82 Specialist Egs Revenue And Sales Operations 1 jobs in Pune

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, EGS Revenue and Sales Operations-1Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Specialist, Product Management

The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.

Overview

• Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
• Responsible for revenue integrity and operational execution of customer commercials
• Support contract compliance and billing system coordination
• Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations

Role

Commercial Execution Team

• Support customer readiness with contractual obligations pertaining to customer onboarding and maintenance tasks (e.g. customer set up, customer updates, pricing changes)
• Perform data analysis, research trends, identify issues and follow up on or brainstorm resolutions
• Coordinate with sales, business development, finance, legal, MCBS, technical, and product business units to ensure revenue processes operate efficiently and in compliance with regulations
• Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
• Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
• Support opportunities for process optimization and implement improvements
• Research and resolve production billing issues and incidents against contractual obligations; coordinate cross functional resolution meetings (i.e. MCBS, Technology, Account teams, etc)
• Maintain desktop procedures and documentation of financial and business processes
• Provide reporting including results, interpretation, trends and root causes
• Collaborate as needed with other business units to ensure all queries/escalations are closed off
• Ad hoc support as needed

All About You

In terms of the performance and personal competencies required for the position, we would highlight the following:

• Bachelor's degree in Business, Accounting, Finance or related discipline
• 1–3 years of experience in finance, revenue operations, or financial systems
• Certified Qualified Accountant preferred albeit not an accounting role
• Strong analytical skills and ability to interpret contract terms
• Proficient with Excel (VBA skills will be an advantage) and adept to learn new tools
• Solid verbal and written communication skills
• Flexible, organized and able to perform efficiently under tight deadlines
• Enthusiastic, hands on, proactive, able to work well independently and in teams
• Strong work ethic, takes initiative and is result oriented

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Techno-commercial offer preparation, proposal, tender, pump selection, enquiry generation, customer query resolution, sales & order intake targets, payment collection, brand building, networking, order punching/ booking

Director of Sales - Account Management Location: Pune Shift: 4 PM to 1 AM Region: EMEA & US Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe.

We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more.

Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.

Read more about us at:   Company Overview:  Watch here Job Overview: As the Director of Sales – Account Management at SMS Magic, you will be responsible for managing and expanding a high-value portfolio, with a laser focus on renewals, upsell, cross-sell , and long-term relationship management .

You’ll lead a high-performing team that drives revenue through strategic account growth, exceptional customer engagement, and a consultative approach.

This role requires a deep understanding of client ecosystems, alignment with Customer Success, and data-driven leadership to consistently meet or exceed revenue goals.

Key Responsibilities: Account Growth Leadership: Lead a team of account managers to drive revenue growth across an existing $5M portfolio.

Identify upsell and cross-sell opportunities aligned with client business objectives.

As the Director of Sales - Account Management at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel.

Your key responsibilities will include building and leading a high-performing sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and delivering accurate performance forecasts.

Build and lead a high-performing sales team, ensuring the achievement of sales targets.

Develop and implement sales strategies to drive revenue growth and market penetration.

Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.

Develop and manage a robust pipeline of prospects to consistently deliver positive results.

Ensure the team actively generates leads to meet assigned quotas.

Understand customer sales and marketing processes, providing consultation on the best messaging programs and evangelizing SMS Magic solutions.

Work closely with Customer Success and Development teams to meet customer requirements effectively.

Collaborate with the US-based VP of Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals

12+ years of hands-on experience in SaaS sales.

Minimum 6-8 years of experience leading a sales team.

Proven ability to crush goals and quotas consistently.

Strong analytical and data-driven mindset – ability to interpret sales data, track campaign performance, and assess team effectiveness.

Agility and adaptability – ability to plan long-term while executing short-term goals efficiently.

Highly customer-centric – dedicated to winning and retaining customers through exceptional service and engagement.

Self-starter and highly motivated – capable of working independently and creating an impact.

Strong team player – experienced in coordinating with cross-geographical teams across different time zones and cultures

At SMS Magic, people growth goes hand in hand with the company’s growth. Our work culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a world-class CRM messaging company.

At SMS Magic, we are committed to hiring and developing passionate professionals to achieve our goal of being the world’s best messaging partner

Category: Customer Service

Location: Pune

Description: We're looking for talented Customer Service Executives in Pune.

Requirements:

1) Graduates with experience in outbound sales.

2) Good communication skills(Versant 4 and Versant 5 preferred).

Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you

*Kindly note this a work from office role with job location in Yerwada Pune

Profile - International Customer Care- Outbound Sales

Job locatio n - Pune

Qualification

* Graduates / BTECHS

* Good Verbal --- communication skills in English AND Hindi both.

*Min 1 year BPO/Sales experience

Salary - 4,00,000 - 4,50,000 LPA (26,000 - 31,000 in hand per month)

Working days -5 (Rotational Shifts)

To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :Customer Care Pune"

*Juned

*Nishita

*Aman

# NO PLACEMENT CHARGES

# DIRECT INTERVIEW

# IMMEDIATE JOINING

Thanks and Regards,

Prajit Grover

H.R Team

KVC CONSULTANTS LTD.