Infosys Service Desk Engineer
Posted today
Job Viewed
Job Description
interview inteview process :-
Thank you for your interest in the position at Rightfit Resources.
We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.
To proceed with scheduling your interview, please follow these two steps:
Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:
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Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the (Job Title) position and book one that suits your availability.
We look forward to speaking with you and learning more about your qualifications.
If you have any questions, please do not hesitate to contact us at .
Sincerely,
The Recruitment Team
Rightfit Resources
.
Info Archive for Infosys/c2h/bangalore
Posted today
Job Viewed
Job Description
**Role**: Info Archive
Exp: 5+ Years
**JD**:
Interview Mode: Telephonic / Web-Ex/ Team
Reporting Locations: Remote Work/WFH/ Bangalore
Notice Period: immediate joiner within 15 to 20 days
Let me know if that possible, then please fill in below details
Total exp
Rel exp
Current CTC
Expected CTC
Current location
Official notice period/ LWD
Offer in hand with details
Are you interested to work in contract
Interview availability
Awaiting your prompt response
Thanks & Regards,
Anitha | **
+91-XXX
**Consultant - People Success**
Orcapod Consulting Services Private Limited
Working hours: 9:30AM 6:30PM
Role:
Software Development - Other
- Salary:
10,00,000 - 20,00,000 P.A.
- Industry:
IT Services & Consulting
- Functional Area:
Engineering - Software & QA
- Role Category:
Software Development
- Employment Type:
Full Time, Temporary/Contractual
- Key Skills
Infra Archive
Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
Any Graduate
**Company Profile**:
- Orcapod Consulting Services
- Infosys Pvt Ltd(Payroll on Orcapod)
Infosys BPM is hiring for Credit Cards Fraud Investigator
Posted 1 day ago
Job Viewed
Job Description
Job Description:
Position: Senior Process executive/Process Specialist- Credit Card Fraud
Experience: 1- 4 Years
Location: Bangalore
Education: Graduation
Shifts: Rotational Shifts (Including night shifts)
Notice Period: Immediate Joiners Only
As a Senior Process Associate/Process Specialist in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling.
Key Responsibilities:
- Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
- Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
- Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
- Ensure adherence to Mastercard’s operational guidelines, compliance standards, and regulatory requirements in all case handling.
- Mentor and support junior associates by sharing best practices and providing guidance on complex cases.
- Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.
- Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times.
Qualifications & Skills:
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in shifts (if applicable).
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
- Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
Infosys BPM is hiring for Credit Cards Fraud Investigator
Posted 2 days ago
Job Viewed
Job Description
Job Description:
Position: Senior Process executive/Process Specialist- Credit Card Fraud
Experience: 1- 4 Years
Location: Bangalore
Education: Graduation
Shifts: Rotational Shifts (Including night shifts)
Notice Period: Immediate Joiners Only
As a Senior Process Associate/Process Specialist in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling.
Key Responsibilities:
- Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
- Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
- Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
- Ensure adherence to Mastercard’s operational guidelines, compliance standards, and regulatory requirements in all case handling.
- Mentor and support junior associates by sharing best practices and providing guidance on complex cases.
- Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.
- Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times.
Qualifications & Skills:
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in shifts (if applicable).
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
- Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
Infosys BPM is hiring for Credit Cards Fraud Investigator
Posted today
Job Viewed
Job Description
Job Description:
Position: Senior Process executive/Process Specialist- Credit Card Fraud
Experience: 1- 4 Years
Location: Bangalore
Education: Graduation
Shifts: Rotational Shifts (Including night shifts)
Notice Period: Immediate Joiners Only
As a Senior Process Associate/Process Specialist in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling.
Key Responsibilities:
- Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
- Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
- Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
- Ensure adherence to Mastercard’s operational guidelines, compliance standards, and regulatory requirements in all case handling.
- Mentor and support junior associates by sharing best practices and providing guidance on complex cases.
- Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.
- Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times.
Qualifications & Skills:
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in shifts (if applicable).
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
- Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
Infosys BPM is hiring for Credit Cards Fraud Investigator
Posted today
Job Viewed
Job Description
Job Description:
Position: Senior Process executive/Process Specialist- Credit Card Fraud
Experience: 1- 4 Years
Location: Bangalore
Education: Graduation
Shifts: Rotational Shifts (Including night shifts)
Notice Period: Immediate Joiners Only
As a Senior Process Associate/Process Specialist in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling.
Key Responsibilities:
- Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
- Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
- Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
- Ensure adherence to Mastercard’s operational guidelines, compliance standards, and regulatory requirements in all case handling.
- Mentor and support junior associates by sharing best practices and providing guidance on complex cases.
- Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.
- Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times.
Qualifications & Skills:
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in shifts (if applicable).
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
- Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
Infosys BPM is hiring for Credit Cards Fraud Investigator
Posted 3 days ago
Job Viewed
Job Description
Job Description:
Position: Senior Process executive/Process Specialist- Credit Card Fraud
Experience: 1- 4 Years
Location: Bangalore
Education: Graduation
Shifts: Rotational Shifts (Including night shifts)
Notice Period: Immediate Joiners Only
As a Senior Process Associate/Process Specialist in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling.
Key Responsibilities:
- Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
- Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
- Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
- Ensure adherence to Mastercard’s operational guidelines, compliance standards, and regulatory requirements in all case handling.
- Mentor and support junior associates by sharing best practices and providing guidance on complex cases.
- Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.
- Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times.
Qualifications & Skills:
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in shifts (if applicable).
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
- Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
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About the latest Infosys Jobs in Bengaluru !
Infosys BPM is hiring for Credit Cards Fraud Investigator
Posted today
Job Viewed
Job Description
Job Description:
Position: Senior Process executive/Process Specialist- Credit Card Fraud
Experience: 1- 4 Years
Location: Bangalore
Education: Graduation
Shifts: Rotational Shifts (Including night shifts)
Notice Period: Immediate Joiners Only
As a Senior Process Associate/Process Specialist in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling.
Key Responsibilities:
- Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
- Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
- Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
- Ensure adherence to Mastercard’s operational guidelines, compliance standards, and regulatory requirements in all case handling.
- Mentor and support junior associates by sharing best practices and providing guidance on complex cases.
- Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.
- Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times.
Qualifications & Skills:
- Any Graduate
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Ability to handle confidential information with integrity and discretion.
- Flexibility to work in shifts (if applicable).
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
- Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
Infosys BPM is Hiring! Customer Support - Voice Process - Apply Now
Posted 15 days ago
Job Viewed
Job Description
Dear Candidate,
Infosys BPM Ltd. is hiring for a Customer Support role - Voice Process
Job Location: Bangalore
Qualification: Customer Support- Full time Graduates
Experience: 0 - 3 Years
Job Description
Job Description: Process Executive, Senior Process Executive, Process Specialist (as per experience)
Location: Bangalore
Employment Type: Full-Time.
Key Responsibilities:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Preferred Qualifications: Any Graduate
- Additional certifications in customer service/upskilling
Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Infosys BPM is Hiring! Customer Support - Voice Process - Apply Now
Posted 1 day ago
Job Viewed
Job Description
Dear Candidate,
Infosys BPM Ltd. is hiring for a Customer Support role - Voice Process
Job Location: Bangalore
Qualification: Customer Support- Full time Graduates
Experience: 0 - 3 Years
Job Description
Job Description: Process Executive, Senior Process Executive, Process Specialist (as per experience)
Location: Bangalore
Employment Type: Full-Time.
Key Responsibilities:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Preferred Qualifications: Any Graduate
- Additional certifications in customer service/upskilling
Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.