619 Senior Management jobs in Lucknow

Job Overview

The Management Trainee and Trainee positions are designed to provide hands-on exposure to all key departments of the hotel. The selected candidates will undergo structured on-the-job training and mentorship under experienced professionals to develop managerial and operational skills.

Key Responsibilities

• Assist in the day-to-day operations of the assigned department.
• Support the department head in maintaining service standards and guest satisfaction.
• Learn and implement hotel operating procedures and policies.
• Coordinate with various departments to ensure smooth guest experiences.
• Participate in departmental meetings and contribute ideas for operational improvement.
• Handle guest queries and complaints with professionalism and courtesy.
• Maintain cleanliness, presentation, and efficiency of assigned areas.
• Prepare daily reports and assist in administrative duties as required.
• Develop an understanding of revenue management, cost control, and inventory processes.
• Demonstrate initiative, teamwork, and adaptability in a dynamic hospitality environment.

Eligibility Criteria

• Qualification: Bachelor's degree or diploma in Hotel Management / Hospitality / Business Administration.
• Experience: Freshers may apply; prior internship or hotel experience will be an advantage.
• Strong communication and interpersonal skills.
• Positive attitude, grooming standards, and a keen interest in hospitality.
• Ability to work flexible shifts, including weekends and holidays.

Training Duration & Growth

• Trainee Programme: 6 months (with possible extension based on performance).
• Management Trainee Programme: 12 months structured rotational program.
• Outstanding performers may be absorbed into permanent roles within the organization upon successful completion of the program.

Benefits

• Monthly stipend / allowance (as per company policy).
• Complimentary meals during duty hours.
• Accommodation may be provided for outstation candidates (subject to availability).
• Certificate of Training / Completion.
• Opportunity for long-term career growth within Tobo Hospitality Group.

Job Type: Full-time

Pay: ₹8, ₹10,000.00 per month

Benefits:

• Food provided

Work Location: In person

Company Description

The Home Creator is a growing real estate and property solutions company in Lucknow, specializing in
plots, villas, farmhouses, and flats across premium locations
like Sitapur Road, Faizabad Road, Kanpur Road, IIM Road, and BKT. We focus on helping customers find their dream homes and investments with transparency and trust at the core of everything we do.

Internship Opportunity

We are looking for a Management Intern (Paid)
who is enthusiastic, responsible, and eager to learn. The selected candidate will get hands-on exposure to the real estate sector, client interaction, and business development activities.

Requirements:

• Must carry a personal
  laptop
  .
• Should be able to
  attend and cooperate in client meetings
  .
• Willingness to contribute to
  lead generation and follow-ups
  .
• Strong communication & teamwork skills.

This is a great chance for students/freshers who want to learn management skills, understand real estate markets, and grow with us.

Qualifications

• Strong analytical and research skills
• Knowledge of data analysis tools
• Project management and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in MS Office Suite
• Currently pursuing a Bachelor's or Master's degree in Business, Management, or a related field
• Internship experience in a related field is a plus

Company Description

Vserv Infosystems Pvt Limited is an IT services and system integration company based in Noida. We provide end-to-end IT solutions with a focus on IT infrastructure support, networking, and security. Our team of highly technical and certified professionals offers managed services across India, ensuring outcome-based solutions and industry best practices. We have expertise in tech repairs and a streamlined supply chain system for prompt delivery of spare parts.

Role Description

This is a full-time on-site role for a Management Trainee - Business Development located in Lucknow. The role involves tasks such as lead generation, market research, customer service, and communication. The trainee will work closely with the business development team to identify new opportunities, build relationships, and support the growth of the company.

Qualifications

• Bachelor Degree in Business Administration
• Lead generation and market research
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and presentation skills
• Ability to work well in a team environment
• Day to day Field Visit to identify Prospect Clients from Government and Corporate
• Daily Sales Reporting

• Gain exposure to key business functions including operations, marketing, finance, human resources, and supply chain management.
• Participate in real-world projects and contribute to strategic initiatives within assigned departments.
• Receive mentorship from experienced managers and senior leaders, guiding your learning and career path.
• Develop essential management skills such as leadership, problem-solving, decision-making, and strategic thinking.
• Undergo structured training sessions focused on industry knowledge, management principles, and professional development.
• Work collaboratively with teams to achieve departmental and organizational goals.
• Learn to analyze business data, identify areas for improvement, and propose innovative solutions.
• Develop strong presentation and communication skills through project updates and reviews.
• Understand the company's vision, mission, and values, and how they translate into daily operations.
• Build a professional network within the organization.
• The program aims to identify high-potential individuals for future leadership roles.

• Recent graduates with a Bachelor's or Master's degree in Business Administration, Commerce, Economics, Engineering, or a related field.
• A strong academic record with a minimum percentage/CGPA.
• Excellent communication, interpersonal, and analytical skills.
• Demonstrated leadership potential through academic or extracurricular activities.
• A proactive attitude, a willingness to learn, and a strong desire to contribute.
• Ability to adapt to different work environments and teams.
• Strong problem-solving capabilities and a results-oriented mindset.
• Must be eligible to work in India.
• This is an on-site program requiring full-time commitment during business hours.

Greetings from Gainwell Technologies

Summary

A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their key responsibilities include analyzing queues for adherence opportunities and taking corrective actions to optimize operational efficiency via Teams chats with functional areas.

Key skills :

• Strong analytical skills to interpret data and make informed decisions quickly

• Excellent communication skills to collaborate with operations teams and escalate issues effectively

• Ability to work under pressure and make rapid adjustments in a fast-paced environment

• Proficiency in workforce management software and tools

• Understanding of contact center operations and key performance metrics

Roles and Responsibilities:

• Real-time monitoring:

Continuously monitor call volumes, agent status (logged in, available, on calls, on breaks), and queue lengths to identify potential issues.

• Staffing adjustments:

Proactively adjust agent schedules in real-time by adding or removing agents from queues based on call volume fluctuations.

• Break management:

Ensure agents take scheduled breaks and manage unplanned absences to maintain optimal staffing levels.

• Adherence monitoring:

Track agent adherence to their scheduled work times and identify deviations requiring intervention.

• Performance reporting:

Generate real-time reports on key metrics like call volume, average handle time, and service level attainment.

• Collaboration with operations team:

Work closely with operations managers to identify and address operational challenges, providing insights to improve

scheduling strategies.

• Identifying trends:

Analyze real-time data to identify patterns and trends that may impact service levels and proactively address potential issues.

• Escalation management:

Escalate critical issues to relevant stakeholders when necessary, such as unexpected high call volumes or staffing shortages.

• System management:

Utilize workforce management software to monitor real-time data, adjust schedules, and generate reports.

Shift Timing : 4:30 PM - 4:30 AM (IST - 9 hrs Shift)