11,475 Operations Manager jobs in India

Operations Manager

Gurugram, Uttar Pradesh R1 RCM

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Job Description

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Sec-21 GGN
**Reports to (level of category)** : Senior Operations Manager
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
a) Day-to-day operations
b) People Management (Work Allocation, On job support, Feedback & Team building)
c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
d) Reports (Internal and Client performance reports)
e) Work allocation strategy
f) CMS 1500 & UB04 AR experience is mandatory.
g) Span of control - 80 to 100
h) Thorough knowledge of all AR scenarios and Denials
i) Expertise in both Federal and Commercial payor mix
j) Excellent interpersonal skills
h) Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
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Operations Manager

Hyderabad, Andhra Pradesh R1 RCM

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Job Description

R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industry's most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration.
R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place To Work Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
**Designation** : Operations Manager
**Location:** Hyderabad
**Reports to (level of category)** : Senior Operations Manager
**Role Objective:**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities:**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
Day-to-day operations
People Management (Work Allocation, On job support, Feedback & Team building)
Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
Reports (Internal and Client performance reports)
Work allocation strategy
CMS 1500 & UB04 AR experience is mandatory.
Span of control - 80 to 100
Thorough knowledge of all AR scenarios and Denials
Expertise in both Federal and Commercial payor mix
Excellent interpersonal skills
Should be capable to interact with US clients and manage escalations
**Qualifications:**
Graduate in any discipline from a recognized educational institute
Good analytical skills and proficiency with MS Word, Excel and PowerPoint
Good communication Skills (both written & verbal)
**Skill Set:**
Candidate should be good in Denial Management
Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
Ability to interact positively with team members, peer group and seniors.
Demonstrated ability to exceed performance targets.
Ability to effectively prioritize individual and team responsibilities.
Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
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Operations Manager

Bangalore, Karnataka Hilton

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Operations Manager oversees and directs all aspects of the hotel's operational departments which include, the Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant departments. The role ensures that these departments are well run by maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards of team members. He / she ensures the highest level of customer satisfaction.
**What will I be doing?**
As the Operations Manager, you will be responsible for performing the following tasks to the highest standards:
+ Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, CD, FC and HRD.
+ In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety.
+ Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.
+ Train team members and implement Hilton standard and related departmental regulations.
+ Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.
+ Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.
+ Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.
+ Manage direct reports professionally to ensure effective teamwork and operations.
+ Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.
+ Conduct regular Operations meetings including all direct reports.
+ Supervise daily team members' performance and grooming.
+ Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.
+ Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
+ Work with the CD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).
+ Assist the CD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing.
+ Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
+ Evaluate competitors' products and price policies twice a year.
+ Ensure that VIP guests receive the care and service they deserve every day.
+ Adhere to the hotel's security and emergency policies and procedures.
+ Assist the General Manager in all activities and functions relating to the daily operations of the hotel.
+ Complete relevant tasks assigned by the General Manager.
+ The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
+ Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
An Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Hospitality: Passionate about delivering exceptional guest experiences.
+ Integrity: Do the right thing, all the time.
+ Leadership: Strive to be leader in our industry and in our communities.
+ Teamwork: A team player in everything you do.
+ Ownership: Take ownership of your actions and decisions.
+ Now: Operate with a sense of urgency and discipline.
+ College degree or equivalent.
+ At least 2 years of relevant operations experience.
+ Experienced in the Hospitality, Travel and Leisure industry management.
+ Proficient in English to meet business needs.
+ Proficient in Microsoft Word and Excel.
+ Resourceful, creative and able to maintain flexibility.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Operations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BXRS_
**EOE/AA/Disabled/Veterans**
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Operations Manager

Noida, Uttar Pradesh PW (PhysicsWallah)

Posted 5 days ago

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Job Description

Name of Profile: Operations Manager

Employment Type: FTE

Location: Noida

Experience: 5-10 years


Company Description-

PhysicsWallah is an Indian online education technology startup based in Delhi, originally created as a YouTube channel in 2014 by Mr Alakh Pandey. We are the first company aiming to build an affordable online education platform for each Indian student who dreams of IIT & AIIMS but is unable to afford the existing offline/online education providers.

We are India’s first most-viewed Educational channel on Youtube.


About the Role

We’re launching PW Disha Mentorship — a 1:1 guidance platform for NEET & JEE aspirants — and we’re looking for a detail-oriented, proactive, and organized Operations Manager to oversee our day-to-day processes and ensure smooth execution across all functions.


Key Responsibilities

  • Oversee daily operations and ensure all activities are aligned with demand.
  • Conduct daily audits of calls and processes to maintain smooth execution and adherence to guidelines.
  • Monitor daily demand and plan resources/supply accordingly.
  • Develop and implement risk mitigation strategies for high-demand hours.
  • Maintain a rating of 4.8+ for overall sessions on a monthly basis.
  • Track operational metrics and use insights to improve efficiency and quality.
  • Coordinate between mentors, students, and support teams to ensure timely resolution of issues.
  • Identify gaps in processes and implement improvements for consistent service delivery.


You Should Have

  • 5+ years of experience in the EdTech domain, preferably in an operations role.
  • Advanced skills in Google Sheets and data analytics.
  • Experience in operations within expert services is a plus.
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Operations Manager

Karnataka, Karnataka Pretium Enterprise Services, India

Posted 5 days ago

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Job Description

Role Summary

This position requires deep domain knowledge in US mortgage processes, a data-driven mindset, and strong stakeholder management skills. The role spans loan origination, servicing, credit operations, valuations, and asset management, ensuring operational excellence, regulatory compliance, and alignment with strategic business objectives. Must be organized, experienced with reconciliations and workflows, and be able to multi-task and meet daily production requirements.


Job Requirements

Education

  • Must have a bachelor’s degree in business, finance or related field/s


Relevant Experience

  • Minimum of 3-5 years of experience in operations, credit or funding/closing management, preferably within private money lending or mortgage industry
  • 5 years or more of leadership experience (must have handled team size of 50+ team members)
  • Deep understanding of private money lending, strong project management skills and proactive approach to managing a fast-paced environment
  • Experience working on process improvement initiatives
  • Strong interpersonal skills for coordinating with internal and external counterparts
  • Strong analytical and problem-solving skills
  • Good presentation skills for educating internal counterparts on process developments
  • Good planning and organizational skills to balance and prioritize work


Technical Know-how/Tools used

  • Advanced Knowledge and ability to create standard internal management reports & dashboards for the function
  • Intermediate understanding of business concepts, tools, and processes that are needed for making sound business decisions
  • Advanced understanding of internal controls and ability to assist and oversee in the development of the team/s.
  • Advanced knowledge to enhance process efficiencies, analysis and reporting
  • Expertise in MS Office
  • Experience in loan management software is a plus.
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Operations Manager

Thane, Maharashtra TP

Posted 5 days ago

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Job Description

We are seeking a seasoned Operations Manager to lead and optimize customer service operations. The ideal candidate will have deep experience in managing high-volume customer interactions, driving service excellence, and leading teams in a dynamic travel environment. Familiarity with travel booking systems and GDS platforms (e.g., Amadeus, Sabre) is highly desirable.


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Operations Manager

Kolkata, West Bengal GoKhana

Posted 5 days ago

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Job Description

Roles & Responsibilities:


• Must have Product knowledge.

• SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.

• Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations.

• Understand & meet Client Services deliverables.

• To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen.

• Maintain MMRS and MOM.

Prerequisites:


• Bachelors in any degree, preferably Bachelor’s in Hotel Management.

• Good command over both written and spoken English.

• Keen eye for hygiene, cleanliness, grooming, health and safety.

• Excellent knowledge of food & beverage service.

• Well versed with Microsoft office such as Microsoft word, excel, ppt, etc.

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Operations Manager

Pune, Maharashtra Vijaya Diagnostic Centre Limited

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Job Description

Designation : Cluster Manager

Department : Operations

Locations: Pune


Roles and Responsibilities:

  • Manage end-to-end branch operations for an integrated diagnostics centre
  • Responsible for all statutory compliances of Branch - Trade License, Medical Establishment Registration, AERB compliance, Safety Radiation protocols, PCPNDT ACT, State Medical Council Shops and Establishment Act, Labour Laws, Pollution control Board, Bio Medical Wastage compliance, Fire Safety etc.
  • Lead a team of medical and non-medical professionals to deliver best quality customer experience. Train, motivate and monitor a large customer facing delivery team
  • Managing Patient compliance feedback related issues and doing root cause analysis & corrective & preventive action for improving the patient services
  • Responsible for maintenance of all legal documents and consent forms
  • Internal audit readiness
  • To track stock consumptions, availability and expiry.
  • Responsible for cash management, branch petty cash expenses
  • Accountable for compliance of all quality standards for their respective branches
  • Coordination with different stake holders for smooth running of day to day operations
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Operations Manager

Mumbai, Maharashtra TP

Posted 5 days ago

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Job Description

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Responsibilities

  • Establish and maintain business standards for accuracy, productivity and reliability
  • Manage the daily functions of the business
  • Prepare annual performance review and reevaluate processes
  • Ensure regulatory, compliance and legal rules are followed
  • Manage budget to align with goals of business


Qualifications


  • 3+ years of experience in a similar role
  • Proficiency with Microsoft Office
  • Strong organizational and communication skills
  • Strong ability to multitask
  • Comfort working with multiple groups within business
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Operations Manager

Noida, Uttar Pradesh Food Whisperer

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Job Description

Role Overview

Food Whisperer is a fast-growing food brand focused on delivering exceptional culinary experiences. The Operations Manager plays a pivotal role in ensuring smooth day-to-day functioning, scaling operations, and maintaining high standards of customer satisfaction, quality, and profitability.


Key Responsibilities

  • Strategic Operations Management
  • Manage operations across all kitchens, outlets, and delivery zones.
  • Develop and execute expansion strategies and scalable systems.
  • Team Leadership
  • Lead cross-functional teams including kitchen staff, delivery, customer service, and support.
  • Implement performance metrics and drive accountability.
  • Customer Experience & Quality Control
  • Maintain top-tier food quality, hygiene, and service standards.
  • Monitor feedback and drive continuous improvement.
  • Supply Chain & Inventory
  • Oversee procurement, vendor relations, inventory control, and logistics.
  • Ensure cost-effective sourcing and minimal wastage.
  • Financial Management
  • Monitor P&L, control costs, and ensure profitability.
  • Forecast budgets and report performance metrics.
  • Compliance & Safety
  • Ensure adherence to FSSAI, labor laws, fire safety, and other regulations.


Qualifications & Skills

  • Experience: 7–12 years in F&B, cloud kitchen, QSR, or hospitality operations.
  • Education: Bachelor’s degree in business, Hospitality, or related field.
  • Skills: Strong analytical, leadership, and decision-making abilities. Proven track record in scaling operations and managing multi-location teams.
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