234 Social Media Management jobs in Ahmedabad

Location: Bengaluru (Bangalore), India — remote-friendly with overlap to UK & US time zones

Employment: Full-time

Reports to: Directors

Works closely with: Client Services Manager, Delivery Manager, Channel Specialists (SEO, PPC, Web), QA

JOAN Digitech is a fast-moving, boutique digital agency operating across the UK, US and India. We help e‑commerce brands unlock growth through sharp strategy and exceptional execution in SEO, PPC, content and web. We’re a small, ambitious team that values ownership, clarity and outcomes.

We’re hiring a Digital Strategy Lead to own cross‑channel strategy (SEO, PPC, Web) for e‑commerce clients, lead client conversations end‑to‑end, and set direction for our specialist teams. You’ll translate business goals into clear strategies and defend them with data; orchestrate delivery with the Delivery Manager; and ensure our work lands on time, to spec, and with measurable impact. This role suits an entrepreneurial self‑starter with faultless English communication, who can think strategically and operate hands‑on in a fast‑paced startup environment.

• Own the integrated growth strategy across SEO, PPC and Web for a portfolio of e‑commerce clients.
• Turn commercial goals into channel roadmaps, quarterly OKRs and test‑and‑learn plans.
• Define information architecture, CRO hypotheses, landing page briefs and content frameworks.
• Establish measurement plans, attribution approach and incrementality testing where applicable.

• Lead discovery, strategy presentations, QBRs and weekly/bi‑weekly work‑in‑progress calls.
• Present and defend recommendations with clear narratives and evidence; manage objections.
• Build trusted relationships with senior client stakeholders; surface opportunities and risks early.

• Convert strategies into clear scopes, milestones and briefs; ensure Delivery Manager has what they need to plan sprints and resourcing.
• Set quality bars and acceptance criteria for deliverables (SEO audits, ad builds, landing pages, dev tickets, dashboards).
• Maintain a risk log; proactively unblock delivery and escalate where needed.

• Provide day‑to‑day strategic guidance to SEO, PPC and Web specialists; review and sign off key outputs.
• Coach teams on decision‑making, prioritisation and data storytelling; contribute to playbooks and templates.
• Foster a culture of accountability, speed and high craftsmanship.

• Own KPI frameworks (revenue/ROAS, CPA, MER, CVR, AOV, LTV, organic sessions/visibility, tech health).
• Direct analytics setup (GA4, GTM), product feed hygiene, conversion tracking and event taxonomy.
• Build concise, insight‑led reporting; translate data into decisions and next actions.

• Identify expansion opportunities (new channels, CRO, feed optimisation, internationalisation).
• Support proposals, pitches and forecasting for new business and upsell.

• 7+ years in digital performance roles spanning SEO, PPC and Web/CRO , with at least 3 years in a client‑facing strategy lead/lead consultant capacity for e‑commerce brands.
• Proven ownership of multi‑channel roadmaps delivering measurable revenue growth.
• Hands‑on credibility: comfortable reviewing SEO technical audits, building/QAing paid campaigns, and shaping web backlogs with developers.

• SEO: Technical audits (CWV, rendering, crawl/indexation, schema), content strategy, internal linking, international SEO.
• PPC/Paid Social: Google Ads, Microsoft Ads, Meta, LinkedIn/TikTok (as relevant), feed management, audiences, creative testing, budgeting and pacing.
• Web/CRO: Shopify/WordPress familiarity, UX heuristics, experimentation, landing page briefs, basic HTML/CSS/JS literacy helpful.
• Analytics: GA4, GTM, Looker Studio; comfort with attribution concepts and testing.

• Faultless English written and spoken; concise storytelling and deck craft.
• Exceptionally organised; able to run multiple accounts across time zones without dropping balls.
• Startup mindset: ownership, bias to action, comfortable with ambiguity and context‑switching.

• Bengaluru (Bangalore) preferred. Remote within India considered.
• Willingness to align hours for regular overlap with UK (GMT/BST) and US (ET/PT) clients.

• Experience with international rollouts, multi‑store/multi‑language SEO.
• Familiarity with ecommerce platforms (e.g., Shopify, Wix, WooCommerce), product schema, and PMax best practices.
• Experience shaping QA standards and delivery playbooks in an agency.
• Public speaking or thought leadership (webinars, blogs, events).

• Competitive compensation with performance incentives.
• Remote‑friendly, flexible working with a trusting, outcomes‑first culture.
• Direct impact: shape how a growing agency delivers strategy and performance.
• Professional development budget; exposure to UK/US e‑commerce brands.
• Laptop and essential work tool reimbursements where applicable.

Send your CV and a short note/cover letter to (subject: Digital Strategy Lead – Your Name), including:

• 2–3 concise case studies showing cross‑channel impact (problem → strategy → actions → outcomes).
• A sample deck or reporting snapshot that demonstrates your storytelling and rigour.
• Availability and location.

JOAN Digital is an equal opportunity employer and does not discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates are assessed on merit, qualifications and ability to perform the role.

• Develop and execute comprehensive digital communication strategies.
• Create, curate, and manage engaging content for social media platforms, blogs, and websites.
• Write and edit press releases, media advisories, and other PR materials.
• Manage online reputation and monitor media coverage and social media sentiment.
• Develop and implement crisis communication plans.
• Collaborate with marketing teams to align communication efforts with broader campaigns.
• Analyze communication campaign performance and report on key metrics.
• Identify and engage with key influencers and media contacts.
• Ensure all communications adhere to brand guidelines and messaging.
• Stay abreast of emerging trends in digital media, PR, and corporate communications.

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field.
• 5+ years of experience in communications, public relations, or digital marketing, with a strong focus on digital channels.
• Proven ability to develop and execute successful communication strategies.
• Excellent writing, editing, and storytelling skills.
• Proficiency with social media management tools, content management systems (CMS), and analytics platforms.
• Experience in crisis communications and media relations.
• Strong understanding of SEO and content marketing principles.
• Ability to work independently and collaboratively in a fully remote setting.
• Excellent organizational and project management skills.

• Develop, implement, and refine operational strategies to support the company's digital transformation goals.
• Oversee the end-to-end execution of digital projects, ensuring they are delivered on time, within scope, and within budget.
• Manage and motivate a remote team, fostering a collaborative and high-performance culture.
• Implement and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness.
• Identify and implement process improvements and best practices to enhance productivity and reduce costs.
• Collaborate with stakeholders across various departments to ensure alignment and successful project outcomes.
• Manage vendor relationships and ensure the quality of external services.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Stay abreast of emerging technologies and industry trends to identify opportunities for innovation.
• Develop and manage operational budgets effectively.

• Significant experience in operations management, project management, or a similar leadership role, with a strong focus on digital environments.
• Proven ability to manage and lead remote teams effectively.
• Excellent understanding of project management methodologies (e.g., Agile, Scrum).
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated experience in process improvement and operational efficiency initiatives.
• Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field.
• Experience with various project management and collaboration tools.
• Ability to thrive in a fast-paced, remote work setting.

• Develop and execute innovative e-commerce marketing strategies to increase online sales and brand awareness.
• Manage and grow the company's social media presence across relevant platforms (e.g., Instagram, Facebook, Twitter, LinkedIn).
• Create engaging and persuasive content for social media, email newsletters, website, and paid advertising.
• Implement SEO/SEM strategies to improve search engine rankings and drive organic traffic.
• Plan and manage paid advertising campaigns (PPC, social media ads) to maximize ROI.
• Develop and execute effective email marketing campaigns to nurture leads and retain customers.
• Analyze website traffic, sales data, and campaign performance using tools like Google Analytics and CRM systems.
• Identify target audiences and devise strategies to reach them effectively through digital channels.
• Collaborate with web development and design teams to ensure optimal user experience and conversion paths.
• Stay up-to-date with the latest e-commerce trends, digital marketing tools, and best practices.
• Monitor competitor activities and market trends to identify new opportunities.
• Manage the e-commerce marketing budget effectively.

• Bachelor's degree in Marketing, Digital Media, Business, or a related field.
• Minimum of 3-5 years of experience in e-commerce marketing, with a proven track record of driving online sales growth.
• Demonstrated expertise in social media marketing, SEO/SEM, content marketing, and email marketing.
• Proficiency with digital marketing tools such as Google Analytics, Google Ads, Facebook Ads Manager, and email marketing platforms.
• Strong understanding of e-commerce platforms and online customer behavior.
• Excellent analytical, creative, and strategic thinking skills.
• Exceptional written and verbal communication skills.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Experience with A/B testing and conversion rate optimization.
• A passion for online retail and digital innovation.

• Analyze client's current business processes, IT infrastructure, and market positioning to identify areas for digital enhancement.
• Develop comprehensive digital transformation strategies, including technology roadmaps, implementation plans, and change management frameworks.
• Advise clients on emerging technologies such as AI, cloud computing, IoT, data analytics, and automation.
• Facilitate workshops and stakeholder interviews to gather requirements and drive consensus.
• Design and optimize digital customer journeys and user experiences.
• Evaluate and recommend appropriate technology solutions and vendors.
• Manage project timelines, budgets, and resources to ensure successful delivery of digital initiatives.
• Conduct market research and competitive analysis to inform strategic recommendations.
• Prepare compelling presentations and reports for executive-level audiences.
• Mentor and guide junior consultants and client teams.
• Stay abreast of industry trends, best practices, and technological advancements in digital transformation.
• Build and maintain strong client relationships to foster trust and drive long-term partnerships.

• Master's degree in Business Administration (MBA), Information Systems, Engineering, or a related field.
• Minimum of 5-7 years of experience in management consulting, with a specialization in digital transformation, IT strategy, or technology advisory.
• Proven track record of successfully advising clients on digital strategy and implementation.
• Deep understanding of digital technologies and their business applications.
• Strong analytical, problem-solving, and critical thinking skills.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence senior stakeholders.
• Experience in project management methodologies (e.g., Agile, Waterfall).
• Ability to work effectively in a fast-paced, team-oriented environment.
• Willingness to travel to client sites as required.
• Strong business acumen and strategic thinking capabilities.

• Lead and manage end-to-end digital transformation consulting engagements.
• Conduct in-depth analysis of client businesses, identifying strategic opportunities and challenges.
• Develop comprehensive digital strategies, including roadmap creation, technology selection, and implementation planning.
• Advise C-level executives on digital innovation, customer experience enhancement, and operational efficiency improvements.
• Facilitate workshops and stakeholder meetings to gather requirements and drive consensus.
• Build and maintain strong client relationships, ensuring high levels of satisfaction.
• Mentor and coach junior consultants, fostering their professional development.
• Contribute to the firm's intellectual capital by developing new methodologies and thought leadership.
• Manage project scope, budget, and timelines effectively.
• Collaborate with global teams to leverage diverse expertise and deliver integrated solutions.

• MBA or Master's degree in Business Administration, Management, or a related field.
• 7+ years of experience in management consulting, with a strong focus on digital strategy and transformation.
• Proven track record of successfully leading complex client projects and delivering measurable business outcomes.
• Deep understanding of digital technologies, trends, and their business implications (e.g., AI, Cloud, Big Data, IoT).
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage senior executives.
• Experience in developing business cases and financial models for digital initiatives.
• Proven ability to manage multiple projects and stakeholders simultaneously.
• Demonstrated experience working effectively in a remote or distributed team environment.

• Leading client engagements to diagnose business challenges and identify opportunities for digital innovation.
• Developing comprehensive digital transformation strategies, roadmaps, and implementation plans.
• Conducting market research, competitive analysis, and technology assessments to inform strategic recommendations.
• Advising clients on emerging technologies, digital platforms, and best practices for adoption.
• Facilitating workshops and stakeholder interviews to gather requirements and build consensus.
• Managing project teams, ensuring timely and high-quality delivery of client projects.
• Developing compelling business cases and financial models to support digital initiatives.
• Building and maintaining strong client relationships at senior executive levels.
• Contributing to the firm's intellectual capital through thought leadership and best practice development.
• Mentoring and coaching junior consultants, fostering their professional development.

• Lead client engagements, from diagnostics and strategy formulation to implementation support, focusing on digital transformation.
• Conduct in-depth market research, competitive analysis, and trend identification to inform strategic decisions.
• Develop comprehensive digital strategies, including technology roadmaps, operating model design, and change management plans.
• Advise C-suite executives on leveraging digital technologies (AI, Big Data, Cloud, IoT) to achieve business objectives.
• Facilitate workshops and stakeholder interviews to gather insights and build consensus.
• Develop compelling business cases and financial models to justify digital investments.
• Oversee project teams, ensuring timely delivery of high-quality outputs and client satisfaction.
• Identify opportunities for new service offerings and contribute to business development efforts.
• Stay abreast of the latest digital trends, emerging technologies, and best practices in digital transformation.
• Mentor and develop junior consultants, fostering their growth within the firm.
• Present findings and recommendations to senior client leadership and internal stakeholders.
• Ensure rigorous analytical frameworks are applied to all client challenges.

• Master's degree in Business Administration (MBA), Economics, Engineering, or a related field.
• Minimum of 5-7 years of experience in management consulting, with a proven focus on digital strategy and transformation.
• Demonstrated experience in advising clients on areas such as digital strategy, cloud adoption, data analytics, customer experience enhancement, and digital operating models.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients at all levels.
• Proven ability to lead project teams, manage client relationships, and deliver complex projects successfully.
• Proficiency in financial modeling and quantitative analysis.
• Experience with agile methodologies and change management principles.
• Willingness to travel to client sites as required.
• Demonstrated passion for technology and its business implications.