49 Tata Group jobs in Mumbai

Job Description

The Position

As the Business Operations Director in Global Commercial Services at Organon, you will lead the operational backbone of The Hive: Organon’s centralized commercial and marketing services strategic model. This role ensures that services are delivered with excellence, efficiency, and scalability across global franchises and markets, while maintaining cost discipline and enabling continuous evolution.

You will partner with the Hive hub team, based in Mumbai, and other internal cross-functional stakeholders globally to drive operational excellence.

Reporting Organization: Global Commercial Services is part of the Customer Engagement & Digital Excellence Team (cEDGE) that reports to the Digital and Commercial Strategy (DCS) organisation.

Responsibilities   

• Service Delivery Alignment : Ensure that service delivery consistently meets business expectations and stakeholder requirements across global franchises and markets, maintaining high standards of quality, responsiveness, and reliability.

• Process Optimization : Identify and address inefficiencies across the end-to-end service delivery process that lead to rework, delays, or misalignment. Implement corrective actions and process improvements to reduce turnaround times, enhance consistency, and eliminate friction points.

• External Vendor Management: Oversee vendor performance and governance, ensuring alignment with service expectations and contractual obligations.

• Cost Management : Oversee budget adherence and cost control, ensuring alignment with demand planning and financial forecasts. Proactively identify cost drivers such as rework, duplication, or inefficiencies, and implement measures to mitigate unnecessary spend while maintaining service quality.

• Technology & Platform Enablement : Partner with Customer Engagement & Digital Excellence Team (cEDGE) and vendor to ensure platforms and tools are fit-for-purpose, scalable, and aligned with operational needs. Drive adoption and integration of innovative technology solutions, including AI, that support service delivery, automation, and performance tracking.

• Performance Metrics & Operational Efficiency : Monitor, enable, and evolve performance against KPIs and SLAs in partnership with the Global Data & Analytics team. Ensure metrics are actionable, transparent, and used to drive accountability and continuous improvement across all service lines.

• Continuous Improvement : Lead initiatives focused on enhancing service quality, scalability, and efficiency across people, processes, and technology. Foster a culture of operational excellence and innovation, embedding feedback loops and agile ways of working.

• Issue Escalation & Resolution : Manage and track issue escalation processes, ensuring timely resolution, root cause analysis, and communication with relevant stakeholders. Establish preventive measures to reduce recurrence and improve service resilience.

• Governance & Stakeholder Alignment : Contribute to the governance of The Hive operating model, ensuring alignment with strategic priorities, compliance with standards, and effective coordination across global and local teams.

• Market Onboarding & Transition Support : In partnership with the service standup team support the transition and onboarding of new markets into The Hive’s existing services and operating model. Ensure readiness, alignment, and smooth integration through structured planning, stakeholder engagement, and operational support.

• Service Expansion Execution : In partnership with the new services development lead, support the expansion of The Hive’s service portfolio by standing up and optimizing the operational infrastructure (eg metrics, KPIs, monitoring). Ensure replicability, scalability, and alignment with business objectives and market needs.

• Customer Centric Operations: Partner to systematically integrate customer feedback, needs, and pain points into operational processes, ensuring that operational decisions and improvements are informed by customer impact and aligned with expectations for usability, responsiveness, and value delivery.

Required Education, Experience and Skills

• Bachelors or Masters Degree

• 10+ years of experience in global operations and centralized marketing services, with focus on content creation and campaign execution

• Strong understanding of operational governance, KPI/SLA frameworks, and continuous improvement methodologies.

• Exceptional leadership skills, resilience, transformational change with focus on value demonstration

• Advanced analytical skills with a proven ability to interpret complex data, derive actionable insights, and solve operational challenges with precision and strategic foresight

• Proficient in influencing and convening stakeholder groups, distilling actionable next steps, and fostering a culture of continuous improvement

• Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.

• Proven experience in managing vendors with large number of contractors, with experience in budget management

• Strong project management skills and the ability to thrive in a high-pressure environment

• Strong business acumen with a deep understanding of technology and data-driven operations.

• Consulting experience preferred.

• Fluent in English; proficiency in additional languages is a plus.

• Location: Mumbai (preferred), India

This is a unique opportunity to shape the future of commercial operations at Organon, driving impact at scale through operational excellence, innovation, and global collaboration

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Job Description:

As a Business Operations Associate, In this role, you will play a key part in supporting field operations, ensuring smooth execution of student demos, managing logistics, auditing petty cash, and coordinating between field teams and central teams. You’ll take full ownership of operational tasks, working closely with both the field and central operations teams to ensure that materials, travel, and data processes are managed efficiently, enabling the field business team to focus entirely on outreach and performance.This is a dynamic, on-ground role requiring strong follow-up, coordination, and a solution-oriented mindset.

You're ideal for this role if you can:

• Support the on-field team in day-to-day operations.
• Coordinate between field and central teams to ensure seamless execution of outreach activities.
• Ensure SOPs and operational processes are consistently followed.
• Communicate clearly and professionally with all stakeholders.

What are we looking for?

• High ownership mindset with the ability to multitask efficiently.
• Willingness to travel and adapt to flexible work hours, including evenings and weekends, as per field requirements.
• Comfort with Google Sheets, and basic reporting tools.
• Strong coordination skills and proactive communication.

Key Responsibilities

Student Demo & Outreach Support

• Accompany the field team to 12th-grade schools/colleges to assist in student demos and outreach activities.
• Coordinate demo logistics, including carrying materials to schools/Colleges, managing student movement, and distributing and collecting forms and brochures.
• Maintain accurate counts of collected forms, digitize as per protocol, and dispatch physical forms to the central office.

Inventory & Equipment Management

• Ensure all demo equipment (e.g., projectors, collar mics) is in working condition and maintain a log of assigned users.
• Maintain inventory of brochures, application forms, and marketing materials.
• Monitor usage and proactively raise requests for restocking.
• Coordinate with the central team for receiving and distributing materials sent via bus or courier.

Procurement & Vendor Management

• Identify and finalize local vendors; assist in collecting quotations and product samples.
• Support procurement of marketing materials and maintain proper purchase records.
• Raise payment requests with documentation and coordinate with vendors for bill submission.
• Track vendor payments and maintain an updated status log.

Logistics, Finance & Compliance

• Assist in booking travel (bus/train) and accommodation for field staff.
• Track petty cash issued to team members, verify bill submissions, and flag discrepancies.
• Ensure timely uploads of bills and maintain clear records.
• Share weekly cash utilization reports with finance and operations stakeholders.
• Follow up on reimbursements and pending finance tasks.

Internal Coordination & Event Support

• Assist in organizing education fairs, career sessions, and outreach events by managing materials, branding, and logistics.
• Coordinate between field teams and internal departments like Finance, Design, and Procurement.
• Monitor task checklists, follow up on non-sales tasks.

Languages Known:

• Native speaker of Telugu/Tamil/Kannada/Malayalam/Marathi/Hindi/Bengali/Odia
• Working Proficiency in English.

Work Location & Working Days:

• Majorly involves field visits to 12th/Intermediate schools/colleges.
• Relevant expenses incurred during field visits (such as fuel, food, and accommodation) will be reimbursed by the company as per policy.
• 6-Day Week
• Rotational Week off (Sunday won’t be a week off)
• Involves extensive traveling (candidates must have their own 2 Wheeler).
• Should have an own laptop

Compensation: Opportunity to earn up to 3 LPA

Job Title: Sr. Manager - Operations

Experience: 15+ Years

CTC: 20 LPA to 30 LPA

Qualification: B.E. / B. Tech in Mechanical or Automation or Production Engineering

Location: Mumbai (Andheri East & Kandivali)

Working Days: 6 Days

Industry - Jewelry

Role Overview:

We are looking for a strategic and hands-on Operations Sr. Manager to lead multi-site operations, drive operational excellence, and deliver sustainable profitability. The ideal candidate will have a proven track record in greenfield/brownfield project execution, manufacturing strategy, planning, quality and automation and especially within the jewellery, automotive, heavy engineering, or similar precision-driven industries.

Key Responsibilities:

1. Strategic Leadership & Business Operations

• Lead and manage end-to-end operations across multi-location units.

• Align manufacturing operations with business objectives to improve cost-efficiency, productivity, and profitability.

• Develop and implement comprehensive manufacturing and business strategies.

• Successfully execute Greenfield/Brownfield projects from concept to commissioning.

2. Operational Excellence & Systems

• Develop and implement World Class Manufacturing (WCM) frameworks using:

o Lean Manufacturing, Kaizen, Multi-skilling, etc.

• Drive continuous improvement across workflows to enhance performance and eliminate waste.

3. Automation & Digital Transformation

• Lead automation initiatives including robotics, AI-driven systems, and digital process optimization.

• Contribute to strategic technology projects focused on enhancing capacity and process reliability.

4. Quality, EHS & Compliance

• Ensure strict adherence to quality standards, statutory compliance, and EHS protocols across all sites.

5. People Development

• Build and nurture high-performance teams across workforce segments.

• Foster a culture of safety, discipline, innovation, and accountability.

Education:

• B.E. / B. Tech in Mechanical or Automation or Production Engineering

• Alumni of reputed institute

Experience:

• Minimum 15 years in plant operations, manufacturing, or works management

• At least 7–10 years in senior leadership roles

• Exposure to automobile, auto-ancillary, jewellery, heavy engineering, process industry, or similar sectors

Core Skills & Competencies:

• Strategic & Business Acumen

• Operations & Cost Management

• Technical & Manufacturing Industry Knowledge

• Continuous Improvement & Technology Adoption

• Compliance & Risk Management

• Leadership & People Management

• Recent graduate with a Bachelor's degree in Business Administration, Commerce, Economics, or a related field.
• Strong academic record with a minimum GPA of 3.0.
• Excellent analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Ability to work effectively in a team environment.
• Proactive attitude and a strong desire to learn and contribute.
• Interest in business operations, logistics, or supply chain management.
• Availability for the full duration of the internship program.

• Assisting in the analysis of operational data to identify areas for improvement and efficiency gains.
• Supporting the development and implementation of new business processes and strategies.
• Coordinating projects and ensuring timely completion of tasks across different teams.
• Participating in market research and competitive analysis to inform business decisions.
• Developing reports and presentations for management on key performance indicators and project updates.
• Gaining exposure to financial planning, budgeting, and resource allocation.
• Facilitating cross-departmental communication and collaboration.
• Assisting in the training and onboarding of new team members.
• Observing and learning best practices in client relationship management.
• Contributing to continuous improvement initiatives within the organization.

• Recent graduate with a Bachelor's or Master's degree in Business Administration, Management, Commerce, or a related field.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Eagerness to learn and take on new challenges.
• Ability to work effectively in a team environment and manage multiple priorities.
• Proactive attitude and a strong work ethic.
• Basic understanding of business operations and management principles.
• A genuine interest in developing a career in business management.

• Assist in the execution of daily business operations, ensuring smooth workflow and adherence to company policies.
• Support project management activities, including tracking progress, managing documentation, and coordinating with team members.
• Conduct research and data analysis to identify operational bottlenecks and areas for improvement.
• Prepare reports, presentations, and other documentation for management review.
• Collaborate with different departments to gather information and facilitate cross-functional initiatives.
• Participate in team meetings, brainstorming sessions, and training programs.
• Assist in the development and implementation of new operational procedures and tools.
• Learn and apply best practices in business process management, quality assurance, and operational excellence.
• Contribute to problem-solving initiatives and propose practical solutions.
• Support administrative tasks related to operations, such as data entry and record keeping.
• Engage in learning opportunities to develop skills in areas such as data analysis, project coordination, and strategic planning.
• Help in organizing and maintaining operational documentation and databases.
• Observe and learn from senior team members to gain practical insights into business operations.

• Recent graduate with a Bachelor's degree in Business Administration, Commerce, Economics, Engineering, or a related field.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Good communication and interpersonal skills, with the ability to work effectively in a team.
• Proactive attitude and eagerness to learn.
• Ability to adapt to a hybrid work environment.
• Familiarity with business processes and operational concepts is a plus.
• Strong attention to detail.
• Willingness to take on diverse tasks and responsibilities.

• Assist in analyzing business processes and identifying areas for improvement.
• Support the implementation of new operational strategies and tools.
• Conduct market research and competitive analysis.
• Help manage project timelines and deliverables in a virtual setting.
• Prepare reports and presentations on operational performance and findings.
• Collaborate with cross-functional teams to gather data and insights.
• Learn and apply project management methodologies.
• Support data entry and database management tasks.
• Participate in virtual team meetings and contribute to strategic discussions.
• Develop problem-solving skills through real-world business challenges.
• Gain exposure to key business areas such as finance, HR, and strategy.
• Adhere to company policies and contribute to a positive remote work culture.

• Bachelor's degree in Business Administration, Management, Economics, or a related field.
• Strong analytical and quantitative skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks effectively in a remote environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proactive attitude and eagerness to learn.
• Team-oriented with strong collaboration skills.
• Recent graduate with limited to no prior professional experience in a full-time role.
• A genuine interest in business operations and management.
• Reliable internet connection and a suitable home office setup.

• Developing, implementing, and refining operational strategies to improve overall business performance.
• Managing cross-functional projects from conception to completion, ensuring timely delivery and within budget.
• Establishing and monitoring key performance indicators (KPIs) to track operational efficiency and identify areas for improvement.
• Implementing and maintaining best practices in operational management, including process documentation and standardization.
• Fostering a collaborative and productive remote work environment through effective communication and team building.
• Overseeing budgeting and resource allocation for operational initiatives.
• Identifying operational risks and developing mitigation strategies.
• Liaising with external vendors and stakeholders to ensure seamless service delivery.
• Leveraging technology and tools to automate processes and enhance operational workflows.
• Providing regular reports to senior management on operational status, challenges, and opportunities.
• Ensuring compliance with all relevant regulations and company policies.

• Master's degree in Business Administration, Operations Management, or a related field.
• 7+ years of experience in operations management, with at least 3 years in a senior leadership role.
• Demonstrated success in managing remote teams and distributed operations.
• Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent project management skills and experience with project management software.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficiency in various business software and collaboration tools.
• Proven ability to manage budgets and financial resources effectively.
• Adaptability and a proactive approach to tackling challenges in a fast-paced environment.