Technical Solution Management

Hyderabad, Andhra Pradesh Microsoft Corporation

Posted 5 days ago

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Job Description

Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data centre assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacentres supporting services for more than 1 billion customers in over 90 countries worldwide.
Cloud Manufacturing Operations and Fulfilment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the data centres. Well-defined and executed supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.
This role will serve as the backbone for data architecture to support analytics and business process functioning within the Cloud Manufacturing Operations and Fulfilment (CMOF) organization. We are seeking a passionate, high-energy, technically advanced professional to lead the development of scalable, secure, and future-ready data pipelines, models, and integration strategies. This position is critical to enabling analytics and AI capabilities across CMOF by aligning data infrastructure with Microsoft's evolving Security Future Initiative (SFI), cloud standards, and engineering best practices.
**Responsibilities**
The ideal candidate will blend strong technical expertise in data solutioning with a sharp business acumen, supporting data analysts, scientists, and business partners. Key responsibilities include:
+ Design and develop scalable data ingestion pipelines from multiple structured/unstructured sources like Azure Data Lake, SQL Server, Kusto, flat files etc.
+ Implement data orchestration using Spark, PySpark, and Python.
+ Implement ETL jobs to optimize data flow and reliability.
+ Model and optimize data architecture by designing logical and physical data models supporting near real-time analytics.
+ Perform data profiling and gap analysis to support migration from legacy BI platforms to next-gen platforms like Microsoft Fabric, Keystone based data sourcing etc.
+ Ensure models support future scalability, privacy, and data lifecycle governance.
+ Adhere to Microsoft's SFI guidelines, data residency policies, and data privacy regulations
+ Ensure Data Security, Privacy, and Compliance by implementing data masking, and encryption at required levels.
+ Collaborate with Engineering teams to ensure timely patches, system updates, incorporate audit trails and data lineage tracking mechanisms.
+ Define and implement robust data validation, anomaly detection, and reconciliation logic and monitor and track data pipeline performance
+ Enable Self-Service BI and Analytics by partnering with SMEs, business stakeholders to enable self-service capabilities using Power BI, Power Platform, and Azure Synapse.
+ Create reusable datasets, certified data models, and intuitive visualizations that align with business priorities.
+ Collaborate with Engineering and Business Stakeholders by translating business requirements into technical specs and into scalable data solutions.
**Qualifications**
**Required:**
+ Bachelor's degree in computer science, MIS, Data Engineering, or equivalent work experience.
+ 5-8 years of experience building cloud-based data systems and ETL frameworks.
+ Demonstrated experience with relational databases, cloud based data systems and large-scale data pipelines and orchestration tools (like Azure Data Factory, Azure Synapse, Azure Data Lake, SQL, Spark, PySpark, Python etc,).
+ Proficiency in Visualization tools like Microsoft Power Platform, including Power Apps, Power Automate, & Power BI , Fabric etc.
**Preferred:**
+ Strong foundation in data modeling, warehousing, and data lake architecture.
+ Familiarity with ERP systems such as SAP and Dynamics 365.
+ Experience in Microsoft Power Platform - Power BI, Power Apps, Power Automate, and Fabric.
+ Proficient in modern development practices - version control (e.g., Git), CI/CD, Agile (Scrum).
+ Hands-on experience in implementing data security, compliance controls, and governance frameworks.
+ Understanding of SFI guidelines, cloud security and data access controls.
+ Ability to manage system upgrades, apply timely security patches, and proactively address vulnerabilities **.**
+ Knowledge and implementation of an application of artificial intelligence (AI) that provides systems the ability to automatically learn and improve from experience without being explicitly programmed.
**Key Competencies**
+ Strong business acumen and ability to align data capabilities with strategic business outcomes.
+ Deep understanding of data privacy, regulatory compliance, and data lifecycle management.
+ Exceptional collaboration and communication skills-able to work across technical and non-technical teams globally.
+ Self-starter mindset with the ability to thrive in a fast-paced, evolving environment.
+ Strong analytical thinking, problem-solving skills, and a passion for continuous improvement.
+ Ability to drive change and promote a data-driven culture within the organization.
#GTA
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Technical Solution Management

Hyderabad, Andhra Pradesh Microsoft

Posted today

Job Viewed

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Job Description

Overview

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data centre assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacentres supporting services for more than 1 billion customers in over 90 countries worldwide.

Cloud Manufacturing Operations and Fulfilment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the data centres. Well-defined and executed supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

This role will serve as the backbone for data architecture to support analytics and business process functioning within the Cloud Manufacturing Operations and Fulfilment (CMOF) organization. We are seeking a passionate, high-energy, technically advanced professional to lead the development of scalable, secure, and future-ready data pipelines, models, and integration strategies. This position is critical to enabling analytics and AI capabilities across CMOF by aligning data infrastructure with Microsoft's evolving Security Future Initiative (SFI), cloud standards, and engineering best practices.

Qualifications

Required:

  • Bachelor’s degree in computer science, MIS, Data Engineering, or equivalent work experience.
  • 5–8 years of experience building cloud-based data systems and ETL frameworks.
  • Demonstrated experience with relational databases, cloud based data systems and large-scale data pipelines and orchestration tools (like Azure Data Factory, Azure Synapse, Azure Data Lake, SQL, Spark, PySpark, Python etc,).
  • Proficiency in Visualization tools like Microsoft Power Platform, including Power Apps, Power Automate, & Power BI , Fabric etc.
  • Preferred:

  • Strong foundation in data modeling, warehousing, and data lake architecture.
  • Familiarity with ERP systems such as SAP and Dynamics 365.
  • Experience in Microsoft Power Platform – Power BI, Power Apps, Power Automate, and Fabric.
  • Proficient in modern development practices – version control (e.g., Git), CI/CD, Agile (Scrum).
  • Hands-on experience in implementing data security, compliance controls, and governance frameworks.
  • Understanding of SFI guidelines, cloud security and data access controls.
  • Ability to manage system upgrades, apply timely security patches, and proactively address vulnerabilities.
  • Knowledge and implementation of an application of artificial intelligence (AI) that provides systems the ability to automatically learn and improve from experience without being explicitly programmed.
  • Key Competencies

  • Strong business acumen and ability to align data capabilities with strategic business outcomes.
  • Deep understanding of data privacy, regulatory compliance, and data lifecycle management.
  • Exceptional collaboration and communication skills—able to work across technical and non-technical teams globally.
  • Self-starter mindset with the ability to thrive in a fast-paced, evolving environment.
  • Strong analytical thinking, problem-solving skills, and a passion for continuous improvement.
  • Ability to drive change and promote a data-driven culture within the organization.
  • #GTA

    Responsibilities

    The ideal candidate will blend strong technical expertise in data solutioning with a sharp business acumen, supporting data analysts, scientists, and business partners. Key responsibilities include:

  • Design and develop scalable data ingestion pipelines from multiple structured/unstructured sources like Azure Data Lake, SQL Server, Kusto, flat files etc.
  • Implement data orchestration using Spark, PySpark, and Python.
  • Implement ETL jobs to optimize data flow and reliability.
  • Model and optimize data architecture by designing logical and physical data models supporting near real-time analytics.
  • Perform data profiling and gap analysis to support migration from legacy BI platforms to next-gen platforms like Microsoft Fabric, Keystone based data sourcing etc.
  • Ensure models support future scalability, privacy, and data lifecycle governance.
  • Adhere to Microsoft’s SFI guidelines, data residency policies, and data privacy regulations
  • Ensure Data Security, Privacy, and Compliance by implementing data masking, and encryption at required levels.
  • Collaborate with Engineering teams to ensure timely patches, system updates, incorporate audit trails and data lineage tracking mechanisms.
  • Define and implement robust data validation, anomaly detection, and reconciliation logic and monitor and track data pipeline performance
  • Enable Self-Service BI and Analytics by partnering with SMEs, business stakeholders to enable self-service capabilities using Power BI, Power Platform, and Azure Synapse.
  • Create reusable datasets, certified data models, and intuitive visualizations that align with business priorities.
  • Collaborate with Engineering and Business Stakeholders by translating business requirements into technical specs and into scalable data solutions.
  • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect
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    Director, Technical Program Management

    Hyderabad, Andhra Pradesh NVIDIA

    Posted today

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    Job Description

    Our work at NVIDIA is dedicated towards a computing model passionate about visual and AI computing. For two decades, NVIDIA has pioneered visual computing, the art and science of computer graphics, with our invention of the GPU. The GPU has also proven to be unbelievably effective at solving some of the most sophisticated problems in computer science. Today, NVIDIA’s GPU simulates human intelligence, running deep learning algorithms and acting as the brain of computers, robots and self-driving cars that can perceive and understand the world. Artificial intelligence is no longer science fiction. And in the next few years, it will transform every industry.

    In your role as the Director of TPM (Technical Program Manager) and Geo Manager within our global IT PMO team, you will be responsible for overseeing a range of programs and projects related to Infrastructure, Automation, AI, Enterprise applications, Data, and Cloud in the corporate IT domain. Your responsibilities will include clarifying and scrutinizing objectives, crafting roadmaps, evaluating complexity and risks, addressing obstacles, and collaborating with a team of highly skilled technical professionals to deliver high-quality solutions efficiently and swiftly.

    Collaborating with senior IT leaders, you will be accountable for the worldwide implementation of our IT enterprise strategies and programs, ensuring adherence to our PMO processes through consistent and timely execution. Your role will involve evaluating the health of programs, offering insights for necessary corrections, and facilitating the prompt resolution of issues as they arise. In the capacity of Geo Manager, your role involves serving as a liaison, representing the CIO and their leadership team in interactions with local site leaders. This includes managing service encouraging close teamwork and engagement, and participating in site-level leadership forums.

    What you'll be doing:

    • Formulate the roadmap and coordinate the implementation of a diverse range of IT Programs and projects.

    • Engage with regional business owners to comprehend the business roadmap, priorities, and facilitate the alignment of IT operations with business objectives.

    • Regularly connect with team members to lead expectations and provide project updates on scope, budget, and velocity.

    • Champion regional Initiative prioritization, aiding in the management and delivery of established standards and processes.

    • Propel consensus on standard methodologies in sourcing strategy, MSP utilization, and metric and SLO measurement.

    • Handle RESS/Space planning across the geography.

    • Collaborate with partners and the procurement team for contracts and negotiation strategies.

    • Implement IT policies and practices in the region, considering country-specific regulatory requirements.

    What we need to see:

    • Bachelor’s degree in computer science or other related technical field or equivalent experience.

    • 15+ Years of IT experience, 10+ years of experience successfully leading technical programs in a fast paced, multifaceted, enterprise environment with at least 3+ years’ experience as a geo lead.

    • Technical capability in Infrastructure, RESS/Build concepts, AI concepts including Generative AI, AIops, SecOps, Enterprise search products.

    • Business Intelligence/visualization tools experience.

    • Proven track record of delivering solutions when needed, while navigating a fast-paced environment with frequent shift in priorities.

    • Strong communication skills both written and verbal/presentations. Ability to bridge from high-level objectives to project details and vice-versa.

    • Ability to engage with IT & business leaders to unblock/advance projects as needed.

    • Ability to thrive within an agile framework.

    • Willingness to work with distributed team members across different time zones.

    NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative, results-oriented and enjoy having fun, then what are you waiting for? Apply today! NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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    Senior Manager, Technical Program Management

    Hyderabad, Andhra Pradesh Vanguard

    Posted today

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    Job Description

    Drives the delivery of transformational change by providing leadership to large, complex, multi-stakeholder technology programs focused on overarching improvements to systems, processes, operations, or teams. Leads and directs the activities of multiple large departments or several managers and specialists.

    About Vanguard
    Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

    Vanguard’s India Office

    Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

    Role Summary:

    The Senior Manager, Technical Program Management will lead the PMO function for the Vanguard India Office. The incumbent will be responsible for end-to-end program governance, execution, tracking, and driving alignment between global strategy and India operations.

    Responsibilities:

  • Program & Portfolio Management: Expertise in leading large-scale, cross-functional technology programs and establishing robust PMO structures, including governance, metrics, and operational health reviews.

  • Strategic Execution & Road mapping: Ability to convert global strategies into executable local plans. Aligns multi-year road maps and ensures delivery of key milestones.

  • Workforce Strategy & Talent Planning: Understands workforce planning and talent ramp-up aligned to business growth. Coordinates with HR and India leadership to implement hiring strategies, location ramp plans, and skills forecasting.

  • Global Stakeholder Collaboration: Strong relationship and influence management across Vanguard’s global and India leadership. Comfortable operating in matrixed models with dotted-line accountability.

  • Governance & Risk Management: Proficiency in governance structures, risk registers, issue management, and escalation protocols. Promotes transparency and accountability through structured reporting.

  • Tooling & Reporting Excellence: Comfort with tools such as JIRA, Confluence, and dashboarding platforms to provide real-time visibility and enable data-driven decisions.

  • Executive Communication & Influence: Clear communicator who crafts concise executive updates, leads steering reviews, and presents risk and progress narratives with confidence.

  • Qualifications:

  • 12–18 years of experience in program/portfolio management roles in global technology organizations.

  • Has set up or led a PMO office

  • Direct experience managing large vendor partnerships for capability build.

  • Exposure to workforce strategy development in partnership with HR, finance, and business stakeholders.

  • Strong familiarity with enterprise delivery models (Agile, Hybrid) and cross-functional coordination.

  • Experience in stakeholder-facing roles with direct interaction with U.S. teams or enterprise headquarters.

  • Skilled at managing delivery risk, budget oversight, and vendor governance simultaneously.

  • Location

    This role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered.

    Our mission

    Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

    Our commitment to you 

    Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:


    Financial wellness 
    We're committed to enabling your financial success and provide competitive offers and programs.

    Physical wellness 
    We're committed to providing benefits that support your physical health and wellness.

    Personal wellness 
    We're committed to providing resources that help support the full scope of your life.

    How we work

    Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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    IN-Technical Account Advisor Int (Technical Account Management/TAM/SaaS/Supply Chain)

    Hyderabad, Andhra Pradesh Blue Yonder

    Posted today

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    Job Description

    Overview:

  • Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work
  • Seeking an astute individual that has a Supply chain background with the additional ability to be part of the customer success team to implement and support the implementation of the project, and deep knowledge of industry best practices, with the ability to implement them working with multiple cross functional teams
  • Scope:

    Shared Services Lead role is key during a customer implementation lifecycle. Expectation from the role is to ensure all the Cloud related activities are completed by the respective Cross functional teams in the timely fashion to support the implementation teams. Proactively highlight risks and escalate to leadership to avoid delivery timeline delays.

    What you’ll do:

    • Own a portfolio of enterprise customers 
    • Understand the customer operational needs, technical challenges and develop plans to address them 
    • Ensure adherence to SaaS policies and procedures 
    • Drive overall service delivery to success by keeping a balance between customer’s expectations and delivery realities 
    • Provide customer escalation management for service issues and involve internal departments as required. Develop remediation plans for resolving escalation and drive the tasks in the remediation plan to closure. 
    • Establish relationships with each customer that transcends the tactical delivery details, thus ensuring appropriate focus on longer-term customer objectives 
    • Understand new BY product releases, specific benefits to customer and work with account team to proactively position opportunities related to technical upgrades 
    • Serve as the primary point of contact for customer concerns relating to technical questions, issues or escalation and coordinate and drive resolution with BY Customer Support, consulting, sales, and product teams 
    • Align with internal account team (Customer Success Managers and Customer Executives) on key metrics and objectives for business reviews 
    • Identify potential new upsell/cross-sell opportunities to share with sales/renewals teams 
    • Work with Sales/Pre-Sales and deliver CRs and Enhancement proposals to customer and obtain sign-off 
    • Nurture Customer Reference status 

    Specific goals centre on the following: 
    • Customer satisfaction & health measured by SLA performance, NPS/CSAT scores and % customer retention 
    • Advocacy: % Growth in reference-able customers 
    • Customer adoption of existing SaaS solution and expansion of the solution footprint 
    • Work proactively with assigned customers on continuous improvement areas and advocate customer needs/issues cross- departmentally 
    • Collaborate & coordinate effectively with all BY internal dept’s (Consulting, PD, Onboarding, Customer Support, etc.) for faster resolution of issues 
    • Collaborate with BY Professional Services/3rd party implementation partners to track and approve transition from Implementation to Steady state phase 
    • Prepare and participate in Quarterly/Executive business reviews 
    • Collaborate with the CSM to drive adoption and satisfaction 
    • Conduct periodic service reviews with customers (Provide SLA reports to customers and ensure SLA compliance)
    • Lead Customer Escalations in the region as directed by the management

    What we are looking for: 

    • Bachelor's degree with 10 to 12 years of experience in supply chain domain and related technologies.
    • Minimum 2 years' experience Technical Account Advisor role or similar role (e.g., customer support, account management, customer success)
    • Experience in application & understanding of SaaS technology landscape
    • Experience managing critical customer issues with senior management; good verbal and written communication
    • Understand service management framework (e.g., ITIL)
    • Strong project management & consultative skills
    • Ability to work with BY overseas offices in different time zones
    • Analytical and problem-solving skills; dedicated team player as well as a proactive individual contributor
    • Extremely well-organized with an ability to work well under pressure

    Our Values


    If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    This advertiser has chosen not to accept applicants from your region.

    Senior Technical Writer - Field Services Management

    Hyderabad, Andhra Pradesh ServiceNow, Inc.

    Posted 16 days ago

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    Job Description

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
    **What you get to do in this role:**
    + Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
    + Provide input to help shape future content strategy for the product or business unit you help to support
    + Contribute to the continued evolution of ServiceNow's content development processes, DITA-based information model, and writing style and standards
    + Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support
    **Basic Qualifications:**
    + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
    + Understanding of content development life cycles and processes
    + 5+ years work experience in technical communication
    + Samples of your prior technical writing work or other writing that demonstrates your ability to communicate complex ideas and technical information clearly
    + Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based structured authoring architecture
    + Experience independently planning, creating, and delivering documentation in a fast-paced, globally distributed software development environment
    + Ability and eagerness to demonstrate leadership by mentoring other writers, adapting quickly to changing priorities, and helping diverse cross-functional teams collaborate effectively to deliver exceptional results
    **Work Personas**
    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
    **Equal Opportunity Employer**
    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
    **Accommodations**
    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
    **Export Control Regulations**
    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
    From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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    Senior Technical Writer - Field Services Management

    Hyderabad, Andhra Pradesh ServiceNow

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Job Description

    What you get to do in this role:

    • Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
    • Provide input to help shape future content strategy for the product or business unit you help to support
    • Contribute to the continued evolution of ServiceNow’s content development processes, DITA-based information model, and writing style and standards
    • Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support

    Qualifications

    Basic Qualifications:

    • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
    • Understanding of content development life cycles and processes
    • 5+ years work experience in technical communication
    • Samples of your prior technical writing work or other writing that demonstrates your ability to communicate complex ideas and technical information clearly
    • Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based structured authoring architecture
    • Experience independently planning, creating, and delivering documentation in a fast-paced, globally distributed software development environment
    • Ability and eagerness to demonstrate leadership by mentoring other writers, adapting quickly to changing priorities, and helping diverse cross-functional teams collaborate effectively to deliver exceptional results


    Additional Information

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. 

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

    From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. 

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    Technical Director -SoC architecture (boot, power management, clock & reset, security)

    Hyderabad, Andhra Pradesh Silicon Labs

    Posted 16 days ago

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    Job Description

    Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at .


    Meet the Team

    Silicon Labs is a leader in secure, intelligent wireless technology for a more connected world. Our team is responsible to

    • Define the platform requirements for scalable products to target wide range of IoT applications.
    • Define product requirements which are input to RnD teams.
    • Create a product roadmap based on various segment inputs to meet the diverse requirements!


    Responsibilities

    • Define and drive architecture for scalable compute platform
    • Skills : Key technical focus areas
    • Basic core-compute architecture - ARM cores, AXI/AHB interface
    • High performance - external memory interface
    • Performance modeling from core -complex to SoC level
    • Virtualization & Isolation at SoC level
    • Should have a strong grip on general SoC architecture - boot, power management, clock & reset, debug & security.
    • Experience in key architecture care-abouts for PPA . Power estimation, die size estimation & basic technology fundamentals
    • Driving key competitive analysis which will require conclusive take-away for design, specification and fighting guides. Input would be tear-down at die level and various spec analysis.
    • Driving whole portfolio of products (scalable) with clear mapping to target applications.
    • Ability to deep-dive into applications to understand key-value and close collaboration with system team
    • Ability to define unique value and competitive positioning
    • Good understanding of HW technology
    • Own Product Requirement document for compute platform : Should be able to translate various high level requirements to clear product requirement document (Why & What)
    • Should have full SoC flow know how from definition to production and should have been hands-on in more than one functional areas
    • Excellent communication skills, to translate complex issues & wider topics into executive level summaries.
    • In this role you should be responsible to present technical overview, competitive landscape analysis, product position of why we will win.
    • Ability to traverse through cross-functional teams, the role requires very high collaboration with Segment Managers in various BUs and key architects & designers in HW/SW RnD teams


    Skills You Will Need

    Minimum Qualifications:

    • Virtualization & Isolation at SoC level
    • Should have a strong grip on general SoC architecture - boot, power management, clock & reset, debug & security.
    • Experience in key architecture care-abouts for PPA . Power estimation, die size estimation & basic technology fundamentals
    • Driving whole portfolio of products (scalable) with clear mapping to target applications.
    • Driving key competitive analysis which will require conclusive take-away for design, specification and fighting guides

    .

    The following qualifications will be considered a plus:

    Include the top 3-6 skills or experiences that are a bonus , be specific.

    • Should have full SoC flow know how from definition to production and should have been hands-on in more than one functional areas
    • Should have understanding of business case analysis


    Benefits & Perks


    Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun.

    • Equity Rewards (RSUs)
    • Employee Stock Purchase Plan (ESPP)
    • Insurance plans with Outpatient cover
    • National Pension Scheme (NPS)
    • Flexible work policy
    • Childcare support


    Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.

    This advertiser has chosen not to accept applicants from your region.

    Technical Director -SoC architecture (boot, power management, clock & reset, security)

    Hyderabad, Andhra Pradesh Silicon Labs

    Posted 2 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at

    Meet the Team

    Silicon Labs is a leader in secure, intelligent wireless technology for a more connected world. Our team is responsible to

    • Define the platform requirements for scalable products to target wide range of IoT applications.
    • Define product requirements which are input to RnD teams.
    • Create a product roadmap based on various segment inputs to meet the diverse requirements!

    Responsibilities

    • Define and drive architecture for scalable compute platform
    • Skills : Key technical focus areas
    • Basic core-compute architecture - ARM cores, AXI/AHB interface
    • High performance - external memory interface
    • Performance modeling from core -complex to SoC level
    • Virtualization & Isolation at SoC level
    • Should have a strong grip on general SoC architecture - boot, power management, clock & reset, debug & security.
    • Experience in key architecture care-abouts for PPA . Power estimation, die size estimation & basic technology fundamentals
    • Driving key competitive analysis which will require conclusive take-away for design, specification and fighting guides. Input would be tear-down at die level and various spec analysis.
    • Driving whole portfolio of products (scalable) with clear mapping to target applications.
    • Ability to deep-dive into applications to understand key-value and close collaboration with system team
    • Ability to define unique value and competitive positioning
    • Good understanding of HW technology
    • Own Product Requirement document for compute platform : Should be able to translate various high level requirements to clear product requirement document (Why & What)
    • Should have full SoC flow know how from definition to production and should have been hands-on in more than one functional areas
    • Excellent communication skills, to translate complex issues & wider topics into executive level summaries.
    • In this role you should be responsible to present technical overview, competitive landscape analysis, product position of why we will win.
    • Ability to traverse through cross-functional teams, the role requires very high collaboration with Segment Managers in various BUs and key architects & designers in HW/SW RnD teams

    Skills You Will Need

    Minimum Qualifications:

    • Virtualization & Isolation at SoC level
    • Should have a strong grip on general SoC architecture - boot, power management, clock & reset, debug & security.
    • Experience in key architecture care-abouts for PPA . Power estimation, die size estimation & basic technology fundamentals
    • Driving whole portfolio of products (scalable) with clear mapping to target applications.
    • Driving key competitive analysis which will require conclusive take-away for design, specification and fighting guides

    .

    The following qualifications will be considered a plus:

    Include the top 3-6 skills or experiences that are a bonus, be specific.

    • Should have full SoC flow know how from definition to production and should have been hands-on in more than one functional areas
    • Should have understanding of business case analysis

    Benefits & Perks

    Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun.

    • Equity Rewards (RSUs)
    • Employee Stock Purchase Plan (ESPP)
    • Insurance plans with Outpatient cover
    • National Pension Scheme (NPS)
    • Flexible work policy
    • Childcare support

    Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.

    This advertiser has chosen not to accept applicants from your region.

    Technical Director -SoC architecture (boot, power management, clock & reset, security)

    Hyderabad, Andhra Pradesh Silicon Labs

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Meet the Team

    Silicon Labs is a leader in secure, intelligent wireless technology for a more connected world. Our team is responsible to

  • Define the platform requirements for scalable products to target wide range of IoT applications.
  • Define product requirements which are input to RnD teams.
  • Create a product roadmap based on various segment inputs to meet the diverse requirements! 
  • Responsibilities  

  • Define and drive architecture for scalable compute platform
  • Skills : Key technical focus areasBasic core-compute architecture - ARM cores, AXI/AHB interfaceHigh performance - external memory interfacePerformance modeling from core -complex to SoC levelVirtualization & Isolation at SoC levelShould have a strong grip on general SoC architecture - boot, power management, clock & reset, debug & security.Experience in key architecture care-abouts for PPA . Power estimation, die size estimation & basic technology fundamentals
  • Driving key competitive analysis which will require conclusive take-away for design, specification and fighting guides. Input would be tear-down at die level and various spec analysis.
  • Driving whole portfolio of products (scalable) with clear mapping to target applications.Ability to deep-dive into applications to understand key-value and close collaboration with system teamAbility to define unique value and competitive positioningGood understanding of HW technology
  • Own Product Requirement document for compute platform : Should be able to translate various high level requirements to clear product requirement document (Why & What)
  • Should have full SoC flow know how from definition to production and should have been hands-on in more than one functional areas
  • Excellent communication skills, to translate complex issues & wider topics into executive level summaries.In this role you should be responsible to present technical overview, competitive landscape analysis, product position of why we will win.
  • Ability to traverse through cross-functional teams, the role requires very high collaboration with Segment Managers in various BUs and key architects & designers in HW/SW RnD teams
  • Skills You Will Need

  • Virtualization & Isolation at SoC level
  • Should have a strong grip on general SoC architecture - boot, power management, clock & reset, debug & security.
  • Experience in key architecture care-abouts for PPA . Power estimation, die size estimation & basic technology fundamentals
  • Driving whole portfolio of products (scalable) with clear mapping to target applications.
  • Driving key competitive analysis which will require conclusive take-away for design, specification and fighting guides
  • .

  • Should have full SoC flow know how from definition to production and should have been hands-on in more than one functional areas
  • Should have understanding of business case analysis
  • Benefits & Perks

    Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun.

  • Equity Rewards (RSUs)
  • Employee Stock Purchase Plan (ESPP)
  • Insurance plans with Outpatient cover
  • National Pension Scheme (NPS)
  • Flexible work policy
  • Childcare support
  • This advertiser has chosen not to accept applicants from your region.
     

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