83 Business Analysis jobs in India
Business Analysis Specialist
Posted 4 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
**In these roles, you will be responsible for:**
+ Analyses business requirements and creates software design for at least one major sub-system.
+ Develops high-level specifications at the modular sub system.
+ Participates in client/ external interactions on technical matters.
+ Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
+ Understand the client requirement by studying the business process and SOP documents.
+ Prepares flow charts and systems diagrams to assist in problem analysis.
+ Evaluate processes and provide recommendations for automation enhancements.
+ Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
+ Experience in both Waterfall and Agile methodology.
+ Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
+ Participate in interactions with customers as a subject matter expert.
+ Collecting, analyzing, and interpreting information in a logical and coherent manner.
+ Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
+ Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
+ Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
**Preferable Skills for this role include:**
Technical skills
+ **4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains**
+ 4 to 6 years of experience in eliciting and documenting requirements.
+ **At least 4 years of experience in Agile methodology. Preferably SCRUM master.**
+ **At least 2 years of hands on experience with MS Visio or equivalent.**
+ **At least 1 years of experience in preparing training/user manuals.**
+ At least 1 year of experience in managing BAs and lead elicitation process.
+ Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
+ Experience in working on any Automation tool - AA or UI Path is preferable.
+ Minimum knowledge on GenAI concepts
Desired Skills:
+ Good written and oral communication skills with fluency in written and spoken English.
+ Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
**Preferences:**
+ Graduate degree (preferably IT with .net knowledge)
Business Analysis Specialist
Posted today
Job Viewed
Job Description
Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing (BPO) Practice.
The Company
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
The Opportunity
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
In these roles, you will be responsible for:
- Analyses business requirements and creates software design for at least one major sub-system.
- Develops high-level specifications at the modular sub system.
- Participates in client/ external interactions on technical matters.
- Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
- Understand the client requirement by studying the business process and SOP documents.
- Prepares flow charts and systems diagrams to assist in problem analysis.
- Evaluate processes and provide recommendations for automation enhancements.
- Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
- Experience in both Waterfall and Agile methodology.
- Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
- Participate in interactions with customers as a subject matter expert.
- Collecting, analyzing, and interpreting information in a logical and coherent manner.
- Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
- Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
- Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
Preferable Skills for this role include:
Technical skills
- 4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains
- 4 to 6 years of experience in eliciting and documenting requirements.
- At least 4 years of experience in Agile methodology. Preferably SCRUM master.
- At least 2 years of hands on experience with MS Visio or equivalent.
- At least 1 years of experience in preparing training/user manuals.
- At least 1 year of experience in managing BAs and lead elicitation process.
- Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
- Experience in working on any Automation tool – AA or UI Path is preferable.
- Minimum knowledge on GenAI concepts
Desired Skills:
- Good written and oral communication skills with fluency in written and spoken English.
- Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance
Preferences:
- Graduate degree (preferably IT with .net knowledge)
Business analysis associate
Posted today
Job Viewed
Job Description
You are a strategic thinker passionate about driving solutions in Business analysis. You have found the right team
As a Business Analyst within our team, you will implement projects using standard Agile methodologies.
You will collaborate with Operations, Middle Office, Finance, Technology, and Senior Management to develop business requirements, procedures, and processes. This role offers the chance to work alongside Business Architects to create and deliver innovative solutions for complex business challenges, while applying change management strategies to enhance operating models and optimize operational processes.
Job responsibilities
Work with the central Release Management team to deliver projects according to release timelines and support technology with production releases.
Required qualifications, capabilities, and skills
Associate - Business Analysis
Posted today
Job Viewed
Job Description
Overview
Connecting clients to markets – and talent to opportunity
With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.
At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.
Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.
Responsibilities
Job Purpose: We are seeking a motivated and detail-oriented Junior QA Engineer to join our software development team. As a Junior QA Engineer, you will assist in testing software applications to ensure quality and functionality. This role is ideal for recent graduates or individuals with up to 2 years of experience in software testing who are eager to learn and grow in a collaborative environment.
Primary Duties:
Qualifications
To land this role you will need :
What makes you stand out:
Working Environment:
Associate - Business Analysis
Posted today
Job Viewed
Job Description
Overview
Connecting clients to markets – and talent to opportunity
With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.
At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.
Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.
Responsibilities
Job Purpose: We are seeking a motivated and detail-oriented Junior QA Engineer to join our software development team. As a Junior QA Engineer, you will assist in testing software applications to ensure quality and functionality. This role is ideal for recent graduates or individuals with up to 2 years of experience in software testing who are eager to learn and grow in a collaborative environment.
Primary Duties:
Qualifications
To land this role you will need :
What makes you stand out:
Working Environment:
Business Analysis Specialist
Posted today
Job Viewed
Job Description
Top 10 Global Services Firm is seeking Business Analysis Specialist for our Business Process Outsourcing (BPO) Practice.
The Company
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
The Opportunity
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for our major Insurance clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction.
In these roles, you will be responsible for:
Preferable Skills for this role include:
Technical skills
Desired Skills:
Preferences:
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Lead, IT Business Analysis

Posted 19 days ago
Job Viewed
Job Description
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
Head of Business Analysis
Posted 6 days ago
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL .
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
Business Analysis Analyst (Senior)
Posted today
Job Viewed
Job Description
Business Analysis Analyst (Senior) with skills Business-Analysis, Data Warehouse, ETL, Apache Hadoop, Microsoft SSIS, Requirements Development, T-SQL Development, SQL Data Analysis for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)
Posted on: August 26, Share on Linkedin Share on Twitter Share on FacebookROLES & RESPONSIBILITIES
3+ years of relevant work experience SSIS, SSAS, DW, Data Analysis and Business Intelligence
Must have expert knowledge of Data warehousing tools – SSIS, SSAS, DB
Must have expert knowledge of TSQL, stored procedure, database performance tuning.
Strong in Data Warehousing, Business Intelligence and Dimensional Modelling concepts with experience in Designing, developing & maintaining ETL, database & OLAP Schema and Public Objects (Attributes, Facts, Metrics etc.)
Good to have experience in developing Reports and Dashboards using BI reporting tools like Tableau, SSRS, Power BI etc.
Fast learner, analytical and skill to understand multiple businesses, their performance indicators
Bachelors' degree in Computer Science or equivalent
Superb communication and presentation skills
EXPERIENCE
SKILLS
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.