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Senior Lead Customer Care Engineer
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Standard (Mon-Fri)
**Environmental Conditions**
Various outside weather conditions
**Job Description**
+ **Discover Impactful Work**
+ Carry out Installation, maintenance and support of Thermo Fisher Scientific's range of LCMS, HPLC instruments in professional, reliable and customer-orientated manner.
+ Train customers in the operation and maintenance of LCMS and HPLC equipment.
+ Able to demonstrate routine applications of LCMS and HPLC and able to solve primary level application related issues.
+ Have Expertise in Chromatography software and able to demonstrate software features to customers.
+ Responsibility for meeting customer Service KPI's (Key Performance Indicator) and internal critical metric objectives. Understand the company process and follow as per guidelines.
+ Achieve service revenue by championing company products, developing strong customer relationships and working closely with commercial and operations teams.
+ Highly adaptable and proactive in taking care of customer's needs and maintain close relationships with Company Sales, supply chain, technical support and Service teams to assure quality outcomes for all service & issues raised by customer.
+ Accountable and responsible for Customer accounts assigned to satisfy the customer needs.
+ Perform to designated goals of turn-around-time, response time, repair rate and customer expectations.
+ Work in accordance with all relevant certification, regulatory requirements and safety norms by company and customers at site.
+ Ready to Travel as per advice by the reporting manager to provide customer service.
+ Demonstrate the owner ship to handle the focus accounts customers
+ **Education**
+ Degree in Instrumentation / Electronics.
+ **Experience**
+ 7-10+ years of hands-on experience in servicing of Liquid Mass Spectrometer.
+ Along with Liquid Mass spectrometer experience 5+ Years of experience in handling HPLC
+ **Knowledge, Skills, Abilities**
+ Conduct on-site installation of LCMS & HPLC equipment and follow testing procedures to ensure accurate working order
+ Conduct on-site scheduled planned maintenance visits
+ Offer solving and repair support for customers
+ Cultivate and develop positive working relationships with customers, system users and company personnel
+ Complete and submit field service reports
+ Provide training for customers and users on system maintenance Provide feedback to product quality teams
+ Provide feedback for various reports including identifying and isolating outstanding problems with the system
+ Must have strong interpersonal and effective communication skills.
+ Work independently and as part of a group, to accomplish individual and team objectives as well as resolve routine customer concerns
+ Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation, and Involvement
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Lead Data Scientist
Posted today
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Job Description
**Grade Level (for internal use):**
11
**The Team** : As a member of the EDO, Collection Platforms & AI - Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative.
**What's in it for you:**
+ Be a part of a global company and build solutions at enterprise scale
+ Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists)
+ Contribute to solving high-complexity, high-impact problems end-to-end
+ Architect and oversee production-ready pipelines from ideation to deployment
**Responsibilities:**
+ Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems
+ Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines
+ Own all stages of the data science project lifecycle, including:
+ Identification and scoping of high-value data science and AI opportunities
+ Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics
+ Evaluation, interpretation, and communication of results to executive stakeholders
+ Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches
+ Establish and enforce coding standards, perform code reviews, and optimize data science workflows
+ Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services)
+ Mentor and guide junior data scientists; foster a culture of continuous learning and innovation
+ Manage stakeholders across functions to ensure alignment and timely delivery
**Technical Requirements:**
+ Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval
+ Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers)
+ Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems
+ Strong grasp of statistics, probability, and the mathematics underpinning modern AI
+ Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production
+ Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions
+ Familiarity with orchestration and deployment tools: Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit
+ Openness to evaluate and adopt emerging technologies and programming languages as needed
**Good to have:**
+ Master's or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor's)
+ 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role
+ Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products
+ Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:**
**Posted On:**
**Location:** Gurgaon, Haryana, India
Commis
Posted today
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Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Fairfield by Marriott Ahmedabad, Ashram Road, Ahmedabad, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Senior Software Developer
Posted today
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Job Description
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the best in class software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
**Your role and responsibilities**
- Participate in software development lifecycle, specifically development, testing and debugging required to achieve successful implementation of integrated solutions within the product portfolio.
- Complete coding, testing, defect fixes, and production support, using agile methodologies.
- Developing products dealing with scalability, availability, reliability.
- Ability to learn new technologies and processes and quickly apply them to the overall development effort.
- Ability to work on Enterprise level application.
- Ability to guide and participate in architectural level decisions of Product.
**Required technical and professional expertise**
12+years of experience in product development, deployment, configuration, and support of tools.
- Knowledge of Core Java, J2EE, JSP, Servlet, REST API.
- Knowledge of Node.js, React.js, Angular, Dojo.
- Familiarity with any one RDBMS database like ORACLE or DB2 is required.
- Experience in writing Junit is required.
- Experience on distributed systems development.
- IDE Skills: Eclipse, MS Visual Code.
- Ability to work on a large and complex code base.
- Development Platform: Windows & Linux
- Knowledge and experience in Dev-Ops, CI/CD/Release automation.
- Working knowledge of Container Tech: Kubernetes, Docker, Red Hat OpenShift.
- Experience working in an Agile development environment.
**Preferred technical and professional experience**
Knowledge of IBM Engineering Lifecycle Management product
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Software developer
Posted today
Job Viewed
Job Description
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
We are seeking a skilled software developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.
**Your role and responsibilities**
As a key member of our dynamic team, you will play a vital role in crafting exceptional software experiences. Your responsibilities will include bench marking the performance and scalability of complex systems, making performance improvements to the code and assisting with problem determination and resolution to customer issues regarding system performance. Collaboration is at the heart of what we do, and you'll be working closely with fellow developers, designers, and product managers to ensure our software aligns seamlessly with user expectations.
The role seeks good levels of personal organization and the ability to work well within a distributed global team in a fast-paced and exciting environment. You will be office-based, working with senior software engineers who will help you integrate into the team, the department and wider IBM. You will be joining a development squad following Design Thinking and Agile principles where you are expected to collaboratively develop creative solutions. The work can be varied; flexibility to learn new technologies and skills is key as we look to help grow your career within IBM. A positive attitude and a passion to succeed is essential in joining a high-performing software development team at IBM.
**Required technical and professional expertise**
· 2+ years' of experience in software development
· Proven experience with JAVA/Python/JavaScript, other languages also considered
· Knowledge of Both SQL and NoSQL Database implementations
· Knowledge of Frontend Technology - React/Angular/Vue
· Knowledge of Source Code tools like GitHub
· Knowledge of IDE's like Eclipse, VS
· Unit test expertise using any unit test framework like Junit
**Preferred technical and professional experience**
· Exceptional knowledge of data structures, algorithms, enterprise systems, asynchronous architectures, and object-oriented programming
· Experience with popular AWS, Azure, and IBM cloud services for computing, storage, databases, etc.
· Experience developing Single Page Web Applications and frameworks like React or equivalent.
· Experience developing JS, CSS, and HTML sites.
· Professional experience building REST APIs.
* Selenium test framework understanding and any experience using the framework for test automation is a bonus.
· Passionate and driven to design and implement scalable, programmatic solutions to complex problem
· Ability to handle multiple competing priorities in a fast-paced environment
· Technical experience in building and delivering complex software systems
· Experience in working with customers, product management, and senior management to provide value to the market
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Package Consultant-SAP HANA SCM EWM
Posted today
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Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
* As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products.
* You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.
Your primary responsibilities include:
* Strategic SAP Solution Focus: Working across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs.
* Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies
**Required technical and professional expertise**
* 5-12 years SAP experience in consulting with E2E full life cycle implementation on SAP ECC/S4 HANA EWM module
* Knowledge on SAP Best Practices with technical implementation experience
* Strong knowledge in SAP SCM Extended Warehouse Management Solutions and S/4HANA Embedded EWM Solution)
* Good integration knowledge with other components with SAP S/4HANA (WM, SD, MM) and other SAP or Non-SAP legacy applications
* Knowledge of SCOR, APICS certification
**Preferred technical and professional experience**
* Client-facing experience
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Executive-QA
Posted 1 day ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
**Job Description**
At Thermo Fisher Scientific Inc., we are seeking an ambitious and dedicated QA professional for the position of band 3 (direct labour). This role is pivotal in our mission to maintain world-class quality standards and ensure flawless operations. Join us and be part of a team that is determined to make a difference!
**Responsibilities**
+ Manage material receiving, destruction, in-process quality assurance (IPQA), and return activities
+ Perform and conduct quality checks (IPQA) at decided intervals during packaging production
+ Maintain the Archival Area in strict accordance with GMP guidelines
+ Ensure accurate reconciliation of forms to demonstrate compliance and readiness during regulatory inspections
+ Coordinate Clintrack printing jobs and line clearance
+ Conduct EPO pre and post reviews to maintain the quality and conformity of our operations
**Requirements**
+ Proven experience (2-4 years) in quality assurance within the pharmaceutical industry
+ Outstanding attention to detail and strict adherence to GMP guidelines
+ Ability to successfully implement quality checks and manage archival areas
+ Strong skills in conducting regulatory inspections and form reconciliations
+ Competence in managing Clintrack printing jobs and line clearance
+ Ability to perform EPO pre and post reviews effectively
This role offers an outstanding opportunity to contribute to a company that values integrity, innovation, and involvement. We are looking for someone who can bring their proven expertise to our exceptionally ambitious team and help us achieve flawless results!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Specialist, Record to Report
Posted 1 day ago
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Job Description
**Grade Level (for internal use):**
08
**S&P Global Corporate**
**The Role:** Specialist, Record to Report
**The Team:** Be part of a global record to report team and collaborate with domestic and international retained staff, Treasury, Intercompany; AP & OTC teams, and all global business units focusing on achieving team/company objectives.
**The Impact:** The position will perform the AP/T&E reconciliations. The individual will also be helping the Record to report team on the ad hoc reporting and audit requests and ensure the adherence to our SOX policies and procedures related to AP/T&E reconciliations. The position will be an anchor for our acquisitions and divestiture activities and support other accountants within the team during the crunch time.
**Responsibilities:**
+ Work on the AP/T&E reconciliations and accruals reconciliations as assigned.
+ Ensure timely clearance of open items within corporate policies.
+ Work continuously with AP/T&E teams in the reconciling items by monitoring the tracker and addressing the issues proactively.
+ Support the Record to Report team leads on the internal and external audit requests related to AP/T&E reconciliations.
+ Work with Divestiture/Acquisitions team in acquired and discontinued operations of purchased or sold business, cash handling and providing support i.e. reconciliations, financial statements and or contacts.
+ Prepare journal entries and accounting classifications as needed to clear the reconciliations.
+ Performs backfill and support to other accountants in the team
+ Work closely with technical teams to ensure AP/T&E reporting are accurate
**What we're looking for:**
**Basic Qualifications:**
+ 3-5 years of accounting experience with general ledger, Balance sheet reconciliations and analysis experience
+ Bachelor's degree in accounting/finance or related curriculum
+ Experience with Oracle Cloud & ARCS (Preferred)
+ Knowledge of Microsoft Office Products (Outlook, Excel, Access, and Word)
+ Very good communication skills
+ Ability to work independently
+ Organized, responsible and committed
+ Strong attention to detail and analytical skills (proactive problem solver) and an inquisitive mind
+ Comfortable managing the delivery of high-quality outputs with overlapping deadlines and tight time constraints
+ Must be assertive to follow up on resolving issues, ability to multi-task in a fast paced and ever-changing environment
+ Willing to work on US/EMEA Time zones.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Ahmedabad, Gujarat, India
Data Analyst - Data Operations, FIG Bank Rates
Posted 1 day ago
Job Viewed
Job Description
**Grade Level (for internal use):**
07
The Role: As a Data Analyst in our Bank Rates team, you will be responsible to ensure the accuracy, completeness, and timeliness of data published in the MI platform. Maintain a high level of subject matter expertise related to content set, including knowledge of internal applications and external products.
Work Shift: This is a permanent night shift role. You will be required to work in the night hours from 6 P.M to 3 A.M/7 P.M to 4 A.M.
The Location: This position is based in Islamabad, Pakistan.
The Team / The Business: We are truly a global firm. The presence of our Bank Rates team spans over Pakistan, Philippines, India and the United States.
Impact: You will have an opportunity to improve your skillset and grow a global internal and external network that will enable you to regularly assess client service levels and identify creative, viable ways to drive meaningful improvement.
The Career Opportunity: Our Company prides itself in being an equal opportunity employer and a result faced meritocracy. We set high standards and value accountability for all. At the same time, we seek to identify and reward exceptional performance with growth opportunities. Based on planned growth and initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for the team.
Responsibilities:
+ You will contact US banks during US business hours primarily via phone calls, supplemented with emails and Internet-based research to collect comprehensive information on the interest rates for their banking products according to SPGMI parameters
+ You will be responsible for timely entry and submission of data within given timeframes
+ Developing and maintaining business relationships with external contacts/clients as a means to actively track information on the covered content set falls under the preview of this job
+ You are required to keep up-to-date with industry knowledge and build with experience and passage of time
+ Improving measures for capturing data and identify new collection methods related to the covered content set
+ You will have the capacity to learn and work on Fees related and charter jobs
What We're Looking For:
Basic Qualifications:
+ Minimum of a Bachelor's/College degree
+ Excellent communication skills with great telephonic manner to speak to international clients
+ The candidate must have a positive attitude towards work and environment/culture of the team
+ Passionate about work and the urge to go above and beyond
+ Previous calling experience is an added advantage
+ Tight-knit collaboration skills
+ Eager to learn new things and be a standout teammate
+ Ability to work under tight deadlines
+ Excellent attention to detail
+ An interest in the tech industry
About Statement:
At S&P Global Market Intelligence, we know that not all information is important-some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person's ability to perform his or her job.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:**
**Posted On:**
**Location:** Islamabad, Pakistan
Analyst, Fulfillment - MI
Posted 1 day ago
Job Viewed
Job Description
**Grade Level (for internal use):**
07
**S&P Global Corporate**
**The Role:** Analyst, Fulfillment - MI
**The Team:** The Candidate will be joining a team of highly motivated and professional individuals. The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for. The team onboard the clients by processing Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement. The team works 24/5, liaison very closely with the Sales Representatives, Account Managers and Product Managers in understanding the client requirements and configuring the entitlements and capabilities suiting client needs. Client on-boarding is one of the most critical functions as it directly impacts client experience/delight, servicing, and relationships - all of which, in turn, impact ACV. As businesses get more competitive, we need to ensure that clients' onboard process is handled quickly as we deal with entitlements on products and contents what S&P offers.
**What's in it for you:**
- In this role, you will work very closely with the frontline commercial team in understanding the client requirements and enabling the products and services access the client is looking for.
- You will get exposure to the different products, services and data S&P deliver/offer to clients via various delivery platforms
- You will get challenged on a daily basis with a steep learning curve.
**Responsibilities:**
- Collaborate closely with Sales Representatives and Account Managers in understanding the clients' requirements and configuring client accounts with relevant entitlements and capabilities based on the contract the client signed for.
- Need to ensure that he/she does the needful checks and balances before turning on and off the access to the clients.
- Process Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement.
- Ability to work on multiple entitlements process.
- Work closely with Order-To-Cash teams to get client onboard smoothly whenever required
- Respond to requests for information in a timely, professional and positive manner
- Quick in decision-making on client platform onboarding issues and client access issues.
- Able to perform root cause analysis for any client access issue and come up with a preventive solution
- Adapt systems and applications used internally
- The individual should proactively find ways to improve the overall team's efficiency by recommending process improvements with LEAN and Automation ideas and also strive towards the successful implementation of the ideas.
**What are we looking for?**
- Strong customer service skills to effectively work and resolve Fulfillment cases.
- The employee will be expected to work well within a team and demonstrate exceptional learning agility, creativity and problem-solving ability.
- Must possess a diagnostic approach to assist our internal stakeholders including frontline Commercial teams and Product Managers/Owners
- Strong analytical and interpersonal skills.
- Possess excellent verbal & written communication skills
- Fluency and eloquence in English are required.
- Knowledge of MS Office products is a must.
- Experience with Salesforce is a plus.
- **It's mandate to work in rotational shifts.**
- **Amenable to work Hybrid Setup**
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Ahmedabad, Gujarat, India