4,217 Project Officer jobs in India

List of responsibilities:

• Developing detailed project schedules

• Collaborating with project managers, engineers, and other stakeholders to gather information and define project scope, objectives, and schedule constraints.

• Analyzing and interpreting project data to identify potential schedule risks and develop mitigation plans.

• Maintaining and updating project schedules on a regular basis to reflect progress, changes, and delays.

• Communicating schedule status and progress to project stakeholders, including management and other relevant parties.

• Providing guidance and training to project team members

• Continuously monitoring the project schedule and providing feedback and suggestions for improvement to the project team.

• Keep the project schedule and documentation up-to-date, accurate and in compliance with the project requirements.

• Understand the contractual obligation and ensure that the project schedule is aligned with the contract schedule.

• Provide support to the project manager in managing project change requests and claims and ensure that the schedule is updated accordingly.

• Prior experience in Solar, Wind, Regulatory, financing activities are desirable.

Customer Support - Project Management Office

Job Summary:

We’re looking for a detail-oriented, organized, and proactive PMO Lead reporting into the Head of Customer Support Transformation & Service Introduction. The PMO Lead will be driving operational excellence across a dynamic, high-impact support organization at a leading payments platform. This role sits at the heart of our support function, acting as the connective tissue between strategic initiatives, project execution, and cross-functional coordination.

As the PMO Lead, you'll ensure that key initiatives are well-planned, tracked, and delivered on time. While your core responsibilities will focus on standard PMO duties, an appreciation and understanding of the customer and merchant support experience will be highly valuable.

Key Responsibilities:

Project Governance & Standards

• Establish and enforce PMO frameworks, methodologies, and tools tailored to ITIL and support operations.
• Drive clarity, follow-through, and accountability by ensuring action items are documented, owners are assigned, and timelines are met.
• Ensure all projects follow consistent lifecycle practices and maintain centralized documentation and a single source of truth for project status, risks, decisions, and KPIs.

Portfolio & Resource Management

• Oversee a portfolio of initiatives impacting Customer Support, ITSM processes, and service delivery.
• Facilitate demand management, prioritization, and capacity planning across support teams.
• Track dependencies, budgets, timelines, and resource utilization across active and upcoming projects.

Reporting & Communication

• Create and deliver project dashboards, reports, and executive summaries on performance, risks, and progress.
• Support continuous improvement efforts with data-driven insights and retrospective reviews.
• Serve as liaison between project teams, service owners, business stakeholders, and senior leadership.

ITIL & Service Management Alignment

• Ensure projects integrate with ITIL-aligned processes (e.g., Incident, Problem, Change, Service Request).
• Collaborate with ITSM teams to ensure new initiatives support SLA targets, customer satisfaction, and service stability.
• Contribute to the standardization and documentation of processes, change controls, and workflows.

Required Qualifications:

• 5+ years of experience in project/program management or PMO functions.
• Strong understanding of ITIL best practices and their application in operational environments.
• Proven experience managing projects within Customer Support, ITSM, or Service Desk functions.
• Proficiency in project management tools (e.g., MS Project, Smartsheet, JIRA).
• Strong organizational, communication, and stakeholder management skills.
• Ability to translate strategic goals into actionable and measurable project outcomes.

Preferred Qualifications:

• Experience working with or supporting customer or merchant support functions, preferably in SaaS, fintech, or payments.
• ITIL Foundation certification (v3 or v4).
• PMP , PRINCE2 , or Certified Scrum Master (CSM) credentials.
• Experience with, Jira Service Management , ServiceNow or other ITSM platforms.
• Familiarity with customer satisfaction programs, ticketing systems, and support metrics (SLAs, CSAT, FCR).

• Our Culture & Values
• At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team.

• Diversity & Inclusion
• Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered.

• Ready to Make an Impact?
• Join us and help shape the future of payments across Asia. Apply now.
• Learn more about Ingenico:
• Ingenico Global Website:
• Ingenico LinkedIn:

"Coordinated success starts with a great project coordinator."

Atidan global team is looking for candidates who have strong interpersonal skills, problem solver over problem dictators, high on flexibility (global coordination role), pleasing personality (global stakeholder management role), good presentation skills (internal employee trainings).

Required Skills:

• 1-5 years in Project coordination in an IT services company.
• Facilitates communication with the Internal and External stake holders.
• Organizing multiple business meetings, capturing minutes of meetings, and making sure action points are closed.
• Monitoring support and proposal tickets and assigning it to the right resources with help of project managers.
• Periodically reviewing/auditing project email DLs.
• To ensure project related documents are updated by project managers.
• Monitoring Email and MS teams channel for client escalations & ensuring corrective measures & actions are taking on them by respective resources.
• Improving operation/delivery related processes.
• Scheduling & coordinating organizational level meetings.
• Verifying, reviewing, and validating timesheets and ensuring review changes are incorporated.
• Regularly compile and communicate information related to critical activities, resources, and project timelines.
• Good in MS Excel.

Soft Skills:

• Good people and management skills
• Flexible to handle multiple roles and responsibilities as per business demand.
• Strong problem-solving and analytical skills.
• Strong follow up skills and ability to multitask.

Good to have:

• Knowledge of SDLC and agile Scrum methodologies.
• Office Timings: 12:00 PM to 9:00 PM
• Job Location: Andheri Mumbai
• Current work mode is Hybrid, minimum 2 to 3 days work from office. Later it will be 5 days working from office.
• Candidates who live nearby Andheri location would be given high preference.
• Graduation degree: BE (CS/IT) OR BSC/BCA (CS/IT) + MBA.
• Preferred would be BSc IT + MBA.

About Atidan:

• Atidan technologies started IT services in the year 2005 and we are a well-established 18+ years MNC with 16 years of Microsoft GOLD Partner certified. Also been recognized as ELITE GOLD & directly managed partners.
• We offer a boutique of Enterprise Software development, Cloud Engineering and Premium Staffing services.
• We have offices globally in US, UK, Singapore, India, and consultants in 14 countries.
• Our services include delivering cutting-edge tech solutions on Azure Cloud Migrations, Mobile technologies, Microsoft Power Platform, MS Dynamics, SharePoint, IOT, Artificial Intelligence, M365, Analytics & Custom Apps.
• Our customers include several fortune 1000 companies in USA and rest of the world like New York Times, Times Warner, Disney, Comcast, General Mills, etc
• Our work has been recognized by Gartner, Microsoft, IBM, Apple and Great place to Work.
• We had successfully completed close to 300+ engagements in just last two years, 2022 was phenomenal growth in IT Infra for us.
• We are now in demand for 24/7 operations & Full-stack resources.
• We provide personalised learning path for your career growth. It includes upskilling and training program. You are given access to thousands of specially curated trainings. We sponsor certifications.

For more details, please visit our LinkedIn page:

PURPOSE OF THE ROLE

To monitor and coordinate project management activities of overall R&D projects, by monitoring New Product Development (NPD) timelines, coordinating requirement of ISO 9001:2015 (IMS) audit process and also support intellectual property rights process.

Educational Qualification

BE - Mechanical/ Electrical/Electronics with 5-8 years experience

Functional / Technical Expertise

• Thorough understanding of Project Management Methodology
• Risk Management
• Analytical Skills
• Basic understanding of HVAC products
• Advanced knowledge of Project Planning software
• Advanced knowledge of PLM operating system
• Certified ISO 9001:2015 auditor

MAIN RESPONSIBILITIES

Project Control & Management

• Manage and control NPD process by auditing its adherence in the projects and escalating non-conformance to the appropriate authority.
• Monitor VAVE / Cost Saving projects as per the approved plan and publish periodic MIS to management
• Improving the efficiency of NPD process by collecting and implementing suggestions from CFTs / SMEs (Project leaders, Product Managers, Manufacturing, Service and Procurement team members)
• Conduct regular audits for NPD process adherence.

Intellectual Property Rights (IPR)

• Work as an Intellectual Property & Patents coordinator responsible for evaluating the patentability of various designs & concepts.
• Patents/Designs Filling - Assisting idea disclosure, assisting initial patent search, tracking patent & design status & other IP support.

ISO 9001:2015 (Integrated Management System)

• Responsible to handle ISO audit pertaining to the Design & Development & work as an Internal ISO Auditor to audit the Product Development process of the organization
• Ensure that the process is in line with ISO 9001:2015 (IMS) requirement and support ISO audits

Project Automation

• Benchmarking & implementing new R&D processes in PLM (Product Lifecycle Management) software system
• Collecting and analyzing data of ‘Star Clock’ – automated manhour booking system in R&D.

Capability Building

• Conducting periodic NPD Process orientations / Training for the R&D team members
• Conduct regular training of NPD stakeholders on NPD process & PLM software system

List of responsibilities:

• Developing detailed project schedules

• Collaborating with project managers, engineers, and other stakeholders to gather information and define project scope, objectives, and schedule constraints.

• Analyzing and interpreting project data to identify potential schedule risks and develop mitigation plans.

• Maintaining and updating project schedules on a regular basis to reflect progress, changes, and delays.

• Communicating schedule status and progress to project stakeholders, including management and other relevant parties.

• Providing guidance and training to project team members

• Continuously monitoring the project schedule and providing feedback and suggestions for improvement to the project team.

• Keep the project schedule and documentation up-to-date, accurate and in compliance with the project requirements.

• Understand the contractual obligation and ensure that the project schedule is aligned with the contract schedule.

• Provide support to the project manager in managing project change requests and claims and ensure that the schedule is updated accordingly.

• Prior experience in Solar, Wind, Regulatory, financing activities are desirable.

Customer Support - Project Management Office

Job Summary:

We’re looking for a detail-oriented, organized, and proactive PMO Lead reporting into the Head of Customer Support Transformation & Service Introduction. The PMO Lead will be driving operational excellence across a dynamic, high-impact support organization at a leading payments platform. This role sits at the heart of our support function, acting as the connective tissue between strategic initiatives, project execution, and cross-functional coordination.

As the PMO Lead, you'll ensure that key initiatives are well-planned, tracked, and delivered on time. While your core responsibilities will focus on standard PMO duties, an appreciation and understanding of the customer and merchant support experience will be highly valuable.

Key Responsibilities:

Project Governance & Standards

• Establish and enforce PMO frameworks, methodologies, and tools tailored to ITIL and support operations.
• Drive clarity, follow-through, and accountability by ensuring action items are documented, owners are assigned, and timelines are met.
• Ensure all projects follow consistent lifecycle practices and maintain centralized documentation and a single source of truth for project status, risks, decisions, and KPIs.

Portfolio & Resource Management

• Oversee a portfolio of initiatives impacting Customer Support, ITSM processes, and service delivery.
• Facilitate demand management, prioritization, and capacity planning across support teams.
• Track dependencies, budgets, timelines, and resource utilization across active and upcoming projects.

Reporting & Communication

• Create and deliver project dashboards, reports, and executive summaries on performance, risks, and progress.
• Support continuous improvement efforts with data-driven insights and retrospective reviews.
• Serve as liaison between project teams, service owners, business stakeholders, and senior leadership.

ITIL & Service Management Alignment

• Ensure projects integrate with ITIL-aligned processes (e.g., Incident, Problem, Change, Service Request).
• Collaborate with ITSM teams to ensure new initiatives support SLA targets, customer satisfaction, and service stability.
• Contribute to the standardization and documentation of processes, change controls, and workflows.

Required Qualifications:

• 5+ years of experience in project/program management or PMO functions.
• Strong understanding of ITIL best practices and their application in operational environments.
• Proven experience managing projects within Customer Support, ITSM, or Service Desk functions.
• Proficiency in project management tools (e.g., MS Project, Smartsheet, JIRA).
• Strong organizational, communication, and stakeholder management skills.
• Ability to translate strategic goals into actionable and measurable project outcomes.

Preferred Qualifications:

• Experience working with or supporting customer or merchant support functions, preferably in SaaS, fintech, or payments.
• ITIL Foundation certification (v3 or v4).
• PMP, PRINCE2, or Certified Scrum Master (CSM) credentials.
• Experience with, Jira Service Management, ServiceNow or other ITSM platforms.
• Familiarity with customer satisfaction programs, ticketing systems, and support metrics (SLAs, CSAT, FCR).

• Our Culture & Values
• At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team.

• Diversity & Inclusion
• Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered.

• Ready to Make an Impact?
• Join us and help shape the future of payments across Asia. Apply now.
• Learn more about Ingenico:
• Ingenico Global Website:
• Ingenico LinkedIn:

PURPOSE OF THE ROLE

To monitor and coordinate project management activities of overall R&D projects, by monitoring New Product Development (NPD) timelines, coordinating requirement of ISO 9001:2015 (IMS) audit process and also support intellectual property rights process.

Educational Qualification

BE - Mechanical/ Electrical/Electronics with 5-8 years experience

Functional / Technical Expertise

• Thorough understanding of Project Management Methodology
• Risk Management
• Analytical Skills
• Basic understanding of HVAC products
• Advanced knowledge of Project Planning software
• Advanced knowledge of PLM operating system
• Certified ISO 9001:2015 auditor

MAIN RESPONSIBILITIES

Project Control & Management

• Manage and control NPD process by auditing its adherence in the projects and escalating non-conformance to the appropriate authority.
• Monitor VAVE / Cost Saving projects as per the approved plan and publish periodic MIS to management
• Improving the efficiency of NPD process by collecting and implementing suggestions from CFTs / SMEs (Project leaders, Product Managers, Manufacturing, Service and Procurement team members)
• Conduct regular audits for NPD process adherence.

Intellectual Property Rights (IPR)

• Work as an Intellectual Property & Patents coordinator responsible for evaluating the patentability of various designs & concepts.
• Patents/Designs Filling - Assisting idea disclosure, assisting initial patent search, tracking patent & design status & other IP support.

ISO 9001:2015 (Integrated Management System)

• Responsible to handle ISO audit pertaining to the Design & Development & work as an Internal ISO Auditor to audit the Product Development process of the organization
• Ensure that the process is in line with ISO 9001:2015 (IMS) requirement and support ISO audits

Project Automation

• Benchmarking & implementing new R&D processes in PLM (Product Lifecycle Management) software system
• Collecting and analyzing data of ‘Star Clock’ – automated manhour booking system in R&D.

Capability Building

• Conducting periodic NPD Process orientations / Training for the R&D team members
• Conduct regular training of NPD stakeholders on NPD process & PLM software system

"Coordinated success starts with a great project coordinator."

Atidan global team is looking for candidates who have strong interpersonal skills, problem solver over problem dictators, high on flexibility (global coordination role), pleasing personality (global stakeholder management role), good presentation skills (internal employee trainings).

Required Skills:

• 1-5 years in Project coordination in an IT services company.
• Facilitates communication with the Internal and External stake holders.
• Organizing multiple business meetings, capturing minutes of meetings, and making sure action points are closed.
• Monitoring support and proposal tickets and assigning it to the right resources with help of project managers.
• Periodically reviewing/auditing project email DLs.
• To ensure project related documents are updated by project managers.
• Monitoring Email and MS teams channel for client escalations & ensuring corrective measures & actions are taking on them by respective resources.
• Improving operation/delivery related processes.
• Scheduling & coordinating organizational level meetings.
• Verifying, reviewing, and validating timesheets and ensuring review changes are incorporated.
• Regularly compile and communicate information related to critical activities, resources, and project timelines.
• Good in MS Excel.

Soft Skills:

• Good people and management skills
• Flexible to handle multiple roles and responsibilities as per business demand.
• Strong problem-solving and analytical skills.
• Strong follow up skills and ability to multitask.

Good to have:

• Knowledge of SDLC and agile Scrum methodologies.
• Office Timings: 12:00 PM to 9:00 PM
• Job Location: Andheri Mumbai
• Current work mode is Hybrid, minimum 2 to 3 days work from office. Later it will be 5 days working from office.
• Candidates who live nearby Andheri location would be given high preference.
• Graduation degree: BE (CS/IT) OR BSC/BCA (CS/IT) + MBA.
• Preferred would be BSc IT + MBA.

About Atidan:

• Atidan technologies started IT services in the year 2005 and we are a well-established 18+ years MNC with 16 years of Microsoft GOLD Partner certified. Also been recognized as ELITE GOLD & directly managed partners.
• We offer a boutique of Enterprise Software development, Cloud Engineering and Premium Staffing services.
• We have offices globally in US, UK, Singapore, India, and consultants in 14 countries.
• Our services include delivering cutting-edge tech solutions on Azure Cloud Migrations, Mobile technologies, Microsoft Power Platform, MS Dynamics, SharePoint, IOT, Artificial Intelligence, M365, Analytics & Custom Apps.
• Our customers include several fortune 1000 companies in USA and rest of the world like New York Times, Times Warner, Disney, Comcast, General Mills, etc
• Our work has been recognized by Gartner, Microsoft, IBM, Apple and Great place to Work.
• We had successfully completed close to 300+ engagements in just last two years, 2022 was phenomenal growth in IT Infra for us.
• We are now in demand for 24/7 operations & Full-stack resources.
• We provide personalised learning path for your career growth. It includes upskilling and training program. You are given access to thousands of specially curated trainings. We sponsor certifications.

For more details, please visit our LinkedIn page:

List of responsibilities:• Developing detailed project schedules• Collaborating with project managers, engineers, and other stakeholders to gather information and define project scope, objectives, and schedule constraints.• Analyzing and interpreting project data to identify potential schedule risks and develop mitigation plans.• Maintaining and updating project schedules on a regular basis to reflect progress, changes, and delays.• Communicating schedule status and progress to project stakeholders, including management and other relevant parties.• Providing guidance and training to project team members • Continuously monitoring the project schedule and providing feedback and suggestions for improvement to the project team.• Keep the project schedule and documentation up-to-date, accurate and in compliance with the project requirements.• Understand the contractual obligation and ensure that the project schedule is aligned with the contract schedule.• Provide support to the project manager in managing project change requests and claims and ensure that the schedule is updated accordingly.• Prior experience in Solar, Wind, Regulatory, financing activities are desirable.