535 Account Management jobs in India

Lockton Global Corporate Solutions Team (LGS) - Global Client Management Role

About Lockton

At Lockton, we are more than just insurance brokers; we are the pioneers of innovation. Since our inception in 1966, we have grown to become the world’s largest privately-owned insurance brokerage and 10th largest overall. With more than 140 offices, 10,750+ associates, serving over 65,000 clients around the world.

Business Insurance has recognized Lockton as the "Best Place to Work in Insurance " for fifteen consecutive years.

Watch a video testimonial of our associate’s Lockton experience:

Please visit our career website to learn about our work culture:

Visit our official website for details of our business:

Job Purpose:

• To provide high-quality insurance-related support to Lockton Global Solutions (LGS) clients and teams, ensuring smooth operations, timely query resolution, and effective delivery of post-sale services. This role plays a key part in enhancing client satisfaction, driving efficiency, and ensuring compliance with global and local insurance standards.
• This role demands a proactive, solutions-oriented approach, ensuring every client interaction reflects Lockton’s commitment to excellence and innovation in global corporate insurance solutions.
• Serve as the primary point of contact for LGS teams and clients, addressing their insurance-related needs, inquiries, and concerns. The role is critical in ensuring clients have a seamless experience by delivering timely solutions and effectively managing service deliverables.

Key Expectations of the Role:

1. Client Relationship Management

• Build and maintain strong, trust-based relationships with LGS clients through regular communication.
• Understand client-specific insurance needs and provide tailored solutions.
• Adapt policies as clients’ needs evolve and keep them informed of local insurance law changes or global trends.

2. Coordination with Local Teams

• Collaborate with regional offices and local partners to ensure seamless service delivery.
• Ensure compliance with local regulations while aligning policies to clients’ business models.

3. Policy Structuring, Management, and Processing

• Recommend insurance structures suited to clients’ risks and industries.
• Manage global policies, ensuring local adaptations are accurate and compliant.
• Oversee policy issuance, renewals, endorsements, and cancellations.

4. Risk Assessment

• Evaluate client risks based on operations, market conditions, and exposure.
• Provide risk mitigation recommendations with appropriate insurance products.

5. Client Queries and Issue Resolution

• Address client inquiries and complaints with professionalism and urgency.
• Liaise with internal teams to deliver satisfactory resolutions to client issues.

6. Cross-Selling and Upselling

• Identify opportunities to introduce additional insurance solutions to existing clients.
• Educate clients about new or complementary coverage options that suit their needs.

7. Compliance and Documentation

• Ensure all insurance services meet regulatory and legal standards.
• Maintain accurate, detailed client records in compliance with company policies.

8. Claims Management

• Support clients in claims processing, especially in unfamiliar markets.
• Act as a bridge between clients and local adjusters to facilitate smooth claims resolution.

Competencies Required for the Role:

1. Customer Focus

• Commitment to exceeding client expectations and building lasting trust.
• Ability to empathize and understand client requirements.

2. Communication Skills

• Proficient in delivering clear, concise, and effective communication, both verbally and in writing.
• Active listening skills to understand complex client concerns and nuances.

3. Problem-Solving and Decision-Making

• Ability to analyze issues and provide prompt, effective solutions.
• Decision-making that balances client needs with organizational goals.

4. Team Collaboration

• Works collaboratively within global and local teams to achieve shared objectives.
• Supports colleagues and contributes to team success.

5. Interpersonal Skills

• Strong ability to build rapport and maintain positive relationships with clients and colleagues.

Life at Lockton is about growth, flexibility and recognition, but life is about so much more than work!

At Lockton, we value and support our Associates alongside with their career journey with us. We offer medical insurance covering spouse and dependent(s), life insurance, critical illness insurance, annual medical checkup, vision care program, flexible benefits, birthday Leave, education allowance, and voluntary contributions for MPF Scheme.

We offer competitive salary and benefits package with great opportunity for career development to the successful candidate. Please send your detailed resume and expected salary to our Human Resources Department by e-mail

All information provided by applicants will be treated in the strictest confidence, will be used solely for recruitment purposes and strictly in accordance with the Lockton's personal data policies, a copy of which will be provided upon request. Lockton will retain all applications no longer than 12 months of which will be destroyed thereafter.

AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue through cutting-edge technology, premium demand partnerships, and expert ad operations.

With 100% year-over-year growth over the past several years, our success is driven by a diverse team of engineers, marketers, product specialists, and customer success professionals. In 2021, AdPushup was recognized as a Great Place to Work , celebrating our collaborative culture and shared vision.

If you’re looking to work in a high-growth, transparent, and performance-driven environment, AdPushup is the place for you.

Role Overview

We are looking for an Account Management Associate who will be a key customer advocate within our organization. In this dual role, you’ll be responsible for both customer success and account management functions. Your goal will be to build strong relationships with our publishers, address their needs proactively, and ensure optimal performance of their ad setups using AdPushup solutions.

Key Responsibilities

• Develop a deep understanding of AdPushup’s product and the display advertising ecosystem.
• Understand and cater to the unique needs of each assigned account.
• Resolve customer queries promptly and effectively.
• Collaborate with internal teams (tech, product, operations) to resolve issues and implement solutions.
• Educate users on how to use the platform effectively.
• Conduct QBRs and drive efforts to increase the lifetime value of your assigned accounts
• Foster long-term relationships with customers by delivering consistent value and support.

What We’re Looking For

• Strong problem-solving skills and a proactive attitude.
• Curious, data-driven mindset with a willingness to experiment and optimize.
• Excellent verbal and written communication skills.
• A collaborative team player who thrives in a fast-paced environment.
• Knowledge of web analytics, ad networks (AdSense, AdX, DFP), A/B testing, and SaaS products.
• Basic understanding of HTML, JavaScript, and ad operations is a plus.

Why Join Us?

• A culture that values autonomy, transparency, and ethical work practices.
• A supportive team of talented peers who appreciate your contributions.
• Continuous opportunities for growth and learning beyond your comfort zone.
• Flexible remote work policy focused on output and performance.
• Office perks including snacks and catered lunch (for those working from our HQ).
• Open and honest communication at every level of the organization.

Apply Now

If you’re passionate about customer success, digital advertising, and working in a high-growth tech environment, we’d love to hear from you.

Associate Vice President / Vice President – Client Account Management

Client Account Managers (CAMs) translate account strategy into reality by navigating the firm, curating and delivering the best for the client, and leading core account operations to accelerate profitable growth. CAMs are organized by industries and are focused on bringing efficiencies and leading practices to our most important clients in these industries.

Passionate about serving internal account teams to deliver the best of the firm and strengthen relationships with our most important clients

Ability to build relationships and credibility with internal clients

Self-motivated, proactive, innovative, and strong team player

Strong analytical, problem-solving, and critical thinking skills

Strong persuasion, influencing, negotiation, and conflict resolution skills

Ability to think strategically and conceptualize operational plans to implement account specific strategies such as communication and relationship strategy

Strong research skills. Extensive knowledge of databases such as Factiva, Hoovers, One Source, etc.

Mandatory Skillset – Comprehensive account management encompassing account operations, planning, leadership, strategy enablement, growth, market mapping, relationship building, and stakeholder engagement. Excellent executive presence is essential.

Team Management experience – approx. 100 members in current organization, experience should be in performance management.

Education – MBA/PGDM fulltime

Experience – 18-21 yrs,

CTC – 64-68 LPA + 20% variable

Location – Hyderabad & Bengaluru

Shift – 2pm – 11pm

Interested candidates drop your profile to or else call me Ramji +91-

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Position Overview

As a Manager of Upsells at Birdeye,, your role is to lead a team of sales professionals and drive revenue growth by maximizing upsell opportunities with existing customers. You will work closely with the sales team, customer success managers, and other cross-functional teams to identify opportunities, develop strategies, and execute upselling initiatives. Your goal will be to increase the adoption and usage of additional features, modules, or upgrades within the SaaS product offerings, ultimately contributing to increased customer satisfaction and revenue generation.

Key Responsibilities

Team Leadership:

• Manage and lead a team of upsell sales representatives, providing guidance, coaching, and support to achieve individual and team targets.
• Set performance goals and objectives for the team, monitor progress, and provide regular feedback and performance evaluations.

Upsell Strategy Development:

• Collaborate with the sales leadership and product teams to develop effective upsell strategies and identify target customer segments.
• Analyze market trends, customer behavior, and competitor offerings to identify upsell opportunities and tailor strategies accordingly.
• Define pricing strategies, discounts, and incentives to maximize upsell conversions while maintaining profitability.

Customer Engagement and Relationship Building:

• Collaborate with customer success teams to identify and prioritize upsell opportunities based on customer usage patterns, needs, and feedback.
• Engage directly with key customers to understand their requirements, challenges, and goals to position relevant upsell options effectively.
• Build strong relationships with existing customers to enhance customer loyalty and advocacy, fostering long-term partnerships.

Upsell Execution and Performance Tracking:

• Develop and implement upsell processes, workflows, and tools to streamline the upsell lifecycle, from identification to close.
• Monitor and analyze sales data, conversion rates, and other key metrics to measure the effectiveness of upsell strategies and identify areas for improvement.
• Provide regular reports and updates to senior management on upsell performance, revenue growth, and market trends.

Cross-functional Collaboration:

• Collaborate with marketing teams to develop targeted upsell campaigns, collateral, and materials to support sales efforts.
• Work closely with product management and development teams to understand product roadmaps, feature enhancements, and new offerings to drive upsell opportunities.
• Coordinate with customer support teams to address customer inquiries, concerns, and technical issues related to upsells.

Requirements

• Bachelor's degree in business, marketing, or a related field. MBA or relevant advanced degree is a plus.
• Proven experience in sales or account management, preferably in the SaaS industry, with a track record of successful upselling and revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
• Analytical mindset, with the ability to analyze sales data, market trends, and customer behavior to drive effective upsell strategies.
• Familiarity with CRM systems and sales tools to track and manage customer interactions and sales pipelines.
• Results-driven with a focus on achieving and exceeding upsell targets while maintaining customer satisfaction.
• Adaptability and flexibility to thrive in a fast-paced, dynamic startup environment.
• Successful candidate will report in US time zone (6:30pm -3:30am IST)

Note: The above job description is a general outline of the responsibilities and

qualifications typically associated with this role. Actual job duties may vary

depending on the organization and industry practices.

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit. Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed

and loves to celebrate with you! We find strength in diversity and inclusion, so we

strive to find different points of view and expect everyone to represent their authentic

self at all times.

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at:

Role Summary:

Job title: Manager – Account Management

Location: Bangalore

Experience: 4 to 6 years

Job Description

Client and Industry Relationships:

* Owns client relationships and works to contribute strategic value beyond day-to-day operations

* Shares responsibility for 100% client retention by maintaining mid to senior level relationships allowing us to: proactively identify client risks or opportunities and manage client teams to effectively respond to these client needs

* Acquire and develop long-term relationships with key strategic clients at the senior mgmt level

* Build strong rapport with new and existing clients

* Ability to qualify leads and close new business

General Skills and Knowledge:

* Creative thinking and analytical problem solving

* Strong interpersonal and COMMUNICATION SKILLS

* Ability to collaborate effectively at all levels and functions

* Strong client-service orientation

* Ability to manage projects to successful completion, multi-task, and work within tight deadlines

* Sound business acumen; strategic skills

* Strong negotiation skills

* Demonstrated process in all MS Office programs

To apply, pls apply here as well as send us your updated CV and folio mentioning the below details to (so we are able to process your candidature faster):

Email subject: Ref: LinkedIn –Manager – Account Management

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Current company:

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Salary expectations

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Pls attach your CV

We thank you for sending us your profile & details for this role .

If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

Dentsu International is growing exponentially as we help our clients make meaningful progress as champions of good change. Come be a part of this amazing journey, together with some of the best minds in the business that call us home.

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Working with us (Our Culture & Ethos)

Joining dentsu international, you’ll join a team of 66,000 driven, talented & gifted individuals who work in functions across Media, Creative, Customer experience management & Shared Services. Here, they collaborate every day to write inspiring stories of growth & learning, audacious innovation & dreams that they turn into reality.having a lot of fun as they do that! It is a place of incredible spirit, drive & growth!

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.