544 Technical Infrastructure Program Manager Data Center Capacity Planning jobs in Mumbai

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Based in Mumbai or Hyderabad, as a Capacity Planning Manager, you will drive programs to create and manage supply/capacity at our Data Centers in the APAC region. You will improve infrastructure utilization as well as availability. You will engage effectively with various stakeholders (Technical Program Managers, Engineers, Supply Chain teams, Business Development Managers, Product Managers) in planning programs and will collaborate with our partners to deliver these efficiently. You will help establish Amazon Web Services as the key cloud technology provider across the region and help our customers leverage our Data Center capacity for their success.
Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact?
Come, build the future with us.
Key job responsibilities
Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning drive programs to identify, execute and manage supply/capacity at our Data Centers in the APAC region. This role requires effective engagement with multiple AWS internal partners (Build TIPMs, Engineering teams, Supply Chain teams, Business Development Managers, etc) to co-deliver planning programs. The TIPM engages with partners to drive the right outcomes to balance customer requirements with site risks. Lastly, TIPMs are required to effectively convey accurate information across all aspects of program communication with audiences therefore requires excellent written and verbal skills.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with business intelligence and data visualization and reporting tools (e.g. Tableau)
- Basic to intermediate knowledge of SQL, Visual Basic or other programming languages
Preferred Qualifications
- Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
- 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling
- Experience with varying scenarios of infrastructure builds
- Experience in analyzing data to drive data-driven decisions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Based in Mumbai or Hyderabad, in this role as Capacity Planning Manager, you will drive strategic programs to create and manage capacity at our Data Centers in the APAC region. The role involves delivering programs effectively to improve infrastructure utilization and availability through extensive partnership with key stakeholders across Technical Program Management, Engineering, Supply Chain, Business Development, and Product teams. Through close collaboration with our partners, you will help establish Amazon Web Services as the leading cloud technology provider in the region, enabling our customers to effectively leverage our Data Center capacity for their business success.

Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact?

Come, build the future with us.


Key job responsibilities
Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning lead strategic initiatives to identify, execute, and manage capacity at our Data Centers in the APAC region. Success in this role requires effective collaboration with multiple AWS internal partners, including Build TIPMs, Engineering teams, Supply Chain teams, and Business Development Managers, to co-deliver planning programs. The TIPM works closely with these partners to drive optimal outcomes that balance customer requirements with site risks. Strong written and verbal communication skills are essential, as TIPMs must effectively convey complex program information to diverse audiences across the organization.

About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- BA/BS degree in a discipline that requires problem-solving, typically Engineering, Physics, Finance, Business, Statistics or equivalent professional experience
- 3+ years of Program Management experience. Experience in conducting in-depth quantitative and qualitative analysis and Intermediate to advanced knowledge of Excel
- Experience with business intelligence and data visualization and reporting tools (e.g. Tableau). Basic to intermediate knowledge of SQL, Visual Basic or other programming languages

PREFERRED QUALIFICATIONS

- Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
- 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling
- Experience with varying scenarios of infrastructure builds
- Experience in analyzing data to drive data-driven decisions

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Based in Mumbai or Hyderabad, in this role as Capacity Planning Manager, you will drive strategic programs to create and manage capacity at our Data Centers in the APAC region. The role involves delivering programs effectively to improve infrastructure utilization and availability through extensive partnership with key stakeholders across Technical Program Management, Engineering, Supply Chain, Business Development, and Product teams. Through close collaboration with our partners, you will help establish Amazon Web Services as the leading cloud technology provider in the region, enabling our customers to effectively leverage our Data Center capacity for their business success.

Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact?

Come, build the future with us.


Key job responsibilities
Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning lead strategic initiatives to identify, execute, and manage capacity at our Data Centers in the APAC region. Success in this role requires effective collaboration with multiple AWS internal partners, including Build TIPMs, Engineering teams, Supply Chain teams, and Business Development Managers, to co-deliver planning programs. The TIPM works closely with these partners to drive optimal outcomes that balance customer requirements with site risks. Strong written and verbal communication skills are essential, as TIPMs must effectively convey complex program information to diverse audiences across the organization.

About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- BA/BS degree in a discipline that requires problem-solving, typically Engineering, Physics, Finance, Business, Statistics or equivalent professional experience
- 3+ years of Program Management experience. Experience in conducting in-depth quantitative and qualitative analysis and Intermediate to advanced knowledge of Excel
- Experience with business intelligence and data visualization and reporting tools (e.g. Tableau). Basic to intermediate knowledge of SQL, Visual Basic or other programming languages

PREFERRED QUALIFICATIONS

- Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
- 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling
- Experience with varying scenarios of infrastructure builds
- Experience in analyzing data to drive data-driven decisions

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
- Installation and configurations on Data center Servers and Network systems
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
- Work within a ticket-based environment and work on systematic problem resolution
- Work on rotational shift-based schedule to maintain high system reliability
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
- This is a physically active role, we are always on the move onsite.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
BASIC QUALIFICATIONS (BQs)
- 4+ years of Server Hardware and network fiber hands-on experiences required
- Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers
- Comfortable acting as escalation, Strong written and verbal communication skills with the business
Preferred Qualifications
- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux- Networking certification - CCENT/CCNA, Network- Scripting skills - e.g., Python, Ruby, Perl, Bash
- Server+, A+, CompTIA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
- Installation and configurations on Data center Servers and Network systems
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
- Work within a ticket-based environment and work on systematic problem resolution
- Work on rotational shift-based schedule to maintain high system reliability
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
- This is a physically active role, we are always on the move onsite.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Server Hardware and network fiber hands-on experiences required
- Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers
- Understanding of Linux/Unix Administration
- Comfortable acting as escalation, Strong written and verbal communication skills with the business
Preferred Qualifications
- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux- Networking certification - CCENT/CCNA, Network- Scripting skills - e.g., Python, Ruby, Perl, Bash
- Server+, A+, CompTIA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Data Centre Operations Tech
Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operations Tech at Amazon Data Services India Private Limited ("ADSIPL") with a passion for technology to help us expand AWS Cloud offerings to the next level.
ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.
Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you!
At ADSIPL, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One!
Come and work for the world's most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.
The Opportunity: Data Centre Operations Tech
This role is a unique opportunity to work in some of the most cutting edge data centers in the world. ADSIPL's data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.
A Data Centre Operations Tech at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).
There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
-Escalation point and technical troubleshooter for all -Systems and Network hardware problems
-Deep diving into Linux server issues
-XEN service virtualization troubleshooting
Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
- Remediation of physical layer outages, both Systems & Network
· Remediation or recovery of physical power issues on racks
· Participate in Data Center power & cooling events
Operations: Meet 24x7 On-Call requirements and response during shift rotations.
· Install & configure racks of hosts in line with internal SLAs
· Triage & resolve trouble tickets for all devices in your region
· Data Center point of contact for all High Severity issues
· Physical replacement of server and network device parts
· Ensure correct rotation of parts & spares
· Help define metrics to increase our customer uptime
· Enforcing Security Best Practices at ADSIPL
· Interact with third party vendors & contractors
· Contribute ideas to improve operational efficiency
Project Management:
· Participate in and deliver on a number of high impact small to mid-scale projects
· Participate in internal team meetings at ADSIPL for metric analysis and project status updates
· Help build the world's largest Cloud infrastructure in India
Mentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues
Hiring: Contribute towards building a great team by getting involved in the ADSIPL's hiring process/candidate interviews
Key job responsibilities
A Data Centre Operations engineer may be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices
- You will maintain a high level of system reliability
- You will remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and train less technical staff on the best practices related to all service owner issues
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
- 24/7 on-call requirements and shift rotations
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Basic Qualifications
· Solid Understanding of Linux/Unix Administration
· Server Hardware Troubleshooting experience
· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
· Strong Communication Skills
· Passionate about IT infrastructure and hardware!
* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation
Preferred Qualifications
· Remote Access: Console routers, IPMI, BMC
· Network Equipment Installation and Configuration
· Cisco IOS, NX-OS, JunOS
· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
· Participated in Project Management
· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
· Scripting: Bash, Python, Perl, Ruby (or programming languages)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.


Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

•You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
• You will maintain a high level of system reliability and availability.
• You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
• You will share knowledge and help train less technical staff on the best practices related to all service owner issues
• You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews


A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
• Installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Work within a ticket-based environment and work on systematic problem resolution
• Work on rotational shift-based schedule to maintain high system reliability
• Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
• This is a physically active role, we are always on the move onsite.


About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS (BQs)

• 4+ years of Server Hardware and network fiber hands-on experiences required
• Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers
• Comfortable acting as escalation, Strong written and verbal communication skills with the business

PREFERRED QUALIFICATIONS

• Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
• Networking certification - CCENT/CCNA, Network+
• Scripting skills – e.g., Python, Ruby, Perl, Bash
• Server+, A+, CompTIA


Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Data Centre Operations Tech

Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operations Tech at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.

ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.
Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you!

At ADSIPL, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One!

Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.

The Opportunity: Data Centre Operations Tech

This role is a unique opportunity to work in some of the most cutting edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.

A Data Centre Operations Tech at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).

There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
-Escalation point and technical troubleshooter for all -Systems and Network hardware problems
-Deep diving into Linux server issues
-XEN service virtualization troubleshooting

Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical

- Remediation of physical layer outages, both Systems & Network
· Remediation or recovery of physical power issues on racks
· Participate in Data Center power & cooling events

Operations: Meet 24x7 On-Call requirements and response during shift rotations.
· Install & configure racks of hosts in line with internal SLAs
· Triage & resolve trouble tickets for all devices in your region
· Data Center point of contact for all High Severity issues
· Physical replacement of server and network device parts
· Ensure correct rotation of parts & spares
· Help define metrics to increase our customer uptime
· Enforcing Security Best Practices at ADSIPL
· Interact with third party vendors & contractors
· Contribute ideas to improve operational efficiency

Project Management:
· Participate in and deliver on a number of high impact small to mid-scale projects
· Participate in internal team meetings at ADSIPL for metric analysis and project status updates
· Help build the world’s largest Cloud infrastructure in India

Mentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring: Contribute towards building a great team by getting involved in the ADSIPL’s hiring process/candidate interviews



Key job responsibilities
A Data Centre Operations engineer may be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

•You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices
• You will maintain a high level of system reliability
• You will remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities
• You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
• You will share knowledge and train less technical staff on the best practices related to all service owner issues
• You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
• 24/7 on-call requirements and shift rotations



About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

Basic Qualifications

· Solid Understanding of Linux/Unix Administration
· Server Hardware Troubleshooting experience
· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
· Strong Communication Skills
· Passionate about IT infrastructure and hardware!

* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation

PREFERRED QUALIFICATIONS

· Remote Access: Console routers, IPMI, BMC
· Network Equipment Installation and Configuration
· Cisco IOS, NX-OS, JunOS
· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
· Participated in Project Management
· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
· Scripting: Bash, Python, Perl, Ruby (or programming languages)


Our inclusive culture empowers Amazonians to deliver the best results for our customers.