Ansible Developer
Posted today
Job Viewed
Job Description
This consultant will act as the Ansible playbook developer responsible for creating the blueprint that can be replicated as needed. They will make automation seamless by helping build back end features such as virtual machines, load balancers, infrastructure automation and Ansible features (Ansible towers). These playbooks contain modules that are basically actions that run in host machines. The mechanism is followed here is the push mechanism, so ansible pushes small programs to these host machines which are written to be resource models of the desired state of the system. Develop Ansible playbooks and modules.
Must Have Skills:
Nice to Have:
Senior Manager - Asset & Configuration Management

Posted today
Job Viewed
Job Description
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Senior Manager - Asset & Configuration Management**
**What you will do**
Let's do this. Let's change the world. In this vital role, you will shape and drive the strategic roadmap for Amgen's Configuration Management Database (CMDB), IT Asset Management (ITAM), and related IT Service Management (ITSM) processes within the ServiceNow platform. The Senior Manager will partner with multi-functional IS and business customers, service owners, handled service providers, and platform teams to ensure robust governance, audit readiness, and continuous improvement in service delivery and process maturity.
+ Lead the strategy, execution, and governance of Asset & Configuration Management and supporting ITIL processes (including Incident, Problem, Change, and Release) using ServiceNow.
+ Define and maintain service level agreements (SLAs), performance metrics, and governance controls to ensure operational compliance and business value.
+ Collaborate with business and IS service owners, ESM platform teams, and Global Business Services (GBS) to drive alignment, efficiency, and maturity of service management processes.
+ Guide the creation of user stories and requirements to enhance ServiceNow capabilities, reporting, and automation across CMDB, ITAM, and related modules.
+ Ensure audit and regulatory compliance for ITIL processes, collaborating with Compliance and Quality teams as needed.
+ Lead a distributed team of analysts and process owners, overseeing hiring, coaching, performance, and capability development.
+ Act as an escalation point for complex process and service issues, driving swift resolution and process optimization.
+ Leverage analytics tools (ServiceNow Performance Analytics, Tableau, Spotfire) to track and improve critical metrics and process health.
+ Promote innovation by identifying and implementing best practices from industry networks and benchmarking.
+ Influence leadership across technical and non-technical domains to embed ITIL excellence into the culture.
+ Facilitate communication across matrixed teams and varying levels of technical expertise.
+ Represent the function in customer and audit meetings, ensuring service alignment with strategic goals
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. Amgen is seeking a Senior Manager - Asset & Configuration Management to lead the enterprise-wide ITIL-based execution and governance of Asset and Configuration Management processes.
The ideal candidate will bring deep expertise in ITIL processes, strong technical acumen in the ServiceNow platform, and a collaborative, leadership-driven approach to enhancing service operations across a global enterprise. This role also includes handling and mentoring an impactful team of process owners and analysts to ensure compliance, clarity, and operational excellence.
**Basic Qualifications & Skills:**
+ Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of experience in Computer Science, IT or related field
+ **ITIL Process Leadership & Governance:** Extensive experience leading enterprise-level implementation and governance of ITIL-aligned processes, including Incident, Problem, Change, and Release Management.
+ **ServiceNow CMDB & Asset Management Expertise:** Advanced knowledge of ServiceNow CMDB, IT Asset Management modules, and discovery tools, ensuring data accuracy, lifecycle visibility, and operational excellence.
+ **Cross-Functional Collaboration:** Confirmed ability to build strategic partnerships across IS, business, compliance, and vendor teams to drive alignment, accountability, and shared success.
+ **Analytics-Driven Performance Optimization:** Strong proficiency in using platforms like ServiceNow Performance Analytics, Tableau, or Spotfire to track critical metrics, service health, and process maturity.
+ **Team Leadership & Development:** Demonstrated success leading global, diverse teams with a focus on coaching, upskilling, and creating a high-performance culture in matrixed environments.
**Preferred Qualifications & Skills:**
+ **Audit & Compliance Readiness:** Familiarity with regulated industry standards and the ability to implement ITIL processes that support audit-readiness, compliance, and internal control requirements.
+ **Platform Innovation & Automation:** Experience enhancing ServiceNow capabilities through user story creation, workflow automation, and continuous platform enhancements aligned to business needs.
+ **Process Maturity Strategy:** Ability to identify, prioritize, and lead continuous improvement initiatives that enhance the effectiveness and value of service management processes.
+ **Executive Communication & Influence:** Comfortable navigating and presenting to senior leadership, translating complex service issues into actionable business insights.
+ **Global Service Integration:** Experience collaborating with global teams and service providers to ensure seamless integration of processes across geographies and functions.
**Professional Certifications:**
+ ITIL v3/4 Foundation Certification ( **mandatory** )
+ ServiceNow Certified Implementation Specialist (CMDB/ITAM) (preferred)
+ Certified Service Asset and Configuration Manager (CSAM) (preferred)
+ Scaled Agile Framework (SAFe) for Teams (preferred)
**Soft Skills:**
+ **Leadership & People Development:** Excellent leadership and team management skills, with a track record of fostering hard-working teams and mentoring talent.
+ **Strategic Change & Transformation:** Strong transformation and organizational change experience, with the ability to guide organizations through evolving technology landscapes and process maturity initiatives.
+ **Collaboration & Communication:** Exceptional collaboration and communication skills, including strong verbal and written abilities, public speaking, and executive-level presentation capabilities.
+ **Initiative & Execution:** High degree of initiative and self-motivation; adept at handling multiple priorities and driving outcomes in complex, fast-paced environments.
+ **Teamwork & Global Engagement:** Team-oriented attitude with a focus on shared goals; experienced in working effectively with global, virtual, and multi-functional teams.
+ **Analytical Thinking:** Excellent analytical and problem-solving skills, with the ability to diagnose issues, identify root causes, and implement practical solutions quickly.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
IT Asset & Configuration Management Specialist
Posted today
Job Viewed
Job Description
JOB TITLE:
Hardware Asset Management & CMDB Specialist
LOCATION:
Costa Rica, Mexico, Argentina, South Africa, Eastern Europe, India, Philippines, Vietnam, Malaysia, Indonesia,
WORK HOURS:
Flexible
Summary
We are looking for an experienced Hardware Asset Management (HAM) & CMDB Specialist to manage and enhance our client’ asset lifecycle and configuration management practices across global operations. This role involves driving end-to-end delivery, process optimization, CMDB governance, and working closely with internal and external stakeholders to ensure data accuracy, compliance, and performance improvement.
Responsibilities
- Manage end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives.
- Configure robust Identification and Reconciliation rules to ensure reliable CMDB data integrity.
- Monitor CMDB health and proactively resolve data conflicts between authoritative sources.
- Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.
- Develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB.
- Create and enhance application maps using ServiceNow Service Mapping (good to have).
- Configure MID Servers for integrations and data synchronization (optional but desirable).
- Customize ServiceNow environments including scripting, automation, and module configuration.
- Design and manage reports and dashboards to support decision-making and transparency.
- Identify and implement opportunities for continuous service improvement.
- Define, improve, and manage periodic audit and verification processes for asset data.
- Conduct regular stakeholder engagements and cadence meetings to communicate status, issues, and opportunities.
Qualifications
- At least 3years of experience on this field
- Strong expertise in ServiceNow HAM and CMDB modules.
- Proven ability to drive operational excellence in IT asset and configuration management.
- Deep understanding of CMDB architecture, CI types, and dependency mapping.
- Experience handling large-scale data integration and reconciliation tasks.
- Excellent documentation and process design skills.
- Strong communication and stakeholder management abilities across global teams.
Preferred Qualifications:
- Experience with Service Mapping and MID Server configuration.
- Ability to write custom scripts within ServiceNow for automation and customization.
- Background in ITIL practices and IT Service Management frameworks.
- Certification - ServiceNow CIS, Certified Asset Management Professional
IT Asset & Configuration Management Specialist
Posted today
Job Viewed
Job Description
JOB TITLE:
Hardware Asset Management & CMDB Specialist
LOCATION:
Costa Rica, Mexico, Argentina, South Africa, Eastern Europe, India, Philippines, Vietnam, Malaysia, Indonesia,
WORK HOURS:
Flexible
Summary
We are looking for an experienced Hardware Asset Management (HAM) & CMDB Specialist to manage and enhance our client’ asset lifecycle and configuration management practices across global operations. This role involves driving end-to-end delivery, process optimization, CMDB governance, and working closely with internal and external stakeholders to ensure data accuracy, compliance, and performance improvement.
Responsibilities
- Manage end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives.
- Configure robust Identification and Reconciliation rules to ensure reliable CMDB data integrity.
- Monitor CMDB health and proactively resolve data conflicts between authoritative sources.
- Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.
- Develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB.
- Create and enhance application maps using ServiceNow Service Mapping (good to have).
- Configure MID Servers for integrations and data synchronization (optional but desirable).
- Customize ServiceNow environments including scripting, automation, and module configuration.
- Design and manage reports and dashboards to support decision-making and transparency.
- Identify and implement opportunities for continuous service improvement.
- Define, improve, and manage periodic audit and verification processes for asset data.
- Conduct regular stakeholder engagements and cadence meetings to communicate status, issues, and opportunities.
Qualifications
- At least 3years of experience on this field
- Strong expertise in ServiceNow HAM and CMDB modules.
- Proven ability to drive operational excellence in IT asset and configuration management.
- Deep understanding of CMDB architecture, CI types, and dependency mapping.
- Experience handling large-scale data integration and reconciliation tasks.
- Excellent documentation and process design skills.
- Strong communication and stakeholder management abilities across global teams.
Preferred Qualifications:
- Experience with Service Mapping and MID Server configuration.
- Ability to write custom scripts within ServiceNow for automation and customization.
- Background in ITIL practices and IT Service Management frameworks.
- Certification - ServiceNow CIS, Certified Asset Management Professional
IT Asset & Configuration Management Specialist
Posted today
Job Viewed
Job Description
JOB TITLE:
Hardware Asset Management & CMDB Specialist
LOCATION:
Costa Rica, Mexico, Argentina, South Africa, Eastern Europe, India, Philippines, Vietnam, Malaysia, Indonesia,
WORK HOURS:
Flexible
Summary
We are looking for an experienced Hardware Asset Management (HAM) & CMDB Specialist to manage and enhance our client’ asset lifecycle and configuration management practices across global operations. This role involves driving end-to-end delivery, process optimization, CMDB governance, and working closely with internal and external stakeholders to ensure data accuracy, compliance, and performance improvement.
Responsibilities
- Manage end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives.
- Configure robust Identification and Reconciliation rules to ensure reliable CMDB data integrity.
- Monitor CMDB health and proactively resolve data conflicts between authoritative sources.
- Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.
- Develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB.
- Create and enhance application maps using ServiceNow Service Mapping (good to have).
- Configure MID Servers for integrations and data synchronization (optional but desirable).
- Customize ServiceNow environments including scripting, automation, and module configuration.
- Design and manage reports and dashboards to support decision-making and transparency.
- Identify and implement opportunities for continuous service improvement.
- Define, improve, and manage periodic audit and verification processes for asset data.
- Conduct regular stakeholder engagements and cadence meetings to communicate status, issues, and opportunities.
Qualifications
- At least 3years of experience on this field
- Strong expertise in ServiceNow HAM and CMDB modules.
- Proven ability to drive operational excellence in IT asset and configuration management.
- Deep understanding of CMDB architecture, CI types, and dependency mapping.
- Experience handling large-scale data integration and reconciliation tasks.
- Excellent documentation and process design skills.
- Strong communication and stakeholder management abilities across global teams.
Preferred Qualifications:
- Experience with Service Mapping and MID Server configuration.
- Ability to write custom scripts within ServiceNow for automation and customization.
- Background in ITIL practices and IT Service Management frameworks.
- Certification - ServiceNow CIS, Certified Asset Management Professional
Specialist IS Bus Sys Analyst - Configuration Management

Posted today
Job Viewed
Job Description
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Specialist IS Bus Sys Analyst - Configuration Management**
**What you will do**
Let's do this. Let's change the world. In this vital role you will collaborate with infrastructure teams, application owners, platform engineers, and service management leaders to ensure the CMDB and IT asset data is accurate, complete, and aligned to enterprise standards. A key focus will be on identifying process and data quality improvements, defining user stories, enhancing automation capabilities, and ensuring continuous alignment with compliance, audit, and operational excellence goals.
+ Serve as the Product Owner for Configuration and Asset Management processes within the ServiceNow platform.
+ Collaborate with platform engineers, discovery owners, and business service owners to maintain and improve the quality, completeness, and accuracy of CMDB data.
+ Define process documentation, configuration models, and CI relationships to support visibility and traceability across the IT ecosystem.
+ Identify and prioritize enhancements to the CMDB, including automated discovery, integrations, reconciliation rules, and reporting dashboards.
+ Develop user stories and process requirements to guide system enhancements in collaboration with ServiceNow administrators and developers.
+ Support compliance and audit efforts by ensuring process controls and documentation meet regulatory and internal governance standards.
+ Monitor key data quality indicators (DQIs), configuration item lifecycle status, and related KPIs; provide insights for continuous improvement.
+ Support training, communication, and onboarding related to CMDB and ITAM process adoption.
+ Partner with ITSM process owners (e.g., Change, Incident, Problem) to align configuration data usage and dependencies.
+ Act as a subject matter expert and advocate for best practices in configuration and asset management processes.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. Amgen is seeking a Specialist IS Business Systems Analyst to serve as the Product and Process Owner for Configuration Management (CMDB) and IT Asset Management (ITAM) processes within the ServiceNow platform. This individual contributor role is responsible for the ongoing development, governance, and optimization of these ITIL-aligned processes and their supporting technologies.
**Basic Qualifications & Skills:**
+ Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field
+ **Configuration Management Expertise:** Solid understanding of CMDB principles, service modeling, CI lifecycle, and ITIL-based configuration management practices.
+ **ServiceNow CMDB & ITAM Knowledge:** Hands-on experience managing and improving Configuration and Asset Management modules within ServiceNow.
+ **Data Quality & Governance:** Ability to define and monitor data quality metrics, reconciliation rules, and process controls to ensure CMDB accuracy.
+ **Process Documentation & Requirements Gathering:** Strong skills in documenting processes, mapping data flows, and translating business needs into actionable requirements.
**Preferred Qualifications & Skills:**
+ **Discovery & Integration Knowledge:** Familiarity with ServiceNow Discovery and integrations with third-party data sources for CMDB enrichment.
+ **Audit & Compliance Awareness:** Experience supporting regulatory and internal audits with documented processes, controls, and evidence.
+ **Visualization & Reporting:** Ability to build or define dashboards and reports to track CI health, relationships, lifecycle, and DQIs.
+ **Cross-Process Collaboration:** Understanding of how configuration data supports other ITSM processes (e.g., Change, Incident, Problem) and service modeling.
**Professional Certifications:**
+ ITIL v3/4 Foundation Certification **(mandatory)**
+ ServiceNow Certified Implementation Specialist (CMDB/ITAM) (preferred)
+ Certified Service Asset and Configuration Manager (CSAM) (preferred)
+ Scaled Agile Framework (SAFe) for Teams (preferred)
**Soft Skills:**
+ **Attention to Detail:** Careful and thorough in documenting and tracking process activities, with a solid focus on accuracy and completeness in data entry, validation, workflows, and testing.
+ **Effective Communication:** Clearly and confidently communicates with both technical and non-technical audiences across diverse, cross-functional teams, influencing without direct authority when needed.
+ **Analytical & Problem-Solving:** Skilled in interpreting data, identifying root causes, and developing practical, data-driven solutions to complex issues, including resolving data inconsistencies and driving process improvements.
+ **Initiative & Accountability:** Highly self-motivated and proactive self-starter who works independently, handles priorities, and demonstrates strong ownership and follow-through on tasks and initiatives.
+ **Collaboration & Teamwork:** Works effectively within global, multi-functional teams, actively supporting colleagues and contributing constructively to shared goals and process integrity.
+ **Adaptability & Flexibility:** Maintains productivity and composure in dynamic environments with shifting priorities, evolving systems, and customer expectations, while ensuring high-quality outcomes.
+ **Time & Task Management:** Handles multiple concurrent responsibilities efficiently, balancing priorities to consistently meet deadlines and deliver quality results.
+ **Process-Oriented Thinking:** Demonstrates attention to detail with a structured, methodical approach to process analysis, improvement, and documentation.
+ **User & Customer Focus:** Keeps stakeholder and end-user needs central when evaluating, designing, or enhancing processes and tools, with a focus on usability, integrity, and value.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Associate Analyst - PSA Configuration Management [T500-18496]
Posted 1 day ago
Job Viewed
Job Description
ANSR is hiring for one of its clients.
About American Airlines:
To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.
About Tech Hub in India:
American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.
Analyst, Configuration Management:
INTRO:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA (LK1) family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!
WHY YOU WILL LOVE THIS JOB:
The Analyst, Configuration Management is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves dedication to ensure safety and efficiency of PSA’s fleet, collaborating cross-functional to drive continuous improvement, and growth opportunities through development of expertise in aircraft configuration management.
WHAT YOU WILL DO:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Manage all configurations/part numbers and subsequent revisions to ensure accurate documentation in OEM, PSA Manuals, and MRO systems, as required by the General Maintenance Manual (GMM)
- Complete rules area runs for Technical Services and Configuration Control, and initiate action on identified issues
- Initiate Airworthiness Directive (AD) assessment process, as outlined in the GMM, upon receipt from the Chief Inspector
- Prepare and revise Aircraft Configuration Drawings, as necessary, to reflect the PSA-approved configuration of the CRJ-700/900
- Collect and resolve all Requests for Technical Services (RFTSs) for configuration changes submitted by frontline staff
- Perform other duties as assigned by Technical Services leadership
ALL YOU’LL NEED FOR SUCCESS:
Minimum Qualifications – Education & Prior Job Experience:
- Bachelor's degree in management information systems, information technology, or a related field
- 3 years of experience in aircraft configuration management, maintenance, or a related field
- FAA 121 Airline Operator and associate FARs or equivalent experience
Preferred Qualifications – Education & Prior Job Experience:
- Experience with PSA' systems and processes
- Familiarity with the General Maintenance Manual (GMM) and Airworthiness Directives (ADs)
- Knowledge of aircraft configuration management software and tools
- Certification in aircraft configuration management or a related field
Skills, Licenses, and Certifications:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Proficiency in Microsoft Office, with experience in document management and control systems
- Certification in aircraft configuration management or a related field (e.g., FAA, EASA, or equivalent)
LANGUAGE / COMMUNICATION SKILLS:
- Ability to effectively communicate both verbally and written with all levels within the organization
- Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.
COMPETENCIES:
- Caring
- Collaboration
- Development
- Future
- Results
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Associate Analyst - PSA Configuration Management [T500-18496]
Posted today
Job Viewed
Job Description
About American Airlines:
To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.
About Tech Hub in India:
American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.
Analyst, Configuration Management:
INTRO:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA (LK1) family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!
WHY YOU WILL LOVE THIS JOB:
The Analyst, Configuration Management is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves dedication to ensure safety and efficiency of PSA’s fleet, collaborating cross-functional to drive continuous improvement, and growth opportunities through development of expertise in aircraft configuration management.
WHAT YOU WILL DO:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Manage all configurations/part numbers and subsequent revisions to ensure accurate documentation in OEM, PSA Manuals, and MRO systems, as required by the General Maintenance Manual (GMM)
- Complete rules area runs for Technical Services and Configuration Control, and initiate action on identified issues
- Initiate Airworthiness Directive (AD) assessment process, as outlined in the GMM, upon receipt from the Chief Inspector
- Prepare and revise Aircraft Configuration Drawings, as necessary, to reflect the PSA-approved configuration of the CRJ-700/900
- Collect and resolve all Requests for Technical Services (RFTSs) for configuration changes submitted by frontline staff
- Perform other duties as assigned by Technical Services leadership
ALL YOU’LL NEED FOR SUCCESS:
Minimum Qualifications – Education & Prior Job Experience:
- Bachelor's degree in management information systems, information technology, or a related field
- 3 years of experience in aircraft configuration management, maintenance, or a related field
- FAA 121 Airline Operator and associate FARs or equivalent experience
Preferred Qualifications – Education & Prior Job Experience:
- Experience with PSA' systems and processes
- Familiarity with the General Maintenance Manual (GMM) and Airworthiness Directives (ADs)
- Knowledge of aircraft configuration management software and tools
- Certification in aircraft configuration management or a related field
Skills, Licenses, and Certifications:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Proficiency in Microsoft Office, with experience in document management and control systems
- Certification in aircraft configuration management or a related field (e.g., FAA, EASA, or equivalent)
LANGUAGE / COMMUNICATION SKILLS:
- Ability to effectively communicate both verbally and written with all levels within the organization
- Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.
COMPETENCIES:
- Caring
- Collaboration
- Development
- Future
- Results
Associate Analyst - PSA Configuration Management [T500-18496]
Posted today
Job Viewed
Job Description
ANSR is hiring for one of its clients.
About American Airlines:
To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.
About Tech Hub in India:
American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.
Analyst, Configuration Management:
INTRO:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA (LK1) family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!
WHY YOU WILL LOVE THIS JOB:
The Analyst, Configuration Management is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves dedication to ensure safety and efficiency of PSA’s fleet, collaborating cross-functional to drive continuous improvement, and growth opportunities through development of expertise in aircraft configuration management.
WHAT YOU WILL DO:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Manage all configurations/part numbers and subsequent revisions to ensure accurate documentation in OEM, PSA Manuals, and MRO systems, as required by the General Maintenance Manual (GMM)
- Complete rules area runs for Technical Services and Configuration Control, and initiate action on identified issues
- Initiate Airworthiness Directive (AD) assessment process, as outlined in the GMM, upon receipt from the Chief Inspector
- Prepare and revise Aircraft Configuration Drawings, as necessary, to reflect the PSA-approved configuration of the CRJ-700/900
- Collect and resolve all Requests for Technical Services (RFTSs) for configuration changes submitted by frontline staff
- Perform other duties as assigned by Technical Services leadership
ALL YOU’LL NEED FOR SUCCESS:
Minimum Qualifications – Education & Prior Job Experience:
- Bachelor's degree in management information systems, information technology, or a related field
- 3 years of experience in aircraft configuration management, maintenance, or a related field
- FAA 121 Airline Operator and associate FARs or equivalent experience
Preferred Qualifications – Education & Prior Job Experience:
- Experience with PSA' systems and processes
- Familiarity with the General Maintenance Manual (GMM) and Airworthiness Directives (ADs)
- Knowledge of aircraft configuration management software and tools
- Certification in aircraft configuration management or a related field
Skills, Licenses, and Certifications:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Proficiency in Microsoft Office, with experience in document management and control systems
- Certification in aircraft configuration management or a related field (e.g., FAA, EASA, or equivalent)
LANGUAGE / COMMUNICATION SKILLS:
- Ability to effectively communicate both verbally and written with all levels within the organization
- Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.
COMPETENCIES:
- Caring
- Collaboration
- Development
- Future
- Results
Associate Analyst - PSA Configuration Management [T500-18496]
Posted today
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Job Description
ANSR is hiring for one of its clients.
About American Airlines:
To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.
About Tech Hub in India:
American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.
Analyst, Configuration Management:
INTRO:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA (LK1) family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!
WHY YOU WILL LOVE THIS JOB:
The Analyst, Configuration Management is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves dedication to ensure safety and efficiency of PSA’s fleet, collaborating cross-functional to drive continuous improvement, and growth opportunities through development of expertise in aircraft configuration management.
WHAT YOU WILL DO:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Manage all configurations/part numbers and subsequent revisions to ensure accurate documentation in OEM, PSA Manuals, and MRO systems, as required by the General Maintenance Manual (GMM)
- Complete rules area runs for Technical Services and Configuration Control, and initiate action on identified issues
- Initiate Airworthiness Directive (AD) assessment process, as outlined in the GMM, upon receipt from the Chief Inspector
- Prepare and revise Aircraft Configuration Drawings, as necessary, to reflect the PSA-approved configuration of the CRJ-700/900
- Collect and resolve all Requests for Technical Services (RFTSs) for configuration changes submitted by frontline staff
- Perform other duties as assigned by Technical Services leadership
ALL YOU’LL NEED FOR SUCCESS:
Minimum Qualifications – Education & Prior Job Experience:
- Bachelor's degree in management information systems, information technology, or a related field
- 3 years of experience in aircraft configuration management, maintenance, or a related field
- FAA 121 Airline Operator and associate FARs or equivalent experience
Preferred Qualifications – Education & Prior Job Experience:
- Experience with PSA' systems and processes
- Familiarity with the General Maintenance Manual (GMM) and Airworthiness Directives (ADs)
- Knowledge of aircraft configuration management software and tools
- Certification in aircraft configuration management or a related field
Skills, Licenses, and Certifications:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Proficiency in Microsoft Office, with experience in document management and control systems
- Certification in aircraft configuration management or a related field (e.g., FAA, EASA, or equivalent)
LANGUAGE / COMMUNICATION SKILLS:
- Ability to effectively communicate both verbally and written with all levels within the organization
- Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.
COMPETENCIES:
- Caring
- Collaboration
- Development
- Future
- Results