Sr Specialist, EGS Revenue and Sales Operations-2
Posted today
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Sr Specialist, EGS Revenue and Sales Operations-2 Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Product Management
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
• Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
• Responsible for revenue integrity and operational execution of customer commercials
• Focus contract compliance and billing system coordination
• Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations
Role
Commercial Execution Team
• SME performing complex onboarding, configuration and maintenance deliverables to support customer readiness (e.g. customer set up, updates, pricing changes) with cross functional teams
• Analyse performance data, research trends, recognize issues and follow up on or identify resolutions
• Align with sales, finance, legal, MCBS, technical, and business units to ensure revenue assurance and processes operate efficiently and in compliance with regulations
• Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
• Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
• Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements
• Research and resolve production billing issues and incidents; coordinate meetings between Technology, MCBS, finance and account teams to resolve open issues
• Create and maintain desktop procedures and adhere to controls around revenues and collections
• Perform routine training to internal teams on billing related topics
• Documentation of financial and business processes throughout the group of companies
• Create reporting including results, interpretation, trends and root causes
• Collaborate as needed with other business units to ensure all queries/escalations are closed off
• Ad hoc support for Finance, Tax and treasury activities as needed
All About You
In terms of the performance and personal competencies required for the position, we would highlight the following:
• Bachelor’s degree in Business, Accounting, Finance or related discipline
• 3–6 years of experience in revenue operations, finance, or financial systems
• Certified Qualified Accountant preferred albeit not an accounting role
• Ability to interpret contract terms, strong verbal and written communication skills
• Experience supporting process improvement initiatives and develop procedures for implementation
• Sound project management and organizational skills
• Strong analytical skills and proficient with Excel ( VBA skills will be an advantage )
• Problem solver, results oriented, innovative and strong work ethic
• Flexible and able to perform efficiently under tight deadlines
• Enthusiastic, hands on, proactive, able to work well independently and in teams
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Sr Specialist, EGS Revenue and Sales Operations-2
Posted 2 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Sr Specialist, EGS Revenue and Sales Operations-2
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Product Management
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
- Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
- Responsible for revenue integrity and operational execution of customer commercials
- Focus contract compliance and billing system coordination
- Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations
Role
Commercial Execution Team
- SME performing complex onboarding, configuration and maintenance deliverables to support customer readiness (e.g. customer set up, updates, pricing changes) with cross functional teams
- Analyse performance data, research trends, recognize issues and follow up on or identify resolutions
- Align with sales, finance, legal, MCBS, technical, and business units to ensure revenue assurance and processes operate efficiently and in compliance with regulations
- Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
- Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
- Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements
- Research and resolve production billing issues and incidents; coordinate meetings between Technology, MCBS, finance and account teams to resolve open issues
- Create and maintain desktop procedures and adhere to controls around revenues and collections
- Perform routine training to internal teams on billing related topics
- Documentation of financial and business processes throughout the group of companies
- Create reporting including results, interpretation, trends and root causes
- Collaborate as needed with other business units to ensure all queries/escalations are closed off
- Ad hoc support for Finance, Tax and treasury activities as needed
All About You
In terms of the performance and personal competencies required for the position, we would highlight the following:
- Bachelor's degree in Business, Accounting, Finance or related discipline
- 3-6 years of experience in revenue operations, finance, or financial systems
- Certified Qualified Accountant preferred albeit not an accounting role
- Ability to interpret contract terms, strong verbal and written communication skills
- Experience supporting process improvement initiatives and develop procedures for implementation
- Sound project management and organizational skills
- Strong analytical skills and proficient with Excel ( VBA skills will be an advantage )
- Problem solver, results oriented, innovative and strong work ethic
- Flexible and able to perform efficiently under tight deadlines
- Enthusiastic, hands on, proactive, able to work well independently and in teams
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Technical Sales-Order Management/ Field Sales
Posted today
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Techno-commercial offer preparation, proposal, tender, pump selection, enquiry generation, customer query resolution, sales & order intake targets, payment collection, brand building, networking, order punching/ booking
Director of Sales - Account Management
Posted today
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Director of Sales - Account Management Location: Pune Shift: 4 PM to 1 AM Region: EMEA & US Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe.
We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more.
Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.
Read more about us at: Company Overview: Watch here Job Overview: As the Director of Sales – Account Management at SMS Magic, you will be responsible for managing and expanding a high-value portfolio, with a laser focus on renewals, upsell, cross-sell , and long-term relationship management .
You’ll lead a high-performing team that drives revenue through strategic account growth, exceptional customer engagement, and a consultative approach.
This role requires a deep understanding of client ecosystems, alignment with Customer Success, and data-driven leadership to consistently meet or exceed revenue goals.
Key Responsibilities: Account Growth Leadership: Lead a team of account managers to drive revenue growth across an existing $5M portfolio.
Identify upsell and cross-sell opportunities aligned with client business objectives.
Implement structured QBRs, success plans, and roadmap alignment strategies.
Leverage CRM and reporting tools for accuracy.
Drive conversations with customers using data.
Director of Sales - Account Management
Posted 109 days ago
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Job Description
As the Director of Sales - Account Management at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel.
Your key responsibilities will include building and leading a high-performing sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and delivering accurate performance forecasts.
Key ResponsibilitiesSales Leadership & StrategyBuild and lead a high-performing sales team, ensuring the achievement of sales targets.
Develop and implement sales strategies to drive revenue growth and market penetration.
Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.
Pipeline & Customer EngagementDevelop and manage a robust pipeline of prospects to consistently deliver positive results.
Ensure the team actively generates leads to meet assigned quotas.
Understand customer sales and marketing processes, providing consultation on the best messaging programs and evangelizing SMS Magic solutions.
Collaboration & Market InsightsWork closely with Customer Success and Development teams to meet customer requirements effectively.
Collaborate with the US-based VP of Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals
RequirementsQualifications & Skills12+ years of hands-on experience in SaaS sales.
Minimum 6-8 years of experience leading a sales team.
Proven ability to crush goals and quotas consistently.
Strong analytical and data-driven mindset – ability to interpret sales data, track campaign performance, and assess team effectiveness.
Agility and adaptability – ability to plan long-term while executing short-term goals efficiently.
Highly customer-centric – dedicated to winning and retaining customers through exceptional service and engagement.
Self-starter and highly motivated – capable of working independently and creating an impact.
Strong team player – experienced in coordinating with cross-geographical teams across different time zones and cultures
BenefitsWhat SMS Magic Offers?At SMS Magic, people growth goes hand in hand with the company’s growth. Our work culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a world-class CRM messaging company.
Why Join Us? Freedom & Flexibility – Manage your role in a way that works best for you. Exposure to a dynamic & growing global business. Innovative technology & tools – Work with cutting-edge SaaS solutions. Opportunities for impactful contributions – Showcase your analytical skills and make a difference. Competitive compensation & rewards – Get recognized for your performance and contributions. Work-life balance – We support a healthy and happy lifestyle, inside and outside of work.At SMS Magic, we are committed to hiring and developing passionate professionals to achieve our goal of being the world’s best messaging partner
Customer Service Executive(Sales Process)
Posted today
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Category: Customer Service
Location: Pune
Description: We're looking for talented Customer Service Executives in Pune.
Requirements:
1) Graduates with experience in outbound sales.
2) Good communication skills(Versant 4 and Versant 5 preferred).
International Sales Process (Outbound) Yerwada Pune
Posted today
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Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you
*Kindly note this a work from office role with job location in Yerwada Pune
Profile - International Customer Care- Outbound Sales
Job locatio n - Pune
Qualification
* Graduates / BTECHS
* Good Verbal --- communication skills in English AND Hindi both.
*Min 1 year BPO/Sales experience
Salary - 4,00,000 - 4,50,000 LPA (26,000 - 31,000 in hand per month)
Working days -5 (Rotational Shifts)
To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :Customer Care Pune"
*Juned
*Nishita
*Aman
# NO PLACEMENT CHARGES
# DIRECT INTERVIEW
# IMMEDIATE JOINING
Thanks and Regards,
Prajit Grover
H.R Team
KVC CONSULTANTS LTD.
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Manager I, Surgical General Field Sales & Account Management
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Sales and Marketing Management Trainee
Posted 2 days ago
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About EazyDiner
EazyDiner is India’s leading table reservation and restaurant discovery platform, offering users curated dining experiences, exclusive deals, and loyalty benefits. We partner with the finest restaurants and hotels across the country to deliver unmatched value to our guests while ensuring strong business growth for our partners.
Role Overview:
As a Sales Management Trainee , you will be an integral part of EazyDiner’s growth journey. The role involves a combination of field sales, client management, and strategic initiatives to strengthen EazyDiner’s presence across the food & beverage industry. You will gain first-hand exposure to sales, business development, and relationship management while working closely with the Sales Manager and cross-functional teams.
Duties and Responsibilities:
- Generate new leads and onboard new restaurants to the EazyDiner platform.
- Visit restaurants, pitch EazyDiner’s offerings, and negotiate commercial deals.
- Build, enroll, and maintain long-term, productive client relationships.
- Stay updated on trends in the food & beverage, restaurant, and hospitality industry.
- Work with restaurants to design value-driven offerings for guests while safeguarding partner interests.
- Monitor competition and develop smart strategies/campaigns to maintain EazyDiner’s leadership position.
- Submit timely sales reports and performance updates to the Sales Manager.
- Consistently achieve monthly targets including:
- Restaurant Onboarding
- EazyDiner Prime Onboarding
- PayEazy Onboarding
- Revenue Growth
- Customer Acquisition
- Corporate Partnerships & Coverage
- Keep partner restaurant information updated with accurate menus, offerings, and details.
- Collaborate with the Concierge team to convert guest queries into successful reservations.
- Handle any additional responsibilities as assigned by the reporting manager.
Qualifications & Skills:
- MBA/Bachelor’s degree in Business, Hospitality, or a related field (recent graduates preferred).
- Strong communication and negotiation skills.
- Willingness to travel extensively within the assigned location.
- Passion for the food & beverage industry and hospitality sector.
- Proactive, self-motivated, and target-oriented mindset.
- Ability to work in a fast-paced, dynamic environment.
What We Offer:
- A structured 12-month training program with hands-on exposure to sales and business development.
- Opportunity to work closely with industry leaders and top restaurants.
- Mentorship and guidance from experienced sales professionals.
- Growth path into a full-time sales/management role upon successful completion of the program.
Sales and Marketing Management Trainee
Posted today
Job Viewed
Job Description
About EazyDiner
EazyDiner is India's leading table reservation and restaurant discovery platform, offering users curated dining experiences, exclusive deals, and loyalty benefits. We partner with the finest restaurants and hotels across the country to deliver unmatched value to our guests while ensuring strong business growth for our partners.
Role Overview:
As a
Sales Management Trainee
, you will be an integral part of EazyDiner's growth journey. The role involves a combination of field sales, client management, and strategic initiatives to strengthen EazyDiner's presence across the food & beverage industry. You will gain first-hand exposure to sales, business development, and relationship management while working closely with the Sales Manager and cross-functional teams.
Duties and Responsibilities:
- Generate new leads and onboard new restaurants to the EazyDiner platform.
- Visit restaurants, pitch EazyDiner's offerings, and negotiate commercial deals.
- Build, enroll, and maintain long-term, productive client relationships.
- Stay updated on trends in the food & beverage, restaurant, and hospitality industry.
- Work with restaurants to design value-driven offerings for guests while safeguarding partner interests.
- Monitor competition and develop smart strategies/campaigns to maintain EazyDiner's leadership position.
- Submit timely sales reports and performance updates to the Sales Manager.
- Consistently achieve monthly targets including:
- Restaurant Onboarding
- EazyDiner Prime Onboarding
- PayEazy Onboarding
- Revenue Growth
- Customer Acquisition
- Corporate Partnerships & Coverage
- Keep partner restaurant information updated with accurate menus, offerings, and details.
- Collaborate with the Concierge team to convert guest queries into successful reservations.
- Handle any additional responsibilities as assigned by the reporting manager.
Qualifications & Skills:
- MBA/Bachelor's degree in Business, Hospitality, or a related field (recent graduates preferred).
- Strong communication and negotiation skills.
- Willingness to travel extensively within the assigned location.
- Passion for the food & beverage industry and hospitality sector.
- Proactive, self-motivated, and target-oriented mindset.
- Ability to work in a fast-paced, dynamic environment.
What We Offer:
- A structured 12-month training program with hands-on exposure to sales and business development.
- Opportunity to work closely with industry leaders and top restaurants.
- Mentorship and guidance from experienced sales professionals.
- Growth path into a full-time sales/management role upon successful completion of the program.