64 Customer Service jobs in Prayagraj

• Proudly partnered with The Smith Family – Supporting Youth Education Across Australia 
• 26-Week Paid Parental Leave – Nationally Leading Policy! 
• Enjoy ongoing training, development and opportunity to grow your career

At Iplex we are committed to our vision to solve Australia's water challenges by partnering with our customers and communities to provide safe, secure, and innovative water solutions, both today and for future generations.  

These are more than just words to us. They are how we want the world to be, how we want to act, and our reason for being – our why. It’s our common goal, our guiding light, and what keeps us showing up every day.  

As the largest manufacturer and supplier of pipeline systems in Australia, we take pride in the vital role we play in Australia's water industry. Join us today and contribute to building a better future for generations to come. 

More About Your New Role

We are excited to start the search for our newest Customer Service Representative  at Strathpine,  Brisbane . Our team is looking for a fresh, energetic, and tech-savvy individual who prides themselves on exceeding customer expectations and constantly pushes themselves to customer service excellence! You are there to ensure you continue to lead the way in high-class service to all our customers, both internal and external Stakeholders. You will be responsible for customer service via phone and emails, processing quotes & orders, following up on sales opportunities, data entry, and ensuring pricing information is correct. 

We work in a fast-paced environment, so it is important that you can think on your feet, work with efficiency, and follow directions. We have a medium sized team at Strathpine; however, it will feel bigger as you get to collaborate with other functions and different teams across our Australian business. We are looking for someone who can bring personality, passion and confidence to this full-time position. 

Does This Sound Like You?

• Proven customer service experience from a technical & complex product background 
• Understand how to work in a fast-paced environment 
• Sound knowledge of SalesForce or other advanced CRM systems and digital platforms
• You think on your feet and confidently create solutions that support our customer & business
• Advanced with administration, Excel, and Outlook – keen eye for detail
• Expert communicator, both written and verbally and can connect with a diverse range of stakeholders 
• You are outgoing, energetic, enjoy collaborating with the wide team, but also work with autonomy 

Why Join Our Iplex Team

• Full- Time Monday to Friday, some flexibility required for hours coverage 
• Enjoy a hybrid work environment – 2 days from home
• Ongoing training and development – to support your career aspirations
• Nationally leading Parental Leave policy for Primary & Secondary carers
• Enjoy working in a diverse and inclusive team
• Access to Top Talent programs 
• Supportive leaders and team to help with your induction 
• Endorsed for our Innovate Reconciliation Action Plan 

This is a great time to join a connected and successful customer service team with big goals! Be part of the success in FY26 at Iplex, apply now 

Triple

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:

• Selectively recruiting the top 1% of industry professionals
• Delivering in-depth training to ensure peak performance
• Offering superior account management for seamless operations

Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring.

Summary

This is a full-time remote role for a Senior Customer Service Representative. The Representative will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team.

Responsibilities

• Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.
• Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.
• Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately.
• Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.
• Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.
• Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.
• Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.
• Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.
• Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Experience skills
• Excellent problem-solving and analytical skills
• Ability to multitask and prioritize workload in a fast-paced environment
• Experience with CRM systems and contact center technologies
• Excellent verbal and written communication skills
• Ability to work independently and remotely
• A bachelor's degree or higher in a related field is preferred
• Experience in a customer service or contact center environment is preferred

Schedule (US Shifts Only)

Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Rotational Shifts

Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Rotational Shifts

Logistical Requirements

Quiet and brightly illuminated work environment

Laptop with a Minimum of 8GB RAM, an i5 8th-gen processor

720P Webcam and Headset

A reliable ISP with a minimum speed of 100 Mbps

Smartphone

Job Title: Service Associate (Walk-ins between- 10:30- 4PM)

Location: Prayagraj, Uttar Pradesh

Company: PVR Cinemas

Department: Operations / Customer Service

Reporting To: Duty Officer

Job Summary:

PVR Cinemas is looking for enthusiastic and customer-focused Service Associates to join our team in Prayagraj. The ideal candidate will be responsible for delivering excellent customer service, assisting patrons, and ensuring smooth cinema operations.

Key Responsibilities:

• Greet and assist customers courteously.
• Guide guests to their respective screens and seats.
• Check tickets and ensure proper entry and seating.
• Manage the crowd during entry, interval, and exit.
• Maintain cleanliness in lobbies, screens, and restrooms.
• Operate POS counters for food & beverage sales.
• Coordinate with other departments for smooth operations.

Qualifications & Skills:

• Minimum Qualification: 12th Pass (Higher Secondary)
• Good communication skills in basic English is mandatory.
• Pleasant personality with a customer-first approach.
• Ability to work in shifts, including weekends and holidays.
• Team player and quick learner.

Job Types: Full-time, Permanent, Fresher

Pay: ₹11, ₹12,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Triple

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:

• Selectively recruiting the top 1% of industry professionals
• Delivering in-depth training to ensure peak performance
• Offering superior account management for seamless operations

Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring.

Summary

This is a full-time remote role for a Senior Customer Service Representative. The Representative will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team.

Responsibilities

• Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.
• Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.
• Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately.
• Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.
• Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.
• Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.
• Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.
• Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.
• Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Experience skills
• Excellent problem-solving and analytical skills
• Ability to multitask and prioritize workload in a fast-paced environment
• Experience with CRM systems and contact center technologies
• Excellent verbal and written communication skills
• Ability to work independently and remotely
• A bachelor's degree or higher in a related field is preferred
• Experience in a customer service or contact center environment is preferred

Schedule (US Shifts Only)

Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Rotational Shifts

Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Rotational Shifts

Logistical Requirements

Quiet and brightly illuminated work environment

Laptop with a Minimum of 8GB RAM, an i5 8th-gen processor

720P Webcam and Headset

A reliable ISP with a minimum speed of 100 Mbps

Smartphone

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote