3519 IT Support jobs in Bengaluru

• Should be a Graduate
• Knowledge of Desktop Support, Troubleshooting
• Hardware and Network Certificate
• Outlook Basic Knowledge

Working Day - 6 Days

Shift - 9 hrs ( day shift)

Location - Sarjapura

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

Roles and Responsibilities

• Provide desktop support to end-users, troubleshooting hardware and software issues.
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
• Troubleshoot common problems with Outlook configuration and Windows installation.
• Perform routine maintenance tasks such as updating drivers and performing backups.

Roles and responsibilities:

1. User onboarding/offboarding: account creation, Outlook setup, VPN access, device preparation.

2. Install and configure Windows, Mac, Linux OS; user data backup/restore.

3. Dispatch and track laptops via transport partners/courier; recollect and inspect returned devices.

4. Coordinate repairs, replacements, and procurement with vendors.

5. Manage Microsoft 365 (Exchange Admin Center) for user/mailbox lifecycle.

6. Administer Active Directory and Group Policy.

7. Configure and maintain VPN connections for secure access.

8. Provide remote/onsite desktop support and troubleshoot IT hardware/software issues.

9. Manage IT asset inventory and software subscriptions.

10. Monitor endpoint protection (preferred: CrowdStrike) and apply security policies.

11. Record, prioritize, and resolve IT support tickets; maintain clear user communication.

12. Generate IT asset, ticketing, and vendor reports for management review.

13. Support ISO/ITSM processes and compliance documentation.

14. Coordinate with vendors/partners for procurement, repairs, and logistics.

Skills required:

1. 5 years of IT support / system admin experience.

2. OS installation and troubleshooting (Windows, Mac, Linux).

3. Microsoft 365, Exchange Admin Center, Outlook configuration.

4. VPN setup, Active Directory, Group Policy management.

5. Endpoint security management (preferred: CrowdStrike).

6. Hardware diagnostics, repair, vendor coordination.

7. Asset lifecycle tracking, inventory management.

8. Cloud environment knowledge (AWS, Azure, GCP).

9. Strong communication, documentation, and reporting skills.

Bachelor/Degree is mandatory

Hiring Technical Support Specialist (Remote). Support via chat/email/phone, troubleshoot Windows/software issues, use CRM tools, ensure customer satisfaction. Requires prior support experience & strong Windows OS skills.

We Are Hiring – POS Support Executive (2+ Years Exp)

Location:
Bangalore

Role:
POS Support Executive

Experience:
2+ Years in POS / IT / Tech Support

Job Highlights:

• Install, configure & troubleshoot POS systems (Hardware & Software)
• Provide remote & onsite technical support
• Handle networking issues & peripheral devices (printers, scanners)
• Maintain SLA & ensure quick resolution

Skills Required:

• POS System Support
• Hardware & Software Troubleshooting
• Networking & Remote Desktop Tools
• Strong Communication Skills

Salary:6LPA- 6.5LPA

• Interested? WhatsApp your CV to

Job Summary

We are looking for a motivated and customer-focused Desktop Support Engineer to join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware/software issues, and ensure smooth IT operations.

Key Responsibilities

• Install, configure, and troubleshoot Windows, macOS, and Linux systems.
• Provide Level 1 & 2 desktop and laptop support.
• Manage email (Outlook / Office 365 / Gmail) configurations and troubleshooting.
• Handle Active Directory / Google Workspace user account management.
• Maintain IT asset inventory and ensure policy compliance.
• Assist in new joiner onboarding (system setup, VPN access, etc.).
• Troubleshoot network and Wi-Fi connectivity issues.
• Provide remote and on-site user support.
• Document issues and update the IT helpdesk system.

Required Skills

• Good knowledge of Windows 10/11 , macOS , and basic Linux commands.
• Understanding of DNS, DHCP, VPN, IP configuration .
• Familiar with antivirus and system update management .
• Strong troubleshooting, communication, and documentation skills.

Preferred Qualifications

• Degree/Diploma in Computer Science or IT .
• Certifications: CompTIA A+ , Microsoft Certified: Modern Desktop Administrator , or RHCSA (preferred).
• Hands-on corporate IT support experience.
• Experience 1-2 years.

We have Openings for Desktop Support Manager professionals at Bangalore location

Total Experience: 12+ yrs

Role: Desktop Support Manager

Salary: Case to case basis

Notice period: upto 60 Days

Mode of job: 5 Days Working from Office

Shifts: Rotational shifts

Job Description:

Develop and maintain professional and productive relationships with clients, infrastructure vendors such as end user compute equipment, software & hardware vendors and related key contributors to ensure stable and quality product & service delivery consistent with company objectives and client expectations

Provide technical overview of product architecture, functionality, system / data requirements and integration of Laptop/Workstation enterprise applications

Continuously expand, research and leverage knowledge of market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics

Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the operating systems, networking infrastructure and products & services that BBOX supports

Meet all financial performance objectives for area of responsibility and take corrective action as needed

Implement and make recommendations to improve methodologies, core competencies and processes for deployment to ensure stable and quality product & service delivery consistent with company objectives and client expectations

Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations.

Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs

Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day end point and end user delivery operations and the client experience

Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment functions and company priorities

Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance

Achieve performance targets established by leadership for applicable Key Performance Indicators.

Perform other duties as assigned by management

Technical Qualifications

Extensive experience with Win 10/11 OS – Control panel, System settings, networking, device manager.

Microsoft Outlook, Word, Excel, Cisco AnyConnect, CrowdStrike, backup tools

Microsoft Outlook – OST/PST, Email Profiles, Shared Folders, Archives, Add-on’s and Webmail.

Networking – IP, DHCP, DNS, Switches, Routers, Firewalls, VPN, Tokens, WiFi, Hotspots & Nic’s.

Active Directory Password resets and User properties.

Working knowledge of Microsoft Teams audio/video conferencing systems

Laptop backup using Carbonite

Education / Experience Requirements

Bachelor’s Degree in Engineering, Management Information Systems, Information Technology, Computer Science or related field, or equivalent, relevant experience

Minimum of 15 years with end user Laptop/Desktop delivery on a global scale

End-to-end process thinker, with proven experience in business processes and workflow design

Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation

Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies

Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution

Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, AutoCAD, service delivery management tools and related cloud-based technology systems

if interested, please do share below details along with your profile to

Total experience:

Rev experience in Desktop Support:

Number of years of experience as Manager:

Team Size:

team handling experience:

Do you have experience handling Global customer/ Users:

Any relevant certifications:

CTC:

Exp ctc:

Cur company:

Notice period:

Cur Location:

Pref location:

Any offers in pipeline:

are you willing to work in rotational shifts:

are you willing to work 5 days from office:

Education qualification

Reason for change:

Job Description
Location:
M2 building, Manyata Tech Park

Timings:
2PM to 11PM IST

Note - **Immediate Joiners Only***

Summary
Provide direct leadership of the Global Desktop Support teams to assure end user ticket management, timely ticket resolution and laptop/desktop pre-deployment and delivery oversight and support including asset and security management and reporting

Primary Roles & Responsibilities

• Taking ownership of Laptop/Desktop procurement, deployment and management globally
• Oversee Laptop/Desktop imaging including installations of all appropriate applications and security layers
• Responsible for assuring company end users are provided efficient and timely delivery and support
• Performs staff scheduling to ensure coverage during normal business hours and on-call support as required to facilitate global/regional support
• Owning Asset Management for Laptop/Desktop globally with continuing updates as endpoint and user populations change
• Conceptualize, Develop, execute and administer Security Policies for Laptop/Desktop deployment globally
• Represent the desktop team and prepare for end point security audits
• Should have ability to work with cross-functional teams and their leadership to not only to understand their requirement but also to work with HR teams to gather data about projected hiring plan and procure laptop/desktop accordingly
• Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found
• Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department
• Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service
• Serves as the around-the-clock contact for all related desktop / laptop end user support issues, providing advanced first level technology support
• Management skills are required to successfully perform the planning, directing, reporting and administrative responsibilities of this position
• Demonstrated management and decision-making skills concerning Information Systems policies, processes and procedures, with a proved track record of completing tasks and/or project within budget and on schedule
• Remains on-call during off-peak hours to respond to support service issues.

Job Description

• Develop and maintain professional and productive relationships with clients, infrastructure vendors such as end user compute equipment, software & hardware vendors and related key contributors to ensure stable and quality product & service delivery consistent with company objectives and client expectations
• Provide technical overview of product architecture, functionality, system / data requirements and integration of Laptop/Workstation enterprise applications
• Continuously expand, research and leverage knowledge of market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics
• Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the operating systems, networking infrastructure and products & services that BBOX supports
• Meet all financial performance objectives for area of responsibility and take corrective action as needed
• Implement and make recommendations to improve methodologies, core competencies and processes for deployment to ensure stable and quality product & service delivery consistent with company objectives and client expectations
• Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations.
• Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs
• Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day end point and end user delivery operations and the client experience
• Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment functions and company priorities
• Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance
• Achieve performance targets established by leadership for applicable Key Performance Indicators.
• Perform other duties as assigned by management

Technical Qualifications

• Extensive experience with Win 10/11 OS – Control panel, System settings, networking, device manager.
• Microsoft Outlook, Word, Excel, Cisco AnyConnect, CrowdStrike, backup tools
• Microsoft Outlook – OST/PST, Email Profiles, Shared Folders, Archives, Add-on's and Webmail.
• Networking – IP, DHCP, DNS, Switches, Routers, Firewalls, VPN, Tokens, WiFi, Hotspots & Nic's.
• Active Directory Password resets and User properties.
• Working knowledge of Microsoft Teams audio/video conferencing systems
• Laptop backup using Carbonite

Education / Experience Requirements

• Bachelor's Degree in Engineering, Management Information Systems, Information Technology, Computer Science or related field, or equivalent, relevant experience
• Minimum of 15 years with end user Laptop/Desktop delivery on a global scale
• End-to-end process thinker, with proven experience in business processes and workflow design
• Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation
• Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies
• Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution
• Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, AutoCAD, service delivery management tools and related cloud based technology systems