84 Customer Service jobs in Prayagraj

• Monday to Friday, 38 hours per week – hybrid work environment to ensure work life balance
• Proudly partnered with The Smith Family – Supporting Youth Education Across Australia 
• 26-Week Paid Parental Leave – Nationally Leading Policy! 

At Iplex we are committed to our vision to solve Australia's water challenges by partnering with our customers and communities to provide safe, secure, and innovative water solutions, both today and for future generations.  

These are more than just words to us. They are how we want the world to be, how we want to act, and our reason for being – our why. It’s our common goal, our guiding light, and what keeps us showing up every day.  

As the largest manufacturer and supplier of pipeline systems in Australia, we take pride in the vital role we play in Australia's water industry. Join us today and contribute to building a better future for generations to come. 

 About Our Vacancy 

We are looking for a passionate and enthusiastic Customer Service Representative  to join us at Elizabeth, South Australia . You will bring energy, excellent learning agility, a tech-savvy mindset and you pride yourself on exceeding customer expectations and constantly pushes themselves to customer service excellence! You are there to ensure you continue to lead the way in high-class service to all our customers, both internal and external Stakeholders. You will be responsible for customer service via phone and emails, processing quotes & orders, following up on sales opportunities, data entry, and ensuring pricing information is correct. 

We work in a fast-paced environment, so it is important that you can think on your feet, work with efficiency, and follow directions. We have a small team at Elizabeth, but you will collaborate with the wider team across Australia. We are looking for someone who can bring personality, passion and confidence to this full-time position. 

Does This Sound Like You?

• Proven customer service experience from a technical product background 
• The ability to influence and negotiate with our customers
• Understand how to work in a fast-paced environment 
• Sound knowledge of SalesForce or other advanced CRM systems
• Ability to handle inquiries and complaints promptly 
• Excellent with administration, Excel, and Outlook
• Strong communication skills and attention to detail
• You are an expert in problem-solving and creating solutions 

Why Join Our Iplex Team

• Full- Time Monday to Friday
• Enjoy a hybrid work environment – 2 days from home
• Ongoing training and development – to support your career goals
• Nationally leading Parental Leave policy for Primary & Secondary carers
• Enjoy working in a diverse and inclusive team
• Access to Top Talent programs 
• Supportive Leaders and Team to help with your induction 
• Endorsed for our Innovate Reconciliation Action Plan 

This is a great time to join a small team with big goals! Be part of the success in FY26 at Iplex, apply now 

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We are Bright:

Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.

Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and refinance loans. It works with credit cards, student loans and car loans.

Bright has had 6x growth in the last year, with 300,000 users, and more than 100,000 ratings and reviews.

Bright is backed by three major venture capital funds (Sequoia, Falcon Edge and Hummingbird) and with top angel investors from the US, UK and India, Bright has raised +$40 million in funding to date.

Bright has recently raised $50M in debt funding from Encina Lender Finance, for its credit business growth. Encina Lender Finance provides lending solutions to consumer and commercial speciality finance companies across the U.S. and Canada.

Today we are among the top 8 US FinTech companies. We will become a top-100 US financial institution, with the unique strength of data science and predictive modelling to enhance financial products for a user’s life outcomes.

We will be the first at-scale Consumer Tech company, built in India for Global markets.

About Our Founders:

Bright was founded in 2019 by a founding team from McKinsey’s Banking Practice (Petko Plachkov and Avi Patchava ) and InMobi Data Scientist (Avi Patchava, Varun Modi , Avinash Ramakath , Jayashree Merwade ).

Job Description:

What You'll do?

• Maintaining a positive, empathetic and professional attitude toward customers always.
• Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.
• Communicating with customers through various channels. Where possible create templates to be more effective.
• Acknowledging and resolving customer complaints.
• Complete understanding of products inside and out with ability to train the juniors
• Keeping records of customer interactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

What You'll Bring?

• 0 - 1.5 years of customer service experience in handling US clients
• Willing to work in Night Shift.
• Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.

What You’ll Get?

• A journey to create an AI-powered bank.
• An opportunity to work with A+ team in a fast-growing global startup.
• As a founding member of this team, you take pride in helping shape the future of the company and the compliance team.
• Building new processes and structures from the ground up

• 7th October start date, 100% remote role
• Paid industry leading training
• Base salary + uncapped commissions

Fully Remote: Customer Re-Engagement Agent

Ready for a rewarding career where you can help people and earn a great income—all from the comfort of your own home? Compare Club is hiring a Fully Remote Customer Re-engagement Agent to join our Health Insurance team. This is a chance to earn a solid base salary and uncapped commissions while enjoying a fantastic work-life balance.

The Role: What You'll Be Doing
As a Customer Re-engagement Agent, your main job is to connect with people who have previously expressed an interest in private health insurance. You'll build rapport, highlight the benefits of speaking with an expert broker, and schedule their next conversation. You're not selling insurance yourself—you're the vital first step. 

This role is ideal for a results-focused individual who loves connecting with people over the phone in a fast paced environment and is motivated by hitting targets and earning commissions. We'll give you all the paid training and coaching you need to grow and succeed.

What We Offer

• Competitive Pay: A starting base salary of up to $65K + Super (based on experience), with quarterly salary reviews.
• Uncapped Commissions: Realistic first-year earnings (OTE) of $0K+. Most of our agents average 1,500 per month in commission, with top performers exceeding 130,000 OTE annually!
• Flexible Work-Life Balance: Work Monday to Friday from 9 AM to 5 PM (Brisbane time zone). No weekends or rotating rosters required.
• Fully Remote: Work from anywhere in Australia, with all the support and tools you need to succeed remotely.
• The right equipment: We've got you covered! We'll provide all the necessary computer equipment and software to get you started.
• Comprehensive Paid Training: start on the 7th of October in a full training program designed to set you up for success from day one.
• Employee Wellbeing Program: supporting your overall health and happiness
• Referral bonus: be rewarded for recommending top talent
• Check out our amazing reviews on Trustpilot!

What You'll Need to Succeed

• A dedicated workspace: You'll need a quiet, distraction-free area where you can work effectively.
• A reliable internet connection: A stable, high-speed internet connection is essential for this role.

What to Expect from the Recruitment Process
We want to make sure this role is the right fit for both you and us. Here's what the process looks like:

Application Review: Once you apply, our team will review your application to see if your experience aligns with the role.
Video Interview: If shortlisted, you’ll be invited to complete a short video interview so we can get to know you better. Please check your inbox and spam/junk folder for the invite.
Sales Aptitude Assessment: If you progress past the video stage, you’ll complete a 15-minute online Sales Aptitude Test via TestGorilla.

We’ll keep you updated at each step — and don’t worry, the process is designed to be smooth and respectful of your time

Important Information:

• To be eligible for this role, you must be an Australian citizen or hold permanent residency.
• All successful applicants will be required to undergo a criminal history check.

Ready to take the next step in your career? Apply now to join the Compare Club team!

Company description:

We provide outsource services to one of the top Real Estate Marketing companies in the world, serving thousands of realtors in Canada. We help great realtors serve more people with solutions that provide extraordinary value, by offering state-of-the-art and forward thinking multimedia products. We are bold and innovative, constantly improving our abilities and our offering. We seek to deliver an incredible customer experience and enjoy our amazing daily interactions.

If you LOVE to working in an environment where you can use your interpersonal skills professionally to grow in an international market and get opportunities to work independently, here’s the role you dreamt of. 

We are looking for a SENIOR CUSTOMER SUPPORT REPRESENTATIVE who will enjoy working independently to use his expertise and experience to work with our customers in Ontario, Canada. Most of our customers are top realtors in the region. As a SENIOR CUSTOMER SUPPORT REPRESENTATIVE, you will be helping them with their order queries, providing solutions to any issues and offering the best of the services we have for them. Regardless of the channel (Phone, email or chat), if your communication reflects highly professional manner with empathetic approach then you fit-in the role very well. 

Ideal Candidate:

• Quick-thinking problem solver with the ability to work under pressure.
• Punctual with great pride in professionalism.
• Fantastic customer service skills and excellent communication abilities.
• Knack for organization and multitasking in a fast paced environment.
• Are you up to the challenge? If you have a passion to serve and are looking to grow with a FUN and fast-paced team, this could be the north star you have been looking for.

Requirements:

• Excellent business communications skills in English language for phone, chat and email support.
• A laptop/PC, headphone, a smart phone and reliable high speed internet connection and quiet workplace.
• Candidates should be well versed with office tools and software like Microsoft Excel, Word, PDF, etc. and ready to learn new tools if required. 

Our recruitment Process:

• India office interview
• Head Quarter (Canada) office interview
• Trial for a week or two weeks (depending on requirement)

(more rounds of interview depending on requirements)

Job Types:

Work from home

Full-time

Timing:

Mon-Fri - 9 hrs between 5.30 pm to 9.00 am.

Weekend availability.

US Shift

It’s your time to shine this festive season! Join our team and help create unforgettable moments through exceptional service and festive experiences. Across our 42 Westfield destinations in Australia and New Zealand, our team play a part in bringing Christmas to life.

Your Opportunity

Like Santa’s little helpers, our team adds magic to the shopping experience by creating joyful, memorable moments — from warm greetings and navigation support to gifting solutions, car park assistance, Santa visits, and surprise-and-delight experiences.

Our services team includes customer service and gift wrapping – focused on delivering 5-star experiences during the festive season. It’s your time to shine by bringing Christmas cheer and making every customer moment feel truly magical.

Some of your festive duties as a customer service team member will include:

Delivering exceptional service to customers and retailers

• Promoting and selling Westfield Gift Cards and other services, offering convenient solutions to enhance the customer experience
• Welcoming guests at the customer service desk, engaging with them to understand their needs, providing directions, and offering helpful alternatives where needed
• Supporting the marketing team with festive events and surprise-and-delight moments

So, what sets our team members apart?

You will:

• Always be ready to go the extra mile for our customers and retailers, enhancing their experience
• Feel confident assisting customers in a busy retail setting
• Be available for shifts from November to January, including late nights, weekends, and public holidays (full availability in November and December is ideal)

This is a seasonal casual role, offering a fantastic opportunity to be part of the festive season within our Westfield destinations.  We have two casual vacancies for Westfield Albany.  The position runs from November 2025 to January 2026, with shifts based on scheduling needs.

About Us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.

Discover more about what it’s like to work with us

Apply Today

• Click "Apply" and complete the application form.
• If you progress through to the next stage of the process, you’ll have the option to complete either a video or a phone interview.
• The next stage of our selection process includes an invitation to attend an interview.
• Email is our primary method of communication, so please ensure you check your emails regularly to monitor the progress of your application.
• Applications close: 15 September 2025 (unless filled prior).

Job Description: Automotive Customer Service Representative

Location: Remote (North American Hours)

Desired Skills and Experience:

• Education: Bachelor's degree in Engineering
• Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)

Key Duties and Responsibilities:

• Manage daily customer requests through a shared mailbox and provide member support across multiple channels.
• Ensure customer satisfaction by addressing complaints and inquiries promptly.
• Conduct product sales and process returns and related requests.
• Identify and assess customers' needs to achieve satisfaction.
• Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
• Maintain records of customer interactions, comments, and complaints.
• Provide feedback to management regarding customer issues, concerns, and emerging trends.
• Adhere to communication procedures, guidelines, and policies.
• Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.
• Develop and document knowledge into useful content.
• Continuously enhance knowledge of products and services.
• Achieve or surpass performance targets.
• Participate in training and development programs to enhance customer service skills and knowledge.

Requirements and Skills:

• Demonstrated experience in customer service.
• Automotive repair, parts, and component knowledge (required).
• Technical or engineering experience.
• Proficiency in English.
• Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.
• Ability to multitask, prioritize tasks, and manage time efficiently.
• Maintain a positive, empathetic, and professional demeanor with customers.
• Customer-centered approach with adaptability to various customer personalities.
• Teamwork skills for working with team members and other departments.
• Ability to work remotely in shifts aligned with market operational hours.
• Digital literacy.
• Willingness to achieve goals and pursue self-improvement.
• Capability to perform effectively under pressure.
• Ability to work North American working hours.

Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!

Please note that Hindi reading and typing is a mustJob Description:Assist clients on all inquiries via live chat or emailEnsure efficient and excellent customer service experience providedBe well equipped with the Company's platform/product including keeping abreast of general market conditionsDiligently and effectively manage and follow up on inquiries/complaints of current/prospective clientsPossess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for managementEnsure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.Continuously seek improvement to enhance team’s performance and work efficiency including overall work processRequirementIdeal candidate possess bachelor degree in finance / economics / mathematics or any related capacityMinimum diploma in business administration or business management with keen and sharp eye for numbersPreferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email)Advantageous for candidates with experience working in financial institutions, fintechSomeone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.Proficient in English & Hindi in communication and writing in order to liaise with dedicated market counterpartsPossess great passion to develop knowledge and a long-term career in fintech/crypto trading firmsTeam player, who is committed and self-driven, with the ability to respond positively to a client's request for assistanceAble to perform 5 days' shift work including weekends & Public Holidays (8am-5pm /4pm-1am /12am-9am)