2,499 Change Manager jobs in India
Organizational Change Manager
Posted today
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Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Organizational Change Manager
Roche India – Roche Services & Solutions
Hyderabad
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That's what makes us Roche.
Mission
Roche Services & Solutions (RSS) aims at "transforming the way Roche operates.'' As a global organization of more than 2,800 employees, we enable Roche to operate in a competitive and ever-changing business environment. We provide our partners with end-to-end business services and solutions, enabling them to focus on patient-centric activities. Embracing a OneRoche mindset, we leverage our global network to remain customer-centric 24/7 and co-create solutions together.
As a member of the Enterprise Capabilities business line, you will report into the OCM 1 Chapter Lead and have many opportunities to contribute to the business development while providing project and transformation services and solutions to partners across Roche.
You will partner closely with (potentially multiple) mid- to large-scale projects and stakeholders to successfully deliver your project. You will tap into and further develop a wide range of skills and capabilities in our team, while connecting with colleagues and shaping the future of our organization.
Your Opportunity
For this position and its main assignment, the ideal candidate will demonstrate skills and experience across project, transformation and organizational change management, with a particular focus on delivery in the training stream of the project:
- Aligning vision, values and culture through targeted efforts with project team, sponsor, leaders, and other stakeholders
- Creating a holistic training delivery & project adoption strategy based on impact & risk assessments and with clear success criteria, metrics and KPIs
- Training material/content: creation of comprehensive training materials, including manuals, e-learning content, videos, and presentations; utilization of visual design principles to develop engaging and effective visual aids that enhance learning and retention; planning, coordination, and collaboration with subject matter experts to ensure the accuracy and relevance of training content; review and updating training materials in alignment with best practices for continual improvement; training documents and materials optimized for use with Language Model Machines (LLMs) to enhance automated learning applications
- Training delivery: training sessions delivered to various audiences, ensuring clarity and engagement; training needs assessments to identify skills gaps and develop targeted training programs to address them
- Continual improvement: implementation of assessment tools to measure training effectiveness and gather feedback for continual improvement; utilization of various technologies and platforms to create and deliver training, including Learning Management Systems (LMS)
- Tracking and reporting progress and risks to the successful implementation of your strategy
- Applied knowledge in Project & Organizational Change Management: familiar / experienced with project management and organizational change management methods, able to manage multiple projects simultaneously, ensuring timely completion and alignment with objectives
Who you are
Your mindset sets you apart from the competition You can demonstrate that you are:
- You hold a bachelor's degree in social/behavioral sciences such as human resources, business management, education, psychology, organizational design, anthropology, sociology, behavioral economics, neuroscience, adult learning, marketing, or communications with 4 to 8 years of experience
- Proactive and able to work across levels: from strategic to hands-on
- A team player: able to generate enthusiasm and drive commitment; to work with virtual teams across the organization, located in different time zones and with differing cultures, keeping others informed and are sensitive to others' needs
- Well-organized: can juggle multiple tasks at once while keeping an eye on the big picture and documenting progress
- A strong communicator: able to explain complex concepts easily and clearly verbally and in writing; able to demonstrate active listening
- Someone who embraces a growth mindset, entrepreneurship, customer centricity, systems & design thinking
- Fluent in English (written and spoken), additional languages are a plus or may be required depending on location and projects
Who we are
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an Equal Opportunity Employer.
Organizational Change Management Manager-
Posted today
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Job Description
At EY, were all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
We are seeking a highly motivated and experienced Organizational Change Management Specialist to lead and support change initiatives across the organization. The ideal candidate will have 5+ years of experience in change management, strong communication skills, and the ability to develop and implement change management strategies. You will be responsible for conducting change and stakeholder assessments, collaborating with communications and learning specialists to develop an end-to-end change management approach and monitor the progress of change initiatives to ensure successful transitions.
Your key responsibilities
- Create and execute plans that apply change management principles to manage the human aspects of Mercury changes, including but not limited to New Mercury Solutions, Functional Releases, and Technical System Upgrades.
- Work closely with the Mercury functional and technical teams to identify and assess changes that may impact Mercury users and develop appropriate mitigation plans.
- Identify and engage with key stakeholders at all levels of the organization to ensure their buy-in and support.
- Collaborate with Communications and Learning Specialists to incorporate their approaches into the overall change management plan.
- Track the progress of change initiatives, measure their effectiveness, and make adjustments as needed.
- Provide regular updates to senior management on the progress of change initiatives and gather feedback to identify areas for improvement.
- Identify and address potential resistance to change, develop strategies to overcome obstacles, and ensure smooth transitions. Escalate issues to MST User adoption leadership as needed.
- Provide guidance and support to employees and managers throughout the change process.
- Monitor the change management scope of work and initiatives to ensure activities are occurring as planned, including scope, budget, and schedule.
- Work with MST leadership to drive progress on key process improvement and change management initiatives.
- Ensure alignment with organizational and business strategic objectives.
Skills and attributes for success
- The ability to influence and motivate stakeholders, as well as communicate effectively with diverse audiences.
- The ability to lead and manage complex and potentially difficult conversations with key stakeholders from the Mercury Program and other Global Functions.
- A solid executive presence with the ability to communicate persuasively, clearly, and confidently to various stakeholder groups, including C-suite-level audiences and production country change management teams.
- The ability to assess the impact of change, identify potential risks, and develop effective solutions.
- Knowledge of various change management frameworks and best practices.
- A relevant background in understanding organizational behaviour and human dynamics.
- Strong project management skills, including the ability to manage multiple tasks, prioritize effectively, and collaborate with others.
- Excellent written and verbal communication skills, including facilitation, strong listening, and interpretation skills.
- Proficient in PowerPoint, with experience in developing executive-level presentations.
Ideally, you'll also
- Inclusive and globally aware mindset
- Flexible and adaptable; able to work effectively at all levels in an organization and in ambiguous situations
- Ability and flexibility to work in a virtual environment across multiple time zones
- Some minimal travel may be required
- Ideal candidate has prior experience supporting developmental change management (documentation, training, knowledge) for SAP systems
What we look for
To excel in this role, we are looking for an experienced change manager who strives to exceed client needs, keeps in touch with the newest change management models and utilizes evidence-based and systematic approach solutions to managing changes. You are a role model who is creative, sets the tone for quality and delivers continuous improvement. Ultimately, you are a professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing and leveraging diverse perspectives.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
Organizational Change Management - Manager
Posted today
Job Viewed
Job Description
The opportunity
We are looking for Managers with expertise in Change Management to join the WFA team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the WFA team.
Your key responsibilities
Skills and attributes for success
To qualify for the role, you must have
Ideally, you’ll also have
What we look for
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
EY | Building a better working world
People Consulting- Organizational Change Management - Manager
Posted today
Job Viewed
Job Description
The opportunity
We are looking for Managers with expertise in Change Management to join the WFA team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the WFA team.
Your key responsibilities
Skills and attributes for success
To qualify for the role, you must have
Ideally, you’ll also have
What we look for
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
EY | Building a better working world
Change Manager
Posted 2 days ago
Job Viewed
Job Description
Project description
Service Control own service management process definition, standardization and implementation, As an IT Change Enablement Expert, you will also be driving the adaptation of the Change Enablement process to align to the Continuous Integration and Continuous Delivery requirements. Also, you will have the opportunity to liaise with experts to align the Change Enablement process to the new automation concepts.
Responsibilities
- Develop Change Enablement digital strategy processes with key delivery areas of continuous integration / continuous delivery, devops, automation and data analytics evolution
- Manage and deliver the day to day change enablement workflow tasks with the team such as: reviews, approvals ensuring risk controls are adhered to. Prepare deep dive data analytics and change reporting leading into relevant Governance meetings
- Engage and collaborate with the relevant Release Managers, Engineering, Operational Risk and Audit teams and drive delivery of tasks in the context of Change Enablement.
- Proactively identify operational readiness and change enablement process improvement opportunities.
Skills
Must have
- Experience in IT Change Enablement/Change Management for large organizations
- ITIL 3 or 4 experience and proficient with Microsoft suite of tools
- A thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments
- Knowledge of the Continuous Integration and Continuous Delivery concepts and toolsets such as ServiceNow, Gitlab
- Familiarity with devops, agile methodologies and ways of working
- Strong analytical, reporting and data manipulation skills
- Attention to detail in all tasks, particularly in identifying gaps in operational processes areas
- Programming and/or automation skills (irrespective of toolset / technology)
- An enthusiastic and dynamic team player who is able to integrate and work successfully in a global team
- An excellent communicator, with strong interpersonal and stakeholder management skills
- Quick to produce accurate, concise information to tight deadlines, and to present that information professionally and in the right way to the required audience
- Excellent team player with a "can-do" attitude
- A balance of engineering and service mindset
- Experience of ServiceNow and M365 suite tooling
- PowerBI experience
Nice to have
- DevOps foundation certified is nice to have
- Experience of Gitlab CI/CD, AI tooling (CoPilot etc) would be a benefit but not essential
Change Manager
Posted today
Job Viewed
Job Description
Stakeholder
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strategy
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strategy
Stakeholder
engagement,
communication
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communication
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engagement,
communication
strategy
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engagement,
communication
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engagement,
communication
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Requirements
• Frontend Framework: Angular
• Servers : Tomcat, Jetty, JBoss, Nginx, Apache HTTP Server
• Tools : Maven, Log4j 2, JUnit 5, Mockito, Postman, Swagger,
JMeter, Logback
• OS : Windows, Linux
• Version Control : Git, GitHub
• IDE : Eclipse, STS, IntelliJ IDEA
• Messaging Systems : Apache Kafka
• Cloud : AWS, Azure
• DevOps Tools : Docker, Kubernetes, GitLab
Change Manager
Posted today
Job Viewed
Job Description
The Red Hat Planning, Insights & Execution team, nested under IT, is looking for an experienced Change Consultant to join our team. In this role, you will work closely with program and project team members and subject-matter experts (SMEs) and lead change management activities for projects and transformation initiatives. You will develop and implement strategies and plans, including execution of deliverables, to ensure readiness and maximize adoption of large-scale, complex changes impacting thousands of global users and stakeholders.
What will you do?
- Monitor planned and active project and initiative roadmaps
- Apply a structured methodology and lead change management activities
- Perform change management assessments
- Create and execute change management strategies, plans, and deliverables
- Develop user enablement materials to prepare and support individuals affected by changes
- Establish and monitor success metrics
- Proactively identify, track, and mitigate risks and issues
- Consult, advise, and coach project teams
- Hold self and others accountable
- Individual Contributor Role: This position carries no people management responsibilities and has no direct reports.
What will you bring?
- 7+ years experience with organizational change efforts
- Highly proficient at applying advanced change management methods, concepts and approaches for large-scale, complex changes
- Ability to actively manage multiple concurrent complex projects to successful completion from initiation through delivery and closure
- Deep understanding of key principles of adult learning, instructional design, and learning methods and channels
- Familiarity with project management approaches, including agile, tools and phases of the project lifecycle
- Strong written/verbal communication skills
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Problem solving and root cause identification skills
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Change Manager
Posted today
Job Viewed
Job Description
Do
RESPONSIBILITIES
Ensure each and every Change is recorded and approved before implementation.
Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency
Convene and chair CAB meetings, circulate the MOM of the CABs
Ensure no Unauthorized change is implemented which may potentially impact the Production
Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines.
Report the Management on the agreed Change KPIs and ensure effective change communication in place
Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes
Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes
Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion
Bring in Service improvements to improve the overall Process maturity
KEY SKILLS AND COMPETENCIES
8-10 years of ITSM experience in Change and other processes
ITIL V3 / 2011 Foundation or Intermediate certification
Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors
Effective Communication skills
Mandatory Skills: Hybrid Cloud.
Experience: 3-5 Years.
Change Manager
Posted today
Job Viewed
Job Description
Wipro Limited (NYSE: WIT, BSE: , NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at
Job DescriptionRole Purpose
The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.
͏Do
- Ensure process is executed as per the client contract
Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
- Prepare notes from the huddle meetings and share it with the team
- Prepare and share the performance data of the team with the client at the end of the shift
- Interact with the client and prepare note to share updates and changes with the team
- Review the performance on the key process metrices and conduct RCA to improve quality parameters
- Prepare presentation on weekly and monthly performance data for the manager to be shared with the client
- Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
- Be part of the discussion between manager and WFM team on forecast and number of agents required
- Organize fun hours on Friday for the team to promote team engagement
- Identify opportunities for automation within the account and share it with the manager
- Provide details and data to the automation team to support the automation initiative
- Drive performance of the team on the identified metrices of the process
Review last 6-8 weeks performance data (RAG) and identify low performers
- Provide feedback and coach the outliers/ low performers to improve their performance metrices
- Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers
- Handhold the employees on performance on process and monitor for improvements
- Identify training needs for new joiners especially and track their daily progress
- Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client's end
- Stakeholder Interaction & Management
Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
- Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
- Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account
- Work with quality team to ensure the quality improvements as per the delivery standards of the contract
- Provide timely assistance in case of an escalation and support resolution of escalations/ issues
- Effective Team Management
- Resourcing
Hire adequate and right resources for the team
- Talent Management
- Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
- Build an internal talent pool and ensure their career progression within the organization
- Manage team attrition
- Drive diversity in leadership positions
- Performance Management
Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
- Ensure that the Performance Nxt is followed for the entire team
- Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
Mandatory Skills: IT Operations Management.
Experience: 3-5 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Change Manager
Posted today
Job Viewed
Job Description
Do
RESPONSIBILITIES
Ensure each and every Change is recorded and approved before implementation.
Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency
Convene and chair CAB meetings, circulate the MOM of the CABs
Ensure no Unauthorized change is implemented which may potentially impact the Production
Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines.
Report the Management on the agreed Change KPIs and ensure effective change communication in place
Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes
Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes
Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion
Bring in Service improvements to improve the overall Process maturity
KEY SKILLS AND COMPETENCIES
8-10 years of ITSM experience in Change and other processes
ITIL V3 / 2011 Foundation or Intermediate certification
Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors
Effective Communication skills
Mandatory Skills: ITIL Incident Mgmt.Experience: 5-8 Years.