Explore diverse job opportunities in Ranchi, Jharkhand, a region experiencing growth across various sectors. Find roles ranging from entry-level positions to senior management, catering to different skill sets and experience levels. The job market in Ranchi presents openings in fields like 3,105 Jobs in Ranchi
0
Channel Sales Rep II
Ranchi, Jharkhand
Honeywell
Posted 4 days ago
Job Viewed
Job Description
As a Channel Sales Rep II here at Honeywell, you will play a crucial role in driving the company's sales growth through effective channel management. Your expertise in building and maintaining relationships with channel partners will enable you to identify new business opportunities and deliver value-added solutions. By providing guidance and mentorship to the channel sales team, you will foster a culture of excellence and drive revenue success for the company.
In this role, you will impact the company's success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the company's market presence through effective collaboration with channel partners. Your ability to build strong relationships, identify new business opportunities, and provide guidance to channel sales representatives will contribute to the company's overall growth and position it as a leader in the industry.
To generate demand for EP and drive Distribution & Retail business in the market. Achieve revenue and margin above set quota in support of Annual Operating Plan. Experience of working with distributor, to engage and expand Channels in assigned geographies and track primary, secondary sales
Customer Management
Meet new customers and expand customer base
To maintain and develop relationships with existing customers
Responsible for Accurate forecast of revenue and growth opportunities in territory / segment
Well conversant with Key Account Management
Having Good Connect with Architects/Consultants/Builders/Govt Deptt /PMC/Electricals Contractors
Sales and Commercial Activities
Ensure Order log-in as per Company Policy
Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer
Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately
Channel and Dealer Management
Increase presence in Trade Market through effective Channel Management
Identify and appoint new Channel and Dealers in assigned territory as required
Engage and Drive additional revenue from existing Channel and Dealer network
Ensure all Channel Communications, reach the Channel on time
Support Channels in achieving their Goals by providing retailing support
Ensure adherence to agreed Commercial Requirements
Appointment of new retailers in assigned geography
Local Product Promotions
Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines
Conduct periodical meets aimed at Dealers, Electrical Contractors and other Key Influencers
Drive Trade Visibility by ensuring Signage's, Display Boards, Brochures and Price Lists are displayed appropriately at Channel and Dealer counters
Identify and drive innovative ways to improve market share
Graduate in any stream/MBA/PG
Team Player, Ability to solve problems,
Good communication skills
Presentation skills
Negotiation skills
Commercial Acumen
Min 5-10 yrs. of experience preferably in Electrical, Lighting, Wire Industry
Location : Bihar
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
In this role, you will impact the company's success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the company's market presence through effective collaboration with channel partners. Your ability to build strong relationships, identify new business opportunities, and provide guidance to channel sales representatives will contribute to the company's overall growth and position it as a leader in the industry.
To generate demand for EP and drive Distribution & Retail business in the market. Achieve revenue and margin above set quota in support of Annual Operating Plan. Experience of working with distributor, to engage and expand Channels in assigned geographies and track primary, secondary sales
Customer Management
Meet new customers and expand customer base
To maintain and develop relationships with existing customers
Responsible for Accurate forecast of revenue and growth opportunities in territory / segment
Well conversant with Key Account Management
Having Good Connect with Architects/Consultants/Builders/Govt Deptt /PMC/Electricals Contractors
Sales and Commercial Activities
Ensure Order log-in as per Company Policy
Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer
Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately
Channel and Dealer Management
Increase presence in Trade Market through effective Channel Management
Identify and appoint new Channel and Dealers in assigned territory as required
Engage and Drive additional revenue from existing Channel and Dealer network
Ensure all Channel Communications, reach the Channel on time
Support Channels in achieving their Goals by providing retailing support
Ensure adherence to agreed Commercial Requirements
Appointment of new retailers in assigned geography
Local Product Promotions
Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines
Conduct periodical meets aimed at Dealers, Electrical Contractors and other Key Influencers
Drive Trade Visibility by ensuring Signage's, Display Boards, Brochures and Price Lists are displayed appropriately at Channel and Dealer counters
Identify and drive innovative ways to improve market share
Graduate in any stream/MBA/PG
Team Player, Ability to solve problems,
Good communication skills
Presentation skills
Negotiation skills
Commercial Acumen
Min 5-10 yrs. of experience preferably in Electrical, Lighting, Wire Industry
Location : Bihar
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
1
District Account Manager
Ranchi, Jharkhand
J&J Family of Companies
Posted 8 days ago
Job Viewed
Job Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
MedTech Sales
**Job Sub** **Function:**
Clinical Sales - Hospital/Hospital Systems (Commission)
**Job Category:**
Professional
**All Job Posting Locations:**
Ranchi, Jharkhand, India
**Job Description:**
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives.
In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.
As pioneers in medical devices, we continually focus on elevating the standard of care-working to expand patient access, improve outcomes, reduce health system costs and drive value. We create people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.
**Job Description:**
Johnson & Johnson Medical Devices is recruiting for **District Account Manager** role, located at **Ranchi, Jharkhand** .
**Role Overview:**
The role will be responsible for Sales of Ethicon Wound Closure & Bio Surgery portfolio in Key Private as well as Govt accounts in entire Jharkhand. The individual is also responsible for KOL Management / Market Development Activities / OT demonstrations for the defined territory. Achieves/exceeds sales targets for the business within a designated territory, and in a manner, consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers' needs, as well as competitive developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier
**Key Responsibilities** **:**
**Sales Turnover**
+ Sell franchise products within a territory
+ Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
+ Analyze sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
+ Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals
+ Participate in Trade Displays and Conference when required
**Territory Management**
+ Develop understanding of customer needs to identify sales opportunities
+ Identify tender/contract opportunities and work with colleagues to deliver
+ With guidance, develop an effective and efficient territory plan
+ Work with KOLs and ensure that they are brand ambassadors for our products
+ Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
**Customer In-service Education & Training**
+ Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively
+ Develop and maintain strong relationships with all levels of customers
+ With assistance, co-ordinate and deliver in-services education sessions
+ Advise marketing on customer's in-service education resource needs
**Key Account Management**
+ With guidance, prepare a plan to optimize key account development and sales growth
+ Identify and document key customers and decision makers
+ Be aware of Key Account strategies for growth
+ Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
+ Provide customer support on inventory, within company guideline
**Product & Market Knowledge**
+ Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
+ Able to demonstrate application/usage of products and differentiate them from competitor's products
+ Develop understanding of competitive products, their features-advantages-benefits
+ Gather information on current practices, behaviors and attitudes
+ Vigilantly obtain usage data of all trained surgeons and monitor adoption
**Distribution Management**
+ Develop/implement distribution network for assigned territory
+ Ensure distributor health is as per agreed guidelines
**Expense, Equipment and Samples**
+ Judiciously handle AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
+ Seek prior approval for budget variations
+ Work within sample issue and co-ordination guidelines
+ Agree expense budget/guidelines with immediate Manager
+ Plan sample and expense utilization to optimize usage while remaining in budget
**Self-Development**
+ Identify specific actions to improve job performance in specific areas
+ Participate in nominated training programs
+ Active self-learning strategies to maintain knowledge
+ Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
+ Effectively apply new learning on the job.
**Corporate Ethics and Governance**
+ Maintain a responsible and ethical approach while actively pursuing business outcomes
+ Conduct business within ethics and values expressed in Credo
+ Relationship with customers based on high ethical standards
**Education:**
+ You will be a science graduate or MBA preferably
+ You will have a minimum of 3-4 years of experience in healthcare required.
**Experience and Skills:**
+ You will have experience in managing HCP KOLs
+ Your sales experience in surgical consumables will be preferred
**Other:**
Should be proficient in Hindi & English.
**Are you ready to impact the world?**
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
MedTech Sales
**Job Sub** **Function:**
Clinical Sales - Hospital/Hospital Systems (Commission)
**Job Category:**
Professional
**All Job Posting Locations:**
Ranchi, Jharkhand, India
**Job Description:**
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives.
In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.
As pioneers in medical devices, we continually focus on elevating the standard of care-working to expand patient access, improve outcomes, reduce health system costs and drive value. We create people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.
**Job Description:**
Johnson & Johnson Medical Devices is recruiting for **District Account Manager** role, located at **Ranchi, Jharkhand** .
**Role Overview:**
The role will be responsible for Sales of Ethicon Wound Closure & Bio Surgery portfolio in Key Private as well as Govt accounts in entire Jharkhand. The individual is also responsible for KOL Management / Market Development Activities / OT demonstrations for the defined territory. Achieves/exceeds sales targets for the business within a designated territory, and in a manner, consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers' needs, as well as competitive developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier
**Key Responsibilities** **:**
**Sales Turnover**
+ Sell franchise products within a territory
+ Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
+ Analyze sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
+ Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals
+ Participate in Trade Displays and Conference when required
**Territory Management**
+ Develop understanding of customer needs to identify sales opportunities
+ Identify tender/contract opportunities and work with colleagues to deliver
+ With guidance, develop an effective and efficient territory plan
+ Work with KOLs and ensure that they are brand ambassadors for our products
+ Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
**Customer In-service Education & Training**
+ Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively
+ Develop and maintain strong relationships with all levels of customers
+ With assistance, co-ordinate and deliver in-services education sessions
+ Advise marketing on customer's in-service education resource needs
**Key Account Management**
+ With guidance, prepare a plan to optimize key account development and sales growth
+ Identify and document key customers and decision makers
+ Be aware of Key Account strategies for growth
+ Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
+ Provide customer support on inventory, within company guideline
**Product & Market Knowledge**
+ Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
+ Able to demonstrate application/usage of products and differentiate them from competitor's products
+ Develop understanding of competitive products, their features-advantages-benefits
+ Gather information on current practices, behaviors and attitudes
+ Vigilantly obtain usage data of all trained surgeons and monitor adoption
**Distribution Management**
+ Develop/implement distribution network for assigned territory
+ Ensure distributor health is as per agreed guidelines
**Expense, Equipment and Samples**
+ Judiciously handle AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
+ Seek prior approval for budget variations
+ Work within sample issue and co-ordination guidelines
+ Agree expense budget/guidelines with immediate Manager
+ Plan sample and expense utilization to optimize usage while remaining in budget
**Self-Development**
+ Identify specific actions to improve job performance in specific areas
+ Participate in nominated training programs
+ Active self-learning strategies to maintain knowledge
+ Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
+ Effectively apply new learning on the job.
**Corporate Ethics and Governance**
+ Maintain a responsible and ethical approach while actively pursuing business outcomes
+ Conduct business within ethics and values expressed in Credo
+ Relationship with customers based on high ethical standards
**Education:**
+ You will be a science graduate or MBA preferably
+ You will have a minimum of 3-4 years of experience in healthcare required.
**Experience and Skills:**
+ You will have experience in managing HCP KOLs
+ Your sales experience in surgical consumables will be preferred
**Other:**
Should be proficient in Hindi & English.
**Are you ready to impact the world?**
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
This advertiser has chosen not to accept applicants from your region.
2
Front Office Executive
Ranchi, Jharkhand
Marriott
Posted 10 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Ranchi, Vidyapathi Nagar, Ranchi, Jharkhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Ranchi, Vidyapathi Nagar, Ranchi, Jharkhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
3
Representative, Operations
Ranchi, Jharkhand
Concentrix
Posted 10 days ago
Job Viewed
Job Description
Job Title:
Representative, Operations
Job Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Experience - Fresher or any experience
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
Candidate Profile
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.
Location:
IND Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Representative, Operations
Job Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Experience - Fresher or any experience
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
Candidate Profile
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.
Location:
IND Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Ranchi, Jharkhand
Concentrix
Posted 10 days ago
Job Viewed
Job Description
Job Title:
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
5
Branch Manager- Engineering candidate
Ranchi, Jharkhand
Larsen & Toubro
Posted 1 day ago
Job Viewed
Job Description
- Maintaining and Building relations with Govt Officials, Key customers and Industry.
- Business Development for L&T Businesses.
- Corporate Image Building. Develop and maintain relations with Corporate Houses, Bureaucrats and Government Agencies
- Leading new business of L&T (EdTech, Sufin, Green Energy, Semi-Conductor, Data Center etc.)
- Evaluate and assess business performance and strategies for expansion and growth.
- Attending conferences and industry events, exhibitions, and conferences.
- Promote L&T culture & value systems.
- Involve in employee engagement ideas / initiatives to improve performance, retention, attract talent and create a safer work environment.
- Training and building competencies for future requirements of the company.
This advertiser has chosen not to accept applicants from your region.
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About the latest All Jobs in Ranchi !
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Dean Law
Ranchi, Jharkhand
Amity University
Posted 1 day ago
Job Viewed
Job Description
Experience
Experience – 15 yrs. teaching Post-Ph.D. Experience relevant to Academics.
Experience as a Dean/ HOI is highly preferable/Desirable.
Preference will be given to candidates with a premium educational background and experience in top-tier law schools
Minimum Qualification & Experience
- Ph.D. with 15+ years of experience (Teaching + Industry excluding the duration of Ph.D.)
- Substantial academic and administrative experience in higher education, including leadership roles.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated commitment to excellence in teaching, research, and service.
- Knowledge of current trends, technologies, and best practices in education and research.
- Ability to foster collaboration, innovation, and interdisciplinary partnerships
Key Accountability-
- Strategic
- Support in execution of various institutional strategies for growth and development (Administrative & Academic).
- Student Success : Promote student success and retention by fostering a supportive learning environment, providing academic advising, and facilitating opportunities for research, internships, and experiential learning.
Research and Scholarship: Support and promote faculty research and scholarly activities in the basic sciences, including securing external funding, publishing in reputable journals, and presenting at conferences. Facilities and Resources Management: Oversee the allocation and management of facilities, laboratories, equipment, and other resources necessary for teaching, research, and student learning in the basic sciences.
Curriculum Development : Oversee the development, review, and enhancement of undergraduate and graduate programs in the natural sciences, ensuring academic rigor, relevance, and alignment with accreditation standards.
Diversity and Inclusion : Foster a diverse and inclusive learning environment that promotes equity, respect, and cultural competence among students, faculty, and staff.
Accreditation and Assessment : Ensure compliance with accreditation standards and oversee assessment processes to evaluate student learning outcomes, program effectiveness, and continuous improvement efforts.
Collaboration and Interdisciplinary Initiatives : Encourage collaboration and interdisciplinary initiatives within the department and across other academic units. Represent University/Institution on various professional bodies of repute which is value adding building relationship with the community, government agencies, society at large and with ultimate objective of building brand
This advertiser has chosen not to accept applicants from your region.
7
Contract Manager
Ranchi, Jharkhand
URC Construction (P) Ltd
Posted 1 day ago
Job Viewed
Job Description
Position of Construction Contracts Manager
Dear all LinkedIn Connections,
URC Construction (P) Ltd is HIRING.
- Position: Contracts Manager
- Salary: Best in the Market
- Job Locations: Indore and Ranchi
- Qualification: B.E./B.Tech In Civil Engineering and Similar Certification courses.
- Experience: 10 to 20 Years
- Project Nature: Metro and Buildings
Basic Criteria:
- Effective Cost Management and Communication skills.
- Has good knowledge & experience in the standard method of measurements.
- Sound contracts administration and Management skills.
- Capable of monitoring the Cost control techniques.
- Good at project Commercial Management skills.
Responsibilities:
- Maintain accurate project documentation from inception to completion of the project chronologically for all claim-related matters.
- Be familiar with the Employer's requirements based on the intent for the package-wise, Conditions of Contract, and the project schedule agreed in the contract.
- Identify any changes to the project scope, schedule, and cost and ensure timely issue a notification to the employer for the changes, follow-up, and approval.
- Track the already submitted claims letters individually, and prepare the contractual justification referring to the contractual conditions and prepare the necessary additional supporting documents to substantiate the Contractor’s claim.
- Prepare the Contractual reply/request to the employer for claim approval.
- Prepare the Claim documents
- Prepare a detailed claim statement for all claims for Submission to DAAB
- Prepare a detailed presentation of the claim from the start of occurrence to the present status of the claim to the Advocate and to take the next level of dispute resolution.
- Update the claim status to RO / HO
- Co-ordinate with the project team and get the required details/prepare the necessary inputs as required by Ho/RO team.
- Prepare a Comprehensive EOT application. Substantiate with contemporary records and references, and assist the project team in presenting to the employer, following up until the project timeline is granted.
- Ensure all the claims raised by the project team shall be substantiated with the Contract entitlements in accordance with the Conditions of clause.
- Prepare the required details, provide input to the DAAB committee
- Prepare the required details, provide input to the advocate for arbitration, and till the issue is resolved.
- Ensure to meet the deadline on time without any delay. Able to work under pressure.
- Work closely with the reporting manager and prepare any additional reports/work as directed.
Interested candidates are encouraged to share your resumes to the below details
Mail :
Ph No:
Best Regards
Balaji.M-HR
URC Construction PVT LTD
This advertiser has chosen not to accept applicants from your region.
8
Associate, Training
Ranchi, Jharkhand
Room to Read India
Posted 1 day ago
Job Viewed
Job Description
Position Overview:
The Associate Training will report to the Program Officer (Literacy) and play a critical role in strengthening teacher capacity-building and implementing the State’s Foundational Literacy and Numeracy (FLN) and Quality Education initiatives across the Jharkhand State. The role will focus on designing and contextualizing training modules for teachers, monitoring cadres, and other key functionaries, while also facilitating training sessions to enhance classroom practices in foundational literacy. In addition, the Associate will support the development of Continued Professional Development (CPD) mechanisms for teachers, ensure effective cascading of teacher training, and contribute technical inputs for planning and program delivery. The position will require close coordination with training experts, government stakeholders, and technical partners to ensure robust planning, monitoring, and system strengthening. This role demands a balanced mix of academic expertise in FLN and primary education, strong stakeholder engagement, and project monitoring skills, with the goal of supporting state priorities on FLN and quality education while fostering collaboration at every level of the education system.
About the Project:
Room to Read, in partnership with the Jharkhand Education Project Council (JEPC), is setting up a State Project Management Unit (SPMU) to strengthen the Quality Education ecosystem in the state over a five-year period (2025–2030). The SPMU will design and implement initiatives aligned with the state’s FLN (Foundational Literacy and Numeracy) Mission and other quality education interventions at scale across Jharkhand. This includes driving academic excellence, system strengthening, teacher development, data-based decision making, and community engagement across all districts.
Responsibilities:
Development of Training Module:
- Contribute to the design, adaptation, and contextualization of training modules for teachers, monitoring cadres, and key education functionaries, ensuring alignment with the State FLN (Foundational Literacy and Numeracy) and Quality Education roadmap.
- Integrate evidence-based practices, innovative pedagogy, and local context into training materials to enhance teacher effectiveness in foundational literacy and numeracy.
- Support in the development of session plans, training modules, facilitation guides, and digital/print resources to strengthen classroom practices.
- Collaborate with subject experts, training partners, and government counterparts to ensure quality, relevance, and standardization of training content across districts and blocks.
- Continuously review, update, and refine training modules based on feedback from field implementation, monitoring data, and evolving state priorities on FLN and quality education.
- Ensure training content incorporates capacity-building components for continuous professional development (CPD) of teachers and field cadres.
Technical (Academic) Support:
- Support teams in strengthening partnerships with district and state-level education functionaries, fostering collaboration and building consensus around a shared vision for FLN success.
- Collaborate with government officials and technical partners to ensure the effective utilization of existing and newly developed Teaching and Learning Materials (TLMs) by teachers, students, and Cluster Resource Persons (CRPs).
- Provide training facilitation expertise by supporting the design, delivery, and refinement of effective training sessions for teachers, monitoring cadres, and other stakeholders.
- Enable continuous professional development (CPD) of teachers and education cadres by integrating academic insights into state-led training programs, workshops, and mentoring structures.
- Contribute subject expertise on foundational literacy and pedagogy, ensuring evidence-based teaching practices are reflected in classroom implementation and teacher capacity-building.
- Assist in stakeholder management, ensuring strong academic and technical support to district/block functionaries for improved instructional quality and classroom outcomes.
Capacity Building and Training:
- Facilitate training sessions for teachers, monitoring cadres, and key education functionaries to strengthen classroom practices in foundational literacy.
- Do the need analysis of teacher capacity and support designing the capacity building packages for teachers and stakeholders.
- Support the cascading model of teacher training by mentoring block- and cluster-level officials to ensure consistent and effective knowledge transfer.
- Contribute to the development and implementation of Continuous Professional Development (CPD) mechanisms for teachers to sustain and improve instructional practices.
- Provide technical input and facilitation support to leadership and training partners for planning and delivering high-quality training programs.
- Build the capacity of district and block stakeholders by fostering collaboration, problem-solving approaches, and evidence-based decision-making to achieve state FLN and quality education goals.
Monitoring, Evaluation and Reporting:
- Support the monitoring and assessment of training sessions, including the administration and review of pre- and post-tests, to evaluate training effectiveness and identify areas for improvement.
- Track and review the implementation of FLN and Quality Education initiatives across allocated districts and blocks, ensuring alignment with state priorities and project goals.
- Collect, analyze, and interpret program monitoring data to generate actionable insights that inform decision-making, mid-course corrections, and planning at district and block levels.
- Provide regular updates, field reflections, and technical inputs to supervisors, contributing to evidence-based strategies and system strengthening.
- Document learnings, challenges, and promising practices to build a knowledge base that supports continuous improvement of training and implementation processes.
Others:
- Any additional tasks allocated by the supervisor, within the scope of the overall project and program implementation done by Room to Read across states.
Qualifications:
Required:
- Minimum of a Bachelor’s degree in any discipline; a B.Ed. or a specialized degree in Education/Training will be an added advantage.
- At least 2–3 years of professional experience in the development sector, particularly in government engagement, with a minimum of 1 year of relevant experience in school education or large-scale education projects.
- Proven experience of working with government stakeholders at the district and/or block levels is essential.
- Strong understanding of government systems, protocols, administrative processes, and education governance structures.
- Demonstrated ability to analyze data and generate actionable insights for planning, monitoring, and decision-making.
- Excellent verbal and written communication skills in Hindi and good proficiency in spoken and written English.
Preferred:
- Ability to work collaboratively with multiple stakeholders, adapt to dynamic environments, and travel frequently to blocks and districts as required.
- Prior experience of working in a non-profit organization that is focused on maintaining high quality work and low overhead.
- Prior experience in a fast-paced, growth-oriented global or regional organization.
Compensation:
Room to Read offers a competitive salary with excellent benefits. Benefits include a thirteenth-month bonus, health insurance and a retirement plan. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization that is changing and transforming the lives of millions of children in developing countries on literacy and gender equality in education.
Room to Read is a child-safe organization.
This advertiser has chosen not to accept applicants from your region.
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