1038 Social Media Management jobs in Mumbai

KRA:

1) Content creation and management

2) Social media management

3) Performance analysis

4) PR content and management

5) BTL execution

6) Organizational imperatives

Job description:

The incumbent will be responsible for the following:

1) Content Writing and Management for social media handles - Working on content writing for Instagram, Facebook, Website & data on any other platform - Managing the Blog website for the Brand.

2) Social Media Management - Social media management for the brand across all platforms and agency coordination. Manage and grow social media platforms.

3) Performance analysis: Analyze social media metrics (engagement, reach, conversions) to optimize strategies and track campaign effectiveness.

4) PR Content and Management - Coordinating with the Photographer/Videographer for the shoots. - Coordinating for the Creative requirements of the Performance Marketing Agencies for smooth functioning of the Campaigns.

4) Below the line (BTL) Execution - Managing Agency to Improve the SEO performance. - Technical Evaluation of the website for any bugs and/or incorrect data.

5) Organizational Imperatives - Adhering to safety protocols, IMS, compliance, and organizational initiatives such as Kaizen, Business Excellence etc.

6) Stay updated on emerging social media trends, tools, and best practices, and make recommendations for incorporating new features and strategies into the social media plan. Monitor and manage paid social media campaigns, including budget tracking, ad creation, targeting, and performance analysis. Stay informed about relevant industry regulations, privacy guidelines, and best practices for social media content and engagement.

Essential skills/ Competencies:

Digital marketing, content writing, creative thinking skills for contributing new and innovative ideas, strong copywriting and editing skills, effective storytelling techniques, knowledge and understanding of algorithms and search engine optimization.

Description

Mission & Responsibilities

Previous Experience & Industry Background

Qualifications & Languages:

Soft skills & Competencies

Technical Skills

#LI-RB1

Contract Type :

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Location: Bengaluru (Bangalore), India — remote-friendly with overlap to UK & US time zones

Employment: Full-time

Reports to: Directors

Works closely with: Client Services Manager, Delivery Manager, Channel Specialists (SEO, PPC, Web), QA

JOAN Digitech is a fast-moving, boutique digital agency operating across the UK, US and India. We help e‑commerce brands unlock growth through sharp strategy and exceptional execution in SEO, PPC, content and web. We’re a small, ambitious team that values ownership, clarity and outcomes.

We’re hiring a Digital Strategy Lead to own cross‑channel strategy (SEO, PPC, Web) for e‑commerce clients, lead client conversations end‑to‑end, and set direction for our specialist teams. You’ll translate business goals into clear strategies and defend them with data; orchestrate delivery with the Delivery Manager; and ensure our work lands on time, to spec, and with measurable impact. This role suits an entrepreneurial self‑starter with faultless English communication, who can think strategically and operate hands‑on in a fast‑paced startup environment.

• Own the integrated growth strategy across SEO, PPC and Web for a portfolio of e‑commerce clients.
• Turn commercial goals into channel roadmaps, quarterly OKRs and test‑and‑learn plans.
• Define information architecture, CRO hypotheses, landing page briefs and content frameworks.
• Establish measurement plans, attribution approach and incrementality testing where applicable.

• Lead discovery, strategy presentations, QBRs and weekly/bi‑weekly work‑in‑progress calls.
• Present and defend recommendations with clear narratives and evidence; manage objections.
• Build trusted relationships with senior client stakeholders; surface opportunities and risks early.

• Convert strategies into clear scopes, milestones and briefs; ensure Delivery Manager has what they need to plan sprints and resourcing.
• Set quality bars and acceptance criteria for deliverables (SEO audits, ad builds, landing pages, dev tickets, dashboards).
• Maintain a risk log; proactively unblock delivery and escalate where needed.

• Provide day‑to‑day strategic guidance to SEO, PPC and Web specialists; review and sign off key outputs.
• Coach teams on decision‑making, prioritisation and data storytelling; contribute to playbooks and templates.
• Foster a culture of accountability, speed and high craftsmanship.

• Own KPI frameworks (revenue/ROAS, CPA, MER, CVR, AOV, LTV, organic sessions/visibility, tech health).
• Direct analytics setup (GA4, GTM), product feed hygiene, conversion tracking and event taxonomy.
• Build concise, insight‑led reporting; translate data into decisions and next actions.

• Identify expansion opportunities (new channels, CRO, feed optimisation, internationalisation).
• Support proposals, pitches and forecasting for new business and upsell.

• 7+ years in digital performance roles spanning SEO, PPC and Web/CRO , with at least 3 years in a client‑facing strategy lead/lead consultant capacity for e‑commerce brands.
• Proven ownership of multi‑channel roadmaps delivering measurable revenue growth.
• Hands‑on credibility: comfortable reviewing SEO technical audits, building/QAing paid campaigns, and shaping web backlogs with developers.

• SEO: Technical audits (CWV, rendering, crawl/indexation, schema), content strategy, internal linking, international SEO.
• PPC/Paid Social: Google Ads, Microsoft Ads, Meta, LinkedIn/TikTok (as relevant), feed management, audiences, creative testing, budgeting and pacing.
• Web/CRO: Shopify/WordPress familiarity, UX heuristics, experimentation, landing page briefs, basic HTML/CSS/JS literacy helpful.
• Analytics: GA4, GTM, Looker Studio; comfort with attribution concepts and testing.

• Faultless English written and spoken; concise storytelling and deck craft.
• Exceptionally organised; able to run multiple accounts across time zones without dropping balls.
• Startup mindset: ownership, bias to action, comfortable with ambiguity and context‑switching.

• Bengaluru (Bangalore) preferred. Remote within India considered.
• Willingness to align hours for regular overlap with UK (GMT/BST) and US (ET/PT) clients.

• Experience with international rollouts, multi‑store/multi‑language SEO.
• Familiarity with ecommerce platforms (e.g., Shopify, Wix, WooCommerce), product schema, and PMax best practices.
• Experience shaping QA standards and delivery playbooks in an agency.
• Public speaking or thought leadership (webinars, blogs, events).

• Competitive compensation with performance incentives.
• Remote‑friendly, flexible working with a trusting, outcomes‑first culture.
• Direct impact: shape how a growing agency delivers strategy and performance.
• Professional development budget; exposure to UK/US e‑commerce brands.
• Laptop and essential work tool reimbursements where applicable.

Send your CV and a short note/cover letter to (subject: Digital Strategy Lead – Your Name), including:

• 2–3 concise case studies showing cross‑channel impact (problem → strategy → actions → outcomes).
• A sample deck or reporting snapshot that demonstrates your storytelling and rigour.
• Availability and location.

JOAN Digital is an equal opportunity employer and does not discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates are assessed on merit, qualifications and ability to perform the role.

Location: Bengaluru (Bangalore), India — remote-friendly with overlap to UK & US time zones

Employment: Full-time

Reports to: Directors

Works closely with: Client Services Manager, Delivery Manager, Channel Specialists (SEO, PPC, Web), QA

JOAN Digitech is a fast-moving, boutique digital agency operating across the UK, US and India. We help e‑commerce brands unlock growth through sharp strategy and exceptional execution in SEO, PPC, content and web. We’re a small, ambitious team that values ownership, clarity and outcomes.

We’re hiring a Digital Strategy Lead to own cross‑channel strategy (SEO, PPC, Web) for e‑commerce clients, lead client conversations end‑to‑end, and set direction for our specialist teams. You’ll translate business goals into clear strategies and defend them with data; orchestrate delivery with the Delivery Manager; and ensure our work lands on time, to spec, and with measurable impact. This role suits an entrepreneurial self‑starter with faultless English communication, who can think strategically and operate hands‑on in a fast‑paced startup environment.

• Own the integrated growth strategy across SEO, PPC and Web for a portfolio of e‑commerce clients.
• Turn commercial goals into channel roadmaps, quarterly OKRs and test‑and‑learn plans.
• Define information architecture, CRO hypotheses, landing page briefs and content frameworks.
• Establish measurement plans, attribution approach and incrementality testing where applicable.

• Lead discovery, strategy presentations, QBRs and weekly/bi‑weekly work‑in‑progress calls.
• Present and defend recommendations with clear narratives and evidence; manage objections.
• Build trusted relationships with senior client stakeholders; surface opportunities and risks early.

• Convert strategies into clear scopes, milestones and briefs; ensure Delivery Manager has what they need to plan sprints and resourcing.
• Set quality bars and acceptance criteria for deliverables (SEO audits, ad builds, landing pages, dev tickets, dashboards).
• Maintain a risk log; proactively unblock delivery and escalate where needed.

• Provide day‑to‑day strategic guidance to SEO, PPC and Web specialists; review and sign off key outputs.
• Coach teams on decision‑making, prioritisation and data storytelling; contribute to playbooks and templates.
• Foster a culture of accountability, speed and high craftsmanship.

• Own KPI frameworks (revenue/ROAS, CPA, MER, CVR, AOV, LTV, organic sessions/visibility, tech health).
• Direct analytics setup (GA4, GTM), product feed hygiene, conversion tracking and event taxonomy.
• Build concise, insight‑led reporting; translate data into decisions and next actions.

• Identify expansion opportunities (new channels, CRO, feed optimisation, internationalisation).
• Support proposals, pitches and forecasting for new business and upsell.

• 7+ years in digital performance roles spanning SEO, PPC and Web/CRO , with at least 3 years in a client‑facing strategy lead/lead consultant capacity for e‑commerce brands.
• Proven ownership of multi‑channel roadmaps delivering measurable revenue growth.
• Hands‑on credibility: comfortable reviewing SEO technical audits, building/QAing paid campaigns, and shaping web backlogs with developers.

• SEO: Technical audits (CWV, rendering, crawl/indexation, schema), content strategy, internal linking, international SEO.
• PPC/Paid Social: Google Ads, Microsoft Ads, Meta, LinkedIn/TikTok (as relevant), feed management, audiences, creative testing, budgeting and pacing.
• Web/CRO: Shopify/WordPress familiarity, UX heuristics, experimentation, landing page briefs, basic HTML/CSS/JS literacy helpful.
• Analytics: GA4, GTM, Looker Studio; comfort with attribution concepts and testing.

• Faultless English written and spoken; concise storytelling and deck craft.
• Exceptionally organised; able to run multiple accounts across time zones without dropping balls.
• Startup mindset: ownership, bias to action, comfortable with ambiguity and context‑switching.

• Bengaluru (Bangalore) preferred. Remote within India considered.
• Willingness to align hours for regular overlap with UK (GMT/BST) and US (ET/PT) clients.

• Experience with international rollouts, multi‑store/multi‑language SEO.
• Familiarity with ecommerce platforms (e.g., Shopify, Wix, WooCommerce), product schema, and PMax best practices.
• Experience shaping QA standards and delivery playbooks in an agency.
• Public speaking or thought leadership (webinars, blogs, events).

• Competitive compensation with performance incentives.
• Remote‑friendly, flexible working with a trusting, outcomes‑first culture.
• Direct impact: shape how a growing agency delivers strategy and performance.
• Professional development budget; exposure to UK/US e‑commerce brands.
• Laptop and essential work tool reimbursements where applicable.

Send your CV and a short note/cover letter to (subject: Digital Strategy Lead – Your Name), including:

• 2–3 concise case studies showing cross‑channel impact (problem → strategy → actions → outcomes).
• A sample deck or reporting snapshot that demonstrates your storytelling and rigour.
• Availability and location.

JOAN Digital is an equal opportunity employer and does not discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates are assessed on merit, qualifications and ability to perform the role.

Location: Bengaluru (Bangalore), India — remote-friendly with overlap to UK & US time zones

Employment: Full-time

Reports to: Directors

Works closely with: Client Services Manager, Delivery Manager, Channel Specialists (SEO, PPC, Web), QA

JOAN Digitech is a fast-moving, boutique digital agency operating across the UK, US and India. We help e‑commerce brands unlock growth through sharp strategy and exceptional execution in SEO, PPC, content and web. We’re a small, ambitious team that values ownership, clarity and outcomes.

We’re hiring a Digital Strategy Lead to own cross‑channel strategy (SEO, PPC, Web) for e‑commerce clients, lead client conversations end‑to‑end, and set direction for our specialist teams. You’ll translate business goals into clear strategies and defend them with data; orchestrate delivery with the Delivery Manager; and ensure our work lands on time, to spec, and with measurable impact. This role suits an entrepreneurial self‑starter with faultless English communication, who can think strategically and operate hands‑on in a fast‑paced startup environment.

• Own the integrated growth strategy across SEO, PPC and Web for a portfolio of e‑commerce clients.
• Turn commercial goals into channel roadmaps, quarterly OKRs and test‑and‑learn plans.
• Define information architecture, CRO hypotheses, landing page briefs and content frameworks.
• Establish measurement plans, attribution approach and incrementality testing where applicable.

• Lead discovery, strategy presentations, QBRs and weekly/bi‑weekly work‑in‑progress calls.
• Present and defend recommendations with clear narratives and evidence; manage objections.
• Build trusted relationships with senior client stakeholders; surface opportunities and risks early.

• Convert strategies into clear scopes, milestones and briefs; ensure Delivery Manager has what they need to plan sprints and resourcing.
• Set quality bars and acceptance criteria for deliverables (SEO audits, ad builds, landing pages, dev tickets, dashboards).
• Maintain a risk log; proactively unblock delivery and escalate where needed.

• Provide day‑to‑day strategic guidance to SEO, PPC and Web specialists; review and sign off key outputs.
• Coach teams on decision‑making, prioritisation and data storytelling; contribute to playbooks and templates.
• Foster a culture of accountability, speed and high craftsmanship.

• Own KPI frameworks (revenue/ROAS, CPA, MER, CVR, AOV, LTV, organic sessions/visibility, tech health).
• Direct analytics setup (GA4, GTM), product feed hygiene, conversion tracking and event taxonomy.
• Build concise, insight‑led reporting; translate data into decisions and next actions.

• Identify expansion opportunities (new channels, CRO, feed optimisation, internationalisation).
• Support proposals, pitches and forecasting for new business and upsell.

• 7+ years in digital performance roles spanning SEO, PPC and Web/CRO , with at least 3 years in a client‑facing strategy lead/lead consultant capacity for e‑commerce brands.
• Proven ownership of multi‑channel roadmaps delivering measurable revenue growth.
• Hands‑on credibility: comfortable reviewing SEO technical audits, building/QAing paid campaigns, and shaping web backlogs with developers.

• SEO: Technical audits (CWV, rendering, crawl/indexation, schema), content strategy, internal linking, international SEO.
• PPC/Paid Social: Google Ads, Microsoft Ads, Meta, LinkedIn/TikTok (as relevant), feed management, audiences, creative testing, budgeting and pacing.
• Web/CRO: Shopify/WordPress familiarity, UX heuristics, experimentation, landing page briefs, basic HTML/CSS/JS literacy helpful.
• Analytics: GA4, GTM, Looker Studio; comfort with attribution concepts and testing.

• Faultless English written and spoken; concise storytelling and deck craft.
• Exceptionally organised; able to run multiple accounts across time zones without dropping balls.
• Startup mindset: ownership, bias to action, comfortable with ambiguity and context‑switching.

• Bengaluru (Bangalore) preferred. Remote within India considered.
• Willingness to align hours for regular overlap with UK (GMT/BST) and US (ET/PT) clients.

• Experience with international rollouts, multi‑store/multi‑language SEO.
• Familiarity with ecommerce platforms (e.g., Shopify, Wix, WooCommerce), product schema, and PMax best practices.
• Experience shaping QA standards and delivery playbooks in an agency.
• Public speaking or thought leadership (webinars, blogs, events).

• Competitive compensation with performance incentives.
• Remote‑friendly, flexible working with a trusting, outcomes‑first culture.
• Direct impact: shape how a growing agency delivers strategy and performance.
• Professional development budget; exposure to UK/US e‑commerce brands.
• Laptop and essential work tool reimbursements where applicable.

Send your CV and a short note/cover letter to (subject: Digital Strategy Lead – Your Name), including:

• 2–3 concise case studies showing cross‑channel impact (problem → strategy → actions → outcomes).
• A sample deck or reporting snapshot that demonstrates your storytelling and rigour.
• Availability and location.

JOAN Digital is an equal opportunity employer and does not discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates are assessed on merit, qualifications and ability to perform the role.

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Career Stream Tasks

• Lead Digital Marketing / Media, its programs and polices to develop marketing, merchandising and creative strategies and affiliated programs to promote the organization's products and services through the Internet or other digital channels to increase exposure to and business from the target audience
• Lead and manage digital marketing/media programs and analyzing their effectiveness
• Establish and manage the relationships with search engines and portal sites that are strategically aligned with the digital goals
• Analyze digital interactions (social media and e-commerce purchases) and integrating them with interpersonal interactions. Omnichannel strategy.
• Monitor and track usage trends of the organization’s digital platforms, including number and quality of visitors and advertising campaign impact
• Oversee the development and maintenance of graphic designs and layout throughout different digital channels to support the organization's image, identity and brands through a diverse mix of web material, graphical user interfaces and multimedia
• Responsible for up-to-date and comprehensive product/service information available to existing and potential customers through organization's website

Differentiator

- Leads one critical job family within a function or multiple other job families on a Global/Regional/ Line of Business level
- Adapts & Implement strategies that have short to long-term (1-5 years) impact on business results in alignment with global and functional objectives
- Impact is strategic and resonates throughout the Global Function
- Typically Reports to Core Function Head (L2)/CCO/GM

Management Responsability

- Typically leads multiple teams of directors/senior managers, and managers, but may also be a highly specialized individual contributor giving strategic direction at Global/Regional/Line of Business level.
- Develop short to long-term (1-5 years) operational plans for optimizing the organization, function, or job-family and the talent required to execute strategies
- Has budget accountability for own job family / area

Stakeholders

- Extensive contact and negotiating with other departments and external parties with conflicting objectives
- Influence and challenge key stakeholders effectively
- Develop strong, trusting cross-functional relationships with senior business leaders
- Influence others across Galderma and externally as a recognized thought leader representing the Group
- Foster cooperation and partnership to provide integrated solutions to problems

Experience Level

More than 12 Years

Education Level

Master's degree / PhD in Specialist areas

• MBA or Master's degree in Business, Technology, or a related field.
• 7+ years of experience in management consulting, with a significant focus on digital strategy and transformation.
• Proven ability to analyze business problems and develop strategic solutions.
• Strong knowledge of digital technologies, platforms, and emerging trends (e.g., AI, cloud, data analytics, automation).
• Excellent client-facing and communication skills, including presentation and report writing.
• Experience in change management and organizational design.
• Ability to work independently and manage multiple projects in a remote setting.
• Strong research and analytical capabilities.
• Proven track record of delivering impactful results for clients.
• Excellent interpersonal skills and ability to build rapport with stakeholders at all levels.

• Lead and manage consulting engagements focused on digital transformation, strategy development, and technology implementation.
• Conduct in-depth market research, competitive analysis, and diagnostic assessments to identify client needs and opportunities.
• Develop comprehensive digital strategies, roadmaps, and business cases for clients across various industries.
• Advise C-suite executives on leveraging digital technologies (AI, cloud, data analytics, IoT) to drive business growth and operational efficiency.
• Design and oversee the implementation of digital solutions, ensuring alignment with client objectives and industry best practices.
• Facilitate workshops, brainstorming sessions, and stakeholder alignment meetings.
• Manage project teams, ensuring timely delivery of high-quality deliverables and client satisfaction.
• Develop strong client relationships and act as a trusted advisor.
• Stay abreast of emerging digital trends, technologies, and their potential impact on business strategy.
• Contribute to the firm's knowledge management and thought leadership development in digital strategy.
• Mentor junior consultants and support their professional development.
• Prepare and deliver compelling presentations and reports to clients and internal stakeholders.
• Identify opportunities for follow-on work and contribute to business development efforts.

• MBA or advanced degree in a relevant field (e.g., Business, Engineering, Computer Science).
• Minimum of 7 years of experience in management consulting, with a significant focus on digital strategy, technology advisory, or digital transformation.
• Proven experience in developing and implementing digital strategies for large organizations.
• Deep understanding of key digital technologies and their business applications.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Strong project management capabilities, with experience leading teams and managing complex engagements.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence senior stakeholders.
• Experience in client relationship management and business development.
• Proficiency in financial modeling and business case development.
• Ability to work effectively in a fast-paced, collaborative environment.
• Experience in specific industry sectors such as financial services, retail, or manufacturing is a plus.