Explore exciting Change Manager job opportunities. These roles are pivotal in guiding organizations through transitions, ensuring smooth adoption of new processes and technologies. Change Managers are responsible for developing and implementing change management strategies, assessing the impact of changes, and providing support to stakeholders. They work closely with project teams and senior management to minimize disruption and maximize the benefits of change initiatives.989 Change Manager jobs in India
Change Manager
Posted 7 days ago
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
Change Manager
Posted 7 days ago
Job Viewed
Job Description
Job Title: Consultant/ Senior Consultant/Change Manager – Digital Transformation
About the Role:
We are seeking experienced Change Managers to support and drive successful adoption of digital transformation initiatives across our organization. You will play a pivotal role in preparing, supporting, and equipping teams to transition to new digital processes, technologies, and ways of working, ensuring minimal disruption and maximum value realization.
Key Responsibilities:
• Lead and deliver change management activities for digital transformation programs, including ERP, CRM, cloud migrations, automation, and other enterprise-wide systems.
• Develop and implement change strategies, including stakeholder engagement, impact assessments, and communications planning.
• Identify change risks and develop mitigation strategies to address resistance and support adoption.
• Design and deliver change-related training and support materials, in collaboration with project teams and subject matter experts.
• Act as a liaison between project teams and business units to ensure clear communication and effective collaboration.
• Measure the effectiveness of change initiatives and adjust strategies accordingly.
• Support the continuous improvement of change management processes and frameworks across the organization.
Required Skills and Experience:
• Proven experience in Change Management roles, ideally within digital transformation or technology-driven projects.
• Strong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter, Prosci).
• Excellent stakeholder engagement, interpersonal, and communication skills.
• Ability to influence and build relationships across all levels of the organization.
• Experience working in Agile or hybrid project delivery environments.
• Strong problem-solving skills and adaptability to fast-paced, evolving change environments.
• Proficiency in tools such as MS Office, Miro, Confluence, Jira, or similar.
Preferred Qualifications:
• Prosci, APMG, or other recognized Change Management certifications.
• Experience in (industry or sector, e.g., healthcare, public sector, financial services).
• Familiarity with enterprise systems (e.g., SAP, Salesforce, ServiceNow).
Change Manager
Posted 5 days ago
Job Viewed
Job Description
About the Role:
We are seeking experienced Change Managers to support and drive successful adoption of digital transformation initiatives across our organization. You will play a pivotal role in preparing, supporting, and equipping teams to transition to new digital processes, technologies, and ways of working, ensuring minimal disruption and maximum value realization.
Key Responsibilities:
• Lead and deliver change management activities for digital transformation programs, including ERP, CRM, cloud migrations, automation, and other enterprise-wide systems.
• Develop and implement change strategies, including stakeholder engagement, impact assessments, and communications planning.
• Identify change risks and develop mitigation strategies to address resistance and support adoption.
• Design and deliver change-related training and support materials, in collaboration with project teams and subject matter experts.
• Act as a liaison between project teams and business units to ensure clear communication and effective collaboration.
• Measure the effectiveness of change initiatives and adjust strategies accordingly.
• Support the continuous improvement of change management processes and frameworks across the organization.
Required Skills and Experience:
• Proven experience in Change Management roles, ideally within digital transformation or technology-driven projects.
• Strong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter, Prosci).
• Excellent stakeholder engagement, interpersonal, and communication skills.
• Ability to influence and build relationships across all levels of the organization.
• Experience working in Agile or hybrid project delivery environments.
• Strong problem-solving skills and adaptability to fast-paced, evolving change environments.
• Proficiency in tools such as MS Office, Miro, Confluence, Jira, or similar.
Preferred Qualifications:
• Prosci, APMG, or other recognized Change Management certifications.
• Experience in (industry or sector, e.g., healthcare, public sector, financial services).
• Familiarity with enterprise systems (e.g., SAP, Salesforce, ServiceNow).
Change Manager
Posted 7 days ago
Job Viewed
Job Description
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
Lead Enterprise CAB meetings and serve as SME on select BU CABs
Consolidate and update Change Management data in ServiceNow
Ensure proper configuration of Assignment and Approval groups in ServiceNow
Assist with Major Incident Management, including bridge calls and stakeholder communications
Participate in an On-Call rotation every 2 months for 1 week
Analyze infrastructure-related incidents for continuous improvement opportunities
Administer and optimize PagerDuty for major incident notifications
Manage multiple responsibilities independently in a high-pressure environment
Lead incident conversations with confidence, even in front of executive leadership
Must Have
5+ years supporting IT operations in enterprise environments
4+ years of experience in Cloud, Infrastructure, and Networking
Extensive Change Management experience, including CAB setup and facilitation
Strong ServiceNow expertise in Change and Incident workflows
Excellent written and verbal communication skills
Demonstrated ability to analyze complex problems and drive improvements
Experience with ITIL/ITSM best practices and frameworks
Comfort working with DevOps and infrastructure teams
Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
Experience with PagerDuty configuration and administration
Working knowledge of PowerBI for reporting and dashboards
Familiarity with infrastructure and application architecture communication
Understanding of the relationship between change management and DevOps practices
Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
Change Manager
Posted today
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
Change Manager
Posted today
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
Change Manager
Posted today
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
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About the latest Change manager Jobs in India !
Change Manager
Posted today
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
Change Manager
Posted today
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.
Change Manager
Posted today
Job Viewed
Job Description
Change Manager
Andela
Location Requirement: India
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and educational opportunities with leading technology providers.
At Andela, we’re deeply passionate about creating long-lasting and transformative growth opportunities for all - and doing it in an E.P.I.C. way! We’re excited to continue building our remote-first team with incredible people like you. After applying for this role, you will join our Andela Community of brilliant technologists by passing a technical screening and live interview. As a community member, you’ll have access to many exclusive technologist roles. Join Andela today to access this opportunity and more in our global marketplace!
Our roles are typically filled at lightning speed, so if you’re considering applying, get your application in quickly!
Andela´s Benefits:
-- 100% payment in USD.
This is a fully remote opportunity for one of our esteemed clients.
About the role
As a Change Manager within the Major Incident Management (MIM) and ITSM Service Delivery team, you’ll be instrumental in ensuring IT operational stability through rigorous change control and incident management practices. This role is ideal for a proactive and technically savvy professional who can confidently lead Change Advisory Boards (CABs), contribute to service reliability, and collaborate across infrastructure, cloud, and development teams.
You’ll act as a key interface between infrastructure architects, application developers, and senior leadership. Your responsibilities will span Enterprise Change Management, Major Incident support, and PagerDuty administration, making this a dynamic and impactful role in a fast-paced, high-visibility setting. You’ll also participate in an on-call rotation, take ownership of communication during major incidents, and help analyze root causes and preventative measures.
This is a high-impact position that blends strategic thinking with hands-on operational work. It’s ideal for someone with strong ITIL/ITSM knowledge, outstanding communication skills, and a proven ability to multitask in enterprise environments. Success in this role will be measured by your ability to improve change processes, reduce incident frequency, and maintain strong relationships across stakeholders.
Key Responsibilities
- Lead Enterprise CAB meetings and serve as SME on select BU CABs
- Consolidate and update Change Management data in ServiceNow
- Ensure proper configuration of Assignment and Approval groups in ServiceNow
- Assist with Major Incident Management, including bridge calls and stakeholder communications
- Participate in an On-Call rotation every 2 months for 1 week
- Analyze infrastructure-related incidents for continuous improvement opportunities
- Administer and optimize PagerDuty for major incident notifications
- Manage multiple responsibilities independently in a high-pressure environment
- Lead incident conversations with confidence, even in front of executive leadership
Must Have
- 5+ years supporting IT operations in enterprise environments
- 4+ years of experience in Cloud, Infrastructure, and Networking
- Extensive Change Management experience, including CAB setup and facilitation
- Strong ServiceNow expertise in Change and Incident workflows
- Excellent written and verbal communication skills
- Demonstrated ability to analyze complex problems and drive improvements
- Experience with ITIL/ITSM best practices and frameworks
- Comfort working with DevOps and infrastructure teams
- Availability to work 4 PM – 12 AM IST and participate in 24x7 on-call rotation
Nice to Have
- Experience with PagerDuty configuration and administration
- Working knowledge of PowerBI for reporting and dashboards
- Familiarity with infrastructure and application architecture communication
- Understanding of the relationship between change management and DevOps practices
- Background in high-visibility incident management with senior stakeholder exposure
Required skills
Project Management (4 - 6 yrs)
DevOps (4 - 6 yrs)
Servicenow (4 - 6 yrs)
Optional skills
Power BI (Microsoft) (2 - 3 yrs)
Keywords
CABs
"change manager"
incident
ITIL
ITSM
infrastructure
Must-Haves: We are seeking an experienced Change Manager based in India, available to work 4 PM–12 AM IST and join a 24x7 on-call rotation. The ideal candidate will have strong expertise in Change Management, including CAB setup and facilitation, along with hands-on experience in ServiceNow, focusing on Change and Incident Management workflows.
Main job time zone: IST
Time zone overlap requirements: Fully overlap with IST
Location Requirements: India
Offer
Estimated Duration: 12-month-term contractor position (Renewable)
Full-time dedication (40 hours/week)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds, and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
Andela is home for all. Come as you are.