144 Support Staff jobs in Kota

About Us: Shobha Shringar Jewellers is a luxury jewelry brand known for its exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication.

Working model: Onsite

Location: Walkeshwar, Mumbai

Days: Monday - Saturday

Timings: 10:30am - 7:30pm 

Budget: 30K (depending on experience) 

Experience: 2-4  years

Role Overview: We’re seeking a proactive and detail-oriented Customer Relationship Executive to manage client relationships and ensure an exceptional experience for our luxury clientele. The ideal candidate thrives in a client-focused environment, is organized, and contributes to both daily execution and long-term improvements in customer engagement.

Key Responsibilities:

Customer Engagement & Support:

• Manage client interactions via calls, WhatsApp, email, and in-person communication.
• Provide timely, professional, and solution-oriented responses.
• Maintain customer records, order details, and communication logs accurately.

CRM & Process Management:

• Plan and execute CRM campaigns to drive client retention.
• Track and analyze customer interactions to provide actionable insights.
• Identify recurring issues and support process improvement initiatives.

Collaboration & Insights:

• Work closely with sales, marketing, and production teams to resolve client queries.
• Build and maintain strong relationships with high-value clients.
• Report on customer trends, feedback, and loyalty metrics to leadership.

What We’re Looking For:

• Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
• Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
• Attributes: Customer-focused, organized, proactive, and solution-driven.

Why Join Shobha Shringar Jewelers?

• Work with a prestigious luxury jewelry brand and high-value clientele.
• Contribute to enhancing customer journeys and loyalty programs.
• Grow in a professional, collaborative, and growth-oriented environment.

About the Role

We are looking for enthusiastic and customer-focused individuals to join our Customer Care team. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience. This role requires good communication skills, patience, and a willingness to learn.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner.
• Assist customers with queries, complaints, and product/service information.
• Provide accurate and timely responses to customer concerns.
• Maintain records of customer interactions and update databases.
• Escalate complex issues to the concerned department when necessary.
• Ensure customer satisfaction by delivering excellent service.

Requirements

• Good verbal and written communication skills.
• Positive attitude, patience, and problem-solving ability.
• Willingness to work in shifts if required.

About Company

Are you looking to take the next step in your career? Join our dynamic and fast-growing team at Paperchase Accountancy (GDC) as a Client Support Associate (CSE). This is an excellent opportunity to work in a collaborative, client-focused environment and enhance your professional skill set.

About the Role

As a Client Support Executive (CSE), you will play a crucial role in delivering outstanding client service while working in a supportive team.

Responsibilities

• Proficiency in Advanced Excel, CRM platforms, and troubleshooting
• Excellent verbal and written communication skills in English
• Willingness to work in rotational shifts
• Must have a personal laptop and a stable Wi-Fi connection

Qualifications

• Education: Graduate
• Experience: 1yrs - 2 yrs (Relevant Experience Preferred)
• Join Date: Immediate joiners will be given preference

Required Skills

• Proficiency in Advanced Excel
• Experience with CRM platforms
• Troubleshooting skills
• Excellent verbal and written communication skills in English
• Willingness to work in rotational shifts
• Must have a personal laptop and a stable Wi-Fi connection

Preferred Skills

• Relevant experience in client support

Pay range and compensation package

Details regarding pay range or salary will be discussed during the interview process.

Equal Opportunity Statement

If you’re passionate about delivering outstanding client service and are eager to grow within a supportive team, we’d love to hear from you!

Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!

What You’ll Do

• Respond to customer inquiries via email, chat, and phone.
• Provide fast and effective solutions to resolve customer issues.
• Maintain detailed records of customer interactions in our CRM system.
• Collaborate with internal teams to ensure a seamless customer experience.
• Identify opportunities to improve processes and enhance customer satisfaction.

What We’re Looking For

• Proven experience in customer service or a similar role.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Empathy and problem-solving skills to handle customer concerns effectively.
• Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.

What We Offer

• Competitive salary and performance bonuses.
• Opportunities for career growth and skill development.
• A supportive and collaborative team environment.
• Flexible working hours (remote options available).

Silvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we’ve built a loyal customer base that values both quality and experience.

We are looking for a Customer Support Executive  to be the voice of Silvish for our customers.

• Make confirmation calls  for address verification on COD/prepaid orders.
• Manage end-to-end customer support , including responding to queries across phone, WhatsApp, email, and social media.
• Handle returns and exchanges  with empathy and efficiency.
• Collect customer insights and feedback  to help improve our products, packaging, and overall brand experience.
• Maintain accurate records of interactions and follow up with customers until resolution.
• Collaborate with the operations and marketing teams to ensure smooth order fulfillment and a delightful customer journey.
• Be proactive in spotting patterns in customer queries and suggesting improvements.

• 1–2 years of customer support experience  (D2C/e-commerce preferred).
• Excellent communication skills in English and Hindi  (written and verbal).
• Strong problem-solving skills and ability to handle tough situations calmly.
• Highly active, energetic, and empathetic  — with a customer-first attitude.
• Comfortable with phone support, WhatsApp Business, email, and CRM tools.
• Willing to work on-site, 6 days a week  at our Pitampura office.

• Be part of a high-growth D2C brand  disrupting the jewelry space.
• A culture that values ownership, creativity, and learning .
• Exposure to both customer success and brand strategy.
• Opportunity to grow with the company as we scale nationwide and globally.

Altisource logo

Post-Close Analyst

Employees can work remotely

Full-time

Salary - 3.5lpa + 6k NSA+ incentives( 10- 15k)

Willing to work in night shifts

Job Description

Review and update construction documents in the system to ensure completeness and accuracy.

Maintain and update construction budget details while placing inspection orders with field inspectors.

Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.

Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.

Coordinate with stakeholders through email and phone communication to ensure order fulfillment.

Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.

Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.

Qualifications

Graduate

Excellent attention to detail in reviewing documentation and identifying gaps.

Excellent communication skills to interact with clients, contractors, and inspectors.

Ability to multitask and meet deadlines in a fast-paced environment.

Must have experience in US mortgage documents review process.

Additional Information

PERKS OF WORKING AT ALTISOURCE

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

Are you interested in making an immediate impact on work that matters?

Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?

Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

Prosperity

Competitive base salaries - we believe the top talent deserves the top dollar!

401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

Comprehensive Medical, Dental, and Vision insurance plans

Tax-free Flexible Spending Account

Life insurance, short-term, and long-term disability

.And Happiness!

Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year

Free snacks, drinks and coffee

Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)

Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Job Description:
• Strong communications skills
• Excellent spoken and written English communication skills.
• Effective, polished interaction with customer to gather information quickly.
• explain customer responsibilities in resolving issue.
• communicate next steps and status; and inspire confidence.
• Demonstrable troubleshooting skills.
• Cross-team collaboration.
• Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
• Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
• Online Account/Login troubleshooting skills. Exploratory learning skills.
• The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.

Regards

Poornima P

LTIMindtree

Job Description:-

Healeo Nutrition is a revolutionary wellness brand specializing in Nutritional Supplements and Holistic Wellness Programs. Our supplements have been consistently featured on the best-selling rank on Amazon since the launch of the products in October 2021. Our vision is to become a homegrown Indian brand that becomes a trusted name in the healthcare sector around the world. Healeo Nutrition is backed by Global Group of Companies, a multinational conglomerate based in Oman, specializing in various industries like Healthcare, Petroleum, Hospitality, Interior Design, and Food testing Laboratories.

Stipend: INR 10,000 per month

*Working days: Monday- Saturday

*Working shift: 9 am- 6 pm

Responsibilities

• Respond promptly and professionally to customer inquiries via email, phone, and chat.
• Collaborate with cross-functional teams to streamline workflows and enhance efficiency.
• Assist in the implementation and improvement of operational processes.
• Assist in special projects and initiatives as assigned.

Requirements:

• Fluent in English and Malayalam.
• Should be well-versed in Microsoft Excel.
• Prior experience in customer inquiry handling is preferable.
• Detail-oriented with a focus on accuracy and quality

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the role. Please include the subject line "Application for Operations Intern – (Your Name)".Send an email to: or Apply via

Join Healeo Nutrition and contribute to our mission of promoting health and wellness through engaging and informative content. Apply now and be part of our journey to inspire healthy living worldwide!