49 Student Affairs jobs in India

Job Purpose

Execute the operational backend of course delivery: configure systems (Atrium/LMS), run calendars, logistics and IT/AV, drive evaluation triggers, ensure data accuracy, and complete finance/administration workflows.

Job Outline

Systems & content readiness:

• Upload Faculty Profiles and Course Outline on Atrium
• Create LMS courses; grant access to Faculty/AAs/students
• Manage post‑bidding updates; accuracy checks on links/assets; maintain Zoho status.
• Course Pack creation for assigned course in the correct sequence and the right documents

Scheduling & communication:

• Build personalised schedules
• Send weekly schedule to support teams
• Send dry‑run invites for Visiting Faculty; coordinate Pre‑Term meetings (joint with AM)
• Dispatch operational communications (instructor handbook, schedule/pack announcements).
• Block calendars for students and faculty

Logistics & IT/AV:

• Manage end‑to‑end faculty and guest logistics; coordinate IT/AV
• Manage course video recordings.
• Evaluations ops: Trigger LMS mid‑term and end‑term evaluations per AM’s windows; basic collation as needed.

Finance & compliance:

• Collect Visiting Faculty documents
• Upload Faculty Teaching Hours on Salesforce; submit payment documents
• Liaise with Finance for payment release.
• Budget tracking & reporting: Track budget elements; maintain spend logs; flag variances; maintain class schedule data; generate weekly/term reports; support faculty ratings consolidation.

Joint activities:

• Important Activities email & Pre‑Term with AAs (AM leads content; Sr. Associate/ Associate manages invites/minutes); final AA hand‑off (joint).

Job Specification

Knowledge / Education

Bachelor’s degree

Specific Skills

Strong operations execution; LMS/Atrium/Salesforce/Zoho proficiency; logistics & IT/AV coordination; high attention to detail; clear written communication; basic Excel/reporting.

Desirable Experience

2–4 years

Job Interface/Relationships:

Internal

ASA team (AM & SA), IT/AV, Finance, LRC, Commercial, FAO, IAA

External

Faculty, Guest Speakers, Content/LRC vendors, External logistics partners

Key Responsibilities and % Time Spent

Systems & content readiness (Atrium uploads, LMS setup/access, link checks, post‑bid) - 30%

Scheduling ops & comms (personalised schedules, weekly schedule to teams, invites) - 15%

Evaluations ops (LMS triggers for mid/end‑term, basic collation) - 10%

Logistics & IT/AV coordination (faculty/guest logistics, dry‑runs, recordings) - 20%

Finance & compliance (VF docs, teaching hours in Salesforce, payments processing) - 10%

Budget tracking (logs, variance flags) - 5%

Data & reporting (class schedule data, dashboards, ratings consolidation) - 7%

Joint planning & final AA hand‑off - 3%

Total - 100%

KPI - Systems & content readiness

Measure - Atrium uploads + LMS setup/live ≥ T-5 working days before start

Target - 100% live by T-5; 0 Day-1 access blockers

Data Source - Atrium activity log; LMS publish log

KPI - Link/asset accuracy

Measure - Broken links or missing assets at go-live

Target - ≥99.5% accuracy

Data Source - Link checker report; QC checklist

KPI - Evaluation execution

Measure - LMS triggers sent for Mid/End-term as scheduled

Target - 100% on-schedule triggers

Data Source - LMS eval logs

KPI - Logistics reliability

Measure - Class disruptions attributable to logistics/IT-AV

Target - 0 disruptions

Data Source - Incident log; IT/AV tickets

KPI - Finance TAT

Measure - Faculty payments processed within agreed TAT after complete docs

Target - 100% within TAT

Data Source - Finance tracker; Salesforce hours

KPI - Reporting cadence

Measure - Weekly schedules/dashboards sent on time

Target - 100% on-time

Data Source - Weekly distro; Zoho status

KPI - Budget tracking

Measure - Variances vs plan detected and escalated

Target - Flag > threshold within 1 BD

Data Source - Budget tracker; variance log

KPI - Data integrity

Measure - Teaching hours, profiles, Atrium updates recorded promptly

Target - 100% within 1 BD of event

Data Source - Salesforce entries; Atrium logs

KPI - Access SLA

Measure - Student/Faculty access issues turnaround

Target - ≤8 business hours to resolve

Data Source - IT/LMS ticketing system

KPI - Video capture compliance

Measure - Required session recordings completed and stored

Target - 100% where applicable

Data Source - Recording roster; storage log

Any Other Significant Input

Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.

Job Purpose

Own the end-to-end academic side of course delivery: lead all faculty conversations, convert pedagogy into a robust course outline and course pack plan, steer schedule decisions and evaluation windows, and govern academic compliance (audit/credit, budget review, commercial coordination). The Sr. Associate/Associate partners with you to execute the operational backend.

Job Outline

Faculty engagement & course design

• Staffing check of faculty in Salesforce and confirmation with FAO.
• First outreach and all subsequent faculty communications (requirements, class plan, quizzes, simulations, software).
• Receive and reconfirm the Course Outline ; ensure completeness against CLTE template; coordinate with IAA where required.
• Drive course pack content decisions (cases, simulations, software) and LRC procurement requests.
• Share/confirm textbook choices; ensure licence needs for Faculty & AAs are captured (ops handled by Sr. Associate/ Associate).

Scheduling & governance

• Build the class schedule (with Sr. Associate/ Associate support on personalisation/calendars) and lock evaluation preference windows (mid-term & end-term).
• Decide audit/credit status and note special approvals/exceptions.
• Coordinate with Commercial team on scope/budget assumptions; conduct budget review (tracking handled by Sr. Associate / Associate).

Evaluation & feedback loop

• Communicate evaluation plan; send faculty emails for evaluation windows; share evaluations with Faculty; request ASA feedback from Faculty.

Stakeholder alignment

• Confirm AA allocation with Academic Associate Manager.
• Lead Pre-Term meetings with AAs (delivered jointly with Sr. Associate/ Associate).
• Own final hand-off meeting with AAs (joint).

Quality & systems

• Oversee Zoho updates for milestones; sign-off on Atrium/LMS accuracy and course readiness before go-live.

Job Specification -

Knowledge / Education

Bachelor’s/Master’s degree

Specific Skills

Strength in stakeholder management, academic policy, scheduling, and content curation (cases/sims/software).

Tools: Salesforce, Atrium, LMS, Zoho, MS Excel/PowerPoint; strong written comms (faculty-facing).

Desirable Experience

5-6 years

Job Interface/Relationships:

Internal

• Within department, Faculty, and other departments in ISB

External

• Vendors

Key Responsibilities

% Time Spent

Faculty engagement & course design (requirements, outline, cases/sims/software decisions) - 35%

Scheduling & academic governance (class plan, audit/credit, eval windows, commercial) - 20%

Faculty communications & evaluation loop (all emails, share results, ASA feedback) - 15%

Stakeholder alignment (AA allocation, pre-term with AAs, cross-function syncs) - 10%

Budget review & academic approvals - 8%

Quality/sign-offs & systems oversight (Atrium/LMS readiness, Zoho oversight) - 7%

Joint planning & final hand-off to AAs - 5%

Total - 100%

KPI - Course readiness on time

Measure - Course packs and LMS status signed off ≥ T-5 working days before course start

Target - 100% sign-off by T-5 (exceptions pre-approved)

Data Source - Pre-term checklist; LMS publish log

KPI - Design completeness

Measure - Critical gaps in outline/pack at sign-off

Target - 0 critical gaps

Data Source - Outline checklist; pack QC report

KPI - Faculty satisfaction (CSAT)

Measure - Post-course faculty survey on communication & preparedness

Target - ≥4.5/5

Data Source - Survey tool; term summary

KPI - Evaluation planning compliance

Measure - Mid/End-term windows set & communicated as per plan

Target - 100% windows set & communicated

Data Source - Email trail; evaluation plan

KPI - Governance compliance

Measure - Audit/Credit & policy adherence

Target - 0 non-conformances

Data Source - Policy audit notes; approvals

KPI - Budget review

Measure - Pre-term budget review completed; variances documented with rationale

Target - 100% reviews done; 100% variances documented

Data Source - Budget sheet; review minutes

KPI - Stakeholder alignment

Measure - AA allocation confirmed; Pre-term with AAs conducted

Target - 100% allocations confirmed; meeting held

Data Source - AA manager note; meeting minutes

KPI - Change management

Measure - Post-bidding updates implemented without impacting go-live

Target - ≤1 BD turnaround; no go-live slippage

Data Source - Atrium change log; Zoho updates

Any Other Significant Input

Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.

Location: Rohtak, Haryana

Type : Full-Time, In-Office

Job Summary:

The Student Support member role is a key position within our organization, primarily responsible for providing exceptional support to students who visit our support desk. This role requires strong English communication skills, a dedication to problem-solving, and a commitment to adhering to standard operating procedures to maintain the highest quality of service. If you are passionate about helping students succeed and thrive in their academic journey, this position is an ideal opportunity for you.

Key Responsibilities:

1. Student Support: Interact with students who visit the support center, addressing their queries, concerns, and issues with professionalism and empathy.
2. Query Resolution: Respond to student inquiries through various communication channels, including in-person visits, phone calls, ensuring prompt and accurate resolution of their queries.
3. Standard Operating Procedures: Follow established standard operating procedures (SOPs) to ensure consistency in service delivery and maintain the highest quality of support.
4. Communication : Communicate effectively with students, faculty, and staff, maintaining a high level of English proficiency in both written and spoken communication.
5. Documentation : Maintain accurate and detailed records of student interactions, including the nature of queries, actions taken, and resolutions provided.
6. Quality Assurance: Continuously strive to improve service quality, adhere to quality standards, and proactively identify opportunities for process enhancement.
7. Team Collaboration: Collaborate with colleagues to share knowledge, best practices, and innovative solutions to support students effectively.
8. Training and Development: Participate in training sessions and professional development activities to stay up-to-date with the latest information and best practices in student support.
9. Feedback Handling: Gather and provide feedback from students to relevant departments for process improvement and enhancement of the student experience.
10. Adaptability : Be open to occasional changes in responsibilities, such as assisting with special projects or other support tasks as needed.

Job Overview

We are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and coordinating with universities effectively.

Qualifications and Skills

• Experience in handling the admission process and guiding students through various admission stages effectively.
• Proven ability to coordinate with universities for student admissions and related processes. (Mandatory skill)
• Proficiency in providing comprehensive support to students, assisting them with any queries or issues they may face. (Mandatory skill)
• Understanding of the application process and the ability to manage it efficiently for multiple student profiles.
• Excellent communication and counseling skills to assist students in making informed admission decisions.
• Strong organizational skills with the ability to handle multiple tasks and meet deadlines.
• Detail-oriented and capable of ensuring accuracy in all admission-related documentation and records.
• Must possess good interpersonal skills to create a supportive and welcoming environment for students.

Roles and Responsibilities

• Guide prospective students through the entire admission process, ensuring a smooth and efficient experience.
• Coordinate with various universities to secure admissions and gather relevant information for students.
• Provide dedicated support to students, addressing any queries or concerns they have throughout their admission journey.
• Conduct student counseling sessions to provide tailored advice and support for educational decisions.
• Manage and process student applications, ensuring all information is accurate and complete.
• Maintain up-to-date knowledge of admission processes, requirements, and deadlines for different universities.
• Prepare and maintain student records, ensuring data confidentiality and accuracy.
• Collaborate with team members to improve admission processes and enhance student support services.

• Design and develop comprehensive curricula for undergraduate and graduate programs, including course outlines, learning objectives, and assessment strategies.
• Collaborate with faculty and subject matter experts to ensure content accuracy and pedagogical soundness.
• Create engaging instructional materials, including lectures, readings, activities, and multimedia content.
• Develop effective assessment methods to measure student learning and program outcomes.
• Incorporate best practices in instructional design and adult learning theory into all curriculum development.
• Ensure alignment of curriculum with accreditation standards and institutional goals.
• Utilize learning management systems (LMS) to structure and deliver online courses.
• Conduct regular reviews and updates of existing curricula to maintain relevance and currency.
• Provide guidance and support to faculty on curriculum implementation and instructional strategies.
• Research and recommend emerging educational technologies and pedagogical approaches.

• Design, develop, and update curriculum for undergraduate and postgraduate courses across various disciplines.
• Ensure curriculum content is aligned with industry standards, learning objectives, and accreditation requirements.
• Collaborate with subject matter experts (SMEs), faculty, and instructional designers to create engaging and effective learning materials.
• Develop course outlines, lesson plans, assessment strategies, and learning activities.
• Integrate educational technologies and innovative teaching methodologies into course design.
• Conduct needs assessments to identify gaps in existing curriculum and propose improvements.
• Create multimedia content, including videos, interactive modules, and presentations.
• Evaluate the effectiveness of curriculum through student feedback and learning outcomes analysis.
• Ensure accessibility and inclusivity in all curriculum materials.
• Manage curriculum development projects, adhering to timelines and budgets.
• Stay current with trends and best practices in higher education pedagogy and instructional design.
• Provide training and support to faculty on curriculum implementation and best practices.
• Maintain documentation related to curriculum development and revisions.
• Work effectively in a hybrid environment, balancing independent work with team collaboration.
• Review and recommend educational resources and technologies.

• Master's degree in Education, Curriculum Design, Instructional Technology, or a relevant academic discipline.
• Minimum of 5 years of experience in curriculum development, preferably within higher education.
• Strong understanding of adult learning theories and pedagogical principles.
• Proven experience in designing online and blended learning courses.
• Proficiency with Learning Management Systems (LMS) such as Moodle, Blackboard, or Canvas.
• Experience with instructional design tools and multimedia development software.
• Excellent written and verbal communication skills.
• Strong project management and organizational abilities.
• Ability to collaborate effectively with diverse stakeholders, including faculty and technical staff.
• Creative and analytical thinking skills.
• Knowledge of accreditation standards and processes is a plus.
• Adaptability to work effectively in both remote and on-site settings.
• Experience in conducting needs analysis and program evaluation.
• Commitment to continuous improvement in educational delivery.

• Develop and deliver high-quality lectures and laboratory sessions in undergraduate and postgraduate physics courses.
• Conduct independent research in a specialized area of physics and publish findings in reputable journals.
• Mentor and advise students on academic matters, research projects, and career paths.
• Develop and revise course materials, syllabi, and assessment methods.
• Supervise student research projects and theses.
• Contribute to departmental activities, including curriculum development and committee work.
• Participate in academic advising and student recruitment efforts.
• Stay current with advancements in physics and pedagogical methods.
• Collaborate with colleagues on interdisciplinary research initiatives.
• Maintain an active presence in the academic and research community.

• Ph.D. in Physics from a recognized university.
• Proven experience in teaching physics at the university level.
• A strong record of scholarly research and publications in peer-reviewed journals.
• Expertise in a specific area of physics (e.g., Astrophysics, Condensed Matter Physics, Quantum Mechanics).
• Excellent communication, presentation, and interpersonal skills.
• Ability to engage and inspire students from diverse backgrounds.
• Experience with curriculum development and instructional design.
• Ability to work effectively in both a campus environment and potentially remotely for research collaborations.
• Commitment to academic integrity and student success.
• Familiarity with modern physics research equipment and methodologies.