259 System Analyst jobs in India

JD:

Designing or upgrading new computer systems and frameworks.

- Troubleshooting technical issues.

- RISK mitigation planning.

- collaborating with business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.

- creating system guidelines and manuals for The organization.

- Running training sessions and workshops on system processes.

- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas.

- Running necessary queries against databases to understand current state structure and future state structure for The database.

Strong experience in Healthcare Payer data management, claims processing, provider data, eligibility workflows

Location = pan India

years of experience = 5 to 8 yrs

Domain SME – System Analyst

JD:

Designing or upgrading new computer systems and frameworks.

- Troubleshooting technical issues.

- RISK mitigation planning.

- collaborating with business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.

- creating system guidelines and manuals for The organization.

- Running training sessions and workshops on system processes.

- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas.

- Running necessary queries against databases to understand current state structure and future state structure for The database.

Strong experience in Healthcare Payer data management, claims processing, provider data, eligibility workflows

Location = pan India

years of experience = 5 to 8 yrs

Domain SME – System Analyst

About The Role

Key Responsibilities

• Design and Develop OOTB and custom application on ServiceNow platform with primary focus on HRSD development
• Responsible for design and architect of HRSD application like HR case management, Enterprise On-boarding , HR integrations, Employee centre , HR taxonomy(etc.
• Work closely with the user experience and platform team to create and enhance HRSD Employee portal and mobile application.
• The developer will be involved in developing and maintaining Processes on ServiceNow platform and will need excellent knowledge of Service Portal setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.
• Testing of new and existing functionality
• Documentation of new and existing process
• Training of end users

The Systems Analyst is responsible for support of Incidents within the Colleague Solutions team.

Job Responsibilities

Monitor support queues and provide first line support.
Review of incident data to ensure the completeness and quality of the information collected
Clearly and concisely communicate with management on support issues. Documentation of and revision to existing processes, with the end goal of improving quality of services offered to customers by technology teams
Maintain CMDB for Colleague Solutions by working with Application Owners and Technology Partners. Work with vendors to ensure operational processes are updated and current (Disaster Recovery)

Mandatory Skills

.Net exposure

The Systems Analyst is responsible for support of Incidents within the Colleague Solutions team.

Job Responsibilities

Monitor support queues and provide first line support.
Review of incident data to ensure the completeness and quality of the information collected
Clearly and concisely communicate with management on support issues. Documentation of and revision to existing processes, with the end goal of improving quality of services offered to customers by technology teams
Maintain CMDB for Colleague Solutions by working with Application Owners and Technology Partners. Work with vendors to ensure operational processes are updated and current (Disaster Recovery)

Mandatory Skills

.Net exposure

JD:

Designing or upgrading new computer systems and frameworks.

- Troubleshooting technical issues.

- RISK mitigation planning.

- collaborating with business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.

- creating system guidelines and manuals for The organization.

- Running training sessions and workshops on system processes.

- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas.

- Running necessary queries against databases to understand current state structure and future state structure for The database.

Strong experience in Healthcare Payer data management, claims processing, provider data, eligibility workflows

Location = pan India

years of experience = 5 to 8 yrs

Domain SME – System Analyst

Job Summary

We are seeking a highly skilled Senior Business Analyst with a strong background in the airline industry, specifically in Passenger Service Systems (PSS) and related domains such as Inflight Services, Catering, Entertainment, and Retail. This role combines business analysis and functional testing expertise, requiring the candidate to gather and document business requirements, drive process improvements, and ensure effective collaboration across development, QA, and operations teams. The candidate will also develop and execute test strategies, manage defect resolution, and contribute to end-to-end project implementation.

Must Have Skillsets (Mandatory)

- Experience: 5 to 8 years in business analysis and quality assurance roles.

- Airline Industry Expertise: Knowledge of Passenger Service Systems (PSS) and cabin crew briefing requirements.

- Business Analysis Skills: Proven experience in gathering requirements, documentation, and business process improvement.

- Testing Skills: Test strategy development, execution of functional test cases, API testing (Postman, SoapUI), and integration testing.

- Defect Management: Proficiency in defect tracking, collaboration with development teams, and resolution of issues.

- Cross-functional Collaboration: Experience working with product, QA, and operations teams.

- Data Analysis: Strong SQL skills and familiarity with Agile tools (Jira, Confluence).

- End-to-End Testing: Experience in User Acceptance Testing (UAT) and full project lifecycle management.

- Communication Skills: Excellent communication and problem-solving skills, with the ability to interact with technical and non-technical stakeholders.

Good to Have Skillsets (Optional)

- Travel Industry Knowledge: Experience in Inflight Services, Catering, Entertainment, Retail, and Travel Commerce.

- Project Management: Ability to develop detailed project plans and manage timelines.

- Business Analysis Tools: Proficiency with business analysis tools and methodologies.

- Documentation Skills: Expertise in creating functional specifications, user stories, test reports, and other documentation.

- Analytical Skills: Strong data-driven mindset and problem-solving skills.

- Testing and Support: Experience in supporting testing, defect analysis, and issue resolution in coordination with product development and support teams.

Qualifications and Experience

- Education: Bachelor’s degree in Business, IT, or a related field.

- Experience: Proven track record in a Business Analyst role within the airline or travel industry.

- Project Lifecycle: Experience in full project lifecycle management, from requirements gathering to solution deployment.

- Soft Skills: Strong communication, presentation, and analytical skills.

- Independence and Teamwork: Ability to work both independently and collaboratively within cross-functional teams.

If you have the required expertise and a passion for improving business processes within the airline industry, we encourage you to apply.