11 Training Programs jobs in Hyderabad
Manager, USP Education (Industry Capability Development/ External OR Professional Training Programs)
Posted 2 days ago
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**Who is USP?**
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
**Brief Job Overview**
This is a supervisory, professional position responsible for organizing and conducting USP Education programs in the South Asia region. The incumbent will be responsible to organize educational programs, user forums, and workshops across all the program units in USP, Chemical Medicines, Biologics, Foods & Dietary Supplements. The incumbent will also develop one-to-one relationships with technical as well as learning & developments heads of major key accounts as well as strengthen relations with academic institutions in the region. This position is responsible for the successful implementation, maintenance, and improvement of the learning management systems, customer development, and growing the existing business and relationships. The incumbent will work with customer-facing staff, Senior Director, USP Education, scientific faculty, and other relevant SMEA / RPO staff based out of India and education team in Rockville to help develop and implement strategic education programs for assigned territory and performance goals. The incumbent is expected to advocate and promote USP's mission, products and services, communicate & update Industry requirement on education activities.
**How will YOU create impact here at USP?**
As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.
Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
The Manager, USP Education Program has the following responsibilities:
**Program Planning, Execution & Facilitation**
+ Manage the USP Education programs in South Asia with aim to retain the leader status in the category.
+ Partner with Marketing, Sales, and External Affairs to identify education needs & develop annual education Calendar. Coordinate delivery of CME programs, workshops, webinars, hands-on training, and educational events tailored to industry needs.
+ Oversee and ensure seamless end-to-end program execution: agenda planning, speaker coordination, scientific content, approvals, classroom and online logistics, and follow-up.
+ Costing & fixing of Course Fee. Obtain approval for the discount/s to the participants, if any. Capture and share participant feed-back & request changes if necessary. Finalize venue & collaborators, if any.
+ Promote USP education programs regionally to maximize attendance.
+ Register participants and ensure payment receipt. Arrange for invoices & certificates.
+ Arrange for course material from faculty & give it to participants. Maintain and share the Education course feedback forms and data.
+ Travel along with faculty and coordinate for public or onsite education courses.
+ Establish contacts with HR department and Technical Heads of pharma companies.
+ Maximize attendance and generate revenue from USP Education courses as per the assigned targets.
**Faculty Development**
+ Co-ordinate with US Education department for course content, faculties and other organizational requirements related to USP Education Programs.
+ Identify needs for new faculty, coordinate faculty training, and work with India Science team & US Education team and course owners to qualify new faculty based on regional market needs.
**Field Engagement and Customer Support**
+ Travel occasionally when requested by the Sales (SCD) and External Affairs teams to meet external stakeholders and act as an educational ambassador of the organization to suggest trainings aligned with the customer requirements.
+ Help sales teams unlock accounts by building customer confidence through structured, evidence-based education programs.
**Learning Management Systems (LMS)**
+ Maintain South Asia's Learning Management System delivering USP Education Courses to manage end to end process of all live online, classroom and on-demand education courses.
+ Manage LMS course availability in concert with global catalog as courses come into and out of service.
+ Leverage LMS platform for communicating, promoting, and hosting all our upcoming live and on-demand/self-paced courses.
+ Oversee and ensure that partner organizations or institutions are making timely payments for the education programs conducted by us, as per agreed terms.
**People Management and Leadership**
+ Train, support, mentor and develop talent/team while driving results for the organization.
+ Create metrics, measure and report periodically report progress on customer development activities undertaken by the team, from lead generation to product/service usage, to drive efficiencies and ROI on all resources.
+ Collaborate extensively and closely with the functions, within the RPO- South Asia team and science teams in USP.
**Database and Reporting**
+ Oversee and maintain and regularly update a centralized training tracker/database capturing participant profiles, session history, evaluation scores, and feedback.
+ Generate monthly/quarterly education reports with insights on reach, impact, and gaps to guide strategic planning.
**Who is USP Looking For?**
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
+ Bachelor's/ Master's degree/ Management graduate in any stream is preferred.
+ A minimum of 8-10 years of successful experience in Learning & Development or Training departments, with preference toward the Pharmaceutical, Biotechnology industries.
+ Excellent knowledge and understanding of learning management systems is preferred.
+ Prior demonstrated experience in customer-facing roles, supporting in understanding and suggesting training and engagement programs to sales team as well as customers
+ Ability to travel for USP education-related events
**Additional Desired Preferences**
+ Experience in strategic planning and execution. Knowledge of change management. Experience in business development, identifying and framing opportunities.
+ Work requires good written, verbal communication and presentation skills and a strong attention to detail. Requires excellent interpersonal skills. Experience and ability to collaborate extensively internally across various functions, within the region and with the global headquarters, in a highly technical environment.
**Supervisory Responsibilities**
Lead a team of one person (Education Support Administrator/ Program coordinator).
**Benefits**
USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
**Job Category** Professional Programs
**Job Type** Full-Time
Senior Executive Training & Development
Posted 555 days ago
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· Any degree
Experience:2-5 yearsSenior Training and Development Specialist
Posted today
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Job Description
Deputy Manager Training - Hyderabad
We are seeking a results-driven Deputy Manager Training to join our team at Policybazaar for our sales team . You will be responsible for leading the training function, developing training strategies and implementing programs to meet our employees’ learning needs along with organizing lead generation activities in corporates and other .You will play a pivotal role in building a culture of continuous learning and improvement at our channel and creating opportunities for sales force for lead generating activities through the above avenues. The ideal candidate is a strategic leader passionate about designing and implementing effective training programs. They are experienced in training management, talent development and organizational learning. We invite qualified individuals with strong leadership skills and a passion for employee development to apply for this role, having experience in training as well as strong relationships with corporates and skills to create lead sources for the sales force. In addition to a competitive salary, we offer a collaborative work environment, opportunities for professional growth and comprehensive employee benefits
Objectives of the role
- Developing and implementing the training and development strategy in alignment with organizational goals and objectives.
- Leading a team of professionals, including trainers, instructional designers and coordinators, to deliver high-quality training programs.
- Identifying training needs and priorities through needs assessments, performance evaluations and stakeholder feedback.
- Designing, developing and delivering training programs using various instructional techniques and formats, including classroom training, e-learning and workshops.
- Evaluating training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements.
- Managing the training budget, resources and logistics to ensure efficient and effective delivery of training programs.
Your tasks
- Develop and maintain the annual training calendar and schedule, coordinating with department managers and stakeholders to ensure alignment with business priorities.
- Oversee the design and development of training materials, presentations and resources to support learning objectives and outcomes.
- Lead and facilitate training sessions and workshops, ensuring a positive and engaging learning experience for participants.
- Lead to facilitate with marketing team for requirements for lead generation activities
- Monitor and evaluate training delivery and effectiveness, adjusting improve outcomes.
- Provide coaching and support to trainers and facilitators to enhance their skills and effectiveness.
- Track and report on training metrics and KPIs to measure the impact and ROI of training programs.
- Stay updated on industry trends, best practices and emerging technologies in training and development.
Required Skills And Qualifications
- Bachelor’s degree in education, Training, Human Resources or a related field.
- 9+ years of experience as a training manager or in a similar role, with a demonstrable track record of designing and implementing training program.
- Project management skills for managing training initiatives and timelines.
- Ability to assess training needs and develop training plans in the company.
- Strong leadership and team management abilities to inspire and motivate others.
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
- Strategic thinking and problem-solving skills, with a focus on achieving organizational goals through effective training and development initiatives.
Preferred Skills And Qualifications
- Advanced degrees in Training and Development.
- Certification in training and development (e.G. CPTD, CPLP, ATD Master Trainer).
- Knowledge of competency-based training and performance management.
- Multilingual proficiency for managing training programs in diverse employee populations.
- Ability to manage the budget for training activities.
- Working knowledge of project management principles.
Location - Building Number 9, Raheja Mind Space, Mindspace, HITEC City, Hyderabad, Telangana
Call Center Training and Development Lead
Posted today
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Department: Call Center
Location: Secunderabad
Reports To: Head of Call Center
Industry: Healthcare
Experience Required: 5+ Years in Learning & Development / Training
Compensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience)
Position Summary
We are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the training and development of our customer care and sales teams at Ferty 9. This role is critical in shaping the brand voice, enhancing customer acquisition, and strengthening trust and engagement in the fertility and healthcare space. The Trainer will design and deliver high-impact training programs to equip call center agents with product knowledge, sales techniques, compliance awareness, and customer empathy.
Key Responsibilities
- Design and deliver comprehensive training programs for new and existing call center agents on:
- Healthcare product and service knowledge
- Sales techniques (upselling, cross-selling, objection handling, closing)
- CRM systems and call center tools
- Facilitate onboarding, refresher training, and continuous learning sessions to improve sales performance and customer experience.
- Conduct assessments through knowledge checks, simulations, and live call evaluations to measure training effectiveness.
- Collaborate with Sales, Quality Assurance, and Compliance teams to identify skill gaps and create targeted training modules.
- Develop and update training materials, scripts, job aids, and e-learning content in alignment with company goals and industry standards.
- Provide floor support, coaching, and one-on-one guidance to improve agent performance and conversion metrics.
- Analyze performance metrics (conversion rates, call quality scores, compliance audits) to customize individual or group coaching.
- Maintain accurate training records, attendance, and performance reports for compliance and audits.
Qualifications
Education:
- Bachelor’s degree in business, Healthcare Administration, Communications, or a related field (preferred).
Experience:
- Minimum 2+ years in healthcare sales or telehealth/call center sales environment.
- Minimum 2+ years as a Trainer, Sales Coach, or Team Lead in a call center setting.
- Experience in regulated healthcare environments required.
Skills & Competencies
- Strong understanding of healthcare sales processes
- Excellent communication, facilitation, and presentation skills.
- Proficiency in coaching on sales psychology, active listening, and conversion techniques.
- In-depth knowledge of healthcare compliance and regulations.
- Hands-on experience with CRM and call center software.
- Strong organizational, documentation, and time management skills.
Preferred Qualifications
- Fluency in English & Telugu (mandatory)
- Knowledge of Hindi is a strong advantage
Why Join Us?
- Opportunity to drive impactful healthcare conversations in a leading fertility brand.
- Collaborative work environment with growth and learning opportunities.
- Be a key contributor to shaping patient trust and brand reputation.
Ferty 9 – Empowering Families, Inspiring Hope
Software Development Training Specialist
Posted today
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Job Description:
At NIAT, we believe in delivering practical, industry-relevant training that empowers students to become great developers. Our product developers are passionate about teaching, simplifying complex concepts, and creating inclusive learning environments for students. This is your chance to make a lasting impact on students who have just completed their 12th standard and are eager to excel as developers.
Key Responsibilities
- Deliver daily in-person classroom training on programming and/or full-stack development.
- Design, develop, and implement learning activities, materials, and resources that align with industry standards.
- Provide personalized learning experiences by understanding student needs and delivering tailored support throughout the program.
- Actively assist and resolve student queries and issues promptly, providing mentorship and guidance.
- Contribute to curriculum development and improvements based on student feedback and industry trends.
- Continuously develop and demonstrate a teaching philosophy that inspires student learning.
- Review student deliverables for accuracy and quality.
- Handle a class size of 70-100 students, ensuring engagement and effective learning outcomes.
- Stay current with professional development in both pedagogy and software development practices
Requirements:
- A Masters degree (M.Tech) in CSE, IT, Data science,AI/ML,Software Engineer etc will be an added advantage.
- Having teaching or training experience in Computer Science is an added advantage.
- Passion for teaching and mentoring, with a commitment to student success.
- Alignment with NxtWaves vision and culture.
Skills Must-Have:
- Professional fluency in English, with excellent communication and presentation skills.
- Strong proficiency in Python, Java, and JavaScript programming languages. Knowledge of additional programming languages is an added advantage.
- Strong proficiency in Data Structures and Algorithms.
- Strong knowledge of object-oriented programming.
- Proficiency in content development using tools like Google Sheets, Google Slides, etc. (Knowledge of Microsoft 365 stack is a plus).
- Ability to quickly learn and use technology platforms to interact with students.
- Empathy, ambition, and the ability to work closely with individuals from diverse backgrounds and cultures.
Good to Have
- Familiarity with Git and version control systems.
- Strong knowledge of the subject matter, industry standards, and best practices in software development.
- Ability to adapt teaching methods to various learning styles & requirements.
- Strong problem-solving and solution-seeking mindset.
- Openness to constructive feedback and continuous improvement.
- A sense of ownership, initiative, and drive for delivering high-quality teaching outcomes.
Job Overview:
Working days: 6 days a week
Industry Type: Education / Training
Department: CSE
Education PG: M.Tech in CSE or (Computer Science relevant branches)
Full-Stack Development Training Specialist
Posted today
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Job Description:
At NxtWave, we believe in delivering practical, industry-relevant training that empowers students to become great developers. Our product developers are passionate about teaching, simplifying complex concepts, and creating inclusive learning environments for students. This is your chance to make a lasting impact on students who have just completed their 12th standard and are eager to excel as developers.
Key Responsibilities
- Deliver daily in-person classroom training on programming and/or full-stack development.
- Design, develop, and implement learning activities, materials, and resources that align with industry standards.
- Provide personalized learning experiences by understanding student needs and delivering tailored support throughout the program.
- Actively assist and resolve student queries and issues promptly, providing mentorship and guidance.
- Contribute to curriculum development and improvements based on student feedback and industry trends.
- Continuously develop and demonstrate a teaching philosophy that inspires student learning.
- Review student deliverables for accuracy and quality.
- Handle a class size of 70-100 students, ensuring engagement and effective learning outcomes.
- Stay current with professional development in both pedagogy and software development practices.
Requirements:
- A Master’s degree (M.Tech) in CSE, IT,(Technical Background) will be an added advantage.
- Having teaching or training experience in Computer Science is an added advantage.
- Passion for teaching and mentoring, with a commitment to student success.
- Alignment with NxtWave’s vision and culture.
Skills
Must-Have:
- Professional fluency in English, with excellent communication and presentation skills.
- Strong proficiency in Python, Java, and JavaScript programming languages. Knowledge of additional programming languages is an added advantage.
- Strong proficiency in Data Structures and Algorithms.
- Strong knowledge of object-oriented programming.
- Proficiency in content development using tools like Google Sheets, Google Slides, etc. (Knowledge of Microsoft 365 stack is a plus).
- Ability to quickly learn and use technology platforms to interact with students.
- Empathy, ambition, and the ability to work closely with individuals from diverse backgrounds and cultures.
Good to Have
- Familiarity with Git and version control systems.
- Strong knowledge of the subject matter, industry standards, and best practices in software development.
- Ability to adapt teaching methods to various learning styles & requirements.
- Strong problem-solving and solution-seeking mindset.
- Openness to constructive feedback and continuous improvement.
- A sense of ownership, initiative, and drive for delivering high-quality teaching outcomes.
Job Overview:
- Working days: 6 days a week
- Type of employment: 2 Months Training + Employee
- CTC: Up to 25,000 Rs During Training + 5.6LPA - 10 LPA (After training based on the performance)
If you're interested, please fill out the form
Form Link:
Training Manager - French Language & Development
Posted today
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Job Description: Training Manager - French Language & Development
We are seeking a highly experienced and strategic Training Manager - French Language & Development to lead our comprehensive training initiatives, focusing particularly on advanced French language proficiency and professional skills development for our organization. The ideal candidate will be a seasoned professional, ready to take on the responsibility of a Trainer of Trainers (ToT) , ensuring high standards across our instructional teams.
Job Title
Training Manager - French Language & Development
Experience
Minimum 15 years of progressive experience in Training and Development (T&D), Learning & Development (L&D), or a related field.
Language & Certification
C1 Certification in French (CEFR) or equivalent, demonstrating native or near-native fluency.
Location
Remote
Key Responsibilities
Strategic Leadership & Program Management
- Design and Strategy: Lead the full training cycle—from Needs Analysis to Evaluation for all French language, cultural, and professional skills programs.
- Curriculum Development: Oversee the creation, enhancement, and maintenance of high-quality, engaging training content and materials, ensuring alignment with global standards and business objectives.
- Stakeholder Collaboration: Partner with senior leadership and department heads to identify critical skill gaps and forecast future training needs across various business units.
Trainer of Trainers (ToT) & Quality Assurance
- Train-the-Trainer (ToT): Design and deliver advanced Train-the-Trainer programs to develop and mentor the internal team of trainers/facilitators.
- Coaching and Mentoring: Provide continuous coaching, performance feedback, and professional development to the training team to elevate their instructional design and delivery skills.
- Quality Control: Establish robust quality assurance mechanisms for all French language training sessions, including observation, feedback, and certification of internal trainers.
- Best Practices: Drive the adoption of modern, innovative instructional methodologies, adult learning principles, and best practices in both language and professional skills training.
French Language Expertise & Delivery
- Advanced Facilitation: Directly facilitate specialized and complex training sessions in French for leadership, high-potential employees, or specialized roles, as required.
- Proficiency Standardisation: Define, implement, and audit internal French language proficiency assessment standards that accurately reflect C1-level competency for relevant roles.
- Cultural Competence: Ensure all training integrates key cultural nuances and business etiquette relevant to French-speaking markets and professional contexts.
Required Skills and Qualifications
Experience & Education
- Minimum 15 years of experience in Training and Development, with a focus on designing and managing large-scale, complex training programs.
- Proven experience in a senior leadership or management role within L&D, preferably in an international or multilingual environment.
- Demonstrable expertise in designing and leading Train-the-Trainer (ToT) initiatives.
- Bachelor’s or Master’s degree in Human Resources, Education, Organisational Development, or a related field. Relevant professional certifications (e.g., CPTD, CPLP, ATD Master Trainer) are highly desirable.
Language & Communication
- Mandatory: C1 Certification in French (CEFR) or a demonstrated equivalent high-level proficiency in speaking, reading, and writing.
- Excellent Communication Skills (English & French): Exceptional written and verbal communication, presentation, and public speaking skills in both languages, with a proven ability to convey complex information clearly and influence stakeholders at all levels.
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Training Manager - French Language & Development
Posted 3 days ago
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Job Description: Training Manager - French Language & Development
We are seeking a highly experienced and strategic Training Manager - French Language & Development to lead our comprehensive training initiatives, focusing particularly on advanced French language proficiency and professional skills development for our organization. The ideal candidate will be a seasoned professional, ready to take on the responsibility of a Trainer of Trainers (ToT), ensuring high standards across our instructional teams.
Job Title
Training Manager - French Language & Development
Experience
Minimum 15 years of progressive experience in Training and Development (T&D), Learning & Development (L&D), or a related field.
Language & Certification
C1 Certification in French (CEFR) or equivalent, demonstrating native or near-native fluency.
Location
Remote
Key Responsibilities
Strategic Leadership & Program Management
- Design and Strategy: Lead the full training cycle—from Needs Analysis to Evaluation for all French language, cultural, and professional skills programs.
- Curriculum Development: Oversee the creation, enhancement, and maintenance of high-quality, engaging training content and materials, ensuring alignment with global standards and business objectives.
- Stakeholder Collaboration: Partner with senior leadership and department heads to identify critical skill gaps and forecast future training needs across various business units.
Trainer of Trainers (ToT) & Quality Assurance
- Train-the-Trainer (ToT): Design and deliver advanced Train-the-Trainer programs to develop and mentor the internal team of trainers/facilitators.
- Coaching and Mentoring: Provide continuous coaching, performance feedback, and professional development to the training team to elevate their instructional design and delivery skills.
- Quality Control: Establish robust quality assurance mechanisms for all French language training sessions, including observation, feedback, and certification of internal trainers.
- Best Practices: Drive the adoption of modern, innovative instructional methodologies, adult learning principles, and best practices in both language and professional skills training.
French Language Expertise & Delivery
- Advanced Facilitation: Directly facilitate specialized and complex training sessions in French for leadership, high-potential employees, or specialized roles, as required.
- Proficiency Standardisation: Define, implement, and audit internal French language proficiency assessment standards that accurately reflect C1-level competency for relevant roles.
- Cultural Competence: Ensure all training integrates key cultural nuances and business etiquette relevant to French-speaking markets and professional contexts.
Required Skills and Qualifications
Experience & Education
- Minimum 15 years of experience in Training and Development, with a focus on designing and managing large-scale, complex training programs.
- Proven experience in a senior leadership or management role within L&D, preferably in an international or multilingual environment.
- Demonstrable expertise in designing and leading Train-the-Trainer (ToT) initiatives.
- Bachelor’s or Master’s degree in Human Resources, Education, Organisational Development, or a related field. Relevant professional certifications (e.g., CPTD, CPLP, ATD Master Trainer) are highly desirable.
Language & Communication
- Mandatory: C1 Certification in French (CEFR) or a demonstrated equivalent high-level proficiency in speaking, reading, and writing.
- Excellent Communication Skills (English & French): Exceptional written and verbal communication, presentation, and public speaking skills in both languages, with a proven ability to convey complex information clearly and influence stakeholders at all levels.