1,583 Servicenow Developer jobs in India

**Job Family:** Information Technology
**Req ID:**
Hello Visionary!We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make an excellent addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.We are looking for a ServiceNow - DeveloperYou'll make a difference by: Design, develop, and implement ServiceNow applications and modules (e.g., ITSM, CSM, HAM/SAM, etc.) Customize ServiceNow forms, workflows, business rules, client scripts, UI policies, ACLs, and notifications, etc. Build and optimize Service Portals, widgets, and catalog items with a user-centric design Integrate ServiceNow with third-party tools and external systems using REST/SOAP APIs, Integration Hub, and spokes Participate in requirement gathering, technical design, testing, and deployment processes Troubleshoot, debug, and improve existing ServiceNow implementations Maintain clear and comprehensive technical documentation for all customizations Ensure platform security, performance, and compliance with standard methodologies Collaborate with partners, business analysts, and other developers to deliver high-quality solutions Handle data imports, transform maps, scheduled jobs, and background scripts Conduct unit testing, peer reviews, and UAT Support upgrades and patching activities, ensuring compatibility of custom developments with new releases Stay updated with the latest ServiceNow features and standard methodologies You'll win us over by: 3+ years of experience in ServiceNow development, with at least 1+ year in the CSM module Solid understanding of ServiceNow modules like Incident, Problem, Change, CMDB, Catalog, Knowledge, etc. Experience with ServiceNow Flow Designer, Integration Hub, and Service Portal Hands-on experience with REST/SOAP API integrations Proven knowledge of data security between scopes, including cross-scope privilege management and carrying out scoped access controls Good understanding of ServiceNow Translation Framework and implementing multilingual support across modules Proficient in JavaScript, Glide APIs, and Client-side/server-side scripting Understanding of data models, Access Control (ACL), and CSM-specific roles and permissions Demonstrable understanding of ServiceNow upgrade process and handling deprecated features ServiceNow Certified System Administrator (CSA) Good to have ServiceNow Certified Application Developer / Implementation Specialist Experience with DevOps for ServiceNow (ATF, pipelines, source control integration) Project based experience in data migration/validation Experience with AI Search, Next Experience UI, and Workspaces Understanding of ITIL process Familiarity with Agile/Scrum methodologies Join us and be yourself!We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us.Make your mark in our exciting world at Siemens.This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: & more about mobility at

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Responsibilities:**
**Platform Design & Development**
Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs.
Create and manage advanced workflows, forms, business rules, and UI policies.
Drive platform enhancements, version upgrades, and solution design while adhering to best practices
**Integration & Automation**
Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies.
Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts
**IAM & RBAC Implementation**
Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning.
Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing.
Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act).
**Platform Administration & Support**
Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability.
Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures.
Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies.
**Collaboration & Leadership**
Partner with business analysts, project managers, and key stakeholders to gather requirements and propose optimal technical solutions.
Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews) to maintain transparency and meet project milestones.
Mentor junior developers, enforce coding standards, and champion best practices in ServiceNow development
**Agile Delivery & Collaboration**
Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives.
Collaborate with scrum masters, product owners, and cross-functional teams to refine user stories, estimate tasks, and ensure timely feature delivery.
Contribute to continuous improvement of processes, tools, and methodologies to enhance efficiency and quality
**Knowledge and Experience**
**Extensive ServiceNow Platform Proficiency**
+ Hands-on Experience: Minimum of 5+ years working with core ServiceNow modules such as ITSM, CSM, FSM, EAM, ITOM, HRSD, and ITBM-including installing, configuring, and customising workflows.
+ Discovery & CMDB: Practical knowledge implementing and managing Discovery for accurate CI detection, along with maintaining robust CMDB structures and developing CSDM v4 framework.
+ Custom Applications & Portals: Proven track record of creating tailor-made ServiceNow applications and designing engaging, user-friendly portals to enhance service delivery.
**Advanced Integration Experience**
+ RESTful and SOAP APIs: Demonstrable success integrating ServiceNow with third-party systems (e.g., SailPoint, Jira, Azure, GCP, SCCM) using API calls, Service Graph Connectors, or custom connectors.
+ Automation & Orchestration: Familiarity with Orchestration, Flow Designer, and scripting to automate end-to-end processes-particularly for provisioning/deprovisioning services and handling security workflows.
**IAM & RBAC Expertise**
+ Identity Management: In-depth understanding of Identity and Access Management (IAM) best practices and frameworks, coupled with the ability to implement secure provisioning workflows.
+ Role-Based Access Control (RBAC): Well-versed in designing and administering RBAC policies, including role assignment, user permissions, and compliance auditing, ensuring alignment with enterprise security standards.
**Field Service Management (FSM) & Enterprise Asset Management (EAM) -** _highly desirable_
+ FSM Configuration: Experience configuring FSM for scheduling, dispatching, and coordinating technicians to enhance field operations and customer satisfaction.
+ EAM Lifecycle Management: Ability to manage the entire lifecycle of enterprise assets, including asset registration, maintenance scheduling, and decommissioning-leading to optimised asset utilisation and cost savings.
**Agile Methodologies & Delivery**
+ Practical familiarity with Agile methods (Scrum or Kanban) in planning and executing development sprints, including backlog grooming, sprint reviews, and retrospectives.
+ History of working effectively with cross-functional, geographically dispersed teams, ensuring transparent communication and rapid iteration of solutions in a fast-paced environment.
**Platform Governance & Lifecycle Management**
+ Release & Upgrade Planning: Experience in preparing for and executing ServiceNow upgrades (e.g., from Xanada releases), including sandbox testing, deployment automation, and user training.
+ Performance Monitoring: Skilled in monitoring platform health (e.g., queries, scripts, instance performance) and implementing remediation measures for optimal reliability and scalability.
**Stakeholder Engagement & Communication**
+ Requirement Analysis: Proven ability to translate complex business processes into technical requirements, gathering input from both technical and non-technical stakeholders.
+ Cross-functional Collaboration: Track record of working with product owners, project managers, business analysts, and architects to create cohesive end-to-end solutions aligned with organisational goals.
**Industry Certifications & Continuous Learning**
+ Certifications: Holding (or actively pursuing) industry-recognized credentials such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Implementation Specialist certifications (e.g., CSM, FSM, EAM).
+ Continuous Improvement: Commitment to staying current with emerging ServiceNow capabilities, industry best practices, and evolving regulatory demands.
**Skills and Competencies**
**Technical Skills**
+ **Programming:** Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment.
+ **Scripting:** Glide Scripting, Flow Designer, Script Includes, and Business Rules.
+ **Databases:** Understanding of MySQL or similar relational databases for performance optimization and reporting.
**ServiceNow Certifications**
+ ServiceNow Certified System Administrator (CSA).
+ ServiceNow Certified Application Developer (CAD).
+ ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous.
**Soft Skills**
+ Analytical & Problem-Solving: Ability to translate complex requirements into effective technical solutions.
+ Communication: Excellent verbal and written communication to engage both technical and non-technical stakeholders.
+ Team Collaboration: Commitment to knowledge sharing, mentoring, and fostering an inclusive, high-performing culture.
+ Adaptability: Eagerness to learn new technologies and adapt to dynamic project demands.
**Education Requirements**
+ Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
+ Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8 years of experience working with ServiceNow Development.
• Proven experience in leading and managing a ServiceNow platform.
• Strong understanding of IT Service Management (ITSM) and ITIL frameworks.
• Experience with ServiceNow scripting, customizations, and integrations.
• Exceptional communication and interpersonal skills.
• ServiceNow certifications like Certified System Administrator or Certified Implementation Specialist are preferred.