Lead

Lucknow, Uttar Pradesh TIGI HR

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Job Description: Lead – L1 Support

We are seeking an experienced professional to lead and manage our L1 support team, ensuring exceptional service delivery and operational excellence.

Key Responsibilities

  • Provide team leadership by assigning tasks, setting performance goals, and mentoring team members to boost productivity.
  • Conduct regular training to strengthen product knowledge and troubleshooting capabilities.
  • Serve as the primary escalation point for critical client issues and ensure timely resolution.
  • Design, implement, and refine support processes for improved efficiency and service quality.
  • Create and maintain comprehensive documentation, FAQs, and knowledge base content.
  • Oversee incident management, driving rapid response and resolution of high-priority issues.
  • Communicate effectively with stakeholders during outages or major incidents.
  • Remain flexible to work in 24/7 shifts and provide on-call support as needed.

Required Skills

  • Hands-on experience with Jira, Confluence, and Slack.
  • Exposure to New Relic and Databricks is an added advantage.
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Lead Agronomist

226001 Lucknow, Uttar Pradesh ₹80000 Monthly WhatJobs

Posted 1 day ago

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full-time
Our client is seeking an experienced and innovative Lead Agronomist to join their remote-first agricultural solutions team. This critical role will focus on developing and implementing advanced agronomic strategies to enhance crop yield, improve soil health, and promote sustainable farming practices across diverse agricultural landscapes. The ideal candidate will possess a deep understanding of plant science, soil management, crop protection, and modern agricultural technologies. You will be responsible for advising farmers, agricultural businesses, and research teams on best practices, leveraging data analytics, and driving the adoption of innovative farming techniques. This position requires excellent communication skills for virtual consultations and the ability to work autonomously while collaborating with a geographically dispersed team. Your expertise will be instrumental in contributing to food security and agricultural sustainability.
Key Responsibilities:
  • Develop and oversee the implementation of comprehensive agronomic plans.
  • Conduct soil analysis and provide recommendations for fertilization and soil amendment.
  • Advise on crop selection, planting strategies, and pest/disease management.
  • Monitor crop health and growth, identifying potential issues and solutions.
  • Research and evaluate new agricultural technologies and sustainable farming methods.
  • Provide expert guidance to farmers and agricultural stakeholders through virtual consultations.
  • Analyze agricultural data to optimize crop yields and resource utilization.
  • Contribute to the development of educational materials and training programs.
  • Stay abreast of the latest advancements in agronomy and agricultural science.
  • Collaborate effectively with cross-functional teams in a remote environment.
Qualifications:
  • Master's or Ph.D. in Agronomy, Soil Science, Plant Science, or a closely related agricultural field.
  • Minimum of 6-8 years of progressive experience in agronomy or crop science.
  • Proven expertise in crop physiology, soil fertility, and integrated pest management.
  • Strong understanding of sustainable and precision agriculture techniques.
  • Experience with agricultural data analysis and farm management software.
  • Excellent remote communication, presentation, and consulting skills.
  • Ability to work independently and manage multiple projects from a remote location.
  • Demonstrated ability to translate complex scientific information into practical advice.
  • Passion for sustainable agriculture and improving farming outcomes.
This fully remote position offers the flexibility to work from anywhere while making a significant impact on agricultural practices.
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Operations Lead

226001 Lucknow, Uttar Pradesh ₹850000 Annually WhatJobs

Posted 11 days ago

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full-time
Our client is seeking a dynamic and experienced Operations Lead to manage and optimize business operations in **Lucknow, Uttar Pradesh, IN**. This critical role involves overseeing daily activities, driving efficiency, and ensuring the successful execution of strategic initiatives. The ideal candidate will possess strong leadership skills, a deep understanding of operational processes, and a proven ability to manage teams and resources effectively. You will be responsible for setting operational goals, developing and implementing process improvements, and ensuring compliance with company policies and industry best practices. This is a hands-on leadership position requiring active engagement with staff and a thorough understanding of the operational landscape. Key responsibilities include supervising departmental activities, managing performance metrics, identifying and resolving operational challenges, and fostering a culture of continuous improvement. You will collaborate with other department heads to ensure seamless integration and operational synergy. The successful candidate will demonstrate excellent organizational skills, problem-solving capabilities, and a commitment to achieving business objectives. A Bachelor's degree in Business Administration, Management, Operations Management, or a related field is required, along with significant experience in a similar operational leadership role. Strong analytical skills and proficiency in operational software and tools are essential. The ability to motivate teams, drive performance, and adapt to evolving business needs is paramount. This role requires a dedicated individual committed to on-site leadership and operational excellence.

Responsibilities:
  • Oversee and manage daily business operations to ensure efficiency and productivity.
  • Develop and implement operational strategies aligned with company goals.
  • Lead, mentor, and manage a team of operational staff, fostering a positive work environment.
  • Monitor key performance indicators (KPIs) and implement improvements to achieve targets.
  • Identify operational bottlenecks and implement effective solutions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Manage resources, including budget allocation and personnel deployment.
  • Drive continuous improvement initiatives across all operational functions.
  • Collaborate with cross-functional teams to optimize workflows and processes.
  • Prepare operational reports and present findings to senior management.

Qualifications:
  • Bachelor's degree in Business Administration, Management, Operations Management, or a related field.
  • Proven experience in an operations management or leadership role.
  • Demonstrated ability to lead and motivate teams.
  • Strong understanding of operational processes and best practices.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Proficiency in project management and process improvement methodologies.
  • Effective communication and interpersonal skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Experience with relevant operational software and tools.
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Lead Geologist

226001 Lucknow, Uttar Pradesh ₹90000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is looking for an accomplished Lead Geologist to spearhead our remote exploration and resource assessment initiatives. This role is designed for a seasoned professional who can leverage advanced geological software and remote sensing technologies to identify and evaluate potential mineral deposits. You will be responsible for leading a team of geologists, managing geological data, and developing comprehensive exploration strategies. The position requires a strong background in economic geology, structural geology, and geostatistics, with a proven track record in mineral exploration. As a remote-first position, you will work from your home office, conducting virtual site assessments, analyzing geophysical data, and preparing detailed geological reports. Your expertise will be crucial in guiding our exploration efforts and ensuring the efficient discovery and development of valuable resources. Key responsibilities include interpreting seismic and borehole data, overseeing the creation of 3D geological models, and collaborating with geotechnical engineers and environmental scientists to assess project feasibility and risks. You will also be involved in developing and implementing data management protocols to ensure the integrity and accessibility of geological information. The successful candidate will demonstrate exceptional leadership skills, a meticulous approach to data analysis, and the ability to communicate complex geological concepts effectively to both technical and non-technical stakeholders. Proficiency in industry-standard geological modeling software and a passion for innovation in mineral exploration are essential. Join us in pushing the boundaries of geological discovery from the comfort of your home.Location: Lucknow, Uttar Pradesh, IN
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Lead Choreographer

226001 Lucknow, Uttar Pradesh ₹1200000 annum (cont WhatJobs

Posted 16 days ago

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contractor
Our client, a renowned production house, is seeking a highly creative and experienced Lead Choreographer for an exciting new project. This is a fully remote contract position, offering the flexibility to work from your own studio or space. You will be responsible for conceptualizing, designing, and directing the choreography for various performance sequences, ensuring a cohesive artistic vision and exceptional execution. Key responsibilities include developing original choreographic concepts aligned with the project's theme and narrative; creating routines and movement sequences for dancers and performers; providing clear instructions and guidance to performers during rehearsals; collaborating closely with the director, music composer, and costume designers to achieve a unified artistic vision; adapting choreography to suit different performers' skill levels and stage requirements; ensuring the highest standards of artistic quality and technical proficiency; overseeing and mentoring assistant choreographers and dance captains; staying updated on current trends and innovations in dance and performance art. The ideal candidate will have a significant portfolio showcasing diverse choreographic work, preferably in film, theater, or large-scale productions. Proven experience in leading dance ensembles and effectively communicating artistic vision is essential. Strong knowledge of various dance styles and movement vocabularies is required. Excellent communication, leadership, and interpersonal skills are necessary for working effectively with a remote team. You should be adept at providing constructive feedback and motivating performers. This contract role offers a fantastic opportunity to apply your creative talents to a high-profile project from anywhere in the world.
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Lead Accountant

226001 Lucknow, Uttar Pradesh ₹90000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is searching for an experienced and motivated Lead Accountant to join their finance department in a fully remote capacity. This pivotal role will oversee the company's accounting operations, ensuring accuracy, compliance, and efficiency. You will be responsible for managing financial reporting, accounts payable and receivable, payroll, and tax preparations. The ideal candidate is a self-starter with exceptional organizational skills, a deep understanding of accounting principles, and the ability to lead and mentor a team. This is a fantastic opportunity to make a significant impact on our client's financial health from your remote workspace.

Responsibilities:
  • Manage all accounting operations, including accounts payable, accounts receivable, general ledger, payroll, and compliance.
  • Prepare monthly, quarterly, and annual financial statements and reports.
  • Ensure timely and accurate recording of all financial transactions.
  • Oversee the month-end and year-end closing processes.
  • Develop and implement internal controls to safeguard company assets.
  • Coordinate with external auditors and assist with audit preparations.
  • Manage payroll processing and ensure compliance with labor laws.
  • Prepare and file all necessary tax returns and ensure tax compliance.
  • Provide financial analysis and insights to support business decision-making.
  • Supervise and mentor junior accounting staff, fostering a collaborative and high-performing team environment.
  • Continuously identify opportunities for process improvements and implement best practices in accounting.
  • Maintain strong relationships with vendors, clients, and financial institutions.
Qualifications:
  • Bachelor's degree in Accounting, Finance, or a related field. A professional certification like CA, CPA, or CMA is highly preferred.
  • Minimum of 5-7 years of progressive experience in accounting, with at least 2 years in a supervisory or lead role.
  • In-depth knowledge of generally accepted accounting principles (GAAP) and Indian accounting standards.
  • Proficiency in accounting software (e.g., SAP, Oracle, Tally ERP) and advanced skills in Microsoft Excel.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent leadership, communication, and interpersonal abilities.
  • Demonstrated ability to manage multiple priorities and meet strict deadlines.
  • Experience with remote team management and collaboration tools is a plus.
  • A dedicated home office setup with reliable high-speed internet is required for this role, serving clients and operations connected to Lucknow, Uttar Pradesh, IN .
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