Customer Relationship Management Executive

Noida, Uttar Pradesh TGM SERVICES

Posted 8 days ago

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Job Description

About Magic Billion

We set up Magic Billion ( - a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum from blue to white collar jobs).

As a 360-degree talent management company, we do the following:

• Generate demand for Indian talent from international employers;

• Mobilisation and sourcing – to the exact job specs provided by the employer;

• Screenings and interviews – including language and soft skills filters;

• All paperwork for work permits and visas;

• Any trainings and up-skilling required by the employer;

• Pre-departure culture training;

• Support to the employer and candidate in the destination country.

We are seeking Customer Relationship Management Specialist– with the following Job


Job Description:

You will be the first point of contact for customers, addressing their queries and concerns via phone, email, or chat. You will actively listen to customers' needs, offer appropriate solutions, and provide exceptional service at all times.


Responsibilities

  • Handle incoming customer inquiries and provide accurate and timely responses
  • Resolve customer complaints or issues in a professional and efficient manner
  • Ensure customer satisfaction by identifying and addressing their needs and concerns
  • Maintain customer records and update the relevant information in the CRM system
  • Collaborate with other departments to resolve complex customer problems
  • Follow up with customers to ensure their issues are fully resolved
  • Upsell products or services to customers when appropriate
  • Provide feedback to management regarding customer trends and concerns
  • Maintain high standards of professionalism, empathy, and patience in all customer interactions


You should be

  • Open to work full time from Noida
  • Customer Centric
  • Gaduate in any stream
  • Preferably from Hospitality or Call Centre Background
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Customer Relationship Management Executive

Noida, Uttar Pradesh TGM SERVICES

Posted today

Job Viewed

Tap Again To Close

Job Description

About Magic Billion

We set up Magic Billion ( - a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum from blue to white collar jobs).

As a 360-degree talent management company, we do the following:

- Generate demand for Indian talent from international employers;

- Mobilisation and sourcing – to the exact job specs provided by the employer;

- Screenings and interviews – including language and soft skills filters;

- All paperwork for work permits and visas;

- Any trainings and up-skilling required by the employer;

- Pre-departure culture training;

- Support to the employer and candidate in the destination country.

We are seeking Customer Relationship Management Specialist– with the following Job

Job Description:

You will be the first point of contact for customers, addressing their queries and concerns via phone, email, or chat. You will actively listen to customers' needs, offer appropriate solutions, and provide exceptional service at all times.

Responsibilities

  • Handle incoming customer inquiries and provide accurate and timely responses
  • Resolve customer complaints or issues in a professional and efficient manner
  • Ensure customer satisfaction by identifying and addressing their needs and concerns
  • Maintain customer records and update the relevant information in the CRM system
  • Collaborate with other departments to resolve complex customer problems
  • Follow up with customers to ensure their issues are fully resolved
  • Upsell products or services to customers when appropriate
  • Provide feedback to management regarding customer trends and concerns
  • Maintain high standards of professionalism, empathy, and patience in all customer interactions

You should be

  • Open to work full time from Noida
  • Customer Centric
  • Gaduate in any stream
  • Preferably from Hospitality or Call Centre Background

This advertiser has chosen not to accept applicants from your region.

Vice President

Noida, Uttar Pradesh Afflatus LLC

Posted 3 days ago

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Job Description

Vice President

Data Management Delivery Leader

Span of Control: 1000+ team (direct and indirect)

Reports to: Data management SGU Business leader (SVP)

Positions reporting into this role: Engineering leads, senior managers, AVP, SAVP

Responsibility Level: VP2

Location: India, Pune/Delhi NCR


Important -

Need People only from IT services companies or Sytem Integrators or information technology services, consulting, and outsourcing company.

Those who have managed large clients or key accounts, handled team sizes more than 600 people minimum,

In past have experience of Leading the Data Practice


Primary Responsibilities

Will be responsible for in leading and overseeing end-to-end delivery of Data Management delivery practice with a revenue span of $100M+ and team span of 1000+, encompassing Data Engineering, Data Migration, Data Modernization, and Data Governance projects. Proven track record of ensuring delivery excellence through well-defined methodologies, standardized practices, and quality assurance frameworks. This also includes proactively embedding data IP and solutions with existing and new client opportunities.


Data Management Delivery Leadership

  • Lead end-to-end delivery of data management projects, ensuring scope, timeline, and quality objectives are consistently met.
  • Oversee multiple concurrent programs and ensure alignment with business and IT strategies.
  • Ensure delivery frameworks and methodologies are properly applied across all data initiatives

Oversee the design and implementation of modern data platforms for clients


Client and Stakeholder Management for Data Management Delivery Mandate

  • Serve as the key point of contact for client’s senior business and technical stakeholders.
  • Communicate overall delivery status, risks, and value delivered in a clear and actionable manner to leadership
  • Align project delivery with evolving business priorities and strategic goals.


Data strategy

  • Lead data strategy creation and implementation that helps the organization to effectively collect, manage, use, and protect its data to support business goals and drive value.
  • Collaborate with stakeholders to define and maintain a clear data roadmap that outlines future data capabilities, technology adoption, and process improvements.


Technical Leadership

  • Lead architecture & design: Define scalable and secure data architecture for data pipelines, warehousing, and processing systems.
  • Technology Selection: Evaluate and recommend appropriate tools, platforms (e.g., Spark, Kafka, Airflow, Snowflake), and cloud services (AWS, GCP, Azure).
  • Code Review & Best Practices: Enforce coding standards, review pull requests, and mentor team members on clean and efficient code.


Proposals and contracts:

  • Lead the development and management of Requests for Proposals (RFPs) and Statements of Work (SOWs) for data management projects.
  • Ensure all proposals and contracts meet organizational standards and client requirements.



Qualifications

  • Bachelor’s or Master’s degree in Data Science, Information Technology, Business Administration, or a related field.
  • Proven experience in winning and delivering accounts within the data management domain or similar industries.
  • 20+ years of experience in data-related project delivery, including 10+ years in a leadership or delivery management role.
  • Strong knowledge of data engineering, data warehousing, data lakes, cloud platforms (e.g., AWS, Azure, GCP), and data governance frameworks.
  • Experience with Agile, Scrum, and/or hybrid project management methodologies.

Excellent leadership, communication, and stakeholder engagement skills.


Apply -

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Vice President Operations

Noida, Uttar Pradesh Afflatus LLC

Posted 3 days ago

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Job Description

We are working on a leadership mandate with a global business process management (BPM) and digital solutions organization , serving leading clients across industries such as insurance, healthcare, banking & financial services, media, and retail.

Role: Vice President – Finance & Accounts

Domain: Insurance (P2P process – AR & AP)

Location: Delhi / Noida

Work Mode: Hybrid (with pick & drop facility)

The role calls for an experienced finance leader with strong exposure to AR & AP within the insurance domain, and proven ability to lead large-scale processes in a BPM environment.

If you have relevant experience or can connect us with someone in your network who may be interested, please feel free to reach out.

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Vice President of Sales

Noida, Uttar Pradesh GoodSpace AI

Posted today

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Job Description

This is a full-time on-site role for a Vice President of Sales located in Noida. The Vice President of Sales will be responsible for overseeing the sales team and operations, managing key accounts, and identifying new business opportunities. Day-to-day tasks include developing and implementing sales strategies, monitoring sales metrics, and working closely with the marketing team to optimise sales efforts. The role will also involve leading sales meetings, setting performance goals, and ensuring the sales team meets and exceeds targets.


Qualifications

  • Sales and Business Development skills
  • Experience in HR tech, HR, Recruitment, Sales
  • HR, HR Tech, Recruitment industry background only
  • Proven leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Analytical skills and data-driven decision-making ability
  • Experience in relevant recruitment sales
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Vice President of Sales

Noida, Uttar Pradesh Successive Digital

Posted 5 days ago

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Job Description

About Us:


We are a rapidly growing digital transformation and IT services company with a strong global presence and delivery centers in India. Our service portfolio includes Product Engineering, Cloud & DevOps, Data/AI, Application Modernization, CMS, and Digital Commerce.

To accelerate our next phase of growth, we are looking for a VP of Sales – a dynamic, hands-on leader who thrives on building and closing new business, scaling teams, and delivering results in the IT services space.


Role Overview:


As VP of Sales , you will be responsible for building and executing our outbound sales engine, generating new pipeline, and winning large IT services deals across global markets. This is a high-impact leadership role focused on driving net new business , setting up scalable sales processes, and building a winning team.


Key Responsibilities:


Sales Hunting & Pipeline Generation

  • Drive outbound-led sales strategy across India, US, UK, and APAC markets
  • Identify, qualify, and close mid-to-large-scale IT services opportunities
  • Leverage ABM, cold outreach, LinkedIn, email, and other outbound strategies to build a robust funnel

Sales Team Building & Leadership

  • Hire, train, and manage a high-performing sales and SDR team in India
  • Create a strong sales culture centered around ownership, accountability, and performance
  • Set KPIs, run regular sales reviews, and drive consistent execution

Sales Operations & GTM

  • Build and optimize sales playbooks, cadences, CRM workflows, and reporting processes
  • Collaborate with marketing, pre-sales, delivery, and leadership to align on GTM efforts
  • Create and run region/vertical-specific sales campaigns to open new logos

Client Engagement & Deal Closure

  • Engage directly with C-level executives and decision-makers to shape opportunities
  • Own and close large pursuits – from pitch to pricing to final negotiation
  • Represent the company at industry events, roadshows, and prospect meetings (virtual & in-person)


Requirements:

  • 15+ years of experience in IT services sales , with a proven track record of hunting and closing large deals
  • Strong understanding of digital engineering, app modernization, cloud, data, and enterprise services
  • Demonstrated ability to build and scale outbound sales functions from scratch
  • Deep familiarity with outbound tools (Sales Navigator, Apollo, HubSpot/CRM), prospecting best practices, and modern lead-gen techniques
  • Prior experience in a fast-paced, growth-stage IT services or digital consulting firm
  • Excellent communication, negotiation, and executive presence
  • Self-driven, hands-on, and outcome-oriented mindset

Preferred:

  • Exposure to global markets, particularly North America and Europe
  • Experience with building partner/BD ecosystems
  • Tech background or engineering degree is a plus

What We Offer:

  • High-impact leadership role with direct influence on business growth
  • Opportunity to build a team and shape the GTM engine from the ground up
  • Competitive compensation with performance-based incentives
  • Dynamic, founder-driven, and innovation-led culture
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Vice President of Sales

Noida, Uttar Pradesh Route2Market®

Posted 8 days ago

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Job Description

Company Description

Route2Market® , a trusted market entry accelerator, is hiring on behalf of a leading global company in robotic cleaning solutions for Solar Power Plants, headquartered in Israel , and renowned for its innovation in the field. The company develops, manufactures, markets, operates and maintains autonomous robotics cleaning solutions for solar power plants worldwide.


We are seeking a visionary and experienced Vice President – Sales to spearhead business growth across India and the MENA region. The role offers a unique opportunity to lead strategic sales initiatives in a high-impact, tech-driven environment, while working closely with industry stakeholders, EPCs, and developers.


This role demands a seasoned sales leader with a strong track record in selling capital equipment to the solar industry, particularly to utility-scale PV plants. The ideal candidate will combine strategic vision, market expertise, and exceptional leadership skills to evolve into broader responsibilities within the organisation.


Role Description

The Vice President – Sales will actively drive growth and market adoption within the company's unique portfolio, operating specifically within the advanced robotic cleaning solutions segment for utility-scale photovoltaic plants. This focused approach presents an opportunity for a candidate to specialise and lead:-


  • Sales Leadership : Develop and execute sales strategies to achieve revenue and market share targets across India and MENA, with a hands-on approach suited to a lean, agile team structure.


  • Team Building & Market Development : Lead a compact sales team, fostering a high-performance culture while actively contributing to market development and client acquisition.


  • Client & Partner Engagement : Build and maintain strong relationships with EPC contractors, project developers, and key industry stakeholders, serving as both strategic leader and primary sales interface.


  • Market Expansion : Identify, evaluate, and secure new business opportunities, ensuring deep market penetration within the company’s specialised portfolio.


  • Technical & Commercial Guidance : Personally advise customers on optimal product solutions to meet project requirements, leveraging deep product knowledge and consultative selling.


  • Proposal & Tender Management : Oversee and contribute directly to the preparation and submission of winning proposals, tenders, and presentations.


  • Market Intelligence : Monitor competitor activities, market trends, and customer needs to inform agile sales strategies and product positioning.


  • Cross-Functional Collaboration : Work closely with technical, operations, product management, and finance teams to ensure seamless execution and client satisfaction.


  • Industry Representation : Represent the company at trade shows, conferences, and industry events to enhance visibility and brand positioning.


  • Strategic Growth Alignment : Align sales with the company’s long-term growth vision, including the potential to take on broader operational and strategic responsibilities over time. This role is designed to evolve in step with the organisation’s expansion.


This is a full-time on-site role located in Noida for a Vice President of Sales. You will directly oversee market expansion efforts, manage the sales pipeline, and collaborate with other departments to align sales strategies with overall business goals.


Qualifications

  • Experience: Minimum 10 years’ proven sales and leadership experience in capital equipment sales to the solar industry, with a strong focus on utility-scale PV plants.
  • Regional Expertise: Demonstrated success in the Indian market.
  • Education: Bachelor’s degree in Engineering (Electronics preferred) or related field; MBA strongly preferred.
  • Industry Knowledge: Deep understanding of solar technologies, project lifecycles, and customer requirements. Experience in selling or managing tech-enabled solutions (e.g., automation, IoT, AI) within the Solar power plant industry will be a strong advantage.
  • Leadership: Proven managerial and team-building skills with the ability to inspire and lead diverse teams.
  • Communication: Exceptional negotiation, presentation, and relationship-building capabilities.
  • Mobility: Willingness to travel extensively within India and internationally.


Compensation & Benefits

  • Base Salary : ₹50,00,000 per annum (carry-home), structured as a combination of fixed and performance-linked components. 
  • Performance Incentives: 20–25% of base salary, linked to achievement of sales and strategic goals.
  • Benefits: Medical insurance, professional development opportunities, and other standard executive benefits.


Please Note:

We are accepting applications only through the LinkedIn platform to ensure better management and tracking of submissions. While we truly appreciate your interest, we kindly request that all applications be submitted via LinkedIn, as this helps us streamline the process more effectively. Thank you for your understanding.


For any queries or clarifications , feel free to write to us at

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Vice President of Engineering

Noida, Uttar Pradesh SimplifyVMS

Posted 3 days ago

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Job Description

Looking for a full time resource who can join immediately. This is an urgent need.


About SimplifyVMS


SimplifyVMS is a next-generation Vendor Management System (VMS) and Contingent Workforce Management Platform designed for global enterprises and Managed Service Providers (MSPs). Our multi-tenant, cloud-native SaaS platform helps organizations manage contingent labor, SOW engagements, and service procurement with agility, compliance, and intelligence.

With customers across North America, EMEA, and APAC , SimplifyVMS is building a scalable, secure, and globally compliant platform that supports multi-region data storage, GDPR compliance, multi-currency transactions, and localization across multiple hierarchies and organizational levels.


We are seeking a visionary VP of Engineering with extensive experience in PHP/Laravel-based SaaS architectures , global-scale system design, and hands-on leadership across architecture, data engineering, performance, and delivery management .


Position Overview

The VP of Engineering will lead all aspects of software engineering and platform architecture for SimplifyVMS, overseeing product development, data architecture, scalability, and technology excellence .

This executive will guide a distributed engineering team to deliver high-performing, secure, and compliant global SaaS products , while ensuring strong collaboration with Product Management, Customer Success, and Operations.

This is both a strategic and hands-on technical leadership role — ideal for a leader who combines deep architectural experience with a passion for building enterprise-grade SaaS platforms that scale globally.


Key Responsibilities

1. Technical Strategy & Architecture

  • Define and own the technical vision and roadmap for the SimplifyVMS platform.
  • Architect and guide the evolution of a PHP/Laravel-based global SaaS solution , ensuring scalability, modularity, and maintainability.
  • Lead architectural modernization efforts including containerization (Docker, Kubernetes) , microservices adoption, and API-first design.
  • Oversee multi-region data residency, GDPR compliance , and data partitioning strategies across EMEA, APAC, and North America.
  • Design and manage multi-currency, multi-language, and localization frameworks across organizational hierarchies and workflows.
  • Define best practices for performance optimization, caching, load balancing, and distributed systems management .

2. Engineering Leadership & Delivery

  • Lead, mentor, and scale a high-performing global engineering team (developers, architects, QA, DevOps, data engineers).
  • Establish engineering excellence frameworks — coding standards, CI/CD pipelines, automated testing, and release governance.
  • Oversee end-to-end delivery of platform enhancements, ensuring on-time and high-quality releases aligned with product roadmap goals.
  • Implement DevSecOps practices ensuring security, compliance, and continuous monitoring throughout the SDLC.
  • Collaborate with product leadership to translate business goals into scalable and sustainable engineering solutions.

3. Data Engineering, Reporting & Analytics

  • Oversee data architecture design , data flow management, and high-performance data pipelines across multi-tenant environments.
  • Drive development of real-time reporting, analytics, and business intelligence capabilities within the VMS platform.
  • Ensure accuracy, performance, and compliance in handling sensitive workforce, financial, and supplier data.
  • Implement data retention, encryption, and anonymization policies aligned with GDPR and regional compliance standards.

4. Global Platform Management

  • Manage and optimize multi-region deployments , ensuring uptime, reliability, and performance SLAs.
  • Oversee cloud infrastructure strategy (AWS / Azure / GCP) including load balancing, redundancy, and cost optimization.
  • Establish standards for disaster recovery, monitoring, and incident management .
  • Lead initiatives for workflow localization — ensuring process, currency, and language variations function seamlessly across regions and organizational hierarchies.

5. Stakeholder & Cross-Functional Leadership

  • Collaborate with Product, UX, and Customer Success teams to align technology with customer outcomes.
  • Partner with executive leadership on product vision, innovation strategy, and technology investment planning.
  • Represent Engineering in customer-facing discussions for enterprise clients and strategic partners.
  • Build a culture of ownership, transparency, and continuous learning across engineering teams.


Required Skills & Qualifications

Technical Expertise

  • 12+ years of software engineering experience, with 5+ years in a senior engineering leadership or VP role .
  • Deep hands-on experience in PHP, Laravel, MySQL/PostgreSQL , and modern web application architectures .
  • Proven experience building and scaling complex B2B SaaS platforms supporting global enterprise customers.
  • Strong expertise in:
  • Microservices and containerization (Docker, Kubernetes).
  • Multi-tenant architectures with role- and hierarchy-based access.
  • Multi-region data storage and GDPR compliance frameworks .
  • Multi-currency, multi-language, and localization management.
  • API-first integration frameworks with HRIS, ERP, and third-party SaaS platforms.
  • Strong background in data engineering, ETL pipelines, and reporting frameworks .
  • Solid understanding of cloud infrastructure (AWS) , DevOps automation, and CI/CD.
  • Experience with performance engineering , load testing , and high availability systems.


Leadership & Management

  • Proven ability to build, scale, and mentor large engineering teams across multiple time zones.
  • Experience managing agile delivery organizations with rapid iteration and continuous deployment.
  • Strong communication and stakeholder management skills — able to collaborate effectively with product, business, and client executives.
  • Track record of transforming legacy systems into modern, cloud-native architectures .


Education

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical discipline .
  • Advanced degree (MBA, M.Tech) preferred but not required.


Preferred Experience

  • Prior experience in HR Tech, Procurement Tech, or Workforce Management platforms .
  • Exposure to AI/ML integration for analytics and intelligent automation.
  • Experience with SOC 2 / ISO 27001 compliance , and secure data handling practices.
  • Thought leadership in modern PHP/Laravel architectures , open-source contributions, or technical publications.


Why Join SimplifyVMS

  • Lead technology innovation for a global SaaS company revolutionizing workforce management.
  • Architect and scale a modern PHP/Laravel-based enterprise platform serving multinational clients.
  • Build and mentor a world-class engineering team with cutting-edge technologies (containerization, DevSecOps, AI-driven reporting).
  • Competitive executive compensation, performance incentives, and leadership visibility.
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Senior Assistant Vice President

Noida, Uttar Pradesh EXL

Posted 3 days ago

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Job Description

Basic Function

  • Enterprise Digital leadership role managing digitalization requirements of enterprise functions, engaging with senior stakeholders, prioritizing initiatives and delivering value
  • Experience and expertise in leading digitalization in the areas of Corporate functions like Legal & Compliance, Facility Management including Travel digitization, ESG, Fleet Management Digitization etc.
  • Sound understanding of functional domains and relevant technology
  • Lead and drive scoping, solutioning, delivery, implementation and adoption of enterprise capabilities across EXL Enterprise
  • Participate in evaluation and recommendation of Enterprise Systems strategy including short-term and long-term roadmap/plans.
  • Drive partnership and alliances with OEM/Suppliers/Partners for capacity creation, skill augmentation, support and go-to-market capabilities
  • Manage a large geographically spread team of technology professionals, including Talent management, Succession development, Retention Management. Drive Organization Structure & Leadership development for evolving enablement and engagement needs of the EXL Business

Essential Functions

  • Participate/Drive Ideation and innovation strategies with Enterprise (Enabling Functions & Corporate), value showcasing from selected Initiatives with the CXO-level and business heads, through presentation and demonstrations
  • Understanding of value chains in Legal and Compliance and other corporate function, with knowledge of CLM applications and its ecosystem will be preferred
  • Manage qualitatively, multiple application enablement initiatives across enterprise and effective tracking & reporting to Sponsors/Stakeholders
  • Interface/Liaison with Functions for all Technology related deliveries, define the requirements for services, tools, data and process to be use across multiple clients
  • Participate and drive budgeting (creation & optimization) activities for the application sub-function based upon the various application maintenance & support necessities and new initiatives roadmap
  • Participate in defining and auditing SDLC process and procedures. Representing in Internal Audits and SOX compliance audits.

Primary Internal Interactions

  • Enabling Functions Leadership
  • Business Operations Leaders
  • All Technology Sub-Functions.
  • EXL Internal / External Audit Teams
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Senior Assistant Vice President

Noida, Uttar Pradesh EXL

Posted 3 days ago

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Job Description

Job Description


Position Title, Responsibility Level

Head of Enterprise Systems Management

Function

Global Technology, Enterprise Digital Applications

Reports to

Vice President – Enterprise Digital

Permanent/ Temporary

Permanent

Span of Control

8 to 10

Location

Noida SEZ


Basic Function


  • Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical
  • This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives
  • Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise functions
  • Drive deployment of Fusion modules
  • Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project
  • Coordinate with Technology teams for development and System Admin related activities
  • Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery
  • Business partner role with leadership to drive new innovations, analytics, user experience
  • Having good communication and interpersonal skills
  • Capability to manage stakeholders’ expectation and escalations


Key Responsibilities


  • Lead end-to-end project delivery and operations for Oracle Fusion.
  • Oversee team performance, delivery timelines, and quality benchmarks.
  • Collaborate with business, technical, and client teams to ensure seamless execution.
  • Manage risks, dependencies, and escalations, ensuring proactive issue resolution.
  • Drive resource planning, utilization, and talent development within delivery teams.
  • Ensure adherence to best practices, governance models, and compliance standards.
  • Foster a culture of continuous improvement and innovation.
  • Partner with leadership in driving digitization of processes across EXL
  • Build strong capability of Fusion Cloud in EXL
  • Manage regular upgrade of application, implement new features being introduced by OEM
  • Focused on team development and continuous training
  • Manage internal stakeholders
  • Manage external partners


Primary Internal Interactions


  • Functional Heads/ VPs/ AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.
  • Interaction with external clients.
  • Internal Audit and SOX - Compliances/ controls in projects


Primary External Interactions


  • Statutory Auditors
  • Implementation Partners
  • Resourcing Partners


Organizational Relationships


Reports To: Vice President – Enterprise Digital Applications

Supervises: Managers and Lead Assistant Managers


Skills

Technical & Process Skills

  • Implementation and Delivery experience in Oracle Fusion Cloud Modules
  • Well versed with Fusion technology landscape and how integrated solutions can be deployed
  • Strong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technical
  • Analytical tools: Use of OTBI, Power BI
  • Create process design documents, BRDs
  • Should possess good verbal and written communication skills
  • Should be able to work independently with the senior stakeholders
  • Hands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage.
  • Ability to learn new technologies
  • Ability to think outside the box and a strong curiosity to understand and learn new things
  • Demonstrated understanding of business data, proper data use / consumption, data quality, and stewardship.
  • Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures.
  • Ability to solicit followership from the functional teams to think beyond the way the things work today.
  • Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governance
  • Strong understanding of Agile, Waterfall, and hybrid delivery models.
  • Experience in stakeholder management at executive and operational levels.
  • Ability to drive large-scale transformation initiatives.


Soft skills (Desired)

  • Ability to handle internal clients
  • Time management and workload planning skills
  • Focus on quality and process improvements
  • Project management
  • Strong analytical, problem-solving, and decision-making skills

Soft Skills (Minimum)

  • Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients).
  • Problem solving and decision making.
  • Ability to build strong working relationships with the business user community.


Education Requirements


  • Post Graduate or any other professional qualification
  • Certifications in PMP, Agile, ITIL, or relevant enterprise application domains



Work Experience Requirements

  • Overall, 19-20 years' experience
  • 8+ years overall experience in Oracle ERP/ Fusion Techno-Functional
  • Experience of Oracle Fusion implementation and Delivery Management
  • Experience with multi-vendor and offshore/onshore delivery models.
  • Knowledge of cloud-based enterprise applications and digital transformation projects.
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