivery excellence
• Build and maintain long-term client relationships
• Ensure seamless program execution in line with client expectations
• Lead and inspire high-performing cross-functional teams
• Support vendor engagement and contract negotiations
• Track progress and performance using MSP and related tools
• Drive a culture of accountability, collaboration, and operational excellence

Requirements

• 12 to 18 years Experience
• End-to-end project/program management expertise
• Customer relationship and stakeholder management
• Project cost, profitability, and effort/schedule variance tracking
• Team utilization planning and cross-functional leadership
• Vendor and procurement oversight
• Proficiency with MSP tools (PMP certification preferred)
• Strong mentoring, leadership, and independent decision-making abilities

About Us

Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions, from past 39 years. As a pioneer IT service provider, Nucleus carry deep banking domain expertise and experience on latest technological trends. Nucleus's developed platforms powers the operations of more than 200 financial institutions in 50 countries, supporting multiple business vertical's, accessible through Mobile and internet channels. Their platform supports retail banking, corporate banking, cash management, internet banking, automotive finance & other business areas.

Our software powers the operations of more than 200 Financial Institutions in over 50 countries, supporting retail lending, corporate banking, cash management, mobile and internet banking, automotive finance, and other business areas.

• 39 years of focused expertise in banking and financial services
• Entrusted by Global and Regional banks as a preferred partner for bank's Traditional to Transformative journey
• Driving large Digitalization programs for various banks using Data Science, Cloud, AI/ML, DevOps, RPA based solutions.
• An organization with an "Employee First" outlook
• 100% referenceable Services customers with perfect or close to perfect C-SAT scores
• Recognized as a "Great Place to Work "by a global research organization

Job Description

An ideal candidate will bring strong hands-on experience across the Software Development Lifecycle (SDLC), with a clear growth trajectory from Developer to Project Manager, now poised to take on strategic Account Management responsibilities.

• Be the trusted partner for key customers, ensuring satisfaction and sustained engagement
• Lead project financials, resource allocation, and delivery excellence
• Build and maintain long-term client relationships
• Ensure seamless program execution in line with client expectations
• Lead and inspire high-performing cross-functional teams
• Support vendor engagement and contract negotiations
• Track progress and performance using MSP and related tools
• Drive a culture of accountability, collaboration, and operational excellence

Requirements

• 12 to 18 years Experience
• End-to-end project/program management expertise
• Customer relationship and stakeholder management
• Project cost, profitability, and effort/schedule variance tracking
• Team utilization planning and cross-functional leadership
• Vendor and procurement oversight
• Proficiency with MSP tools (PMP certification preferred)
• Strong mentoring, leadership, and independent decision-making abilities

Job Information

Job Opening ID

NUCLEUS_1714

Business Unit Name

NEO SALES-INDIA

Job Type

Permanent

Date Opened

19/09/2025

Grade

9

Number of Positions

1

Industry

Product

City

Mumbai

Province

Maharashtra

Country

India

Postal Code

As the Lead – Account Management, you will be the strategic driver behind key client relationships, overseeing Account Managers and ensuring exceptional service delivery. This role demands strong leadership, client-handling expertise, and a proactive mindset to foster business growth. You will serve as the bridge between clients and internal teams, ensuring all deliverables meet the highest standards while aligning with client goals and timelines.

Own and nurture high-value client relationships with a long-term partnership mindset.

Ensure a seamless onboarding experience for new clients, setting the tone for successful collaboration.

Lead regular client interactions – through calls, emails, and meetings – to ensure satisfaction, gather feedback, and align on expectations.

Address and resolve client queries or escalations promptly and professionally.

Identify upsell and cross-sell opportunities to drive account growth and increase revenue.

Present strategic recommendations, performance reports, and project progress updates.

Mentor and manage a team of Account Managers to ensure consistent and high-quality service delivery.

Review client briefs with Account Managers to ensure accuracy, clarity, and alignment with scope.

Guide the team to meet departmental KPIs and individual performance goals.

Coach team members, conduct regular check-ins, and support career growth.

Coordinate cross-functional collaboration across Creative, Tech, Analytics, and Operations teams to ensure projects are executed on time and within budget.

Oversee the quality of deliverables across all stages and ensure alignment with client expectations.

Monitor project workflows, troubleshoot bottlenecks, and implement process improvements.

Maintain accurate documentation, briefs, and client communications.

Own reporting schedules – weekly, fortnightly, and monthly – covering project performance, client satisfaction, and revenue metrics.

Track project budgets, profitability, and financial performance of client accounts.

Ensure alignment of team output with the defined Scope of Work and commercial agreements.

Continuously evaluate and enhance internal workflows and account management processes.

Standardize best practices across teams and ensure adherence to SOPs.

Foster a collaborative and communicative work environment across departments.

4–6 years of experience in client servicing/account management, with at least 2–3 years in a leadership role.

Proven ability to manage large clients/account across sectors or verticals.

Strong team management and mentoring skills.

Excellent written and verbal communication.

Exceptional organizational and time-management skills.

Strong commercial acumen with experience in managing budgets and financial reporting.

Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools (e.g., Asana, Trello, MS Project, ).

Experience in digital marketing, creative services, or tech-driven projects is a plus.

A people-first leader who inspires trust and brings out the best in others.

A strategic thinker who can balance client needs with internal capabilities.

A proactive problem-solver and process improver.

A detail-oriented executor who doesn't lose sight of the big picture.

A collaborative communicator who ensures smooth coordination across teams.

Key Requirements:

● Bachelor's degree in Marketing or any related field

● Proven experience of 6 months full-time in client servicing or account management within a digital marketing agency

● Excellent communication and interpersonal skills.

● Strong time management, organizational abilities, and attention to detail.

● Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

● Familiarity with marketing analytics and reporting tools.

Key Responsibilities:

● Coordinate with internal teams (e.g., creative, content, and technical) to deliver marketing

projects on time and within budget.

● Monitor campaign performance, analyze data, and provide actionable insights to clients.

● Prepare regular progress reports and presentations for clients.

● Act as the primary point of contact for assigned client accounts.

● Responding to client inquiries in a timely and professional manner.

● Build and maintain strong relationships with clients, understanding their needs and

objectives.

● Look out for potential upselling and cross-selling opportunities

● Stay updated with industry trends and best practices in digital marketing.

● Assist in proposal preparation and new business pitches.

Department: Account Management

Designation: Executive

We are hiring an Executive Account Management to build, maintain, and strengthen long-term

relationships with clients by understanding their needs, providing tailored solutions, and ensuring

high levels of customer satisfaction by acting as the primary point of contact between the client and the organization, ensuring seamless communication, service delivery, and overall account success.

Key Responsibility:

• Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner.
• Coordinate with respective stake holders for cashless claim settlement and resolution .
• Explain claim decisions, deductions and provide status updates clearly to customers and agents.
• Escalate unresolved issues following the defined escalation matrix to get quicker resolutions & communicate the same to the customers.
• Receive and verify the completeness of claim documents; advise on any pending or missing documents.

• Coordinate with the inward team for claim registration and ensure proper documentation flow.

• Allocate claims to the processing team for timely action.

• Liaise with the enrollment team to ensure policy registration for both cashless and reimbursement claims.

• Allocate claims to the processing team for timely action.
• Liaise with the enrollment team to ensure policy registration for both cashless and reimbursement claims.
• Monitor and follow up on all queries using claim numbers until full resolution.
• Maintain weekly reports detailing claims, queries, and their respective TATs.

Key Qualifications and Skills:

Any graduate - B Com/BBA/BCA/BA/B Sc.

Strong interpersonal and communication skills (both verbal and written)

Problem solving & escalation handling

Teamwork & adaptability

Interested candidates can share their CVs to &

As an
Account Management Intern
, you will assist the client servicing team in supporting client relationships and ensuring the smooth execution of campaigns. This internship will provide you with valuable exposure to the media and digital marketing industry.

Responsibilities:

Learn and understand the client's brand identity, core values, and unique selling points to contribute effectively to campaign support.

Assist in performing quality checks on content and help manage the posting of content across social media platforms under supervision.

Support senior team members in receiving, decoding, and executing new briefs and campaigns.

Help in creating and updating weekly Job Status Reports (JSRs) to monitor campaign progress.

Collaborate with the creative team to ensure campaigns align with the brand's tone, voice, and identity.

Gather data and inputs to assist in preparing social media and brand analysis reports.

Participate in brainstorming sessions with cross-functional teams to ideate and conceptualise content calendars and campaigns.

Provide support in Online Reputation Management (ORM) activities as needed.

Conduct routine hygiene checks and coordinate with Media, SEO, and Web teams to ensure smooth task execution.

As an
Account Management Intern,
you will assist the client servicing team in supporting client relationships and ensuring the smooth execution of campaigns. This internship will provide you with valuable exposure to the media and digital marketing industry.

Responsibilities:

• Learn and understand the client's brand identity, core values, and unique selling points to contribute effectively to campaign support.

• Assist in performing quality checks on content and help manage the posting of content across social media platforms under supervision.

• Support senior team members in receiving, decoding, and executing new briefs and campaigns.

• Help in creating and updating weekly Job Status Reports (JSRs) to monitor campaign progress.

• Collaborate with the creative team to ensure campaigns align with the brand's tone, voice, and identity.

• Gather data and inputs to assist in preparing social media and brand analysis reports.

• Participate in brainstorming sessions with cross-functional teams to ideate and conceptualise content calendars and campaigns.

• Provide support in Online Reputation Management (ORM) activities as needed.

• Conduct routine hygiene checks and coordinate with Media, SEO, and Web teams to ensure smooth task execution.