11 IT jobs in Chennai

Tecnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants worldwide. We participate in projects related to hydrogen, biomass, biofuels, decarbonization, artificial intelligence, and digitization. Sustainable growth, decarbonization and energy transition are the concepts that represent our culture.

Roles and Responsibilities

• Lead, mentor, and evaluate IT staff, ensuring a high-performance team.
• Oversee IT support operations, ensuring efficient issue resolution and adherence to SLAs.
• Maintain a knowledge base of recurring IT issues and solutions.
• Oversee IT networks, storage, and end-user devices.
• Administer Microsoft Office 365, Active Directory, and Windows servers for optimal performance.
• Ensure the reliability of environments, telecommunication systems, and IT equipment.
• Monitor and upgrade IT hardware and software for efficiency and security.
• Implement IT security policies, firewalls, and intrusion detection systems.
• Conduct security audits and investigations for compliance and risk mitigation.
• Provide cybersecurity awareness training to employees.
• Manage vendor contracts and ensure seamless integration of third-party IT solutions.
• Align IT initiatives with business needs, optimizing technology investments.
• Stay updated on the best industry compliance frameworks and laws.
• Assist the Corporate IT team
• Stay updated on industry trends and recommend technology improvements.
• Develop and enforce IT policies and best practices for security, software and hardware.
• Ensure that the guidelines, standards, and norms set by the corporate IT area are followed in the India office
• Act as the main IT liaison to Corporate IT at the India Office.
• Oversee helpdesk operations, ensuring timely support and resolution.
• Provide 2nd-line support for business applications and software troubleshooting.
• Train employees on IT systems and cybersecurity best practices.

Key Skills and Requirements

Here are the key skills and requirements for the ideal candidate for IT Manager with must-have and good-to-have requirements.

1. Education & Certifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Recognized IT certifications (e.g., Windows, Cisco, A+, ITIL, Azure, Oracle)
• Advanced degrees (e.g., Master’s in IT, MBA with IT focus)

2. Experience & Leadership

• 10-15 years of IT experience, with at least 3-5 years in a leadership role
• Proven track record in IT project management and change management
• Experience managing IT teams, vendors, and stakeholders
• Strong background in IT infrastructure, security, and risk management
• Familiarity with helpdesk operations, ticketing systems, and SLAs

3. Technical Skills

• Systems Administration: Windows Microsoft Office 365, SharePoint
• Networking & Security: Firewalls, VPNs, Active Directory, DNS, DHCP, VLANs
• Cloud & Virtualization: Microsoft Azure, Virtual Desktop Infrastructure (VDI)
• Backup & Disaster Recovery: IT Business Continuity Planning, Cybersecurity protocols

4. Soft Skills & Problem-Solving

• Strong strategic thinking, planning, and organizational skills
• Excellent leadership and team management abilities
• Strong problem-solving and analytical skills
• Effective communication and interpersonal skills, able to translate technical concepts for non-technical users
• Experience in training and mentoring IT staff
• Ability to work in a fast-paced environment with shifting priorities

Description:

We are seeking a skilled IT Administrator with at least 2 years of experience in providing end-user support, managing hardware, networks, operating system installations, and backups. The ideal candidate will be adept at troubleshooting, maintaining laptop hardware, configuring network systems, and ensuring data integrity through proper backup solutions.

Key Responsibilities:

• Hardware Support & Repair
• Diagnose and repair laptop hardware issues including motherboard faults, storage devices, RAM, batteries, and peripherals.
• Perform preventive maintenance, upgrades, and inspections to ensure optimal hardware performance.
• Manage inventory of hardware components and accessories.
• Operating System Installation & Maintenance
• Install, configure, and troubleshoot operating systems such as Windows, Linux, and macOS.
• Perform OS deployment across multiple devices using imaging tools and automated scripts.
• Handle driver installations and software compatibility issues.
• Provide guidance to users on OS usage and best practices.
• Backup & Data Recovery
• Implement and manage backup strategies using tools like Windows Backup, Acronis, Veeam, or other third-party solutions.
• Perform data recovery operations during hardware failures or accidental data loss.
• Ensure regular backup schedules are maintained and tested for reliability.
• Networking & Connectivity
• Configure and manage routers, switches, firewalls, and access points to ensure secure and efficient communication.
• Troubleshoot network issues including connectivity disruptions, IP conflicts, and bandwidth limitations.
• Set up VPN connections, manage IP schemes, and monitor network traffic.
• Security & Compliance
• Implement antivirus solutions, firewall configurations, and endpoint protection measures.
• Monitor system logs, user permissions, and access controls to ensure compliance with data protection policies.
• Educate users on security protocols and safe computing practices.
• IT Support & Documentation
• Provide helpdesk support for hardware, software, and network-related issues.
• Maintain detailed documentation on configurations, installations, backup schedules, and troubleshooting steps.
• Prepare reports and insights for system optimization and performance tracking.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 2 years of experience in IT administration, support, or system maintenance.
• Hands-on experience with laptop hardware repair and troubleshooting.
• Proficiency in OS installations, updates, and configuration.
• Knowledge of backup solutions, data recovery, and disaster recovery planning.
• Experience with networking protocols such as TCP/IP, DNS, DHCP, VPN, and firewall settings.
• Familiarity with cloud-based tools and virtualization is a plus.
• Excellent analytical, communication, and organizational skills.

IT Service Delivery Manager

Job location: Chennai/Bangalore/Pune

Experience: 8 to 15 years

Position Overview

We are seeking an experienced IT Service Delivery Manager with a strong background in managing and delivering Cloud, IT Infrastructure, Network Transformation, Digital Workplace Services, and Cybersecurity solutions . The ideal candidate will be responsible for ensuring the seamless delivery of IT services to clients, managing end-to-end service operations, driving continuous improvement, and aligning IT delivery with business objectives. This role demands a balance of technical expertise, service management acumen, leadership skills, and stakeholder engagement.

Key Responsibilities

Service Delivery Management

• Oversee the delivery of end-to-end IT services across Cloud, IT Infrastructure, Network Transformation, Digital Workplace, and Cybersecurity domains.
• Ensure services are delivered in alignment with contractual obligations, SLAs, and KPIs.
• Manage service performance, ensuring minimal downtime and maximum service efficiency.
• Establish and maintain service governance frameworks for effective monitoring and reporting.

Cloud Services

• Lead delivery of public, private, and hybrid cloud solutions (e.g., Azure, AWS, GCP).
• Oversee cloud migration, adoption strategies, and ongoing cloud service management.
• Ensure cost optimisation, scalability, and compliance in cloud operations.

IT Infrastructure & Network Transformation

• Manage data centre operations, server infrastructure, storage systems , and enterprise network architecture.
• Lead network transformation projects (e.g., SD-WAN, network segmentation, modernization initiatives).
• Collaborate with engineering teams to ensure secure, resilient, and scalable network infrastructure.

Digital Workplace Services

• Oversee the delivery of end-user computing solutions, collaboration platforms, M365/Google Workspace, remote work enablement, and device lifecycle management .
• Drive initiatives to enhance the employee digital experience, productivity, and operational efficiency.

Cybersecurity Services

• Ensure delivery of robust cybersecurity solutions including endpoint protection, identity and access management, vulnerability management, SOC operations, and compliance audits.
• Collaborate with security teams to meet regulatory requirements and mitigate risks.
• Oversee incident response and disaster recovery plans.

Stakeholder & Client Engagement

• Act as the primary escalation point for service-related issues.
• Build and maintain strong relationships with clients, vendors, and internal teams.
• Provide regular performance reviews, reports, and service improvement plans.

Continuous Improvement & Governance

• Identify service gaps and implement improvement initiatives to enhance delivery quality.
• Ensure compliance with ITIL and industry best practices.
• Develop training plans to upskill service delivery teams.

Qualifications & Experience

Essential:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in IT service delivery, with at least 5 years in a managerial role .
• Proven experience in delivering Cloud, IT Infrastructure, Network Transformation, Digital Workplace, and Cybersecurity projects.
• Strong knowledge of ITIL frameworks and service management best practices.
• Hands-on experience with Azure, AWS, GCP, M365, VMware, and enterprise networking .

Preferred:

• ITIL v4 certification or equivalent.
• PMP, PRINCE2, or Agile project management certification.
• Security certifications (CISSP, CISM, ISO 27001 Lead Implementer, etc.).
• Experience working in global or multi-site environments .

Skills & Competencies

• Strong leadership and people management skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Strategic thinking with the ability to balance operational priorities.
• Strong problem-solving and decision-making skills under pressure.
• Financial and budget management skills for IT service delivery.

• Teach undergraduate and graduate courses in various areas of Computer Science, delivering engaging and informative lectures.
• Develop and update course curricula to reflect the latest advancements in the field.
• Conduct original research, publish findings in peer-reviewed journals and present at academic conferences.
• Mentor and supervise graduate students in their research projects and dissertations.
• Collaborate with faculty colleagues on interdisciplinary research initiatives.
• Seek external funding for research projects through grants and fellowships.
• Contribute to the academic life of the department through committee service and departmental initiatives.
• Engage with students to foster their academic and professional development.
• Stay current with technological trends and their impact on computer science education and research.
• Potentially develop and lead specialized online courses or research groups.

• Ph.D. in Computer Science or a closely related field from an accredited institution.
• A distinguished record of scholarly publications in reputable venues.
• Demonstrated excellence in university-level teaching and curriculum development.
• Proven ability to attract external research funding.
• Strong communication, presentation, and interpersonal skills.
• A passion for mentoring students and fostering an inclusive learning environment.
• Experience with online teaching platforms and remote collaboration tools is highly beneficial.
• A strong commitment to academic integrity and scholarly rigor.
• Ability to work effectively within a distributed and collaborative academic community.

• Develop and deliver engaging lectures and course materials for undergraduate and graduate students in Computer Science.
• Design and teach courses across various areas of computer science, including core subjects and specialized electives.
• Conduct high-quality, original research in a chosen area of specialization within computer science, aiming for publication in top-tier conferences and journals.
• Secure research funding through competitive grants and manage research projects effectively.
• Supervise and mentor Ph.D. and Master's students, guiding their research and academic development.
• Contribute to curriculum development and departmental strategic planning.
• Participate actively in faculty meetings, committee work, and other departmental service activities.
• Collaborate with colleagues on interdisciplinary research projects and initiatives.
• Stay current with advancements in computer science and pedagogical best practices.
• Serve as an academic advisor to students, providing guidance on academic and career paths.
• Uphold the highest standards of academic integrity and professional conduct.

• A Ph.D. in Computer Science or a closely related field from a recognized university.
• A distinguished academic record, including a substantial number of publications in leading peer-reviewed journals and conference proceedings.
• Proven experience in teaching computer science at the university level, with excellent pedagogical skills.
• Demonstrated success in securing external research funding.
• Expertise in one or more specialized areas of Computer Science (e.g., Artificial Intelligence, Machine Learning, Data Science, Software Engineering, Cybersecurity, Theoretical Computer Science, Human-Computer Interaction).
• Experience in supervising graduate student research and thesis committees.
• Strong communication, presentation, and interpersonal skills.
• A commitment to collaborative work and departmental service.
• Ability to contribute to the university's mission of research, teaching, and public service.
• A strong understanding of ethical considerations in research and teaching.
• Postdoctoral research experience is highly desirable.

• Teach undergraduate and graduate courses in Computer Science.
• Develop and deliver engaging course content and materials.
• Conduct independent research and publish findings in reputable journals and conferences.
• Secure external funding for research projects.
• Mentor and advise students on academic and research matters.
• Supervise student theses and dissertations.
• Contribute to curriculum development and departmental initiatives.
• Participate in faculty meetings and university committees.
• Foster an inclusive and collaborative learning environment.
• Stay current with advancements in computer science research and education.

• Ph.D. in Computer Science or a closely related field from an accredited institution.
• Demonstrated record of scholarly research and publications.
• Experience in teaching computer science courses at the university level.
• Strong knowledge of core computer science areas (e.g., algorithms, programming, systems).
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively in a collaborative academic environment.
• Commitment to student mentorship and academic advising.
• Proficiency in various programming languages and software development tools.
• Interest in curriculum development and interdisciplinary research.
• Passion for teaching and inspiring students.

• Deliver engaging and interactive online lectures and tutorials in various Computer Science subjects (e.g., Data Structures, Algorithms, Programming Languages, Databases).
• Develop and update curriculum content, learning materials, assignments, and assessments to ensure relevance and quality.
• Provide individualized student support, answering questions, and offering guidance on coursework.
• Facilitate online discussions and forums, fostering a collaborative learning environment.
• Assess student performance through grading assignments, quizzes, and exams.
• Conduct regular one-on-one tutoring sessions and provide constructive feedback.
• Monitor student progress and identify students who may need additional support.
• Contribute to the development and improvement of online teaching methodologies and tools.
• Mentor and guide junior tutors, providing training and support.
• Stay current with advancements in Computer Science and online education best practices.
• Maintain clear and professional communication with students, parents (if applicable), and the academic team.

• Master's degree or Ph.D. in Computer Science or a closely related field.
• Minimum of 4 years of experience in teaching or tutoring Computer Science at the university or college level.
• Proven experience in delivering effective online or virtual instruction.
• Deep understanding of core Computer Science concepts and programming paradigms.
• Excellent knowledge of at least one major programming language (e.g., Python, Java, C++).
• Strong presentation and communication skills, with the ability to explain complex topics clearly.
• Proficiency in using Learning Management Systems (LMS) and online collaboration tools (e.g., Zoom, Google Meet, Moodle, Canvas).
• Patience, enthusiasm, and a passion for education.
• Ability to work independently and manage time effectively in a remote setting.
• Experience in curriculum development is a significant advantage.