Customer Service Specialist
Posted today
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Job Description
About Company:
Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -
Job Description:
A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.
Key Responsibilities:
● Ability to call US Customers to explain about our program.
● Follow up with customers to ensure about the classes.
● Be able to get trained and take trial classes.
● Manage client relationships, take feedback and resolve any issues or conflicts.
● Establish and expand relationships with Clients based in the US , UK .
Desired Candidate Requirements:
● Prior experience with customer service and call centres in relevant job roles.
● Must have a pleasant personality to engage in meaningful conversation.
● Should have good communication skills and should be a good listener.
● Candidates should be fluent in English
● Knowledge of US localization is desirable.
● Understanding of US Accent is plus
Job Type :-
● Full-time
● Night Shift (11 PM- 11 AM)
● Remote
Customer Service Liaison
Posted today
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Job Description
PropertyLoop.co.uk is looking for a skilled Customer Support Specialist to join our fully remote team. In this role, you will provide high-level support across lettings and sales operations, handling complex queries and managing contracts.
- Respond to customer enquiries with speed and professionalism.
- Manage tenancy and sales progress: contracts, payments, documentation, and compliance checks.
- Liaise with landlords, tenants, agents, buyers and sellers – all with calm, clarity, and care.
- Troubleshoot issues around maintenance, arrears, legal terms, and customer onboarding.
- Keep workflows up-to-date across platforms like Excel, Stripe, HubSpot, and internal CRMs.
Key Responsibilities
This role requires someone who is highly organized, proactive, and capable of handling a heavy admin workload. You should be emotionally intelligent, able to handle pressure, and have excellent communication skills.
- Fluent in English (spoken and written) with impeccable grammar and tone.
- Highly organised, proactive, and capable of handling a heavy admin workload.
- Emotionally intelligent – calm under pressure, solution-oriented, and a clear communicator.
- Tech-savvy – fast typing and confident navigating digital tools and CRMs.
- Strong grasp of contracts, legal terms, or property workflows (a big plus).
Benefits
In return for your hard work and dedication, you can expect:
- Full training and daily support.
- Opportunity to grow within a fast-scaling UK tech company.
- Work with a sharp, mission-driven team.
- Real ownership and career progression.
Requirements
This role is not for everyone. If you struggle with admin-heavy roles or multi-tasking, or if you're looking for a relaxed, low-volume support job, then this might not be the right fit for you.
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