2,080 Amazon jobs in India

This role is part of the rekindle returnship program, “Note: For more details on rekindle program, pls visit -
”

Work hard. Have fun. Make history.

The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of Amazon Selection and Catalog Systems team, you’ll play a key role in driving Amazon’s business. You will be responsible for monitoring the data flow as well as meeting ticket SLAs and driving rootcause resolution defects.

The Amazon Selection and Catalog Systems team is responsible for the systems that allow our business units to provide customers with the largest, highest quality, and most up to date selection in the world. You will play a key role in supporting our business teams worldwide by providing critical product support, carrying out data research, liaising with technology and other internal teams on workflow improvements, data interpretation and data improvements and help providing solutions that drive ongoing improvements to the quality of Amazon’s catalogs.

This role requires an individual with excellent analytical abilities and business acumen. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with key business stakeholders to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is a must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.

To meet these challenges we are looking for passionate, talented and super-smart support engineers. We are looking of people who innovate, love solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.

Key job responsibilities
Big Picture: solve problems at their root, stepping back to understand the broader context

Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done

Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles

Quality: You demonstrate appropriate quality and thoroughness.

Integrity: You act with personal integrity at all times

Professional: You work within your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work

Migrate the metadata and business rules from existing manual templates into Unified Platform to provide new listing experiences to internal customers.

Analyze and fix inconsistencies of existing metadata and business rules

Use problem solving and analytical skills to solve business problems and drive process improvements

BASIC QUALIFICATIONS

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

PREFERRED QUALIFICATIONS

- 2+ years of scripting language experience
- 2+ years of technical support experience
- Experience with AWS, networks and operating systems
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
- Experience documenting technical customer issues

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description
Amazon.com, Inc. is an US based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you'll always focus on are safety, quality, customer experience, and productivity of your department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and lead process improvement initiatives using Lean tools
SUPERVISORY RESPONSIBILITIES:
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead change at internet speed. Innovation has made us the global company that we are today.
ADDITIONAL JOB ELEMENTS:
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking inside FC and around with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking
- Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
SKILLS REQUIRED:
- Direct management experience for employees and their performance
- Experience with performance metrics and process improvement (how, when, who)
- Candidates must be flexible to work on weekends and/or overnight shifts regularly
Amazon.com, Inc. is an US based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you'll always focus on are safety, quality, customer experience, and productivity of your department.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and lead process improvement initiatives using Lean tools
SUPERVISORY RESPONSIBILITIES:
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead change at internet speed. Innovation has made us the global company that we are today.
ADDITIONAL JOB ELEMENTS:
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking inside FC and around with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking
- Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
SKILLS REQUIRED:
- Direct management experience for employees and their performance
- Experience with performance metrics and process improvement (how, when, who)
- Candidates must be flexible to work on weekends and/or overnight shifts regularly
BASIC QUALIFICATIONS
2+ years of employee and performance management experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon.com, Inc. is an US based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are safety, quality, customer experience, and productivity of your department.
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives using Lean tools

SUPERVISORY RESPONSIBILITIES:
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed. Innovation has made us the global company that we are today.

ADDITIONAL JOB ELEMENTS:
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking inside FC and around with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking
• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

SKILLS REQUIRED:
• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement (how, when, who)
• Candidates must be flexible to work on weekends and/or overnight shifts regularly

Amazon.com, Inc. is an US based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are safety, quality, customer experience, and productivity of your department.
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives using Lean tools

SUPERVISORY RESPONSIBILITIES:
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed. Innovation has made us the global company that we are today.

ADDITIONAL JOB ELEMENTS:
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking inside FC and around with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking
• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

SKILLS REQUIRED:
• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement (how, when, who)
• Candidates must be flexible to work on weekends and/or overnight shifts regularly

BASIC QUALIFICATIONS

2+ years of employee and performance management experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Bachelor's degree or equivalent


PREFERRED QUALIFICATIONS

1+ years of performance metrics, process improvement or lean techniques experience


Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description
Amazon's Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. Our systems process billions of products to algorithmically find products not already sold on Amazon and programmatically add them to the Amazon catalog. We apply parallel processing, machine learning and deep learning algorithms to evaluate products and brands in order to identify and prioritize products and brands to be added to Amazon's catalog. The datasets produced by our team are used by teams across Amazon to improve: product information, search and discoverability, pricing, and delivery experience. Our work involves building state-of-the-art Information Retrieval (IR) systems to mine the web and automatically create structured entities from un-structure/semi-structured data. We constantly stretch the boundaries of large scale distributed systems, Elastic Computing, Big Data, and SOA technologies to tackle challenges at Amazon's global scale.
Come join us in our journey to make everything - and yes, we do mean *everything* - that anyone wants to buy, available on Amazon!
We are looking for SDEs with strong technical knowledge, established background in engineering large scale software systems, and passion for solving challenging problems. The role demands a high-performing and flexible candidate who can take responsibility for success of the system and drive solutions from design to coding, testing, and deployment, to achieve results in a fast paced environment.
Key job responsibilities
Key job responsibilities
- Work with Sr.SDEs and Principal Engineers to drive the technical and architectural vision of SM systems responsible for generation of structured domain entities from structured/semi-structured data.
- Develop systems and extensible frameworks for complete lifecycle management of domain entities and inter-entity relationships.
- Build scalable platform capabilities for data processing, meta data generation, guardrails and anomaly detection .
- Solve complex problems in automated identity generation, web-to-Amazon namespace translation, and classification of products.
- Design and develop solutions for efficient storage and vending/search of products and related information.
- Utilize serverless and big data technologies to develop efficient algorithms that operate of large datasets.
- Lead and mentor junior engineers, and drive best practices around design, coding, testability, and security.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelor's Degree in Computer Science, advanced degrees preferred.
- Experience building complex software systems that have been successfully delivered to customer.
- Deep technical expertise and hands-on architectural understanding of distributed and service-oriented architectures.
- Has delivered large-scale enterprise software systems or large scale online services.
- Solid programming skills in OO languages (Java/Scala/C++/Python etc) and a deep understanding of object oriented design.
- Advanced knowledge of data structures and at ease in optimizing algorithms.
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Master's degree in computer science or equivalent
- A deep understanding of software development life cycle and a good track record of shipping software on time
- Experience in data mining, machine learning algorithms, rules engines, and workflow systems.
- Deep understanding of SOA with proven ability in building highly scalable and fault tolerant systems using Cloud computing technologies.
- Deep understanding of Map Reduce paradigm with experience in building solutions using Big Data technologies like Spark, Hive etc .
- Experience in developing efficient algorithms that operate on large datasets.
- Exposure to AWS technologies is a big plus.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.
Some occasional travel required.
Key job responsibilities
1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.
2. Set a high-bar as an indirect regional leader of Tour Leaders in other Amazon Operations sites. You are seen as a mentor to your peers and provide support as needed.
3. Responsible for managing Zendesk ques by responding and problem-solving customer inquiries
4. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.
5. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.
6. Highlight Amazon's commitment to employee development, safety, and well-being.
7. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.
8. Ensure tour groups adhere to all safety protocols and facility regulations.
9. Respond to questions from tour participants accurately and professionally.
10. Lead and support high level/VIP tours that require additional planning and coordination
11. Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders.
12. Maintain and update tour content to reflect new technologies and company initiatives.
13. Collect and report feedback from tour participants to improve the overall experience.
A day in the life
As a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment. During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts. Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.
About the team
You'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations. This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!
Basic Qualifications
- 1+ years of recent professional communications or PR experience
- Bachelor's degree in communications, PR, or a related field
- Speak, write, and read fluently in English and Kannada
- Strong written and oral communication skills
Preferred Qualifications
- Proficient in Microsoft Office, including Word & Excel
- High level of professionalism
- An entrepreneurial spirit, including the ability to work independently and autonomously
- Experience in Fulfillment Operations Customer Service (Zendesk) Experience Procurement Experience
- Experience working with global teams Public Speaking or Media Experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Business Data Technologies (BDT) makes it easier for teams across Amazon to produce, store, catalog, secure, move, and analyze data at massive scale. Our managed solutions combine standard AWS tooling, open-source products, and custom services to free teams from worrying about the complexities of operating at Amazon scale. This lets Amazon Engineers to move beyond the engineering and operational burden associated with managing and scaling platforms, and instead focus on scaling the value they can glean from their data, both for their customers and their teams.

We own the one of the biggest (largest) data lakes for Amazon where 1000’s of Amazon teams can search, share, and store EB (Exabytes) of data in a secure and seamless way; using our solutions, teams around the world can schedule/process millions of workloads on a daily basis. We provide enterprise solutions that focus on compliance, security, integrity, and cost efficiency of operating and managing EBs of Amazon data.

Key job responsibilities
***
As a Software Development Engineer, you will:

* Lead architecture of large initiatives in scaling, security and availability.
* Design, develop and support a world-class system that serves diverse user profiles and teams.
* Produce bullet-proof code that is robust, efficient and maintainable; our primary languages are Java and Python.
* Continually challenge what exists and explore what should be changed to best meet evolving business and market needs.
* Possess expert knowledge in large scale distributed system design and engineering best practices
* Participate in setting a vision and objectives in alignment with business and market needs.
* Understand the compliance requirements for data storage and raise the bar of Privacy for Amazon.
* Drive and work on algorithm and architecture design, execute and deliver results.
* Invent the future, instead of just being a bystander.
* Join a great group of motivated, top-notch, people and work with them to solve interesting and useful problems in a fun, collaborative environment.

***


About the team
***
BDT Privacy team strives to raise the bar on data privacy through self-service solutions aligned based on CDO Privacy's guidelines.
The BDT Privacy team is responsible for accelerating Amazon's data-driven business by enabling the next generation of analytics and machine learning technologies at scale, while raising the bar on global customer trust. We provide foundational capabilities to meet regulatory and compliance needs related to data deletion, data retention, and data retrieval for DSAR (Data Subject Access Requests) across Amazon's Andes datasets. Our team processes millions of on-demand data deletion requests, deletes terabytes of data using programmatic deletion, and fulfills thousands of DSAR requests each month. We automate data privacy, compliance, and security requirements, favoring reusable solutions and self-service tools to create a virtuous cycle of operational excellence, efficiency, and continuous improvement.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Amazon’s Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. Our systems process billions of products to algorithmically find products not already sold on Amazon and programmatically add them to the Amazon catalog. We apply parallel processing, machine learning and deep learning algorithms to evaluate products and brands in order to identify and prioritize products and brands to be added to Amazon’s catalog. The datasets produced by our team are used by teams across Amazon to improve: product information, search and discoverability, pricing, and delivery experience. Our work involves building state-of-the-art Information Retrieval (IR) systems to mine the web and automatically create structured entities from un-structure/semi-structured data. We constantly stretch the boundaries of large scale distributed systems, Elastic Computing, Big Data, and SOA technologies to tackle challenges at Amazon’s global scale.

Come join us in our journey to make everything – and yes, we do mean *everything* – that anyone wants to buy, available on Amazon!

We are looking for SDEs with strong technical knowledge, established background in engineering large scale software systems, and passion for solving challenging problems. The role demands a high-performing and flexible candidate who can take responsibility for success of the system and drive solutions from design to coding, testing, and deployment, to achieve results in a fast paced environment.

Key job responsibilities
Key job responsibilities
- Work with Sr.SDEs and Principal Engineers to drive the technical and architectural vision of SM systems responsible for generation of structured domain entities from structured/semi-structured data.
- Develop systems and extensible frameworks for complete lifecycle management of domain entities and inter-entity relationships.
- Build scalable platform capabilities for data processing, meta data generation, guardrails and anomaly detection .
- Solve complex problems in automated identity generation, web-to-Amazon namespace translation, and classification of products.
- Design and develop solutions for efficient storage and vending/search of products and related information.
- Utilize serverless and big data technologies to develop efficient algorithms that operate of large datasets.
- Lead and mentor junior engineers, and drive best practices around design, coding, testability, and security.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelor's Degree in Computer Science, advanced degrees preferred.
- Experience building complex software systems that have been successfully delivered to customer.
- Deep technical expertise and hands-on architectural understanding of distributed and service-oriented architectures.
- Has delivered large-scale enterprise software systems or large scale online services.
- Solid programming skills in OO languages (Java/Scala/C++/Python etc) and a deep understanding of object oriented design.
- Advanced knowledge of data structures and at ease in optimizing algorithms.

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Master's degree in computer science or equivalent
- A deep understanding of software development life cycle and a good track record of shipping software on time
- Experience in data mining, machine learning algorithms, rules engines, and workflow systems.
- Deep understanding of SOA with proven ability in building highly scalable and fault tolerant systems using Cloud computing technologies.
- Deep understanding of Map Reduce paradigm with experience in building solutions using Big Data technologies like Spark, Hive etc .
- Experience in developing efficient algorithms that operate on large datasets.
- Exposure to AWS technologies is a big plus.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.

Some occasional travel required.

Key job responsibilities
1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.
2. Set a high-bar as an indirect regional leader of Tour Leaders in other Amazon Operations sites. You are seen as a mentor to your peers and provide support as needed.
3. Responsible for managing Zendesk ques by responding and problem-solving customer inquiries
4. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.
5. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.
6. Highlight Amazon's commitment to employee development, safety, and well-being.
7. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.
8. Ensure tour groups adhere to all safety protocols and facility regulations.
9. Respond to questions from tour participants accurately and professionally.
10. Lead and support high level/VIP tours that require additional planning and coordination
11. Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders.
12. Maintain and update tour content to reflect new technologies and company initiatives.
13. Collect and report feedback from tour participants to improve the overall experience.

A day in the life
As a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment. During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts. Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.

About the team
You'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations. This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!

BASIC QUALIFICATIONS

- 1+ years of recent professional communications or PR experience
- Bachelor's degree in communications, PR, or a related field
- Speak, write, and read fluently in English and Kannada
- Strong written and oral communication skills

PREFERRED QUALIFICATIONS

- Proficient in Microsoft Office, including Word & Excel
- High level of professionalism
- An entrepreneurial spirit, including the ability to work independently and autonomously
- Experience in Fulfillment Operations Customer Service (Zendesk) Experience Procurement Experience
- Experience working with global teams Public Speaking or Media Experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers.