165,778 Management jobs in India
Director Engineering
Job Viewed
Job Description
WHO WE ARE & WHAT MAKE’S US A GREAT PLACE TO WORK NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company.
NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences.
Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey.
With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words.
The result: prioritize the customer interactions that matter most.
NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition.
Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world.
NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work.
We believe that diversity, inclusion, and collaboration are key to building extraordinary teams.
We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive professionally and personally.
WHAT YOU'LL DO • Lead and coach a team of engineering managers to build high-performing, agile delivery teams • Promote best practices in team leadership, people development, feedback, and psychological safety • Guide managers in stakeholder management, conflict resolution, and coaching their own teams • Establish and enforce consistent Agile delivery practices including two-week Scrum cycles, sprint planning, retrospectives, and backlog management • Partner cross-functionally to ensure prioritization frameworks, compliance requirements, and intake processes are effective and scalable • Drive process standardization, visibility, and maturity across teams • Help operationalize team rituals, delivery KPIs, and execution standards across squads • Support workforce planning, hiring, onboarding, and professional development strategies • Coach managers on management fundamentals, including effective communication, feedback culture, and maturity modeling • Promote a culture of continuous improvement, transparency, and cross-team alignment ABOUT YOU Required • 10+ years of experience in software or platform engineering, with at least 3 years managing managers • Strong track record of leading Agile/Scrum delivery in a cross-functional environment • Demonstrated experience building and developing high-performing teams • Proven ability to coach managers on leadership, stakeholder engagement, and feedback best practices • Strong communication skills with the ability to drive clarity, maturity, and alignment across teams and functions • Experience introducing and enforcing scalable process maturity and delivery discipline • Comfortable in a hybrid working model with 2 days/week in the Gurugram/Gurgaon office • Self-aware, humble, and growth-oriented leadership style Preferred • Familiarity with Jira and the Atlassian toolset, Databricks, Tableau, DataHub, Azure, and AI technologies • Experience supporting teams in a data platform or analytics context • Exposure to compliance, security, and vendor management • Experience introducing team maturity models, leveling frameworks, or operational maturity planning • Prior success leading through ambiguity in startup or scale-up environments • Experience measuring and using Agile metrics for continuous improvement Powered by JazzHR
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Senior Operation Manager SAP Integration Suite
Posted 1 day ago
Job Viewed
Job Description
IT Operations Managers apply deep understanding of Infrastructure-as-a-Service, Platform-as-a-Service, Linux, Windows server administration, networking, and databases to mahandleey applications and services running on virtualized and non-virtualized platforms.
The integration Operations Manager is a part of the Global Integration team supporting Critical Integration platforms including SAP PO SAP IS and others. We are looking for an IT professional to join the P&G EAI platform operations & product team. EAI (Enterprise Application Integration) team provides integration middleware platforms supporting most of P&G application with a diverse set of solutions and technologies. This is a hands-on technical operation role, candidates will need to be technology experts in SAP Integration and proficient at running platform operations/engineering for SAP integration.
Your first main responsibility is to ensure smooth technical platform operations for SAP Integration Suite including SAP BTP and SAP IS integration Cell hosted on Azure/Kubernetes. Key aspects of ITIL, SRE and DevOPS will be in scope.
We are looking for an IT professional to join the P&G EAI platform operations & product team. EAI (Enterprise Application Integration) provides integration middleware platforms supporting most of P&G’s CBPs with a diverse set of solutions and technologies in a multi-vendor environment. As Service Operations Manager, you lead and continuously improve end-to-end service delivery including strategic vendor management and governance. You ensure operational excellence, are accountable for all aspects of service delivery including overall quality of service, service transition, service operations and service level management, controls, and financial management.
Key Responsibilities:
- SAP Operations Engineering at as part of Global Integration core team
- Deliver SAP Integration operations process together with suppliers (ITIL processes, especially incident, request, problem, change management; supplier governance, financial management, controls & compliance).
- Engage in Global SAP Integration projects including migrations and new implementations
- Assume P&G owner role for platform changes, IAM tasks, and recurring activities such as DR drills
- Operations and Engineering for SAP integration Suite including– API, orchestration, messaging, B2B.
- Lead technical operations execution of integration projects.
- Ensure operation excellence of EAI integration middleware platform, working with different organizations in a multi-vendor setup and in a globally distributed environment
- Review supplier performance against SLAs and contractual commitments, drive continuous improvements
- Support escalation management, coordination with different internal and external parties, drive root cause analysis and corrective actions and improvements after critical incidents
- Drive adoption of SRE concepts such as automation, monitoring/observability, eliminating toil
- Collaborate across teams to deliver Integration Solutions at Enterprise Scale
Technical Infrastructure Program Manager, Data Center Capacity Planning
Posted 1 day ago
Job Viewed
Job Description
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Based in Mumbai or Hyderabad, as a Capacity Planning Manager, you will drive programs to create and manage supply/capacity at our Data Centers in the APAC region. You will improve infrastructure utilization as well as availability. You will engage effectively with various stakeholders (Technical Program Managers, Engineers, Supply Chain teams, Business Development Managers, Product Managers) in planning programs and will collaborate with our partners to deliver these efficiently. You will help establish Amazon Web Services as the key cloud technology provider across the region and help our customers leverage our Data Center capacity for their success.
Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact?
Come, build the future with us.
Key job responsibilities
Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning drive programs to identify, execute and manage supply/capacity at our Data Centers in the APAC region. This role requires effective engagement with multiple AWS internal partners (Build TIPMs, Engineering teams, Supply Chain teams, Business Development Managers, etc) to co-deliver planning programs. The TIPM engages with partners to drive the right outcomes to balance customer requirements with site risks. Lastly, TIPMs are required to effectively convey accurate information across all aspects of program communication with audiences therefore requires excellent written and verbal skills.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with business intelligence and data visualization and reporting tools (e.g. Tableau)
- Basic to intermediate knowledge of SQL, Visual Basic or other programming languages
PREFERRED QUALIFICATIONS - Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
- 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling
- Experience with varying scenarios of infrastructure builds
- Experience in analyzing data to drive data-driven decisions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Specialist, Product Management
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management Our PurposeMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
We’re looking for a Specialist, Product Management, for the Expense Management product within the Corporate Solutions business unit. In Mastercard Corporate Solutions we are focused on making payments smarter, and businesses stronger. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations.
Primary Responsibilities
In this position, you will:
- Support Product Roadmap Execution: Assist in the execution of the product roadmap by contributing to discovery, delivery, and prioritization activities. Help ensure alignment with strategic goals through collaboration with cross-functional teams.
- Conduct Product Analysis & Generate Insights: Perform quantitative and qualitative analyses to uncover trends, user needs, and opportunities for improvement. Translate findings into actionable insights to support product decisions.
- Assist in Market & User Research: Help gather and synthesize market, user, and competitive data to inform product strategy. Stay informed about relevant industry trends and customer feedback.
- Collaborate Across Teams: Work closely with product managers, engineering, design, and other stakeholders to ensure shared understanding of product goals and requirements.
- Document Product Requirements: Draft and maintain clear Product Requirement Documents (PRDs), user stories, and acceptance criteria. Ensure documentation is up-to-date and accessible to relevant teams.
- Monitor Product Performance: Track product performance metrics and user feedback post-launch. Help identify areas for enhancement and support continuous improvement efforts.
- Facilitate Agile Processes: Participate in sprint planning, backlog refinement, and daily stand-ups. Support the product manager in ensuring smooth execution of agile ceremonies.
- Communicate Clearly: Share updates, findings, and documentation in a clear and concise manner to ensure alignment across stakeholders.
- Learn & Grow: Engage in continuous learning through available development resources to build product management skills and domain expertise.
- Demonstrate Mastercard Way Behaviors: Uphold Mastercard Way behaviors in all interactions with customers and internal stakeholders.
All About You
The ideal candidate for this position should:
- Be curious and proactive in understanding customer needs and product performance.
- Have experience working with cross-functional teams, especially engineering and design.
- Be comfortable working with data to support decision-making and insight generation.
- Be a clear communicator, both verbally and in writing.
- Be organized and detail-oriented, with a focus on execution and follow-through.
- Be eager to learn and grow within a product management career path.
We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, Global Product Commercialization
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Global Product Commercialization OverviewThis Product Management role will lead the product sales and expansion function for Operational Reports. This person will own the Sales P&L of one of the 5 regions and will also lead a team of ACS resources to oversee key activities including developing the Sales Pipeline, exploring new short-term and long-term white-space opportunities, identifying new use cases tied to customer pain points, engaging customers to demonstrate product value, and getting customer feedback to influence product roadmaps.
This individual will partner closely with other members of the Global Product Management team to ensure product commercialization plans are reflected in the product roadmap.
Role
• Lead a large ACS team to ensure successful commercialization of products – maximizing customer value and revenue
• dentify new whitespaces of growth
• P rsue strategic product partnerships internally and externally to accelerate time to market for revenue growth opportunities
• E plore pricing strategies that enable sales with clear value quantification while helping with sustainable revenue growth
• M nitor and analyze product adoption and usage trends and develop comprehensive approaches to engage customers in partnership with regional teams
• D velop comprehensive KPIs to track commercialization success and partner with development teams to build tools/capabilities to automate tracking
• B ild market / customer specific commercial constructs beyond standard go-to-market to serve customer needs
• D velop customer value narratives based on product value propositions and customer case studies
• P rtner with region teams to develop sales training materials and conduct trainings
• B ild strong working relationships with a diverse group of internal and external stakeholders to achieve commercialization goals
All About You
• 3 years of product management experience focused on go-to-market, distribution, pricing, and other commercial activities in technology and data solutions. Payments / financial services industry experience is required.
• S rong customer focus and commercial mindset
• E perience commercializing APIs and AI-based products is highly preferred
• P oven ability to define and execute bold, forward-looking product strategies that drive business transformation
• A alytical, solutions-oriented skillset with the ability to drive customer sales
• S rategic mind set to solve complex and ambiguous problems
• K en understanding of competitive offerings and payment industry trends
• P oven track record collaborating in cross-functional teams
• H ghly organized and able to deal with multiple and competing priorities
• B chelor’s degree in business or relevant experience; MBA a plus
• Ext nsive experience in strategy consulting or product commercialization
• S rong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud Job SummaryMastercard is seeking a strategic and technically adept Principal Product Manager to join the AIDPE group within Services. This role is pivotal in driving technology transformation initiatives by integrating cross-functional expertise across Architecture, Engineering, Technical Program Management, and Finance. The ideal candidate will define vision, establish OKRs, and develop actionable roadmaps that align with Mastercard’s mission to power an inclusive, digital economy.
___
Key Responsibilities
• Lead strategic technology transformation business cases in collaboration with Architecture, Engineering, TPMs, and Finance.
• acilitate OKR definition workshops and manage the full OKR lifecycle using Aha!
• C nduct innovation sessions aligned to OKRs; apply prioritization frameworks and develop solution whitepapers.
• C eate and manage Aha! Initiatives and EPICs to deliver iteratively against OKRs.
• C llaborate with Engineering PMTs for Epic elaboration, feature breakdown, and roadmap refinement.
• R n Epic refinement sessions and support PI slotting and project planning.
• M nitor delivery progress, manage risks, and ensure value realization through demos, UAT, and feedback loops.
• B ild iterative solution delivery roadmaps and align scope and schedules with Mastercard Technology.
• D velop strategic business cases and ROM estimates for transformation initiatives.
___
Required Qualifications
• B chelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent experience.
• Pro en ability to lead in a matrixed environment with autonomy.
• S rong problem-solving skills using both quantitative and qualitative methods.
• E perience in agile delivery methodologies (Scrum, Kanban) and CI/CD.
• P oficiency in cloud technologies (IaaS, PaaS, serverless), microservices, NoSQL databases, and distributed systems.
• F miliarity with AI/ML technologies.
• A ility to use data and metrics to support assumptions and business cases.
• K owledge of the financial services industry, especially retail banking and payments.
___
Preferred Qualifications
• A vanced degree in a technical or business discipline.
• E perience with Aha! and product scorecard frameworks.
• S rong communication and stakeholder management skills.
• E perience in strategic planning and OKR lifecycle management.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Lead Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Product Manager - Technical Overview• Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
• Collects and shares user stories with engineering teams
• Acts as the voice of the business customer and accountable for the platform services
Responsibilities
• Owns the working backwards document and vision for feature releases
• Identifies gaps and charters new platform capabilities as required
• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
• Compares features for competitive review to inform prioritization within a platform product release
• Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
• Participates with the business in customer research to inform platform product feature needs
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap
• Makes trade-off decisions on platform product features
• Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
• Exhibits expertise within platform feature area and coordinates with interdependent teams
• Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
• Has visibility into the design of the user experience
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Stays aligned with GTM plans for the feature set
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
• Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
• Independently identifies and researches anomalous performance; escalates findings to senior management
• Coordinates internal forums to collect and identify feature-level development opportunities
• Owns and manages product documentation; enables self-service support and/or works to reduce overhead
• Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership
• Establishes a network within the organization; begins to build internal and external networks
• Mentoring team members
• Assists with candidate selection and onboarding
All About YOU!
We are looking for individuals with a demonstrated ability who:
Develop a culture of experimentation and innovation to solve core customer needs in the product domain
Manages Product Backlogs (i.e. Grooming, Prioritizing) and creates Product Roadmaps
Drives customer adoption of products
Demonstrated ability to operate with complete independence and autonomy
Experience defining and building cloud-native software products as a platform at scale
Proven track record of data-driven decision making and applying continuous improvement methodologies across your team
Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
Experience in agile delivery methodologies (Scrum, Kanban, etc.)
Visionary with a strong visualization of the problem to solve, how to break it into manageable pieces, and then reassemble it into a holistic offering that delivers value
Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
Ensures features and associated documentation is clear and easily consumable by other engineering teams.
Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Director, Product Management, Business and Marketing Insights, South Asia
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management, Business and Marketing Insights, South Asia OverviewThis role is a part of the regional product management team of the Business & Market Insights Product Group and will focus on South Asia. This includes:
o Full P&L ownership
o Determining and driving forward the product innovation agenda and product road map especially for the division including any local partnerships and builds.
o Ensuring successful sales of the product through Mastercard’s sales teams
o Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
Candidates for this role will likely have answered ‘yes’ to the following questions:
o Do you have a track record of successfully managing a P&L?
o Are you comfortable with rigorous and advanced analytics, consulting and/ or data solutions?
o Do you have a background or exposure to building products, and developing intellectual capital?
o Do you have experience successfully leading and influencing teams?
o Are you motivated by working in a flat hierarchy and making broad contributions?
o Are you interested in solving problems through technology and software?
o Do you have experience working across the financial institutions and/or retail sectors?
Role
• Accountability and end-to-end responsibility for delivering top and bottom line success for the Business & Market Insights Product Group for South Asia
• Ability to effectively build and prioritize the regional product road map to meet division needs
• Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard leadership across the organization to represent the suite of products
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
• Ability to be a client-facing expert sales resource
• Development and refinement of Delivery models to ensure flawless and efficient Delivery
• Ensure our solutions remain market leading/competitive
• Build strong relationships across Mastercard at all levels
All About You
• Experience with software and / or analytic products, product management & go-to market strategy
• Strong structured problem solving and project management skills
• Experience effectively leading teams
• Desire to roll up sleeves and make direct contributions
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Interest in technology and desire to apply technology to solve problems
• Excellent communicator & ability to influence without authority
• Demonstrated ability to build relationships with both working teams and senior executives
• Knowledge of the financial services industry, ideally including both retail banking and payments, retail & commerce nice to have
• Bachelor’s degree required, advanced degree preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Be The First To Know
About the latest Management Jobs in India !
Senior Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Product Manager - Technical Overview:Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Account Management Services team develops new capabilities for Mastercard and its customers. We protect cardholders and card issuers and help them manage their daily spending patterns. To enable us to uphold the high standard of these applications we are looking for out-of-the-box thinkers to play a critical role in the upkeep and continual health of these products.
The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Owners, Solution Architects, and development leads to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.
Do you want to learn cutting edge technologies and help solve complex business problems?
Do you have creative problem-solving techniques?
Are you motivated to be a part of an organisation that is driving a world beyond cash?
All about the Role
Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams.
Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.
Prioritize and identify cross application/system enhancements.
Identify key dependencies and knock-on impacts of new development work.
Lead the development of conceptual/architectural designs and user interface mock-ups.
Collaborate with development staff on software designs.
Identification and integration of Mastercard technology standards as and when required.
Act as a technical consultant for Business Owners during implementation of new products/services.
Provide subject matter expertise and participate in L4 support escalations.
Lead review sessions of technical requirements.
Document and coordinate audit controls and PCI requirements.
Stays aligned with GTM plans for the feature set
Coordinate and manage system integration demos.
All about You
5 years' experience in similar role
Experience in product, program, or service management with technology.
Experience with organizing and coordinating customer activities with product development roadmaps.
Experience with defining and organizing customer objectives, goals, strategies and metrics.
Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.
Experience with converting customer use cases into actionable and testable backlog and owning prioritization.
Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.
Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.
Strong technical knowledge and capability.
Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture.
High-energy, detail-oriented and proactive with the ability to function independently with competing demands.
High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
Ability to train/guide more junior resources.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Specialist, Product Management
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Product Management
Mastercard Merchant Solutions provides seamless connectivity for customers of all types into our Payment Processing and Decisioning products. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), PaybyAccount (PbA) and Private Label Card Programs are now consolidated under a single Gateway portfolio.
This product management team is part of a global product function at the center of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Revenue Optimization team, within Merchant Solutions, plays a pivotal role in Pricing Optimization, Customer Insights, Business Insights & Performance, Deal Governance and Revenue Optimization. Data Analytics specialist is a high importance role, responsible for identifying revenue optimization opportunities through extensive data insights and business acumen.
This highly visible Senior Specialist role will be critical to advancing the team’s priorities through collaboration across the company. This is the ideal role for someone seeking exposure to a broad spectrum of functions including strategy development, product development and management. The role will report to the VP, Revenue Optimization Lead. Responsibilities will vary to meet the most pressing business needs but can include:
• Collaborate with Revenue Optimization team to explore, clean and analyze large data sets using Excel, Python, and Alteryx
• Provide actionable insights and recommendations to support data backed decision-making and business growth by applying statistical models and ML techniques
• ain insights & information from large text based documents & translate them into structured databases
• C ntinuously innovate and identify automation opportunities, processes, and tools for increased business efficiency
• B ild and maintain dashboards using Tableau or Power BI to communicate pricing and revenue performance metrics to business stakeholders
• S pport the creation, documentation, and rollout of pricing playbooks to guide consistent, data-driven pricing strategies across markets
• P epare and conduct global training, intro meetings and other events
• E gage with other teams as needed to continuously improve processes
• P rticipate/collaborate in strategic projects
• W rk with other functions (Product, Legal, Billing, etc) to support, drive and implement price and billing optimization initiatives as need it
• A l About You
• B chelor’s Degree required
• Str ng experience in Data Ingestion, Cleaning & Processing using Excel, SQL and Python
• E perience designing and maintaining interactive dashboards in Tableau or Power BI
• H ghly motivated with strong work ethic and ability to act with urgency and flexibility to drive results, especially in an ambiguous environment
• G eat interpersonal and collaborative skills to develop relationships and partnerships with a broad range of individuals throughout the organization
• P evious exposure to pricing analytics or revenue optimization projects is a plus
• 3 years of experience in data analytics, pricing analytics, or a similar field
• E thusiastic, Inquisitive, and creative – with ability to propose efficient & scalable solutions to existing challenges and carving their own path
• Com ortable working with large, complex datasets and navigating ambiguity in business goals and roadmaps.
• S lf-starter / motivated to work independently and as an effective team member
• C nfident and comfortable with engaging executives, presenting with conviction
• S rong analytical and modeling tools experience and adept to learn new tools
• S rong intellectual curiosity, out of the box thinker, creative, with strong analytical skills, proficient with data and knowledgeable of Mastercard data (Warehouse, Incentives, etc) a plus
• A ility to interpret contract terms, strong verbal and written communication skills
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Product Manager - Technical II
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Manager - Technical II OverviewThe Core Authentication team is responsible for MasterCard’s safety and security related product development efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The products are primarily focused on cyber security, authentication, fraud prevention, risk mitigation and dispute resolution across all payment channels as well as all stakeholders - issuers, acquirers, merchants, processors, and consumers. The key objectives of the solutions are to prove identity, reduce abandonments, reduce fraud, increase approval rates, and secure the payments ecosystem.
The Authentication Identity Check team within Core Payments is looking for a looking for a Product Manager - Technical to support the development of advanced, cloud-native applications that are transforming the payments landscape.
Role:
• Support the definition of product and service requirements across business, feature, and technical levels.
• ssist in breaking down business needs and customer experiences into features and user stories.
• C llaborate with Technical Program Managers, Developers, and internal stakeholders to clarify requirements.
• P rticipate in user story elaboration sessions and help ensure clarity for the SCRUM team.
• C ntribute to product documentation and support the team throughout the development lifecycle.
• S ay informed on customer needs, stakeholder priorities, and Mastercard product strategy.
• B open to drive multiple scrum teams, work allocation and capacity planning.
All About You
• S rong interest in solving customer problems through technology.
• A alytical mindset with the ability to understand and communicate technical concepts.
• E perience working with cross-functional teams in an agile environment.
• C ear verbal and written communication skills.
• F miliarity with software architecture concepts, APIs, microservices, and cloud platforms.
• A ility to read Java code and write basic SQL queries.
• 2 5 years of experience in product or technical roles, with at least 1 year in requirements analysis or elaboration.
• B chelor’s degree in a related field.
Preferred
• Exp sure to software development projects.
• U derstanding of real-time, scalable systems.
• I terest or experience in the payments industry.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.