5,181 Jira jobs in India

Incorporated in 2014, Intuitive Apps Inc. has been deeply rooted in a legacy of transforming the industry and the way people experience technology consulting, and we’re committed to deliver a seamless, personalized experience to save costs, bring efficiencies, and making them robust.

The Role

Exp : 5+Yrs

Location : Chennai

This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals.

Key Responsibilities

• Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center)
• Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes.
• Design and administer Confluence spaces, templates, access structures, macros, and content strategies to support knowledge management and team collaboration

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 5 years experience, ideally within a IT Security or Database Administrator role.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You have working knowledge of Jira, atlassian, customization & development and scripting language
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong mentor and coach who can build high performing teams

What's on Offer?

• Work within a company with a solid track record of success
• Join a well known brand within IT Services
• Work alongside & learn from best in class talent

The Offer

• Work within a company with a solid track record of success
• Join a well known brand within IT Services
• Work alongside & learn from best in class talent

The Job

Exp : 5+Yrs

Location : Chennai

This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals.

Key Responsibilities

• Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center)
• Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes.
• Design and administer Confluence spaces, templates, access structures, macros, and content strategies to support knowledge management and team collaboration

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 5 years experience, ideally within a IT Security or Database Administrator role.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You have working knowledge of Jira, atlassian, customization & development and scripting language
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong mentor and coach who can build high performing teams

The Employer

Our client has been deeply rooted in a legacy of transforming the industry and the way people experience technology consulting, and committed to deliver a seamless, personalized experience to save costs, bring efficiencies, and making them robust.

About the Role

We are seeking a highly skilled and motivated Jira Service Desk Administrator to manage and optimize our Jira Service Desk instance in the cloud, hosted on Atlassian. The ideal candidate will possess extensive experience in Jira administration, configuration, and reporting, with a strong focus on Jira Service Desk. You will be responsible for creating and maintaining reports and dashboards, administering the system, and designing custom ticket entry masks and workflows. Your expertise in Jira Workflow, Change Management, and Asset Management will be crucial in ensuring the smooth operation of our service desk. This role requires excellent communication skills and a proactive approach to problem-solving. You will collaborate with various departments to understand their needs and implement solutions that enhance their efficiency and effectiveness. The role also involves basic administration of Atlassian Confluence (on-premise installation) and Jira Software. A willingness to take responsibility and a process-oriented mindset are essential for success in this position. Cultural awareness and international experience are considered a plus, as you will be working with a diverse team and client base.

Key Responsibilities:

Administer and maintain the Jira Service Desk instance in the cloud at Atlassian.

Create comprehensive reports and dashboards with required key performance indicators (KPIs).

Configure and monitor the Jira Service Desk system to ensure optimal performance and reliability.

Design and implement custom ticket entry masks for various departments, incorporating mandatory fields and efficient workflows.

Utilize in-depth Jira Workflow knowledge to automate and streamline service desk processes.

Apply Jira Change Management expertise to manage and track changes within the service desk environment.

Leverage Jira Asset Management knowledge to effectively manage and track assets within the system.

Conduct thorough root cause analysis to identify and resolve underlying issues affecting service desk performance.

Provide basic administration support for Atlassian Confluence (on-premise installation).

Offer basic administration support for Jira Software.

Collaborate with cross-functional teams to gather requirements and implement solutions.

Develop and maintain documentation for Jira Service Desk configurations and processes.

Stay up-to-date with the latest Jira Service Desk features and best practices.

Requirements

Required Skills & Qualifications:

Extensive experience with Jira Service Desk administration in a cloud environment.

Proficiency in creating reports and dashboards using Jira reporting tools.

Strong understanding of Jira configuration, monitoring, and troubleshooting.

Experience in designing custom ticket entry masks and workflows.

In-depth knowledge of Jira Workflow, Change Management, and Asset Management.

Proven ability to perform root cause analysis and implement effective solutions.

Basic knowledge of Atlassian Confluence administration.

Basic knowledge of Jira Software administration.

Excellent English communication skills (written and verbal).

Strong problem-solving and analytical skills.

Ability to work independently and as part of a team.

Willingness to take responsibility and demonstrate process-oriented thinking.

The Offer

• Excellent career development opportunities
• Opportunity to make a positive impact
• Work within a company with a solid track record of success

The Job

• Administer and maintain Atlassian JIRA, JIRA Service Management and Confluence platforms
• Design and implement custom JIRA workflows, screens, schemes, custom fields and dashboards
• Develop Confluence spaces, templates, macros and knowledge management structures for teams • Collaborate with business users to gather requirements and implement JIRA configurations to meet Agile/Devops delivery models
• Manage user permissions, groups, and roles with JIRA and Confluence
• Perform regular system audits, cleanup, upgrades and security patches
• Integrate JIRA with third-party tools
• Develop and maintain documentation on configuration, processes, and best practices
• Provide day-to-day support and training to users on JIRA and Confluence usage and capabilities.
• Generate reports and analytics using JIRA Query Language (JQL), filters, and dashboards 

The Profile

• You have at least 5 years experience, ideally within a Database Administrator role.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments

The Employer

Our client has been deeply rooted in a legacy of transforming the industry and the way people experience technology consulting, and committed to deliver a seamless, personalized experience to save costs, bring efficiencies, and making them robust.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

Intro and job overview:  

The Jira Administrator will be responsible for supporting and maintaining the company’s Jira and Confluence platforms. This person will serve as a technical point-of-contact for both Jira and Confluence and will enforce all associated best practices and standards. The person will serve assist with service delivery for any outsourced Atlassian initiatives exceeding internal capacity. 

Responsibilities and Duties:  

Requirements and Qualifications:

#LI-SA1

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the .

Jira Administrator

Responsibilities:

We have Jira ServiceDesk instance in the cloud at Atlassian.

We are focussed on Jira ServiceDesk

General

Tryzens Limited is a fast-growing IT solutions consultancy head with headquarters based in London and a proven development center in Trivandrum, India, a near shore office in Sofia, Bulgaria and in Melbourne, Australia. Our areas of expertise include delivery of digital solutions (eCommerce solutions and Non commerce), multi-channel retail solutions and project management amongst others. We provide best of breed solutions and services to several blue-chip clients primarily within retail, financial services, and other industries. We have built our delivery focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which supports our objective of helping clients to gain true value from digital solutions. We have a platform-neutral independent approach working with the world’s leading technology partners (Salesforce, SAP Commerce, Magento, BigCommerce, CommerceTools and Middleware. Tryzens has been awarded Salesforce Commerce Cloud’s EMEA delivery partner of 2017!

Requirements

The Jira Administrator plays a key role in enabling operational excellence through the management, optimisation, and automation of core business tools including Jira, Confluence, Power BI, and Power Automate. This self-driven individual will lead improvements, support cross-functional teams, and ensure data integrity and system efficiency across platforms. The role also includes technical ownership of platform upgrades and vendor engagement.

 Duties & Responsibilities:

Jira & Confluence Administration

• Lead training programs for staff on best practices and processes.
• Manage permissions, workflows, field configurations, screen schemes, and add-ons.
• Troubleshoot issues and support global teams.
• Maintain data quality and archive outdated projects.
• Lead the Jira Improvement Board and communicate changes effectively.
• Create, update, and maintain complex Jira workflows and configurations.
• Raise and manage technical queries with Atlassian support as needed.
• Upgrading/migration of Jira and Confluence versions, including rollout planning and staff enablement.
• Good experience in both Cloud/DC Jira.
• Have a good knowledge and understand the integrations between the Jira dc and Jira cloud.
• Active to check the security vulnerable and take necessary action.
• Connect with Atlassian if any queries required.
• Build the plugins if any requirement.

Process Improvement & Automation

• Identify and implement improvements to ways of working across teams.
• Support the business to automate processes using Power Automate to reduce manual effort and errors.
• Architect solutions to meet business needs and improve operational efficiency.

Reporting & Insights

• Build and maintain Power BI reports and dashboards for operational and strategic use.
• Troubleshoot Power BI issues and manage backend configurations and data models.
• Collaborate with stakeholders to gather requirements and deliver actionable insights.

Platform Ownership & Support

• Proactively manage support queues and user onboarding/offboarding.
• Evaluate new platform features and train teams on their use.
• Ensure system integrity and performance through regular testing and maintenance.

Essential Skills

• 3+ years of experience with Jira APIs, tool integration, and Jira Configuration Manager.
• Ability to create custom scripts in Jira to automate workflows and extend base functionality.
• Experience with Confluence administration and usage.
• Jira server maintenance and service management experience.
• Experience developing and deploying custom plugins for Jira.
• Strong understanding of Power BI, including backend data modelling and troubleshooting.
• Experience with Power Automate or similar automation tools.
• Excellent written and verbal communication skills.
• Proven ability to work independently and proactively in a fast-paced environment.

Desirable

• Experience in Agile Scrum methodology
• ITIL Certification and Jira Certification

Education & Qualifications:

• Degree educated / equivalent

Exp : 5+ Yrs

Location : Chennai

Skills : JIRA workflow configuration, Automation, Groovy, REST API, integration,deveops , SME, customization and development, API integration

Responsibilities:

We are seeking an experienced Senior JIRA & Confluence Administrator with 8 years of hands-on experience managing and optimizing Atlassian environments across enterprise scale organizations. This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration.

You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals.

Key Responsibilities

• Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center)
• Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes.

As a JIRA Administrator with expertise in Python & Groovy scripting and strong knowledge of XRAY Test Management customizations. The candidate is responsible for managing, configuring, and optimizing JIRA Data Center and Cloud instances, customizing XRAY software, automating workflows, and providing support to the user community. This role requires a detail-oriented engineer with a robust problem-solving mindset, a passion for learning, and a commitment to continuous improvement. You will manage and optimize JIRA instances, configure workflows, automate processes, and integrate with tools like Confluence and Bitbucket. Working with cross-functional teams, you will enhance reporting, streamline issue tracking, and improve test management using XRAY.

• Administer and configure JIRA Data Center and Cloud instances, managing project setup, workflows, permissions, and user access.
• Design and optimize JIRA workflows, customizing issue types, screens, and fields to enhance system usability.
• Automate tasks using Script Runner Groovy and JIRA Automation Rules to streamline operations.
• Customize XRAY Test Management for efficient test case management, execution tracking, and reporting.
• Manage integrations with Confluence, Bitbucket, and other tools to enable seamless collaboration.
• Develop custom reports and dashboards for improved project tracking and data visualization.
• Collaborate with cross-functional teams to define requirements, ensure alignment, and implement effective solutions.
• Enhance troubleshooting and problem-solving skills by identifying and resolving JIRA-related issues efficiently.

You have:

• Graduate or Postgraduate in Engineering with a minimum of 6+ years of relevant experience in automation scripts and applications using Python, Groovy, JavaScript, and PostgreSQL for process optimization.
• Experience managing and operating in RHEL, Unix-based environments, ensuring smooth scripting and system integration.
• Experience with web application frameworks like Flask and Angular, developing scalable and efficient solutions.
• Collaboration with cross-functional teams to implement cloud infrastructure solutions, preferably AWS, and optimize system performance.
• Experience with CI/CD tools and version control systems for efficient deployment and workflow management.

It would be nice if you also had:

• Knowledge of containerization technologies like Docker and Kubernetes for scalable application development.
• Experience in creating and maintaining comprehensive technical documentation while effectively communicating project updates.
• Strong problem-solving skills, with the ability to work independently and as part of a dynamic team.