280 Technical jobs in Gandhinagar
Technical Assistant
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Company Description
Perfectos HK Limited is a global leader in the innovation, manufacture, and marketing of industrial specialty inks for the fabric and general label industry. Established in 1969, Perfectos is a privately-owned UK company that employs approximately 110 employees and exports to over 40 countries. The company has manufacturing and technical support offices in the United Kingdom and Hong Kong. Perfectos offers a comprehensive range of high-quality printing inks, including FABRIFAST®, ECOTRANS®, and various digital solutions, security products, special effects, and industrial inks for screen, industrial, and textile applications.
Role Description
This is a full-time remote role for a Technical Assistant. The Technical Assistant will be responsible for providing technical support, assisting with troubleshooting, analyzing technical issues, and ensuring customer satisfaction. Day-to-day tasks will include responding to customer inquiries, performing technical analyses, and collaborating with other team members to resolve problems efficiently. This role requires Pan India and abroad travelling to customer site visit with excellent communication skills and the ability to work independently while remotely.
Qualifications
- Technical Assistance and Technical Support skills
- Analytical skills for troubleshooting and problem-solving
- Strong Communication and Customer Service skills
- Ability to work independently and remotely
- Bachelor's degree in a relevant technical field or equivalent experience
- Experience in the Ink, Screen Print and Label Printing industry is a plus
- Must be willing to travel Pan-India and Abroad
Technical Assistant
Posted today
Job Viewed
Job Description
Company Description
Perfectos HK Limited is a global leader in the innovation, manufacture, and marketing of industrial specialty inks for the fabric and general label industry. Established in 1969, Perfectos is a privately-owned UK company that employs approximately 110 employees and exports to over 40 countries. The company has manufacturing and technical support offices in the United Kingdom and Hong Kong. Perfectos offers a comprehensive range of high-quality printing inks, including FABRIFAST®, ECOTRANS®, and various digital solutions, security products, special effects, and industrial inks for screen, industrial, and textile applications.
Role Description
This is a full-time remote role for a Technical Assistant. The Technical Assistant will be responsible for providing technical support, assisting with troubleshooting, analyzing technical issues, and ensuring customer satisfaction. Day-to-day tasks will include responding to customer inquiries, performing technical analyses, and collaborating with other team members to resolve problems efficiently. This role requires Pan India and abroad travelling to customer site visit with excellent communication skills and the ability to work independently while remotely.
Qualifications
- Technical Assistance and Technical Support skills
- Analytical skills for troubleshooting and problem-solving
- Strong Communication and Customer Service skills
- Ability to work independently and remotely
- Bachelor's degree in a relevant technical field or equivalent experience
- Experience in the Ink, Screen Print and Label Printing industry is a plus
- Must be willing to travel Pan-India and Abroad
Technical Specialist
Posted today
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Looking for immediate joiners with experience in Horizon on prem/on cloud at L3 and L4 level
WFO/WFH opportunity and immediate joiner only.
Mandatory experience on Horizon view with implementation/deployment/Architectural level/design
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Must have 8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration.
Must have experience in designing / implementation and deployment.
Must having working experience in Horizon View On Prem / Horizon On Cloud with Azure.
Must have experience working at a EUC Architect Level with design,implementation,deployment experience
Must have Cloud technology exposure to Microsoft Azure, Amazon
Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere.
Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions.
Experience in HA engineering for architecture on VMware, DRS cluster environment.
Good knowledge on the Connection servers and troubleshooting user level issues.
Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration.
Perform root cause analysis.
TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.
Good Windows Server Administration and troubleshooting Skills.
Good hands-on skills in Hyperconverged infrastructure
Need to work in US shifts.
Need to work on 24 x 7 availability and working on shifts.
Working experience on the Ticketing tool.
Must have hands on deployment of Horizon infrastructure in large environment.
Qualifications:
Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)
Secondary Skills:
100% Fluency on English.
Good verbal and Written Communication
Good Team player work with senior team members, conduct technical session, mentoring L1 team members
Ability to achieve the highest level of customer satisfaction.
An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors
Documentation and preparation of SOPs
Self-motivated and Results oriented.
Train L1 and other support team members.
A demonstrated positive and proactive approach
Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts
About Company:
Anunta is a fast growing next-generation IT Infrastructure Management Services (IMS) company that has pioneered some new and innovative services in the virtualization space.
Anunta offers the best of both worlds: the energy, dynamism and learning of a start-up and the stability and professionalism of an established company. The experienced management team has worked together for over a decade. If you are an energetic, dynamic individual who is happy to get immersed in diverse projects, willing to walk the extra mile in a fast-paced, meritocratic work environment that will challenge you look no further. Springboard your career and be a part of the most interesting & in-demand market: Cloud.
We're building a top class team that takes pride in delivering exceptional customer service. Be a part of this exciting journey. Now is a great time to join Anunta!
Visit us at-
Technical Specialist
Posted today
Job Viewed
Job Description
Looking for immediate joiners with experience in Horizon on prem/on cloud at L3 and L4 level
WFO/WFH opportunity and immediate joiner only.
Mandatory experience on Horizon view with implementation/deployment/Architectural level/design
Share your resumes on
Must have 8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration.
Must have experience in designing / implementation and deployment.
Must having working experience in Horizon View On Prem / Horizon On Cloud with Azure.
Must have experience working at a EUC Architect Level with design,implementation,deployment experience
Must have Cloud technology exposure to Microsoft Azure, Amazon
Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere.
Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions.
Experience in HA engineering for architecture on VMware, DRS cluster environment.
Good knowledge on the Connection servers and troubleshooting user level issues.
Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration.
Perform root cause analysis.
TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.
Good Windows Server Administration and troubleshooting Skills.
Good hands-on skills in Hyperconverged infrastructure
Need to work in US shifts.
Need to work on 24 x 7 availability and working on shifts.
Working experience on the Ticketing tool.
Must have hands on deployment of Horizon infrastructure in large environment.
Qualifications:
Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)
Secondary Skills:
100% Fluency on English.
Good verbal and Written Communication
Good Team player work with senior team members, conduct technical session, mentoring L1 team members
Ability to achieve the highest level of customer satisfaction.
An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors
Documentation and preparation of SOPs
Self-motivated and Results oriented.
Train L1 and other support team members.
A demonstrated positive and proactive approach
Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts
About Company:
Anunta is a fast growing next-generation IT Infrastructure Management Services (IMS) company that has pioneered some new and innovative services in the virtualization space.
Anunta offers the best of both worlds: the energy, dynamism and learning of a start-up and the stability and professionalism of an established company. The experienced management team has worked together for over a decade. If you are an energetic, dynamic individual who is happy to get immersed in diverse projects, willing to walk the extra mile in a fast-paced, meritocratic work environment that will challenge you look no further. Springboard your career and be a part of the most interesting & in-demand market: Cloud.
We're building a top class team that takes pride in delivering exceptional customer service. Be a part of this exciting journey. Now is a great time to join Anunta!
Visit us at-
Technical Support Specialist
Posted today
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Job Title: Junior Engineer, Technical Support, tier 2
NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions for applications ranging from core infrastructures to edge and branch environments.
Key responsibilities:
Respond to customer incidents through conducting preliminary assessment to product or system issues. Debug and track until resolution by analyzing the source of the issue and its impact on hardware, network, and storage resources. With your technical expertise you will support cloud solutions, App installs, release updates & upgrade, testing, deploying, maintaining, and enhancing software solutions. You will address bugs and escalate to engineering check code and verify accuracy, testability, functionality, and efficiency. Also, you should have a good understanding of different hardware components: processing, networking, storage. NIKSUN Cloud Support engineer is a customer facing role on which you
- Engage with NIKSUN’s clients on live troubleshooting sessions via telephone, e-mails, live-Chat to provide level 1/2 support on a vast array of NIKSUN products.
- Lead, manage and drive incidents to resolution, whether reported reactively by customers or proactively through NIKSUN monitoring tools.
- Adhere to incident severity standards, escalating none resolved incidents to Tier 3 at due time.
- Work with different NIKSUN engineering departments, relay a technical message back to the customer in a simple non-technical language if required.
- Maintain updates flowing to customers regarding incident resolution efforts at all times.
- NIKSUN Cloud support operates 24x7x365, you’ll be required to work on a shift schedule including day, night, weekends, and holidays.
Requirements:
- Must have 3 years of experience with DevOps support and experience in programming languages (preferred shell scripting).
- Must have 1 year of experience testing and maintaining software products.
- Must have 1 year of experience in cloud computing Kubernetes, Docker, YAML files…etc.
- Experience in providing technical support to Global clients.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- Hands-on experience with Windows/Linux OS environments.
- Additional certification in Linux, Cisco, and Network and Information Security or similar technologies is a plus.
Required Skills and traits:
- Experience providing technical support to Global clients
- Excellent problem solving and communication skills.
- NIKSUN encourages teamwork, collaboration, and knowledge sharing.
- Mentor other team members and push the team for success.
Professional Requirements:
- Bachelor’s Degree in computer science or equivalent software engineering discipline.
Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
Technical Support Specialist
Posted today
Job Viewed
Job Description
Job Title: Junior Engineer, Technical Support, tier 2
NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions for applications ranging from core infrastructures to edge and branch environments.
Key responsibilities:
Respond to customer incidents through conducting preliminary assessment to product or system issues. Debug and track until resolution by analyzing the source of the issue and its impact on hardware, network, and storage resources. With your technical expertise you will support cloud solutions, App installs, release updates & upgrade, testing, deploying, maintaining, and enhancing software solutions. You will address bugs and escalate to engineering check code and verify accuracy, testability, functionality, and efficiency. Also, you should have a good understanding of different hardware components: processing, networking, storage. NIKSUN Cloud Support engineer is a customer facing role on which you
- Engage with NIKSUN’s clients on live troubleshooting sessions via telephone, e-mails, live-Chat to provide level 1/2 support on a vast array of NIKSUN products.
- Lead, manage and drive incidents to resolution, whether reported reactively by customers or proactively through NIKSUN monitoring tools.
- Adhere to incident severity standards, escalating none resolved incidents to Tier 3 at due time.
- Work with different NIKSUN engineering departments, relay a technical message back to the customer in a simple non-technical language if required.
- Maintain updates flowing to customers regarding incident resolution efforts at all times.
- NIKSUN Cloud support operates 24x7x365, you’ll be required to work on a shift schedule including day, night, weekends, and holidays.
Requirements:
- Must have 3 years of experience with DevOps support and experience in programming languages (preferred shell scripting).
- Must have 1 year of experience testing and maintaining software products.
- Must have 1 year of experience in cloud computing Kubernetes, Docker, YAML files…etc.
- Experience in providing technical support to Global clients.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- Hands-on experience with Windows/Linux OS environments.
- Additional certification in Linux, Cisco, and Network and Information Security or similar technologies is a plus.
Required Skills and traits:
- Experience providing technical support to Global clients
- Excellent problem solving and communication skills.
- NIKSUN encourages teamwork, collaboration, and knowledge sharing.
- Mentor other team members and push the team for success.
Professional Requirements:
- Bachelor’s Degree in computer science or equivalent software engineering discipline.
Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
Technical Support Specialist
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Principal Technical Specialist
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Description
Principal Technical Specialist (Unfilled)
Location(s)
Ahmedabad – Mondeal Heights – GBS CenterSystem Technical Specialist
Posted 238 days ago
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This is a remote position.
The System Technology Specialist / Linux Administration L2 role will report directly to the Support Manager and work closely with support technicians, clinical and application specialists, engineering teams,The System Technology Specialist is responsible for solving problems, sharing technical expertise and product experience. This involves mentoring less experienced team members, as well as providing a practical perspective to product design discussions to ensure our products work well within the various client architectures. Since the System Technology Specialist will be the highest point of escalation within client services, he/she will also be expected to provide requirements for product supportability and maintenance. key responsibilities: Act as the primary escalation point for Level 1 System Support team and drive customer communications and follow-ups until resolution, by respecting set service level agreements. Act a major incident manager during system outages to support Level 1 and perform root cause analysis (RCA’s) for all Major Incidents Participate in software requirements and root cause reviews with engineering as well as design reviews with a particular mindset into the supportability of the software and also provide fixes and/or workarounds to issues found in the field Stay up to date with current development of the product (bug fixes and new features) and situations occurring at client site (ISP) Participate in the creation/update of Knowledge articles used by the Support Team to reduce escalations to L2 Be available for urgent escalations reported by the support team that can occur after your regular work schedule: On Call Rotation Availability (24/7) Participate in any project deemed necessary by the organization Requirements Bachelor's degree in computer science, engineering, or equivalent 3+ years of experience in client-facing roles focused on Technical Support in Medical Software Field Linux OS administration expertise Networking troubleshooting expertise - Cloud Infrastructure Development experience with scripting languages (PHP, Perl, Python, or equivalent) Ability to read code in other high-level languages Highly motivated to excel and committed to continual skills improvement Team oriented with strong communication and interpersonal skills Creative thinker and practical problem solver Benefits Work from home 5 days a week work shiftTechnical Support Engineer
Posted 3 days ago
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Role Details
Position: Technical Support Engineer
Location: Ahmedabad
Experience: 0-2 years
Type: Full time - Rotational Shifts (24x7 Support Environment)
About the Role:
We are seeking a motivated and detail-oriented L1/L2 Junior Engineer to join our Technical Support team. The ideal candidate will have foundational knowledge of Linux OS and a keen interest in VoIP technologies. This role is a great opportunity to grow your technical skills in a fast-paced and collaborative environment while ensuring optimal system performance and high customer satisfaction.
Key Responsibilities:
- Monitor system health and perform routine maintenance on Linux-based servers.
- Troubleshoot basic issues related to services running on Linux environments.
- Analyze system logs and command-line outputs to diagnose problems.
- Escalate complex issues to senior engineers and track them through resolution.
- Collaborate with the engineering team to support system optimization and updates.
- Maintain clear and concise documentation of issues, actions taken, and outcomes.
- Participate in 24x7 rotational shift support.
Required Skills and Competencies:
Functional Competencies:
- Hands-on experience with Linux OS (e.g., Ubuntu, CentOS).
- Working knowledge of command-line interface (CLI) and shell commands.
- Understanding of system logs and basic troubleshooting techniques.
- Exposure to VoIP systems is a plus.
Soft Skills:
- Strong analytical and problem-solving mindset.
- Excellent verbal and written communication skills.
- High attention to detail and organizational abilities.
- Eagerness to learn and grow in a technical support environment.
Educational Qualification:
- B.E./B. Tech or equivalent in Computer Science, Information Technology, or related fields.
- Red Hat certified
Preferred Qualifications:
- Certifications or coursework in Linux, Networking, or VoIP technologies.
- Prior internship or project experience in technical support or system administration.