243 Technical Support jobs in Jaipur

Hiring for #CUSTOMER/TECHNICAL SUPPORT

- Non voice process

- Salary: upto 27-32k CTC

- Rotational night shifts and week offs

- 5.5 days of working

- Walk-in/ Virtual Interview

- Relocation Facilities included

Contact Person

Aksa

Required Candidate profile

Requirements:

- Excellent communication skills in English

- Active thought process

- Basic technical knowledge

- UG/ Graduate

- Fresher & experienced

- Immediate Joiners

- Okay with night shifts

We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.

Job Responsibility:

• Handle international customer calls efficiently and professionally.
• Understand customer needs and provide appropriate solutions.
• Troubleshoot issues and escalate complex problems when necessary.
• Follow call handling protocols and maintain call quality standards.
• Maintain accurate and detailed records of interactions.
• Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Salary Budget:
27K – 35K CTC per month + performance-based incentives

Location:
Jaipur

Language requirements :
Excellent English communication (No grammatical errors or MTI)

No. of Position:
50+

(MALE CANDIDATES PREFERRED)

(EARLY JOINERS PREFERRED)

We are looking for Technical Support Engineer to work in night Shift (IST) for our Logistics Domain product who can interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email. Have to Interact with customers regarding their concerns/requests about products and services over calls and email.

Responsibilities:

• Attend in-person meetings with clients to analyze, troubleshoot and diagnose problems
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
• Act as the initial point of contact for all system related concerns from clients or other employees
• Organize and file documentation pertaining to application design

Experience/Skills required:

• Industry-specific certification in relevant computer languages or software may be required
• 2-10 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services
• Comfortable working in and assisting others through company help desk software
• Extensive experience working with different operating systems including Windows and Mac OS
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Ability to prioritize and manage several milestones and projects efficiently
• Professional written and interpersonal skills are essential when communicating with customers and clients
• Accept constructive criticism and customer feedback regarding their experience with software or IT services

Contact Information:

If you have a possible interest please email us at or call us at ,

Overview:

The deployed engineer will provide dedicated, onsite support exclusively for client Infrastructure (HyWorks, HySecure, HyID, etc.) to ensure a seamless user experience and optimal system performance.

Key Responsibilities:

• Handle support tickets and end-user queries related to client applications only
• Monitor daily health and uptime of client environment (gateways, session hosts, license servers, etc.)
• Assist in managing HyWorks images, templates, session policies
• Coordinate with backend Client teams for escalations and advanced troubleshooting
• Maintain documentation (incident logs, SOPs, health reports) relevant to Client operations
• Participate in governance meetings related to Client project execution

Engagement Terms:

• Working Hours: 9:00 AM 6:00 PM IST, Monday to Friday (Alternate Saturdays working)

We are hiring for# International #Technical

Work from office

Location Jaipur, Gurgaon

Qualification Graduate /UG

fresher/Experience

Excellent Communication Skills in English

5 or 5.5 Days Working day

HR

Aalia

Urgent Hiring**- Profile #Hiring for Freshers-

Location: Jaipur- Salary: 12-15k P.M-

Min Experience: Freshers can apply-

Education: B.com is required

• Decent English communication is required

• Freshers with tally knowledge will be preferred

• Looking for immediate joiners

• Jaipur candidates can apply

• Interested candidates can share their resume to

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Application Question(s):

• Do you have tally software knowledge?

Work Location: In person

JD For Technical Support Executive Role

Key Responsibilities

* Provide technical support for web application developed using VB.NET, SQL Server, JavaScript, and jQuery

* Troubleshoot and debug application issues reported by users or identified through internal monitoring.

* Perform root cause analysis and provide permanent fixes or workarounds.

* Analyze logs, SQL queries, and application code to identify performance bottlenecks and bugs.

* Collaborate with development teams to escalate complex issues and verify resolutions.

* Maintain documentation related to issue resolution, known issues, and support procedures.

* Provide L1/L2/L3 support depending on issue complexity and SLA commitments.

* Respond to tickets in a timely and professional manner using helpdesk tools or ticketing systems.

* Support database maintenance, script execution, and ad-hoc reporting requests as needed.

Required Skills and Experience

* Strong hands-on experience in VB.NET / .NET Framework

* Solid understanding of SQL Server writing and debugging stored procedures, queries, indexes, and performance tuning

* Experience with JavaScript and jQuery for front-end issue resolution and debugging

* Strong problem-solving and debugging skills

* Familiarity with browser developer tools for front-end issue tracking

* Ability to analyze and interpret logs and error messages

* understanding of application architecture and client-server model

* Experience in using tools like Postman, Fiddler, or browser network debuggers

* Exposure to .NET Core, C#, or other modern frameworks

* Experience with version control systems like Git

* Familiarity with REST APIs and integration troubleshooting

* Prior experience in a customer-facing technical support role

EBS is Hiring for Operating System – North America (Chat Support) | Technical Support Representative in Jaipur.

• Work From Office (WFO) only

• 5.5 days working with rotational shifts (majorly night shifts)

• 9.5 hours per day (including 1-hour break)

• Rotational week-offs

• Cabs available for odd hours

Salary & Benefits:

• UG/Graduate (Fresher): *₹30,000* (₹7,000 CTC + 000 PLI)

• UG/Graduate (1+ year exp.): * ,000* ( ,800 CTC + 200 PLI)

Requirements:

• Graduates & Undergraduates can apply

• Excellent communication skills

• Good technical aptitude

• Flexibility to work in rotational/night shifts

• No leaves allowed in the first 3 months (except weekly offs)

14 days free hotel stay (dual occupancy)

One-way travel ticket

Interested? *Share your resume to *Bhupender – Mention subject: Operation System Chat_Jaipur

Job Types: Full-time, Permanent

Pay: ₹2 ,000.00 per month

Work Location: In person

Roles and Responsibilities

• Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
• Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
• Collaborate with internal teams to resolve complex issues that require escalation.
• Document customer interactions using CRM software for accurate tracking and reporting purposes.
• Maintain a high level of professionalism while communicating with customers.

Desired Candidate Profile

• 0-3 years of experience in similar industry.
• Strong communication skills (verbal & written) for effective interaction with customers.
• Basic knowledge of computer hardware, networking fundamentals, and operating systems.