42 Automobile jobs in India
Sr Automobile Service Technician (Karnataka)
Posted 3 days ago
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Job Description
1. Customer Handling
Receiving customer with smile and greet him with Politeness, courteousness and professionalismVerify the service requests made by customers & Capture VOC of the customer and update in the systemConversational skill for telephonic as well as face to face discussionCustomer communications about repair updates2. Diagnosis
Analyse and Diagnose the Scooter to identify number and type of repairs applicableUpdate the diagnosis report in the WMS (Getafix) Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed3. System Handling
Track the Customer complaint in Zendesk and update the system on live basisOperate Workshop Management System (Getafix) and ensure 100 % adherenceUpdate operational Status and ETA on timely basis in both CRM and WMS systemsCheck for scooter health in Telematics Command centre for deep diagnosis4. Technical Repairs
Service Champion should be fully equipped with knowledge on OLA ScooterCould able to repair/replace all the parts of the scooterEnsure he/she is updated on OLA technical curricular, news bulletin on EV 5. Process and Operational Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.Invoicing and Payment CollectionsEnsure bays are free from any foreign materials and fit for serviceability6. Parts Operation
Auditing the inventory and ensure system and physical inventory is samePerform GRN and maintain Inventory at Experience CentreEnsuring Warranty part reverse logistics to the Mother workshop7. Safety and Compliance
Wear Uniform and Protective Gear while repairing scooterUse Protective Gear and proper handling of Tool Kits while repairing scooterEnsure fire fighting equipment are in place to ensure fire handlingRequirementsOnly male candidate.Min qualification: 12th pass/diploma/ITI/graduation/post graduation.Min experience: min 4-5 years experience in an automobile industry in service sector.BenefitsSalary: ₹ ctc per month including PF+ ESIC +IncentiveAutomobile Sales Advisor
Posted 21 days ago
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Job Description
Act as a single point of contact for customers and provide a delightful experience to them throughout their purchase journey.
Adhere to SOS guidelines at all times.
Assess and understand customer needs, facilitate the decision-making process on the model being considered, guide on finance options available and explain value-added services and their benefits.
Focus continuously on lead generation, efficient event planning by maximizing territory coverage and managing referrals.
Value and respect the customers time and treat customers data with utmost confidentiality.
Capture complete, accurate customer details on Sales Trac APP with the next follow-up appointment mentioned.
Ensure all customer queries are answered in detail, accurately & patiently and ensure customers understand processes being followed completely.
Ensure demonstration and test drive for all enquiries and home visits where required.
Ensure customer docket is filled completely, while clearly mentioning tentative date for delivery and other commitments as per the customer requisites (as per MSIL guidelines).
Be well-groomed at all times and ensure that the customer is greeted cheerfully and politely.
Strive to achieve sales and value-added services target as assigned by Senior Relationship Manager.
Diligently complete paperwork associated with all customer interactions. Ensure transparent communication of deal and document-related details.
Personally ensure delightful and timely delivery as per the commitment made to the customer.
Achieve enquiry, test drive, booking and retail targets
Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers
Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards
Post Sales : Delivery / Post Sales follow-up
Understands customer's requirement for finance & guides customer on options/ documentation basis his profile.
Keeping track of customer's car related requirements & keeping him posted with regular updates
Responsible for customer satisfaction & long term relationship building
Ensuring KIA experience and zero customer complaints
Automobile Sales Executive - Odisha
Posted 6 days ago
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Automobile Sales Executive - Jharkhand
Posted 7 days ago
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Automobile Sales Executive - Bihar
Posted 7 days ago
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Automobile Sales Executive (Chhattisgarh)
Posted 20 days ago
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The automobile industry in India presents diverse job opportunities, from manufacturing and design to sales and marketing. Professionals with expertise in mechanical engineering, automotive technology, and supply chain management are highly sought after. The sector is experiencing growth, driven by increasing demand for vehicles and technological advancements.