Explore support job opportunities across India. These roles encompass various sectors, including customer service, technical support, and administrative assistance. Job seekers can find positions that match their skills and career goals. Support roles are crucial for smooth operations in any organization, offering avenues for growth and development. These positions often require strong communication, problem-solving, and interpersonal skills. 17,813 Support jobs in India
Web Hosting Support Executive
Thane, Maharashtra
Jupiter Infotech
Job Viewed
Job Description
Leading Web Hosting Company in Thane, Mumbai is looking for Web Hosting Support Executives. Should have good communication skills, good knowledge of Internet, Linux / WHM/ Cpanel, Windows / Plesk web server handling.
**Job Types**: Full-time, Fresher
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Work from home
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
- Fixed shift
- Flexible shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 25% (preferred)
**Speak with the employer**
+91
**Job Types**: Full-time, Fresher
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Work from home
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
- Fixed shift
- Flexible shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 25% (preferred)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
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Application Support (L2 support)
Bengaluru, Karnataka
Persistent Systems
Posted 1 day ago
Job Viewed
Job Description
About Position:
We are conducting an in-person hiring drive for the position Application Support in Bengaluru on 2nd August 2025. Interview Location is mentioned below:
Bengaluru: 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur, Hobli, Bengaluru, Karnataka 560103
We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.
- Role: Application Support (L2 support)
- Location: Bangalore
- Experience: 4 to 7 Years
- Job Type: Full Time Employment
What You'll Do:
- You will design, develop and maintain high-performance applications using Application Support.
- You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
- You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
- You will collaborate with vendors to integrate lending system with their offerings.
- You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.
Expertise You'll Bring:
- You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
- Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
- Proven experience in giving support for Microservices based application
- Good understanding of Google cloud platform & services
- Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
- Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
- Strong troubleshooting skills and the ability to analyze logs and performance metrics.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
- Object-oriented analysis and design using common design patterns
- Good knowledge of Java and Angular
- Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
- Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
- Accelerate growth, both professionally and personally
- Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
This advertiser has chosen not to accept applicants from your region.
0
Application Support (L2 support)
Bengaluru, Karnataka
Persistent Systems
Posted 1 day ago
Job Viewed
Job Description
About Position:
We are conducting an in-person hiring drive for the position Application Support in Bengaluru on 2nd August 2025. Interview Location is mentioned below:
Bengaluru: 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur, Hobli, Bengaluru, Karnataka 560103
We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.
- Role: Application Support (L2 support)
- Location: Bangalore
- Experience: 4 to 7 Years
- Job Type: Full Time Employment
What You'll Do:
- You will design, develop and maintain high-performance applications using Application Support.
- You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
- You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
- You will collaborate with vendors to integrate lending system with their offerings.
- You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.
Expertise You'll Bring:
- You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
- Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
- Proven experience in giving support for Microservices based application
- Good understanding of Google cloud platform & services
- Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
- Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
- Strong troubleshooting skills and the ability to analyze logs and performance metrics.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
- Object-oriented analysis and design using common design patterns
- Good knowledge of Java and Angular
- Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
- Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
- Accelerate growth, both professionally and personally
- Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
This advertiser has chosen not to accept applicants from your region.
1
Application Support (L2 support)
Bengaluru, Karnataka
Persistent Systems
Posted 1 day ago
Job Viewed
Job Description
About Position:
We are conducting an in-person hiring drive for the position Application Support in Bengaluru on 2nd August 2025. Interview Location is mentioned below:
Bengaluru: 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur, Hobli, Bengaluru, Karnataka 560103
We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.
Role: Application Support (L2 support)
Location: Bangalore
Experience: 4 to 7 Years
Job Type: Full Time Employment
What You'll Do:
You will design, develop and maintain high-performance applications using Application Support.
You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
You will collaborate with vendors to integrate lending system with their offerings.
You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.
Expertise You'll Bring:
You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
Proven experience in giving support for Microservices based application
Good understanding of Google cloud platform & services
Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
Strong troubleshooting skills and the ability to analyze logs and performance metrics.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
Object-oriented analysis and design using common design patterns
Good knowledge of Java and Angular
Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.
Benefits:
Competitive salary and benefits package
Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
Accelerate growth, both professionally and personally
Impact the world in powerful, positive ways, using the latest technologies
Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
We are conducting an in-person hiring drive for the position Application Support in Bengaluru on 2nd August 2025. Interview Location is mentioned below:
Bengaluru: 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur, Hobli, Bengaluru, Karnataka 560103
We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.
Role: Application Support (L2 support)
Location: Bangalore
Experience: 4 to 7 Years
Job Type: Full Time Employment
What You'll Do:
You will design, develop and maintain high-performance applications using Application Support.
You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
You will collaborate with vendors to integrate lending system with their offerings.
You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.
Expertise You'll Bring:
You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
Proven experience in giving support for Microservices based application
Good understanding of Google cloud platform & services
Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
Strong troubleshooting skills and the ability to analyze logs and performance metrics.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
Object-oriented analysis and design using common design patterns
Good knowledge of Java and Angular
Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.
Benefits:
Competitive salary and benefits package
Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
Accelerate growth, both professionally and personally
Impact the world in powerful, positive ways, using the latest technologies
Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
This advertiser has chosen not to accept applicants from your region.
2
Application Support (L2 support)
Bengaluru, Karnataka
Persistent Systems
Posted today
Job Viewed
Job Description
About Position:
We are conducting an in-person hiring drive for the position Application Support in Bengaluru on 2nd August 2025. Interview Location is mentioned below:
Bengaluru: 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur, Hobli, Bengaluru, Karnataka 560103
We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.
- Role: Application Support (L2 support)
- Location: Bangalore
- Experience: 4 to 7 Years
- Job Type: Full Time Employment
What You'll Do:
- You will design, develop and maintain high-performance applications using Application Support.
- You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
- You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
- You will collaborate with vendors to integrate lending system with their offerings.
- You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.
Expertise You'll Bring:
- You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
- Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
- Proven experience in giving support for Microservices based application
- Good understanding of Google cloud platform & services
- Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
- Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
- Strong troubleshooting skills and the ability to analyze logs and performance metrics.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
- Object-oriented analysis and design using common design patterns
- Good knowledge of Java and Angular
- Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
- Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
- Accelerate growth, both professionally and personally
- Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
This advertiser has chosen not to accept applicants from your region.
3
Application Support (L2 support)
Bangalore, Karnataka
Persistent Systems
Posted 22 days ago
Job Viewed
Job Description
About Position:
We are conducting an in-person hiring drive for the position Application Support in Bengaluru on 2nd August 2025. Interview Location is mentioned below:
Bengaluru: 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur, Hobli, Bengaluru, Karnataka 560103
We are seeking an experienced professional with experience on Application Support (L2 Support) to design, implement, and optimize solutions with specific to Payments domain.
- Role: Application Support (L2 support)
- Location: Bangalore
- Experience: 4 to 7 Years
- Job Type: Full Time Employment
What You'll Do:
- You will design, develop and maintain high-performance applications using Application Support.
- You will revamp the legacy lending system, ensuring platformization, extensibility, testability, and scalability as foundational principles.
- You will engage with stakeholders to gather and define requirements, skillfully managing ambiguity throughout the project lifecycle.
- You will collaborate with vendors to integrate lending system with their offerings.
- You will work closely with client’s cross-functional teams, including product and business teams, to influence technical decisions and define feature specification.
Expertise You'll Bring:
- You should have 4-7 yrs of hands-on industry experience in building distributed systems to deliver scalable and reliable solutions.
- Proven experience in application support engineering, with a strong emphasis on Kubernetes environments.
- Proven experience in giving support for Microservices based application
- Good understanding of Google cloud platform & services
- Solid understanding of containerization and orchestration tools, with hands-on experience in Kubernetes.
- Proficiency in implementing and managing monitoring solutions (e.g., Dynatrace, AppDynamics) for applications and infrastructure.
- Strong troubleshooting skills and the ability to analyze logs and performance metrics.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Experience with cloud platforms (e.g., GCP, AWS, Azure) is a plus
- Object-oriented analysis and design using common design patterns
- Good knowledge of Java and Angular
- Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate) Experience in Shell and Python scripting.
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
- Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
- Accelerate growth, both professionally and personally
- Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
This advertiser has chosen not to accept applicants from your region.
4
Production Support/application Support
Chennai, Tamil Nadu
Citi
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Operational management of monitoring the integrity and timeliness of critical process flows including the communication of system and service availability
- Create and / or update any incident response documentation, communication, and
- Coordination
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Ensure adherence to the escalation process to ensure efficient, timely, high-quality support is provided in response to any inquiry or problem received
- Participate in UAT, implementation, migrations and system enhancements Ensure any activities and requests related to Funds Transfer Network Compliance are
- completed timely while adhering to various procedures and controls
- Performs duties and functions as assigned in a concise and logical manner.
- Exchanges ideas and information
- Support project initiatives and help to create process improvements
**Qualifications**:
- 2-3 years of Experience with financial transaction services organizations
- Experience in assisting with the development and documentation of a systems operations center or data center management process, policy, and procedures
- Experience working with global and multi-region initiatives and teams
- Experience with programming languages and tools desired but not necessary
- Familiarity with metrics and reporting best practices
- Ability to plan and organize workload
- Ability to communicate appropriately to relevant stakeholder
- Flexibility required due to the time zone constraints of a Global Program.
**Education**:
- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
- Operational management of monitoring the integrity and timeliness of critical process flows including the communication of system and service availability
- Create and / or update any incident response documentation, communication, and
- Coordination
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Ensure adherence to the escalation process to ensure efficient, timely, high-quality support is provided in response to any inquiry or problem received
- Participate in UAT, implementation, migrations and system enhancements Ensure any activities and requests related to Funds Transfer Network Compliance are
- completed timely while adhering to various procedures and controls
- Performs duties and functions as assigned in a concise and logical manner.
- Exchanges ideas and information
- Support project initiatives and help to create process improvements
**Qualifications**:
- 2-3 years of Experience with financial transaction services organizations
- Experience in assisting with the development and documentation of a systems operations center or data center management process, policy, and procedures
- Experience working with global and multi-region initiatives and teams
- Experience with programming languages and tools desired but not necessary
- Familiarity with metrics and reporting best practices
- Ability to plan and organize workload
- Ability to communicate appropriately to relevant stakeholder
- Flexibility required due to the time zone constraints of a Global Program.
**Education**:
- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
This advertiser has chosen not to accept applicants from your region.
5
Support Engineer, Alexa Enterprise Support
Bengaluru, Karnataka
Amazon
Posted today
Job Viewed
Job Description
Description
Do you want to help build the world's greatest Enterprise Support team? The Alexa Enterprise Support team is seeking a passionate engineer, who will be responsible for supporting developer coding and implementation issues. You will also advocate within Amazon for Alexa partners. In this role, you will be a part of a team of exceptionally driven, customer-obsessed experts who strive to provide world-class support to Alexa enterprise partners.
Key job responsibilities
As an experienced Support Engineer, you will work directly with managed and enterprise partners to troubleshoot and resolve issues. You will be interacting with both external partners and internal teams via a number of communication channels to drive solutions that meet developer needs.
Your key responsibilities:
You will be working with external partners to understand Alexa skill development and independently delivering solutions to a variety of technical issues in the process of publishing skills.
As part of the escalations process, you will be responsible for handling high-severity cases, proposing timely resolutions for enterprise partners.
You will partner with enterprise support colleagues and serve as a high level technical expert in support topics, while helping train and provide mentoring of other teams.
You will drive projects to improve technical support-related services, optimize processes, and develop support materials for developers.
Reviewing and maintaining technical documentation.
A day in the life
Your time will be split into resolving technical queries via ticketing system and scheduled calls with internal business partners. You will also engage with enterprise partners by handling critical conference calls, when needed. You will interact with a team located across the United States, United Kingdom and Japan with a variety of business and technical backgrounds.
About the team
Alexa Enterprise Support is a global 24x7 operations team, with 3 operating regions around the world. You will be part of the team that focuses on supporting and engaging multiple countries partners. The team is split into a business and technical side and speaks many of the supported Alexa languages. You will be the voice of our partners and will have a direct and daily impact on the partner experience.
Basic Qualifications
- 3+ years of software development, or 3+ years of technical support experience
- Able to troubleshoot, debugging complex technical systems and understand the architecture
- Experience with programming/scripting such as Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP
- Fluent in oral and written English
- Candidates work schedule may include non-traditional days off , including weekends and public holidays based on need.
Preferred Qualifications
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Do you want to help build the world's greatest Enterprise Support team? The Alexa Enterprise Support team is seeking a passionate engineer, who will be responsible for supporting developer coding and implementation issues. You will also advocate within Amazon for Alexa partners. In this role, you will be a part of a team of exceptionally driven, customer-obsessed experts who strive to provide world-class support to Alexa enterprise partners.
Key job responsibilities
As an experienced Support Engineer, you will work directly with managed and enterprise partners to troubleshoot and resolve issues. You will be interacting with both external partners and internal teams via a number of communication channels to drive solutions that meet developer needs.
Your key responsibilities:
You will be working with external partners to understand Alexa skill development and independently delivering solutions to a variety of technical issues in the process of publishing skills.
As part of the escalations process, you will be responsible for handling high-severity cases, proposing timely resolutions for enterprise partners.
You will partner with enterprise support colleagues and serve as a high level technical expert in support topics, while helping train and provide mentoring of other teams.
You will drive projects to improve technical support-related services, optimize processes, and develop support materials for developers.
Reviewing and maintaining technical documentation.
A day in the life
Your time will be split into resolving technical queries via ticketing system and scheduled calls with internal business partners. You will also engage with enterprise partners by handling critical conference calls, when needed. You will interact with a team located across the United States, United Kingdom and Japan with a variety of business and technical backgrounds.
About the team
Alexa Enterprise Support is a global 24x7 operations team, with 3 operating regions around the world. You will be part of the team that focuses on supporting and engaging multiple countries partners. The team is split into a business and technical side and speaks many of the supported Alexa languages. You will be the voice of our partners and will have a direct and daily impact on the partner experience.
Basic Qualifications
- 3+ years of software development, or 3+ years of technical support experience
- Able to troubleshoot, debugging complex technical systems and understand the architecture
- Experience with programming/scripting such as Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP
- Fluent in oral and written English
- Candidates work schedule may include non-traditional days off , including weekends and public holidays based on need.
Preferred Qualifications
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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This advertiser has chosen not to accept applicants from your region.
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Desktop Support Engineer (Field Support)
Hyderabad, Andhra Pradesh
ITC Infotech
Posted 1 day ago
Job Viewed
Job Description
Desktop Support Engineer (Field Support)
Location: Hyderabad
Mode: Work from Office (5 Days)
Shift : General Shift
Job Description
Installation and configuration of Windows 10/11 OS.
Troubleshooting and resolving OS-related issues
User support and issue resolution.
Documentation and reporting.
Provide first-level support for end-users experiencing issues with Windows 10/11.
Troubleshoot and resolve software and hardware issues.
Assist with application installations and configurations.
Software and hardware support
User account management
Remote and on-site support
Work with IT project teams to deliver effective business change plans, ensuring that BSHs employees are able to optimise their use of technology, and minimise issues and risks, throughout complex change;
Plan and deliver communications campaigns, training, user guidance, service documentation, and other events and materials required to convey an exciting proposition for BSHs IT employee experiences, and to support employees in their adoption of new technology;
Create high-quality online content on the TechHub Online platform to ensure users are able to use technology products and services effectively, including written user guidance, illustrations, and instructional videos.
Location: Hyderabad
Mode: Work from Office (5 Days)
Shift : General Shift
Job Description
Installation and configuration of Windows 10/11 OS.
Troubleshooting and resolving OS-related issues
User support and issue resolution.
Documentation and reporting.
Provide first-level support for end-users experiencing issues with Windows 10/11.
Troubleshoot and resolve software and hardware issues.
Assist with application installations and configurations.
Software and hardware support
User account management
Remote and on-site support
Work with IT project teams to deliver effective business change plans, ensuring that BSHs employees are able to optimise their use of technology, and minimise issues and risks, throughout complex change;
Plan and deliver communications campaigns, training, user guidance, service documentation, and other events and materials required to convey an exciting proposition for BSHs IT employee experiences, and to support employees in their adoption of new technology;
Create high-quality online content on the TechHub Online platform to ensure users are able to use technology products and services effectively, including written user guidance, illustrations, and instructional videos.
This advertiser has chosen not to accept applicants from your region.
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