5 IT jobs in Chennai

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Role Summary:

We currently have an exciting opportunity for a Helpdesk Executive in Reading. The Executive will manage the helpdesk calls, manage queries, record slack tickers, prepare reports and maintain records on a daily basis Liason with multiple functions and ensure all the tickets are close as per SLA

What the job involves:

Helpdesk Management

Report Management

Team Player

Support FM functions in case of necessity

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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We’re Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking)

Location: Pune, India (Remote)

Shifts: 24/7 Rotational (including night shifts)

Work Days: 5 days/week

We are currently hiring for one of our esteemed clients , a global SaaS provider in the enterprise technology space, known for innovation, operational excellence, and an inclusive work culture. If you’re a skilled communicator fluent in Portuguese, Spanish and English , with a passion for tech support — this opportunity is for you!

Role Overview:

As an Associate – Help Desk , you’ll be the first point of contact for users across global regions. You’ll handle technical support related to mobile devices and services through calls, emails, and chats , while working closely with international teams to ensure efficient and timely issue resolution.

Key Responsibilities:

• Provide multilingual customer support (Portuguese,Spanish & English ) via phone, chat, and email
• Troubleshoot mobile device and connectivity issues
• Log and manage service tickets accurately and efficiently
• Liaise with telecom providers and internal teams to resolve service-related issues
• Ensure adherence to SLAs and KPIs
• Act as a liaison between end-users and technical teams for complex queries

Ideal Candidate Profile:

• 2–6 years of experience in international voice process / technical support
• Excellent communication skills in Portuguese,Spanish & English
• Ability to work in a 24/7 rotational shift environment (including night shifts)
• Strong troubleshooting and problem-solving skills
• Experience with mobile technologies and ticketing tools is a plus
• Self-starter with a collaborative mindset and attention to detail

Ready to take the next step in your support career?

Send your resume to:

#HiringNow #HelpDeskJobs #TechSupport #PortugueseJobs #SpanishJobs #RemoteJobs #CustomerSupport #InternationalProcess #ITSupport #PuneJobs #HybridJobs #BilingualSupport #JobAlert #CareerOpportunity

Dear All,

IT Helpdesk- IT Service Desk-Level 1 Support

We have an excellent opportunity in Sword French - IT Helpdesk-Technical support-FRENCH LANGUAGE IS MUST

CTC : Negotiable

Permanent Remote-Work from home

Exp : 3+yrs

JD :

Key Responsibilities (but not limited to):

• Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution.
• Facilitate user password resets
• Coach users in the use of hardware, software, and file management.
• Channel and escalate technically complex problems to the appropriate resources
• Perform computer equipment repairs; manage network printers and wireless connectivity.
• Install software and computer peripherals
• Identify when off-site repairs are required and coordinate with third party vendors
• Prepare and test new computer equipment and oversee shipping to new store locations
• Provide preliminary assessment of problems which may involve network services and escalate to Level 2 support and management if required.
• Maintain and deploy standard hardware image' to variety of hardware platforms.
• Contribute ideas and solutions to IT Services issues at large
• Ensure warranty and registration requirements are fulfilled
• Provide Android/iPhone support and front-line telephone support
• Document best practices
• Perform other related duties as assigned

Desired Skills/Experience:

Knowledge of desktop computer applications, operating systems, hardware, and networking devices

1-2 years' experience working in a related role (asset)

knowledge of: Microsoft Windows XP, Windows 7, Microsoft Office 2003 & 2007, PC Hardware Repair, VPN, client-based LAN networking, printers, and good networking skills

LANDesk endpoint management skills would be an asset

VOIP a bonus

Excellent customer service skills

Exceptional oral and written communication skills

Demonstrated problem solving and troubleshooting skills

Bilingual (English/French) is an asset

Team-player with the ability to work well independently

Capability to prioritize and multitask; organized and detail-oriented

Ability to coach and advise clients in a clear and concise manner

Ability to work effectively in a fast-paced and high demanding environment

Keen attention to detail

Proven analytical and problem-solving abilities

If interested, please send me your cv to Abinaya - whatsup : or Email to -

IT Helpdesk Desktop Support Engineer

Location

Work Type: Full-time | Rotational Shifts (24/7 including weekends and public holidays)

Job Summary

We are hiring a proactive and technically skilled IT Helpdesk Desktop Support Engineer to join our dynamic support team. You will provide remote technical support to our clients, primarily in the hospitality sector , including hotels. Your role will involve resolving issues related to desktops, networks, business-critical applications (PMS, POS, finance systems), and cloud services like Office 365 and Mimecast .

Key Responsibilities:

Remote Technical Support

Handle desktop, software, mobile device, and basic network issues via phone, email, and ServiceNow.

Hotel Applications Support

Troubleshoot and support:

PMS (e.g., Opera),POS (e.g., Micros 3700, Simphony, Touche),FMC, Infor Sun Systems, and other hospitality/finance systems,Interface-related issues across systems

Microsoft 365 & Active Directory:

Manage Outlook, Teams, SharePoint, and perform AD tasks (user creation, access control, GPO).

User Lifecycle Management:

Onboard/offboard users, provision accounts, and manage permissions.

Security Tools Support:

Monitor and manage Mimecast Email Security Gateway

Maintain endpoint antivirus solutions

Peripheral Support

Install and troubleshoot printers, scanners, and other devices.

Basic Networking

Resolve IP conflicts, DNS/DHCP issues, and connectivity problems.

Collaboration & Escalation

Work with infrastructure/network teams for complex issues.

Incident & Request Management

Log and resolve tickets using ServiceNow , ensuring proper documentation and closure.

Patch Management

Ensure timely OS and security updates.

Customer Service

Deliver clear, courteous, and effective support to users with varying IT proficiency. Job Summary

We are hiring a proactive and technically skilled IT Helpdesk Desktop Support Engineer to join our dynamic support team. You will provide remote technical support to our clients, primarily in the hospitality sector, including hotels. Your role will involve resolving issues related to desktops, networks, business-critical applications (PMS, POS, finance systems), and cloud services like Office 365 and Mimecast.

Key Responsibilities

Remote Technical Support

Handle desktop, software, mobile device, and basic network issues via phone, email, and ServiceNow.

Hotel Applications Support

Troubleshoot and support:

• PMS (e.g. Opera)
• POS (e.g. Micros 3700, Simphony, Touche)
• FMC, Infor Sun Systems, and other hospitality or finance systems
• Interface-related issues across systems

Microsoft 365 and Active Directory

• Manage Outlook, Teams, SharePoint
• Perform AD tasks such as user creation, access control, and Group Policy Object (GPO) management

User Lifecycle Management

• Onboard and offboard users
• Provision accounts and manage permissions

Security Tools Support

• Monitor and manage Mimecast Email Security Gateway
• Maintain endpoint antivirus solutions

Peripheral Support

• Install and troubleshoot printers, scanners, and other devices

Basic Networking

• Resolve IP conflicts, DNS or DHCP issues, and connectivity problems

Collaboration and Escalation

• Work with infrastructure and network teams for complex issues

Incident and Request Management

• Log and resolve tickets using ServiceNow, ensuring proper documentation and closure

Patch Management

• Ensure timely operating system and security updates

Customer Service

• Deliver clear, courteous, and effective support to users with varying levels of IT proficiency

Let me know if you want this formatted for a resume, job board, or internal documentation.

Qualifications:

Education Diploma or Bachelor's in IT, Computer Science, or related field

Experience 1–2+ years in IT helpdesk or remote desktop support

Hospitality industry experience is a strong plus

Technical Skills

Windows OS, Office 365, Active DirectoryPMS (Opera), POS (Micros, Simphony, Touche), FMC, Infor Sun SystemsBasic networking (IP, DNS, DHCP)

Mimecast, antivirus management toolsServiceNow or similar ITSM platformsBeyond Trust Remote Support(Bomgar) tool knowledge

Soft Skills:

• Strong communication and problem-solving skills
• Ability to prioritize and work under pressure
• Customer-oriented mindset

What We Offer:

• Competitive salary and benefits
• Training and professional development opportunities
• Collaborative and supportive work environment

How to Apply:

Send your resume and cover letter to:

IT Helpdesk Desktop ,Support PMS, Opera, POS ,Micros Simphony, Office 365 Active, Directory, Mimecast, ServiceNow ,Malayalam Malayali Kerala Hospitality