36 Secure Meters jobs in Jaipur

• Perform on-site (customer location or specified site) installation and commissioning of new equipment.
• Conduct routine preventive maintenance and servicing of existing installations.
• Diagnose and resolve technical issues, performing necessary repairs and component replacements.
• Provide technical support and guidance to customers regarding equipment operation and maintenance.
• Document all service activities, including installation, maintenance, and repair records, in our ticketing system.
• Liaise with the engineering and product support teams to provide feedback on product performance and potential improvements.
• Adhere to all safety protocols and company guidelines during service operations.
• Manage service inventory and ensure proper utilization of parts and tools.
• Train end-users on the basic operation and care of the equipment.
• Respond to emergency service requests as needed.

• Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or a related technical field.
• Proven experience as a Field Service Technician or in a similar technical support role.
• Strong understanding of mechanical, electrical, and electronic systems.
• Excellent troubleshooting and diagnostic abilities.
• Proficiency in reading technical manuals and schematics.
• Ability to work autonomously and manage time effectively.
• Strong communication and interpersonal skills for interacting with clients.
• Must possess a valid driver's license and be willing to travel to various client locations (travel expenses covered).
• Familiarity with (Specific industry equipment, e.g., industrial automation, medical devices) is a significant advantage.
• Basic computer literacy, including experience with CRM or ticketing software.

• Install, commission, and test new equipment at customer locations.
• Perform routine preventive maintenance and inspections to ensure optimal performance.
• Diagnose and repair mechanical, electrical, and hydraulic system failures.
• Provide technical support and guidance to customers on equipment operation and maintenance.
• Respond to emergency service calls and resolve issues promptly.
• Maintain accurate service reports, work orders, and inventory of spare parts.
• Adhere to all safety regulations and company policies.
• Effectively communicate with customers to understand their needs and provide solutions.
• Train customers on the proper use and maintenance of equipment.
• Collaborate with the internal technical support team to resolve complex issues.
• Manage travel schedules and optimize routes for efficient service delivery.
• Ensure all work is completed to the highest standards of quality and customer satisfaction.

• Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 3 years of experience in field service or maintenance of industrial equipment.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Proficiency in reading technical manuals, schematics, and blueprints.
• Excellent diagnostic and problem-solving skills.
• Ability to work independently with minimal supervision.
• Strong customer service orientation and communication skills.
• Willingness to travel extensively within the assigned territory.
• Valid driver's license and a clean driving record.
• Experience with specific types of equipment relevant to our industry is highly desirable.
• Basic computer skills for reporting and communication.

• Perform on-site installation, commissioning, and testing of industrial equipment.
• Diagnose, troubleshoot, and repair complex mechanical, electrical, and software issues.
• Conduct routine preventive maintenance to ensure optimal equipment performance.
• Execute system upgrades and modifications as per customer requirements.
• Provide comprehensive technical training to customer operators and maintenance staff.
• Respond promptly and effectively to emergency service requests.
• Maintain accurate and detailed service reports, including parts and labor used.
• Collaborate with the engineering and support teams to resolve challenging technical problems.
• Adhere strictly to all safety regulations and company policies.
• Identify opportunities for service improvements and customer satisfaction enhancements.

• Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 6 years of experience in field service engineering or a similar hands-on technical support role.
• Proven expertise in diagnosing and repairing complex industrial machinery.
• Strong understanding of electro-mechanical systems, PLCs, and industrial automation.
• Excellent troubleshooting and problem-solving abilities.
• Proficiency with diagnostic tools and testing equipment.
• Strong communication, customer service, and interpersonal skills.
• Ability to work independently and manage time effectively in a field environment.
• Willingness to travel extensively to customer locations.
• Valid driver's license and a clean driving record.

• Perform on-site installations of complex machinery and systems according to technical specifications and blueprints.
• Conduct routine preventive maintenance to ensure system reliability and longevity.
• Diagnose and troubleshoot hardware and software issues to identify root causes.
• Execute repairs and replacements of faulty components, ensuring minimal downtime for clients.
• Provide technical support and guidance to clients on equipment operation and maintenance.
• Document all service activities, including installations, repairs, and maintenance, accurately and thoroughly.
• Adhere to all safety protocols and environmental regulations during service calls.
• Manage inventory of spare parts and tools, ensuring adequate stock levels.
• Submit service reports and timesheets promptly via the company's digital platform.
• Collaborate with the remote engineering and support teams to resolve complex technical challenges.
• Provide feedback to the product development team on equipment performance and potential improvements.
• Maintain a professional and courteous demeanor when interacting with clients.
• Travel extensively to customer sites as required by the service schedule.

• High school diploma or equivalent; technical degree or certification in a relevant field is highly desirable.
• Proven experience as a Field Service Technician or in a similar technical role.
• Strong understanding of mechanical, electrical, and electronic systems.
• Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
• Excellent diagnostic and problem-solving skills.
• Ability to work independently and manage time effectively in a remote setting.
• Strong communication and interpersonal skills.
• Familiarity with CRM and field service management software.
• Willingness to travel extensively and work flexible hours, including occasional weekends.
• Must possess a valid driver's license and a clean driving record.

• Providing remote technical support and troubleshooting for industrial equipment.
• Diagnosing and resolving mechanical, electrical, and software issues via remote access.
• Guiding customers through repair and maintenance procedures.
• Utilizing remote diagnostic tools and software effectively.
• Collaborating with internal engineering and support teams on complex issues.
• Documenting all support activities, solutions, and customer feedback.
• Developing and updating remote support documentation and knowledge bases.
• Ensuring customer satisfaction through timely and effective problem resolution.
• Interpreting technical schematics, manuals, and diagnostic data.
• Identifying trends in technical issues and providing feedback for product improvement.
• Contributing to the training of field service personnel on remote support protocols.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum of 4 years of experience in field service, technical support, or a similar engineering role.
• Proven experience with remote diagnostic tools and techniques.
• Strong understanding of industrial automation and control systems.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts clearly.
• Proficiency in reading technical documentation and schematics.
• Self-motivated with the ability to work independently and manage time effectively in a remote setting.
• Familiarity with CRM and ticketing systems.
• Willingness to travel occasionally if required for specific onsite interventions.

• Perform on-site installation, troubleshooting, maintenance, and repair of complex machinery and systems according to technical manuals and schematics.
• Diagnose and resolve mechanical, electrical, and software issues.
• Conduct preventative maintenance checks and services to ensure equipment reliability and longevity.
• Respond to service calls and provide timely and effective solutions to customer issues.
• Utilize remote diagnostic tools and collaborate with the central technical support team for complex problem-solving.
• Maintain detailed service records, including work performed, parts used, and time spent, using mobile reporting software.
• Manage inventory of spare parts and tools, ensuring adequate stock levels for service calls.
• Adhere to all company safety policies, procedures, and regulatory requirements.
• Provide technical guidance and training to customer personnel on equipment operation and basic maintenance.
• Generate reports on service activities, equipment performance, and customer feedback.
• Develop and maintain strong customer relationships, ensuring a high level of satisfaction.
• Identify opportunities for upselling services or equipment upgrades to clients.
• Contribute to the continuous improvement of service processes and documentation.
• Stay updated on product advancements, technical changes, and industry best practices through ongoing training.

• Technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering, Industrial Technology) or equivalent experience.
• Minimum of 5 years of experience in field service, installation, or maintenance of complex industrial equipment.
• Proven ability to diagnose and repair mechanical and electrical systems.
• Strong understanding of electronic controls, PLCs, and diagnostic software.
• Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently with minimal supervision and manage travel logistics effectively.
• Strong communication and interpersonal skills, with the ability to interact professionally with clients.
• Valid driver's license and a clean driving record.
• Willingness to travel extensively within the assigned region, often on short notice.
• Basic computer proficiency and experience with mobile reporting tools.
• Familiarity with remote diagnostic technologies is a significant advantage.
• Commitment to workplace safety and quality standards.

Brief Job Description: 

The Service Engineer will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of HVAC & Precision Air Conditioners (PACs) and Chillers. The ideal candidate will have a strong technical background in HVAC systems, excellent problem-solving skills, and the ability to effectively communicate with customers to resolve issues. The Service Engineer will also be responsible for attending breakdown calls, troubleshooting problems, and ensuring customer satisfaction, with a track record of receiving appreciation mail from customers.

Responsibilities

customer sites to install, commission, and maintain Precision Air Conditioners (PACs) or Chillers

2. Perform preventive maintenance tasks according to scheduled maintenance plans to ensure optimal performance of HVAC systems

3. Respond promptly to breakdown calls and efficiently troubleshoot technical issues to minimize downtime for customers

4. Work closely with customers to understand their requirements and provide effective solutions to meet their HVAC needs

5. Diagnose and resolve problems encountered by customers during PAC and Chiller operation, ensuring smooth functionality

6. Maintain accurate records of service activities, including installation, maintenance, and repairs, using appropriate documentation systems

7. Provide technical support and guidance to customers on HVAC system operation, maintenance procedures, and best practices

8. Collaborate with internal teams, including sales and engineering, to address customer inquiries and resolve issues in a timely manner

9. Proactively identify opportunities for improvement in service delivery and recommend solutions to enhance customer satisfaction.

10. Demonstrate professionalism and commitment to delivering high-quality service in all interactions with customers and colleagues

11. Uphold safety standards and protocols while performing onsite activities to ensure a safe working environment for all parties involved

12. Willingness to travel to customer sites, communication and interpersonal skills, with the ability to interact effectively with customers and team members, good technical knowledge of HVAC systems, including components, controls, and troubleshooting techniques

Qualifications - Bachelors of Diploma or BTech in Mechanical Engineering, HVAC Engineering, or a related field