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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

(Primary Function)  Responsibilities may include, but are not limited to:

    Technical Execution

• Produce accurate, unambiguous technical design specifications to the appropriate detail
• Ability to critique technical documentation as needed
• Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing
• Proactively Identifies and proposes new, alternative technology in order to create scalable implementations and achieve results.
• Accurately estimate the size of development tasks in story points; challenge other during estimation
• Provide high level T-shirt sizing for the work required to build smaller software components and services
• Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so
• Write, debug, and deploy code to production; deliver timely fixes
• Participates in team member interview process as needed; influences final hiring decisions.
• Scale systems to meet business demand
• Deploy systems to meet availability targets (HA/DR)
• Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
• Perform peer code reviews in order to ensure quality standards.

Contributions to the Team

• Act as the subject matter expert for their area of assignment
• Participate on scrum teams following practices outlined by team
• Take ownership of what the team builds after the release; consider customer adoption as success criteria
• Contribute to agile ceremonies to improve team performance
• Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across the team to ensure completion and effectiveness
• Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives
• Drive self-organization; help determine how the team functions in collaboration with your peers
• Serve as Scrum Master as assigned and  ensure high team effectiveness and efficiency

Cross functional Coordination and Communication

• Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
• Collaborate with members of product and UX teams to design solutions
• Builds strong relationships with cross-functional team members and business stakeholders
• Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences

Mentorship of Others

• Advise and train members of the team to maximize overall productivity and effectiveness of the team.

Education, Experience, & Skills Required:

• 8-12 years of experience in an engineering role.
• Hands-on experience in an Agile environment.
• Been a part of SDLC, deployment, and support of software projects.
• Bachelor's Degree or equivalent. • Significant software engineering skills and computer science experience.
• Working knowledge of modern programming languages such as Java, Spring Boot, Node JS, React, JavaScript/jQuery, and TypeScript.
• Working experience in architecting/developing solutions on AWS.
• Working knowledge of Version Control Management tools like Perforce and Git.
• Working knowledge of DevOps tools like Terraform, Jenkins, Groovy, and Docker.
• Working experience with object-oriented programming, relational database technologies, distributed computing tech, and RESTful APIs.
• Demonstrated experience in leading or developing high-quality, enterprise-scale software products using a structured system development lifecycle.

Behaviors & Abilities Required:

• Ability to learn and adapt in a fast paced environment, while producing quality code
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels
• Ability to prioritize both individual time and the time of the team
• Strong mentoring and coaching skills that encourage growth for more junior members
• Ability to write code that is technically sound, performant, scalable, and readable
• Ability to collaborate with business owners to understand and refine business requirements
• Ability and willingness to demonstrate ownership of an area of athena’s technology

About athenahealth

Here’s our  v ision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.    

What’s unique about our locations?  
From an historic, 19 th   century arsenal to a converted, landmark power plant,  all   of   athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our  10   offices across the United States and India —  plus numerous remote employees —  all work to modernize the healthcare experience, together.  
 
Our company culture might be our best feature.  
We don't take ourselves too seriously. But our work? That’s another story.  athenahealth develops and  implements products and services that support US healthcare : It’s   our chance to create healthier futures for ourselves, for our family and friends, for everyone.   

Our vibrant and talented employees — or  athenistas , as we call ourselves — spark the innovation and passion needed to accomplish  our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every  athenista  feels comfortable bringing their  best  selves to work.  

Our size makes a difference, too: W e are small enough  that   your  individual contributions   will stand out   — but  large enough  to grow your career with our   resources and established business stability .  
 
Giving back is integral to our culture. Our  athenaGives   platform strives to  support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s   Corporate Social Responsibility   ( CSR )   program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.    

What can we do for you?  
Along with health and financial benefits,  athenistas   enjoy perks specific to each  location, including commuter support, employee assistance programs, tuition assistance,  employee  resource groups, and collaborative workspaces — some offices even welcome dogs.    

In addition to our traditional benefits and perks, we sponsor events throughout the year, including  book clubs, external speakers, and hackathons. And we  provide  athenistas   with  a  company culture  based on   learning,  the support of an   engaged team,  and  an inclusive environment where all employees are valued .   

We also  encourage a better work-life balance for  athenistas   with our flexibility . W hile  we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth  enables employees to find a balance that feels fulfilling and productive for each individual situation.  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Principal Member of Technical Staff to join our Collector team within our Chennai R&D division. Your job will be to build products and services for Collector – Revenue Cycle Management Product. Help us reach our goal of becoming the healthcare backbone by enhancing our cloud-based EHR solution and leveraging the network effect of 85,400+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. But enough about us, let’s talk about you.

     You are Technologists with zeal to solve complex problems, growth mindset, fast learners who are willing to work in fast paced environment with total accountability.    

Our Collector R&D teams are building new and exciting revenue cycle services for athenahealth customers. We work on solving complex business problems for a wide range of stakeholders covering everyone from Customers to our internal technology enabled services teams and our multiple BPO vendors. Our work is quite complex and requires the ability to conceptualize and implement workflows that manage large volumes of claim resolution work. This work can be manually completed by our BPO partners or automated to increase overall system productivity.

Job Responsibilities 

· Deliver customer value in the form of high-quality software solutions and services in adherence with programming standards.

· Write, debug, and deploy code to production; deliver timely fixes.

· Lead efforts across the team to ensure completion and effectiveness of open incidents/requests.

· Develop scalable RESTful APIs ensuring integration with internal and external systems while securing API endpoints using OAuth, JWT, and API Key Authentication.

· Develop AI-driven applications, microservices, and automation workflows

· Integrate OpenAI APIs (GPT models, Embeddings, Function Calling) and Retrieval-Augmented Generation (RAG) techniques to enhance AI-powered document retrieval, classification, and decision-making.

· Perform peer code reviews to ensure quality standards and sustainability.

· Troubleshoot to identify root cause for standard code defects, propose and implement solution.

· Develop knowledge to act as a domain expert across multiple modules; facilitate the sharing of business and technical insights with the broader engineering and product organization.

· Collaborate with members of product and development teams to assist in design solutions.

· Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals.

· Builds strong relationships with cross-functional team members and business stakeholders.

· Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences.

Typical Qualifications

· 15-20 years of experience in an engineering role.

· Bachelor’s Degree or equivalent. Significant software engineering skills and computer science experience.

· Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle.

· Experience in an Agile environment. Been part of SDLC, deployment & support of software projects.

· Knowledge of programming languages: Java, Spring Boot, Node JS, React, JavaScript/jQuery, TypeScript.

· Experience in designing and reviewing system architectures to ensure they meet business requirements, scalability, and performance standards.

· Experience architecting/developing solutions on AWS.

· Experience with object-oriented programming, relational database technologies, distributed computing tech and RESTful APIs.

· Experience with structured & unstructured data:

· SQL (PostgreSQL, MySQL, SQL Server)

· NoSQL (OpenSearch, Redis, Elasticsearch)

· Vector Databases (FAISS, Pinecone, ChromaDB)

· Experience in GenAI Frameworks & Tools: OpenAI API, Hugging Face Transformers, LangChain, LlamaIndex, AutoGPT, CrewAI.

· Experience in LLM deployment, retrieval-augmented generation (RAG), and AI search optimization.

· Demonstrate familiarity with Agentic AI and Model Context Protocol (MCP) to connect agents with data sources and systems.

· Experience in healthcare / health IT is a plus

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Title:  Senior Decision Management Associate 

Overview 

Athenahealth is looking for a Senior Decision Management Associate to join the Collector Rules team within the Product Management department. You are a technical senior associate who can independently interpret, implement, test & debug highly complex code. You are an excellent communicator who can quickly pick up the complicated healthcare space.  

You are a tenacious but nimble learner who demonstrates design & engineering excellence.

The Team 

Revenue Cycle Management (RCM) is a core service offered by athena through our Collector product and related services. Collector product teams in Chennai are responsible for developing and delivering the Product roadmap. Rules Zone under Collector is responsible for the life cycle and governance of business rules based on Client requests and industry regulations.

As a member of our team, you will be responsible for converting highly impactful legacy code into new-age technical implementation while keeping the business outcomes intact. Ultimately your work will focus on improving corporate performance, product performance and clinical outcomes. 

Key Responsibilities 

Interpret existing Object-Perl code covering subroutines, file handling, OOPS concepts etc

Reverse engineer complex PERL code & convert it into business requirements/specifications in DMN (Decision Modeling notation) that is technically sound, performant, scalable, and readable.

Test & debug implemented DMN files

Debug Perl code

Create & debug Java methods

Act as the subject matter expert for your area of assignment

Collaborate with cross-functional teams within Rules Zone to define project scope, complete the deliverables and to ensure that products meet customer requirements 

Typical Qualifications 

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field

Strong technical knowledge & 4-8 years of solid experience in software development

Experience with agile development methodologies and project management tools, such as JIRA

Proficiency in programming languages such as Perl, Java

Experience in decision modelling tools(DMN) covering complex DMN implementation with Business & technical attributes, BKMs, Feel Operators, Decision tables, handling iterations etc

Strong analytical skills

Learn and adapt in a fast-paced environment, while producing quality code

Willingness to take on complex challenges

Strong communication and interpersonal skills, with the ability to work collaboratively with direct & cross-functional teams 

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey.

We’re seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally.

We are currently looking for Distribution Sales Specialist - Chennai and details mentioned below:

Let me tell you about the role!

> Purpose of the Distributor sales specialist role is to drive Volume, Turnover & Overdue by acquiring and retaining Industrial customers through Indirect Channel.
> The role will also ensure profitable revenue growth in the designated territory through effective technique of Company sales strategy through the indirect channel.  
> The role is responsible to handle set of Distributors in given territory including their financial health for business,  

What you will deliver !

> Develop and deliver the annual territory plan including Volume, Turnover, Overdue, Customer retention and acquisition for each distributor in the territory ensuring the plans are aligned with the overall business strategy.  
> Ensure long term growth by driving prospecting strategy for the territory and for the distributors, including data gathering, competitor and market knowledge, customer and relationship management and tender/offer. 
> Handle distributor business reviews including financial health of distributor. Drive distributor and his team to help achieve business goals.  
> Ensure capability development, critical metric setting, Review and monitoring of Distributor Sales Representatives. Handle Local relationship with Sales Solution providers (wherever applicable). Ensure robust talent management process at distributor level 
> Ensure that the distributors implement outstanding customer service by, Identifying critical customer needs and match our Value Proposition to those needs, Execution of agreed activities and service levels to increase Customer and Company objectives and value, Handle customer relationships through the distributor and resolve issues if any, HSSE and Ethical compliance, Develop DB capability for customer acquisition & Management  
> Establish relationship with all critical customers. Handle customer business reviews to communicate and prove value delivery and reinforce relationships. 
> Develop Distributor mid term Business plan in alignment with Distributor and team leader. Ensure detailed plan 
> Support organisation in developing appropriate strategy/ offer by proving appropriate competitor information, market trends, industry developments etc and being voice of customers  
> Drive standardisation of our sales offers in line with our basic customer offer. 
>Ensure that all activities conducted through 3rd parties or intermediaries in territory comply fully with our BP Code of Conduct and local competition legalisation. Ensure compliance with country regulations, BP Group, Segment and regional policies and standards.  
> Act in a manner consistent with the BP Values & Behaviours by leading through our values, building enduring capability and growing value by closely adhering to safe, Ethical & compliant behaviour for all activities in the market including company processes for “Distributor Claim Management” 
 

Education 

Minimum Graduate Engineering with business degree preferred

Experience 

10 + years of experience in handling B2B customers and B2B distributor management. Candidates with good understanding of Industrial sectors will be preferred 
 

Skills & Proficiencies 

Customer relationship management
Sales analysis
Relevant knowledge of Manufacturing Industry – Resourceful 
Territory management - Skillful
Ability to handle Distributor network and handling indirect sales representatives.

Ability to lead and Empower team to achieve company objectives - Mastery
Ability to implement company offers, programmes with the help of distributor partners - Skillful

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Commercial Acumen, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding, Territory Management

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey.

We’re seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally.

We are currently looking for Distribution Sales Specialist - Coimbatore and details mentioned below:

Let me tell you about the role!

> Purpose of the Distributor sales specialist role is to drive Volume, Turnover & Overdue by acquiring and retaining Industrial customers through Indirect Channel.  
> The role will also ensure profitable revenue growth in the designated territory through effective implementation of Company sales strategy through the indirect channel.  
> The role is responsible to manage set of Distributors in given territory including their financial health for business,  

What you will deliver !

> Develop and deliver the annual territory plan including Volume, Turnover, Overdue, Customer retention and acquisition for each distributor in the territory ensuring the plans are aligned with the overall business strategy.  
> Ensure long term growth by driving prospecting strategy for the territory and for the distributors, including data gathering, competitor and market knowledge, customer and relationship management and tender/offer. 
> Handle distributor business reviews including financial health of distributor. Drive distributor and his team to help achieve business goals.  
> Ensure capability development, critical metric setting, Review and monitoring of Distributor Sales Representatives. Handle Local relationship with Sales Solution providers (wherever applicable). Ensure robust talent management process at distributor level 
> Ensure that the distributors implement outstanding customer service by, Identifying critical customer needs and match our Value Proposition to those needs, Execution of agreed activities and service levels to increase Customer and Company objectives and value, Handle customer relationships through the distributor and resolve issues if any, HSSE and Ethical compliance, Develop DB capability for customer acquisition & Management  
> Establish relationship with all critical customers. Handle customer business reviews to communicate and prove value delivery and reinforce relationships. 
> Develop Distributor mid term Business plan in alignment with Distributor and team leader. Ensure detailed plan 
> Support organisation in developing appropriate strategy/ offer by proving appropriate competitor information, market trends, industry developments etc and being voice of customers  
> Drive standardisation of our sales offers in line with our basic customer offer. 
>Ensure that all activities conducted through 3rd parties or intermediaries in territory comply fully with our BP Code of Conduct and local competition legalisation. Ensure compliance with country regulations, BP Group, Segment and regional policies and standards.  
> Act in a manner consistent with the BP Values & Behaviours by leading through our values, building enduring capability and growing value by closely adhering to safe, Ethical & compliant behaviour for all activities in the market including company processes for “Distributor Claim Management” 
 

Education 

Minimum Graduate Engineering with business degree preferred

Experience 

7 + years of experience in handling B2B customers and B2B distributor management. Candidates with good understanding of Industrial sectors will be preferred 
 

Skills & Proficiencies 

Customer relationship management
Sales analysis
Relevant knowledge of Manufacturing Industry
Territory management - Skillful
Ability to handle Distributor network and handling indirect sales representatives.

Ability to lead and Empower team to achieve company objectives - Mastery
Ability to implement company offers, programmes with the help of distributor partners

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Commercial Acumen, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding, Territory Management

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

**What You Can Expect**
The primary objective of the District Manager (DM) (Recon) is to ensure achievement of sales objectives by providing excellent service and advice to current customers within an assigned geographic area, whilst also leveraging new and existing business with the aim of growing market share. Additionally, this role acts as a mentor for new Sales Colleagues and Clinical Support Representatives within a designated geographic area. Case support coordination, conversion of new business opportunities and some business analysis are required in this role.
The role is intended to provide a development pathway for experienced and successful Sales Personnel moving toward a career in sales management.
This responsibility involves a significant amount of time spent within the operating theatre environment and the incumbent must demonstrate an understanding of this environment and of the role as both a representative of Zimmer and a part of the operating theatre team. The DM is responsible for supporting current business in the Recon range of products, and to actively grow the business by gaining new accounts and increasing Market Share.
This responsibility involves a significant amount of time spent both enhancing current business and development of future business opportunities.
The DM (Recon) should possess a strong working knowledge of Zimmer and competitor products. As a pivotal role within the organization, the DM acts as a liaison point between the customer and the various internal departments (eg. Marketing, Finance, Operations) whose work impacts or is impacted by field activity.
As a conduit of information to and from the field, DM must also facilitate the flow of information regarding changes in the industry, customer environments, or competitor activity to others within the larger Zimmer organization.
**How You'll Create Impact**
**Support and Review Current Business (40%)**
+ Actively contact current and potential customers and attend to resulting customer requests.
+ Conduct in-servicing and workshops on products.
+ Maintain good relationships with key accounts & seek to continue leverage of existing business relationships.
+ Responsibility of primary and secondary sales in the designated territory and Key accounts.
**Targeting and Conversion of Business (50%)**
+ Establish relationships with key decision makers currently using competitor products, within targeted geographical & product areas.
+ Present proposal to decision makers and convert customers to usage of Zimmer products.
+ Responsible for the preparation of quotations for sales query as well as documentation for submission of tenders. To engage in the negotiation of prices in line with the guidelines from management.
**Management Reporting (5%)**
+ Completion of reports as required by NBM/GSM (or others), including monthly reports & expenses.
+ Prepare ad-hoc reports on an as-required basis.
+ To liaise with Distributors for effective customer service, order procurement for primary sales and realization of receivables from Distributors/Hospitals of the territory in co-ordination with the Area/Regional Sales Manager and Finance Department.
**Technical Learning and Skill Development (5%)**
+ Attendance at relevant workshops and, where required, completion of learning assessment exercises.
+ Study relevant clinical articles & data to build knowledge base and provide relevant advice to customers & staff.
**What Makes You Stand Out**
The incumbent will be required to demonstrate behavior in accordance with Zimmer Biomet's Guiding Principles, as listed below;
We respect you for your individual contributions and your diverse perspectives. We support your professional growth and provide you with opportunities to share in the company's success.
+ Commit to the highest standards of patient safety, quality and integrity.We commit to the highest standards of patient safety and quality in our products and services and to be recognised for world-class integrity and ethical business practices.
+ Focus our resources in the areas where we will make a differenceWe focus our resources in areas where we will make the greatest impact for our customers and patients through our collective knowledge of the disease state or market, established infrastructure, relevant engineering expertise and skillsets.
+ Ensure the company's return is equivalent to the value we provide our customers and patients.We innovate to provide value through effective and efficient solutions for customers and improved outcomes for patients to ensure the company's return is equivalent to the value we provide our customers and patients.
+ Give back to our communities and people in need.We partner with communities where we live and work and support causes and programs that forward our mission for people in need.
**Your Background**
The successful candidate must possess the following:
+ Qualifications in B.Pharma, Business, Marketing or Paramedical discipline.
+ MBA in Healthcare / Biomedical Engineer is preferred with 4 to 6 years of experience
The candidate must have the following level of experience in, or knowledge of:
+ Previous experience in medical device or pharma sales - Orthopaedics, Capital, Equipment, Diagnostic.
+ Demonstrated sales abilities & a track record of successful selling to the medical profession
Expected Areas of Competence
+ Working level of proficiency in the Kannada/English/Hindi.
+ Product/Technical Knowledge
+ Commercial Acumen
+ Result Orientation
+ Inter-personal and strong communication skills
+ Tenacity
**Travel Expectations**
90% of the time

**What You Can Expect**
The Product Specialist is responsible for driving sales and business growth of sports medicine and upper extremities products, including implants, instruments, and capital devices. This role involves building strong relationships with healthcare professionals, providing technical support, and achieving sales targets in a designated territory.
**How You'll Create Impact**
**Key Responsibilities:**
**1. Sales & Business Development**
+ Promote and sell SM & UE product portfolio to surgeons, hospitals.
+ Identify and develop new business opportunities by acquiring new accounts and expanding existing ones.
+ Meet and exceed sales targets and revenue objectives within the assigned territory.
+ Conduct regular sales visits, product presentations, and demonstrations to healthcare professionals.
**2. Customer Relationship Management**
+ Build and maintain strong relationships with surgeons, hospital administrators, and other key decision-makers.
+ Provide post-sales support and maintain customer satisfaction to ensure repeat business.
+ Address technical queries from customers and coordinate with the internal technical team when necessary.
**3. Market Analysis**
+ Monitor market trends, competitor activities, and customer feedback to identify opportunities and challenges.
+ Collaborate with the marketing team to develop sales strategies, promotional activities, and campaigns.
**5. Planning & Forecasting**
+ Prepare and submit sales reports, forecasts, and performance metrics to management.
+ Ensure adherence to company policies and regulatory requirements in all sales activities.
**What Makes You Stand Out**
**Key Performance Indicators (KPIs):**
+ Achievement of monthly and quarterly sales targets.
+ Growth in new accounts and retention rates of existing clients.
**Your Background**
**Qualifications:**
+ **Education:**
+ Bachelor's degree in Biomedical Engineering, Bachelor's in Pharmacy or a related field; MBA is an advantage.
+ **Experience:**
+ Minimum 5 years of sales experience in the medical device or orthopaedics industry, preferably with Arthroscopy or Arthroplasty or Trauma.
+ Proven track record of achieving or exceeding sales targets.
+ **Skills:**
+ Strong knowledge of Arthroscopy market; experience in capital sales will be preferred
+ Excellent communication, negotiation, and relationship-building skills.
+ Ability to work independently and manage time effectively.
+ **Other Requirements:**
+ Willingness to travel extensively within the territory.
+ Strong problem-solving skills and a customer-first approach.
**Travel Expectations**

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
+ Responsible for Rubber & Plastic Commodity Supplier System audits and KPI Monitoring and Control.
+ Performing Special Process Audits at Supplier Place (mastication, mixing, shaping, and vulcanization, Olding).
+ Experience with different types of extruders and the types of profiles produced (e.g., hoses, seals, profiles, fittings)
+ Experience with different molding techniques (e.g., compression molding, injection molding).
+ Responsible for Rubber & plastic parts development at Various supplier across India.
+ Interaction with Global Customers (EMEA and North America Region) and Understand the Quality Requirement and Deploy the same at Indian Suppliers.
+ Working with Global Sourcing team for Identifying suitable supplier for Global and Domestic requirements.
+ Managing supplier Nonconformities and Corrective actions.
+ Experience in handling customer FAI/PPAP at supplier end.
+ Supplier governance mechanism to address PPM, customer complaints. Line challenges
+ Experience in SCRI/VAVE projects
**Other Expertise**
+ Performing Inspection of rubber & plastic parts
+ Developing PFD, PFMEA, Control plan and Agreement of Inspection.
+ Work with suppliers and Cross functional team for Improving QCD parameters through Process Improvements.
+ Investigate Quality Issues and to improve product quality.
+ Facilitate the Customer audit at Supplier place.
+ Interpret and evaluate quality inspection and test results.
+ Coordinate with customer for System Audits, Process audits and Product audits at supplier site, take necessary action to close the NC points and Improvement points.
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**Manufacturing Assembly / Soldering Technician:**
Significant soldering experience is essential. **IPC Certified Soldering Technician**
**with class 3 soldering** expert.
Preferred PCBA rework specialist at least 2 years in relevant experience. Good eye-hand coordination to construct small parts and pieces into a final product Use of a soldering tool to solder parts. Requires precision to solder small items. The ability to use various hand tools to produce a final product Ability to follow instructions and Electrical diagrams as delivered for each product In-process Inspection and touch up of thru-hole and surface mount components using microscope. Knowledge of continuous improvement concepts like Kaizens, 5S etc. Familiarity with the use of Microsoft Excel, Word, Access, PowerPoint, and Outlook Effective oral and written communication skills Knowledge of problem-solving techniques like 7 QC tools, 5 Why Analysis etc. Maintain a safe working environment ensuring all company and regulatory
standards are always achieved.
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.