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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Job Title: Lead Member Technical Staff – Lead AI/ML Engineer

About Us:

Athenahealth is a leading provider of cloud-based services for healthcare systems, dedicated to transforming the way healthcare is delivered and managed. Founded in 1997, the company focuses on providing innovative solutions that enhance the efficiency and effectiveness of healthcare providers, enabling them to deliver better patient care.

Athenahealth is a forward-thinking organization dedicated to leveraging cutting-edge technology to drive innovation and deliver exceptional solutions. We are seeking a talented Lead AI/ML Engineer to join our dynamic team and lead the development of advanced machine learning models and AI solutions.

Job Summary:

As the Lead AI/ML Engineer, you will be responsible for designing, developing, and implementing machine learning algorithms and AI solutions that address complex business challenges. You will lead a team of engineers collaborating with cross-functional teams to drive the successful deployment of AI initiatives. Your expertise will be crucial in shaping our AI strategy and ensuring the delivery of high-quality, scalable solutions.

Key Responsibilities:

• Lead the design and development of machine learning models and AI solutions to solve business problems.

• Select appropriate machine learning or deep learning models based on problem context and data availability.
• Develop, train, test, and validate models using state-of-the-art methodologies and frameworks.
• Collaborate with analytics, developers and domain experts to acquire, clean, and preprocess large datasets.
• Engineer features and performs exploratory data analysis to ensure data quality and model readiness.
• Containerize models (Docker/Kubernetes), implement monitoring (Prometheus/Grafana), and automate pipelines (MLflow/Kubeflow).
• Implement models into production environments, ensuring robustness, scalability, and maintainability.
• Develop and maintain CI/CD pipelines for seamless model integration and deployment.
• Monitor and evaluate model performance post-deployment and iterate based on feedback and performance metrics.
• Document model architecture, development processes, and performance evaluations thoroughly.
• Share insights and technical know-how with team members to foster a culture of continuous learning and improvement.
• Research & Innovation: Stay ahead of AI trends (LLMs, generative AI) and advocate for ethical AI practices.  

• Analyze large datasets to extract insights and improve model performance.
• Ensure compliance with data privacy and security regulations in all AI/ML initiatives.

Qualifications:

• Bachelor’s or master’s degree in computer science, Data Science, Machine Learning, or a related field.
• Proven experience (5+ years) in AI/ML engineering, with a strong portfolio of successful projects.
• Proficiency in programming languages such as Python, R, or Java, and experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
• Strong understanding of machine learning algorithms, statistical modeling, and data analysis techniques.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

(Primary Function)  Responsibilities may include, but are not limited to:

    Technical Execution

• Produce accurate, unambiguous technical design specifications to the appropriate detail
• Ability to critique technical documentation as needed
• Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing
• Proactively Identifies and proposes new, alternative technology in order to create scalable implementations and achieve results.
• Accurately estimate the size of development tasks in story points; challenge other during estimation
• Provide high level T-shirt sizing for the work required to build smaller software components and services
• Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so
• Write, debug, and deploy code to production; deliver timely fixes
• Participates in team member interview process as needed; influences final hiring decisions.
• Scale systems to meet business demand
• Deploy systems to meet availability targets (HA/DR)
• Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
• Perform peer code reviews in order to ensure quality standards.

Contributions to the Team

• Act as the subject matter expert for their area of assignment
• Participate on scrum teams following practices outlined by team
• Take ownership of what the team builds after the release; consider customer adoption as success criteria
• Contribute to agile ceremonies to improve team performance
• Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across the team to ensure completion and effectiveness
• Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives
• Drive self-organization; help determine how the team functions in collaboration with your peers
• Serve as Scrum Master as assigned and  ensure high team effectiveness and efficiency

Cross functional Coordination and Communication

• Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
• Collaborate with members of product and UX teams to design solutions
• Builds strong relationships with cross-functional team members and business stakeholders
• Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences

Mentorship of Others

• Advise and train members of the team to maximize overall productivity and effectiveness of the team.

Education, Experience, & Skills Required:

• 8-12 years of experience in an engineering role.
• Hands-on experience in an Agile environment.
• Been a part of SDLC, deployment, and support of software projects.
• Bachelor's Degree or equivalent. • Significant software engineering skills and computer science experience.
• Working knowledge of modern programming languages such as Java, Spring Boot, Node JS, React, JavaScript/jQuery, and TypeScript.
• Working experience in architecting/developing solutions on AWS.
• Working knowledge of Version Control Management tools like Perforce and Git.
• Working knowledge of DevOps tools like Terraform, Jenkins, Groovy, and Docker.
• Working experience with object-oriented programming, relational database technologies, distributed computing tech, and RESTful APIs.
• Demonstrated experience in leading or developing high-quality, enterprise-scale software products using a structured system development lifecycle.

Behaviors & Abilities Required:

• Ability to learn and adapt in a fast paced environment, while producing quality code
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels
• Ability to prioritize both individual time and the time of the team
• Strong mentoring and coaching skills that encourage growth for more junior members
• Ability to write code that is technically sound, performant, scalable, and readable
• Ability to collaborate with business owners to understand and refine business requirements
• Ability and willingness to demonstrate ownership of an area of athena’s technology

About athenahealth

Here’s our  v ision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.    

What’s unique about our locations?  
From an historic, 19 th   century arsenal to a converted, landmark power plant,  all   of   athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our  10   offices across the United States and India —  plus numerous remote employees —  all work to modernize the healthcare experience, together.  
 
Our company culture might be our best feature.  
We don't take ourselves too seriously. But our work? That’s another story.  athenahealth develops and  implements products and services that support US healthcare : It’s   our chance to create healthier futures for ourselves, for our family and friends, for everyone.   

Our vibrant and talented employees — or  athenistas , as we call ourselves — spark the innovation and passion needed to accomplish  our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every  athenista  feels comfortable bringing their  best  selves to work.  

Our size makes a difference, too: W e are small enough  that   your  individual contributions   will stand out   — but  large enough  to grow your career with our   resources and established business stability .  
 
Giving back is integral to our culture. Our  athenaGives   platform strives to  support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s   Corporate Social Responsibility   ( CSR )   program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.    

What can we do for you?  
Along with health and financial benefits,  athenistas   enjoy perks specific to each  location, including commuter support, employee assistance programs, tuition assistance,  employee  resource groups, and collaborative workspaces — some offices even welcome dogs.    

In addition to our traditional benefits and perks, we sponsor events throughout the year, including  book clubs, external speakers, and hackathons. And we  provide  athenistas   with  a  company culture  based on   learning,  the support of an   engaged team,  and  an inclusive environment where all employees are valued .   

We also  encourage a better work-life balance for  athenistas   with our flexibility . W hile  we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth  enables employees to find a balance that feels fulfilling and productive for each individual situation.  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Senior Member of Technical Staff to join our Platform division. You will be partnering with senior business and product leadership to do great things. Ultimately your work will focus on improving corporate performance, product performance and outcomes. But enough about us, let’s talk about you. 
  
You are a developer with extensive experience in designing and building full stack web applications, preferably in public and private cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability of quickly picking up the complicated healthcare space.  
 
You are a tenacious, but nimble learner, who demonstrates design & engineering excellence.  
  
Job Responsibilities 

• Produce accurate, unambiguous technical design specifications to the appropriate detail 
• Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing 
• Proactively identify and proposes new, alternative technology in order to create scalable implementations and achieve results 
•  Act as the subject matter expert for area of assignment 
•  Advise and train members of the team to maximize overall productivity and effectiveness of the team 
•  Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals 

 
Typical Qualifications

• 4+ years of experience in an engineering role 
•  Experience in an Agile environment preferred 
• Knowledge of modern programming languages such as: Java, Python, and javascript/jQuery 
•  Knowledge of Unix/Linux, Big Data, SQL, NOSQL, and various other technologies 
• Experience with object oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks 
• Experience with iOS and Android environments 
• Exposure to AI/ML frameworks and tools is a plus

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Job Description

We are looking for a Member of Technical Staff to join our Direct Messaging team within our Chennai R&D, Platform & Data Services subdivision, Interoperability Networks zone.

Our zone vision is to maximize our network effect through efficient, effective, experience-driven interoperability and navigate towards value-based care. Our team’s vision is to enable secure, standards-compliant, and seamless communication between providers, payers, and partners, improving collaboration and care coordination across the healthcare ecosystem.

But enough about us, let’s talk about you. Your job will be to build enterprise quality direct messaging applications/services, with a focus on secure healthcare data exchange, complex integration, and stability at scale. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, and are willing to work in a fast-paced environment. Help us reach our goal of becoming the healthcare backbone by enhancing our EHR solution’s interoperability and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care.
 

Job responsibilities:

• Develop, maintain, and optimize direct messaging services using PERL.
• Implement secure messaging protocols (e.g., Direct Project, S/MIME, XDR/XDM) for healthcare data exchange.
• Integrate messaging solutions with EHR systems and payer platforms.
• Ensure compliance with HIPAA and other healthcare regulations.
• Troubleshoot, debug, and resolve complex integration and messaging issues.
• Collaborate with cross-functional teams to deliver scalable and reliable solutions.
• Continuously improve system performance, security, and stability at scale.

Education, Experience, & Skills Required:

• 2 to 4 years of experience in software development, with a focus on PERL and backend integration.
• Experience in an Agile environment.
• Bachelor’s Degree or equivalent.
• Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery.
• Expertise in PERL programming, and experience with secure messaging protocols (Direct Project, S/MIME, XDR/XDM) is a plus.
• Strong knowledge in Databases and SQL development.

Behaviors & Abilities Required:

• Ability to learn and adapt in a fast-paced environment, while producing quality code.
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels.
• Ability to write code that is technically sound, performant, scalable, and readable.
• Ability to collaborate with business owners to understand and refine business requirements.
• Ability and willingness to demonstrate ownership of an area of our technology.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Team

Stability Metrics and Toolkit Engineering is an infrastructure operations and development team that helps to fill many of the grey areas between our stakeholders. Our team is responsible for developing tools to facilitate visibility into our availability and related metrics.

We strive to deliver impactful, accurate, and valuable tools, monitoring, internal analytics services, and products, and serve as a front-line initial touchpoint for live Production incident triage, analysis, and remediation.

The ideal candidate will utilize their engineering expertise to help build solutions to novel problems in software development, both front-end and back-end; data engineering; and anomaly detection.

Job Responsibilities

• Research, design, and implement operational monitoring instruments and enhancements including early failure detection using machine learning metrics
• Perform routine operations to migrate data in order to distribute usage of our resources more evenly across clients and infrastructure
• Develop tools and web applications to support business new and existing business functions
• Analyze application logs and metrics to determine service availability and uptime while developing automation
• Interface with stakeholders to keep them informed of availability trends associated with business critical functions
• Maintain existing synthetic monitoring to ensure parity as new features are developed

Typical Qualifications:

• Strong critical thinking and analytical skills
• Minimum of 3-5Yrs experience
• In-depth experience in at least one programming language commonly used for analysis, data engineering, or infrastructure automation tasks (Python, JavaScript, Perl, R, Java/Scala, C/C++, etc.)
• Willingness to build with new/unfamiliar languages with guidance, as appropriate for each individual project/implementation
• Ability to be flexible and to work independently as business and environment demands evolve
• Experience with application performance measurement and troubleshooting across the application stack and its environments (Windows, Linux, Oracle, AWS, etc.)
• Working familiarity with a variety of backends, including other REST endpoints, databases, etc.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Uses existing and emerging technology platforms to design, develop and document technically detailed applications. S/he writes new complex systems (a grouping of programs involving multiple levels of table dimension and internal sorts that accomplishes a particular new function), designs and codes programs and creates test transactions. S/he also analyzes organizational needs and goals to develop and implement application systems. Provides application software development services or technical support in situations of moderate complexity. May also be responsible for requirements gathering and BRD/SRD preparation. Has thorough knowledge of the Software Development Life Cycle. Conducts reviews of the test Plan and test Data.Programming well-designed, testable, efficient code. Analyze, design and develop tests and test-automation suites. Develop flowcharts, layouts and documentation to satisfy requirements and solutions. Maintain software functionality and currency (technical debt and gain). Actively participate in code reviews. Integrate software components into a fully functional software system. Apply security and privacy principles.Execute full lifecycle software development. Develop software verification plans and quality assurance procedures. Troubleshoot, debug and upgrade existing systems. Ensure software is updated with latest features. Participate in deployment process following all change controls. Provide ongoing maintenance, support and enhancements in existing systems and platforms. Provide recommendations for continuous improvement.Active learning engagement. Complete all required mandatory training / policy awareness curricula on time. Use learning tools such as Pluralsight to complete both recommended and aspirational targets set in personal development plans.Demonstrate team work. Leverage existing products/functionality and promote reuse. Work alongside other engineers on the team to elevate technology and consistently apply best practices. Collaborate closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to. Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions. Utilize local meetups to gain and share knowledge.Compiles documentation written by more senior developers of all procedures used in system. Acts as mentor to junior level engineers. Experience in using a specific application development toolkit and knowkedge of front end and backend development coding languages such as C#, Java, HTML, NodeJS, CSS, JSON, Angular, JavaScript. Must also have knowledge in application frameworks and containerization. Team work and organization skillsContributes to the achievement of area objectivesMODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science engineering or a related discipline, or equivalent work experience required2-6 years of experience in software development required; experience in the securities or financial services industry is a plus; should have thorough knowledge of the software development cycle S/he must also have experience developing Front-End and Back-end. Job holder must be knowledgeable about cross-platform interoperability (multiple platforms i.e. NT, Intranet, etc.) , major tools in a toolkit for a specific platform and features of multiple toolkits. S/he must be experienced at resolving hardware, software, and communications malfunctions and understand the business impact of resolving complications. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Vice President, Infrastructure Engineer (Cloud Engineer)
 

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
 

Were seeking a future team member for the role of Senior Associate, Full-Stack Engineer to join our Insight Investment team. This role is located in Chennai.

In this role, youll make an impact in the following ways: 

Oversee the cloud resiliency backlog, taking ownership of the team’s Jira board and ensuring work is prioritised and delivered effectively.

Manage first-line support requests from development teams, helping to triage and resolve platform-related issues.

Coordinate closely with UK-based engineers to align on standards, tooling, and operational goals.

Drive automation initiatives to improve reliability and reduce manual effort.

Ensure that platform services are maintainable and support long-term operational health.

Monitor system performance and lead incident response and root cause analysis.

Mentor and grow a team of cloud engineers in India.

Participate in on-call rotations and ensure 24/7 operational support coverage.

To be successful in this role, we’re seeking the following: 

Proven experience in cloud infrastructure leadership roles.

Bachelor's degree in computer science or a related discipline, or equivalent work experience required, with advanced degree preferred 

Strong expertise in Microsoft Azure and related technologies.

Hands-on experience with Infrastructure as Code (Terraform preferred).

Stong understanding and experience of Kubernetes (AKS preferred).

Excellent communication and collaboration skills across geographies.

Strong problem-solving and analytical mindset.

Commitment to secure-by-design principles and operational excellence.

Nice-to-Have Skills and Experience

A solid understanding of cloud-based architectures and platforms.

Experience in designing, implementing, and managing solutions in cloud environments, ideally Microsoft Azure.

Experience working in a cross-functional team.

Experience or interest in financial services or a related industry.

Certification in cloud technologies.

Software Development Skills

Previous involvement in transforming traditional IT infrastructure to cloud

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY NewsroomBNY LinkedIn 

Here’s a few of our recent awards: 

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025
 

Our Benefits and Rewards:  BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Conducts and leads analysis to correct systems, applications, software, and hardware that are not compliant with Corporate policy/procedures.Works closely with external vendors, internal teams and business partners on large infrastructure engineering projects.Provides input and recommends processes in developing project plans. Monitors project progress and provides regular status reports to management team.Ensures that all systems, applications, software, and hardware are compliant with Corporate policy/procedures. Identifies issues and contributes to developing solutions.Maintains and may lead the process for documenting design, , build and standard operating procedures.Develops detailed project plans and tracks project progress.Works with Application Development and Quality Assurance, Testing and Business teams to understand infrastructure needs during the planning, design,development and testing processes. Ensures these needs are taken into account when developing infrastructure.Evaluates the organization's existing infrastructure technology and researches and analyzes trends. Implements changes to the infrastructure technology that enhance its reliability and efficiency.Performs basic production support tasksIdentifies opprotunites for process improvement and automation.Contributes to the achievement of area objectivesBachelor's degree in computer science or at least 5 years of equivalent work experience required4-5 years of related experience required; experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.