253 Service Staff jobs in Kochi
Food Service Worker
Posted today
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- **FOOD SERVICE WORKER / WAITER**_
- Minimum SSLC
- 3 yrs. + Previous F&B/Customer Service experience
- Age : 22-35
- **SALARY : INR 39000 - 44000**_
**Job Types**: Full-time, Contractual / Temporary
**Salary**: ₹39,000.00 - ₹44,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
Guest Service Associate - Food & Beverage Service

Posted 8 days ago
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**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Remote Food Service Operations Manager
Posted 16 days ago
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Responsibilities:
- Develop and implement efficient operational procedures for catering services.
- Manage procurement, inventory, and supply chain logistics for food and beverage operations.
- Oversee menu development, recipe standardization, and quality control.
- Ensure strict adherence to food safety and sanitation regulations (HACCP, FSSAI).
- Monitor financial performance, control costs, and optimize profitability.
- Train and manage remote culinary and service teams.
- Liaise with clients to understand their needs and ensure satisfaction.
- Implement strategies to enhance customer experience and operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in food service or catering management.
- Proven ability to manage remote teams and operations.
- Strong knowledge of culinary operations, food safety standards, and cost management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in MS Office Suite, POS systems, and online collaboration tools.
- Experience with event planning and execution is a plus.
Customer Service
Posted today
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**Requirements**:
- Must be fluent in English
- Must be fluent in any of these languages
- Hindi/Tamil/Telugu/Kannada
- Must have graduation/diploma
Salary : Rs.16000
**Job Types**: Full-time, Regular / Permanent
Pay: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXX
Customer Service Engineer
Posted 7 days ago
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All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
**Job Description**
**Roles and Responsibilities:**
+ Technical: Maintains all models specific to MICT modality in the assigned area.
+ Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
+ LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
+ Business growth: Assists in the growth and direction of business in his/her geographic area. Productivity: Responsible for Warranty and PMS contract cost control.
+ Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
+ Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with GE Service Quality Policy Statement.
**Quality Specific Goals:** Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Identify and report any personal quality or compliance concerns immediately to the Quality Organization. Insure timely dispatch closure. Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Required Qualifications**
+ Bachelors/ Diploma degree in Electrical & Electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field and 3+ years of experience in servicing medical equipment's (Preferably MICT)
+ Experience interfacing with both internal team members and external customers as part of a solution-based service process
+ Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
+ Base location for the role is Kochi and will require travelling.
+ Ability to be available after-hours and/or work a rotating on-call schedule, including weekends
+ Willingness to work in any modality anywhere in India or South Asia as deemed by Wipro GE Healthcare
**Desired Skills**
+ Good oral and written communication skills.Ability to document, plan, market, and execute programs
+ Candidate has to be flexible to work in any location that's assigned to him/her depending on business requirement.
+ Sought by others for guidance and advice.Proficiency in English.
+ Ability to work independently with minimum direction
+ High work standards and quality
+ Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement
+ Assists in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team.
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Disclaimer: _GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare._
#LI-MC1
#LI-Onsite
**Additional Information**
**Relocation Assistance Provided:** No
Customer Service Executive
Posted 6 days ago
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About Visa Roots
Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.
Role Summary:
We are seeking enthusiastic and customer-oriented professionals to join our customer service team as Customer Service Executive. In this role, you will serve as the first point of contact for our clients, providing prompt, accurate, and effective assistance across phone, email, and chat channels. Your ability to communicate clearly, resolve issues efficiently, and provide guidance on visa application processes will be essential to enhancing customer satisfaction and loyalty.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Deliver accurate information regarding services, procedures, and requirements
- Handle and resolve customer complaints and issues with empathy and efficiency
- Escalate complex queries to the appropriate internal departments
- Maintain detailed and organized records of all customer interactions and transactions
- Assist clients in completing required forms and documentation
- Offer expert consultation and guidance to clients on visa application processes and travel management
Requirements:
- Minimum 2 years of experience in a customer service or client support role.
- Strong verbal and written communication skills.
- Excellent interpersonal and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Knowledge of visa application procedures and travel management regulations is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel)
- Capable of working both independently and collaboratively in a team environment.
What we offer to you:
- Positive work environment
- Competitive salary
- Private medical insurance
- Flexible Work schedules
- Flexible Holidays & Sick Leave
- Opportunities for professional development
- Company Sponsored events
- Team building activities
- Company Lunch & Free Snacks
- Career advancement options
- Staff Accommodation
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