104 Hospitality jobs in Ahmedabad
Customer Service
Posted today
Job Viewed
Job Description
We are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process.
Roles and responsibilities:
Handling customer queries on Web Chat, E-mails. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Actively participate in team meetings.
Salary and shift Timing:
Starting salary for Fresher: 23K + Incentives
Salary for Experience: UPTO 40K + Incentives (Depends On Interview)
Shift time: Rotational
5 Days working (Week off also Rotational)
Customer Service
Posted today
Job Viewed
Job Description
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Customer Service
Posted today
Job Viewed
Job Description
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Customer Service
Posted 8 days ago
Job Viewed
Job Description
We are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process.
Roles and responsibilities:
Handling customer queries on Web Chat, E-mails. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Actively participate in team meetings.
Salary and shift Timing:
Starting salary for Fresher: 23K + Incentives
Salary for Experience: UPTO 40K + Incentives (Depends On Interview)
Shift time: Rotational
5 Days working (Week off also Rotational)
Customer Service Specialist
Posted 9 days ago
Job Viewed
Job Description
Location: Ahmedabad
Type: Full-time
Industry: Fashion / D2C / E-commerce
Experience: 1+ year
Salary: ₹15,000 – ₹25,000/month
Role Overview:
We’re looking for a dedicated and empathetic Customer Support Executive to join our team and be the voice of Babli across WhatsApp, email, and social media. You'll help our customers with order updates, returns, exchanges, and general queries, ensuring a smooth and positive experience every time.
Key Responsibilities:
- Respond to customer queries via WhatsApp (API), email, and Instagram DMs
- Help customers with order-related concerns: delays, size queries, return/exchange status, etc.
- Coordinate with internal teams for faster resolution
- Update and manage customer communication templates and FAQs
- Handle escalations with patience and professionalism
- Maintain daily query logs and track resolution turnaround time
Requirements:
- 1+ year of experience in customer support (preferably in a D2C or e-commerce brand)
- Excellent communication skills (written + spoken in English and Hindi)
- Familiarity with Shopify, Unicommerce, Shiprocket/Delhivery, etc is a plus
- Prior experience with WhatsApp API tools like Bitespeed, Interakt, or WATI is a bonus
- Empathetic, proactive, and detail-oriented mindset
- Basic knowledge of Excel/Google Sheets
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