93 Technicians jobs in Chennai

Overview

As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Qualifications

Required Qualifications

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

Greetings from Movate technologies formerly known as CSS Corp!

Technical Voice Support Role @Ambattur Movate Ambit IT Park

Please find below Job Description for your reference Job

Title : Technical Voice Process.

• Work Location: Ambattur Chennai ( Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Support.
• Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting US customers via voice calls.

2.Should be capable of handling multiple calls efficiently.

3.Should have hands-on experience in managing high call volumes simultaneously.

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1.Excellent Communication Skills both in Verbal and written communication.

2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

• Both ways pick up and drop cab will be provided at the doorstep.
• If people are relocating from Outstation will get15days of accommodation from the company side.
• Provident fund
• Medical Insurance

Contact Number :

Job Title: Service Desk L1 Analyst

Location: Chennai

Shift: 24/7 Rotational Shifts (Mandatory)

Certifications: ITIL Foundation Certified (Mandatory or must be willing to obtain)

Skills:

• Excellent verbal and written communication skills.
• Prior International call handling experience is mandatory.
• Proficient in handling inbound and outbound customer calls .
• Clear and structured email communication with internal teams and external clients.
• Familiarity with ticketing tools such as ServiceNow (preferred), Jira etc.
• Basic understanding of ITIL framework , especially Incident and Request Management .
• Foundational knowledge of networking, infrastructure , Exchange Administration and O365 suite.
• Strong problem-solving skills with the ability to triage and escalate issues effectively.
• Ability to prioritize tasks and manage multiple open tickets simultaneously.
• Attention to detail with consistent and accurate reporting and documentation .
• Comfortable with remote troubleshooting and accessing customer systems securely.

Key Responsibilities:

• Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing tools.
• Take ownership of user-reported issues and see them through to resolution or escalation.
• Diagnose and troubleshoot basic technical issues, providing timely and effective solutions.
• Escalate complex or Key unresolved issues to higher-level support teams while maintaining ownership until resolution.
• Document all interactions and troubleshooting steps clearly and accurately in the ticketing system.
• Use internal knowledge base and external resources to provide precise and effective technical support.
• Conduct follow-ups to ensure customer satisfaction and issue closure.
• Contribute to knowledge base development by creating or updating FAQs and troubleshooting guides.
• Ensure all assigned tickets are properly logged and accounted for in end-of-shift reports.
• Maintain adherence to SLA timelines and ensure quality in customer interactions.
• Collaborate with team members to share knowledge and improve service quality.

Hello Folks,

We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.

Job Role and responsibilities

• Min 1 yr Experience in Tech support & Strong in networking concepts.
• Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred
• IP Address, Types of IP, Private and Public Address, DNS, DHCP process, OSI Layers and troubleshooting skills
• Ensure resolution provided in the first interaction with the customer.
• Candidate should be flexible with 24/7.
• Candidate should be excellent in English communication.
• Any experience who are willing to work with technical process can also apply.
• Experience with technical voice will be preferable.
• International voice experience will be more preferable.

Required Candidate profile CTC Role / Designation - Technical support

• Candidate would be responsible for handling customer calls.
• Will coordinate international clients for troubleshooting technical issues.
• Ensure resolution provided in the first interaction with the customer.
• Qualification must be 10+12+UG/PG with experience can be required.
• Immediate Joiner's are preferred.

Perks and Benefits

Designation - Technical Support Engineer (L1)

Salary - 3lpa to 5lpa (based on experience)

Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

Language: Excellent in English is mandatory

Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund

Schedule: Night shift (rotational)

Interested candidates can drop your resume to this number or email your resume.

Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday)

Movate is hiring for TECHNICAL SUPPORT

Designation: Engineer

Location: Chennai

Work Mode: Work from office

Shift: Night

Only Immediate joiners can apply,

Experience- 1 to 6 years

Degree is must

JOB RESPONSIBILITIES:

· Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Network Devices.

· Ensure resolution provided in the first interaction with the customer

· Acquiring knowledge about the newly released products and recent updates.

· Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

· Position and sell Premium support contracts to customers based on their support entitlement.

DESIRED SKILLS

· Should have good comprehensibility and understandability of what customers want

· Should have critical thought process and decision-making capability with focus on accuracy

· Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies

· Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.

· Ability to sell/Upsell

· Candidates should be open to a shift of 24x7.

SOFT SKILLS:

· Should possess good English verbal skills

· Excellent logical reasoning

Interested candidates can share your resume to or call @

Job Title: Service Desk L1 Analyst

Location: Chennai

Shift: 24/7 Rotational Shifts (Mandatory)

Certifications: ITIL Foundation Certified (Mandatory or must be willing to obtain)

Skills:

• Excellent verbal and written communication skills.
• Prior International call handling experience is mandatory.
• Proficient in handling inbound and outbound customer calls.
• Clear and structured email communication with internal teams and external clients.
• Familiarity with ticketing tools such as ServiceNow(preferred), Jira etc.
• Basic understanding of ITIL framework, especially Incident and Request Management.
• Foundational knowledge of networking, infrastructure, Exchange Administration and O365 suite.
• Strong problem-solving skills with the ability to triage and escalate issues effectively.
• Ability to prioritize tasks and manage multiple open tickets simultaneously.
• Attention to detail with consistent and accurate reporting and documentation.
• Comfortable with remote troubleshooting and accessing customer systems securely.

Key Responsibilities:

• Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing tools.
• Take ownership of user-reported issues and see them through to resolution or escalation.
• Diagnose and troubleshoot basic technical issues, providing timely and effective solutions.
• Escalate complex or Key unresolved issues to higher-level support teams while maintaining ownership until resolution.
• Document all interactions and troubleshooting steps clearly and accurately in the ticketing system.
• Use internal knowledge base and external resources to provide precise and effective technical support.
• Conduct follow-ups to ensure customer satisfaction and issue closure.
• Contribute to knowledge base development by creating or updating FAQs and troubleshooting guides.
• Ensure all assigned tickets are properly logged and accounted for in end-of-shift reports.
• Maintain adherence to SLA timelines and ensure quality in customer interactions.
• Collaborate with team members to share knowledge and improve service quality.