Manager, Marketing Procurement Solutions
Hyderabad, Andhra Pradesh
Bristol Myers Squibb
Posted today
Job Viewed
Job Description
**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Description:**
The Manager, Marketing Procurement Solutions is part of a global team which collaborates with Commercial category leaders and business partners on procurement execution in support of procurement category strategies as well as contributing advanced strategic industry insight. This is role is focusing on **global supplier solutions** that are **innovative, compliant, and cost-effective.**
The Manager will build an understanding of BMS's global, end-to-end value chain as it relates to the categories in focus. Key responsibilities include owning and driving implementation of high value complex sourcing projects and contracts; and identifying supply optimization opportunities for speed-to-market, innovation, revenue enhancement, mitigated risk/improved lifecycle management, overall competitive cost advantage, and other sources of value for Bristol Myers Squibb.
**Key Responsibilities**
+ Must possess strong organizational skills and demonstrate transparency in a fast-paced environment to ensure efficiency and clarity in operations.
+ Ability to manage a large book of work across multiple individuals, teams, geographies.
+ Lead short and long-term initiatives that deliver positive impacts on the organization, including training and development programs.
+ Oversee project management for complex projects -Source to Contract including sourcing events from end-to-end (RFI/RFP), Should Cost assessment and SOW contract negotiations.
+ Lead the preparation and solicitation of competitive bids, quotations, and proposals; evaluate competitive offerings; assess supplier product and pricing information; conduct negotiations and communicate decisions externally.
+ Provide insights from internal and market analytics to influence the development of strategic category plans; partner with category leaders and business partners on plan development, including building plans for smaller categories. Builds understanding of BMS's global, end-to- end value chain as it relates to the categories in focus.
**Drive/support both procurement-wide and category specific continuous improvement initiatives.**
+ Champion process improvements, recommending new ways of working to improve processes and embed new systems in the function
+ Lead or participate in organizational cross-functional development such as process improvement, capabilities development efforts, continuous innovation programs.
**Qualifications & Experience**
Minimum Requirements
+ B.S./B.A. is desirable; advanced education (e.g., Finance, MBA, MS) preferred.
+ Minimum of 7 years' work experience with at least 4 years in sourcing/supply chain /procurement categories including.
+ Strong contracting acumen with experience in negotiating complex contracts including but not limited to Master Services Agreement.
+ Strong understanding of the supplier & services sourcing process with experience in RFx development and execution.
+ Strong understanding of data analytics, category management, project, and performance management
+ Expertise in procurement processes, technology, and systems (such as SAP, Ariba, Icertis), contract and supplier analysis and management, financial analysis, market analysis, supplier diversity, strategic planning, and integrated supply chain.
+ Demonstrated ability to partner with and manage internal stakeholders up to some senior leaders within a highly matrixed organization, working across cross-functional, cross-organizational teams.
+ Proficiency in English
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :19:32.780 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Description:**
The Manager, Marketing Procurement Solutions is part of a global team which collaborates with Commercial category leaders and business partners on procurement execution in support of procurement category strategies as well as contributing advanced strategic industry insight. This is role is focusing on **global supplier solutions** that are **innovative, compliant, and cost-effective.**
The Manager will build an understanding of BMS's global, end-to-end value chain as it relates to the categories in focus. Key responsibilities include owning and driving implementation of high value complex sourcing projects and contracts; and identifying supply optimization opportunities for speed-to-market, innovation, revenue enhancement, mitigated risk/improved lifecycle management, overall competitive cost advantage, and other sources of value for Bristol Myers Squibb.
**Key Responsibilities**
+ Must possess strong organizational skills and demonstrate transparency in a fast-paced environment to ensure efficiency and clarity in operations.
+ Ability to manage a large book of work across multiple individuals, teams, geographies.
+ Lead short and long-term initiatives that deliver positive impacts on the organization, including training and development programs.
+ Oversee project management for complex projects -Source to Contract including sourcing events from end-to-end (RFI/RFP), Should Cost assessment and SOW contract negotiations.
+ Lead the preparation and solicitation of competitive bids, quotations, and proposals; evaluate competitive offerings; assess supplier product and pricing information; conduct negotiations and communicate decisions externally.
+ Provide insights from internal and market analytics to influence the development of strategic category plans; partner with category leaders and business partners on plan development, including building plans for smaller categories. Builds understanding of BMS's global, end-to- end value chain as it relates to the categories in focus.
**Drive/support both procurement-wide and category specific continuous improvement initiatives.**
+ Champion process improvements, recommending new ways of working to improve processes and embed new systems in the function
+ Lead or participate in organizational cross-functional development such as process improvement, capabilities development efforts, continuous innovation programs.
**Qualifications & Experience**
Minimum Requirements
+ B.S./B.A. is desirable; advanced education (e.g., Finance, MBA, MS) preferred.
+ Minimum of 7 years' work experience with at least 4 years in sourcing/supply chain /procurement categories including.
+ Strong contracting acumen with experience in negotiating complex contracts including but not limited to Master Services Agreement.
+ Strong understanding of the supplier & services sourcing process with experience in RFx development and execution.
+ Strong understanding of data analytics, category management, project, and performance management
+ Expertise in procurement processes, technology, and systems (such as SAP, Ariba, Icertis), contract and supplier analysis and management, financial analysis, market analysis, supplier diversity, strategic planning, and integrated supply chain.
+ Demonstrated ability to partner with and manage internal stakeholders up to some senior leaders within a highly matrixed organization, working across cross-functional, cross-organizational teams.
+ Proficiency in English
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :19:32.780 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Oracle Fusion Cloud CX Marketing - Senior Consultant
Hyderabad, Andhra Pradesh
Oracle
Posted 4 days ago
Job Viewed
Job Description
**Job Description**
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud) Cloud solutions.
+ Lead the design and delivery of scalable, high-impact CX implementations across financial management, power planning, Telecom and consolidation domains.
+ Plan, develop, and execute marketing campaigns across multiple channels including SMS, in-app messaging, push notifications, email marketing, SFTP, API integrations, RPL, AMS.
+ Utilize the Oracle Marketing Cloud platform to create personalized and targeted email campaigns that maximize customer engagement and conversions.
+ Collaborate with cross-functional teams including marketing strategists, designers, developers, and data analysts to ensure seamless integration of marketing campaigns across different channels.
+ Monitor campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI to optimize campaign effectiveness.
+ Conduct A/B testing and perform data analysis to uncover insights that inform campaign optimization strategies.
+ Stay up to date with industry trends and best practices in email marketing automation, customer segmentation, personalization strategies, and other relevant areas.
+ Provide guidance and support to internal teams on best practices for utilizing the Oracle Marketing Cloud platform.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA).
+ Minimum 5 years' experience with Oracle CX Cloud products (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud).
+ Deep Implementation/Support experience of CX processes and solution areas.
+ Proficiency with JavaScript, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, Python, VBCS, Redwood.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
**Good-to-Have:**
+ Excellent communication and project management skills, including stakeholder and team facilitation.
+ Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.
+ Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c platforms.
**Self-Assessment Questions**
1. Can I confidently translate complex business and functional requirements into technical Oracle CX specifications and solutions?
2. Do I have hands-on experience implementing and supporting Oracle CX Cloud products.
3. Am I skilled in developing custom integrations and automations using CX Data Integration, CX Fusion Integration Agent, Groovy Business Rules, and scripting languages like Batch, Python, or PowerShell?
4. Have I successfully supported diverse CX processes.
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud) Cloud solutions.
+ Lead the design and delivery of scalable, high-impact CX implementations across financial management, power planning, Telecom and consolidation domains.
+ Plan, develop, and execute marketing campaigns across multiple channels including SMS, in-app messaging, push notifications, email marketing, SFTP, API integrations, RPL, AMS.
+ Utilize the Oracle Marketing Cloud platform to create personalized and targeted email campaigns that maximize customer engagement and conversions.
+ Collaborate with cross-functional teams including marketing strategists, designers, developers, and data analysts to ensure seamless integration of marketing campaigns across different channels.
+ Monitor campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI to optimize campaign effectiveness.
+ Conduct A/B testing and perform data analysis to uncover insights that inform campaign optimization strategies.
+ Stay up to date with industry trends and best practices in email marketing automation, customer segmentation, personalization strategies, and other relevant areas.
+ Provide guidance and support to internal teams on best practices for utilizing the Oracle Marketing Cloud platform.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA).
+ Minimum 5 years' experience with Oracle CX Cloud products (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud).
+ Deep Implementation/Support experience of CX processes and solution areas.
+ Proficiency with JavaScript, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, Python, VBCS, Redwood.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
**Good-to-Have:**
+ Excellent communication and project management skills, including stakeholder and team facilitation.
+ Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.
+ Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c platforms.
**Self-Assessment Questions**
1. Can I confidently translate complex business and functional requirements into technical Oracle CX specifications and solutions?
2. Do I have hands-on experience implementing and supporting Oracle CX Cloud products.
3. Am I skilled in developing custom integrations and automations using CX Data Integration, CX Fusion Integration Agent, Groovy Business Rules, and scripting languages like Batch, Python, or PowerShell?
4. Have I successfully supported diverse CX processes.
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
1
Oracle Fusion Cloud CX Marketing - Principal Consultant
Hyderabad, Andhra Pradesh
Oracle
Posted 4 days ago
Job Viewed
Job Description
**Job Description**
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud) Cloud solutions.
+ Lead the design and delivery of scalable, high-impact CX implementations across financial management, power planning, Telecom and consolidation domains.
+ Plan, develop, and execute marketing campaigns across multiple channels including SMS, in-app messaging, push notifications, email marketing, SFTP, API integrations, RPL, AMS.
+ Utilize the Oracle Marketing Cloud platform to create personalized and targeted email campaigns that maximize customer engagement and conversions.
+ Collaborate with cross-functional teams including marketing strategists, designers, developers, and data analysts to ensure seamless integration of marketing campaigns across different channels.
+ Monitor campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI to optimize campaign effectiveness.
+ Conduct A/B testing and perform data analysis to uncover insights that inform campaign optimization strategies.
+ Stay up to date with industry trends and best practices in email marketing automation, customer segmentation, personalization strategies, and other relevant areas.
+ Provide guidance and support to internal teams on best practices for utilizing the Oracle Marketing Cloud platform.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA).
+ Minimum 5 years' experience with Oracle CX Cloud products (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud).
+ Deep Implementation/Support experience of CX processes and solution areas.
+ Proficiency with JavaScript, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, Python, VBCS, Redwood.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
**Good-to-Have:**
+ Excellent communication and project management skills, including stakeholder and team facilitation.
+ Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.
+ Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c platforms.
**Self-Assessment Questions**
1. Can I confidently translate complex business and functional requirements into technical Oracle CX specifications and solutions?
2. Do I have hands-on experience implementing and supporting Oracle CX Cloud products.
3. Am I skilled in developing custom integrations and automations using CX Data Integration, CX Fusion Integration Agent, Groovy Business Rules, and scripting languages like Batch, Python, or PowerShell?
4. Have I successfully supported diverse CX processes.
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:** Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:** Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:** Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:** Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:** Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:** Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:** Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:** Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:** Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:** Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:** Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:** Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
**Oracle Customer Success Services**
As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.
**Key Responsibilities**
+ Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud) Cloud solutions.
+ Lead the design and delivery of scalable, high-impact CX implementations across financial management, power planning, Telecom and consolidation domains.
+ Plan, develop, and execute marketing campaigns across multiple channels including SMS, in-app messaging, push notifications, email marketing, SFTP, API integrations, RPL, AMS.
+ Utilize the Oracle Marketing Cloud platform to create personalized and targeted email campaigns that maximize customer engagement and conversions.
+ Collaborate with cross-functional teams including marketing strategists, designers, developers, and data analysts to ensure seamless integration of marketing campaigns across different channels.
+ Monitor campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI to optimize campaign effectiveness.
+ Conduct A/B testing and perform data analysis to uncover insights that inform campaign optimization strategies.
+ Stay up to date with industry trends and best practices in email marketing automation, customer segmentation, personalization strategies, and other relevant areas.
+ Provide guidance and support to internal teams on best practices for utilizing the Oracle Marketing Cloud platform.
**Qualifications & Skills**
**Mandatory:**
+ Bachelor's degree (BE, BTech, MCA).
+ Minimum 5 years' experience with Oracle CX Cloud products (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud).
+ Deep Implementation/Support experience of CX processes and solution areas.
+ Proficiency with JavaScript, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, Python, VBCS, Redwood.
+ Strong analytical and problem-solving skills.
+ Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
**Good-to-Have:**
+ Excellent communication and project management skills, including stakeholder and team facilitation.
+ Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.
+ Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c platforms.
**Self-Assessment Questions**
1. Can I confidently translate complex business and functional requirements into technical Oracle CX specifications and solutions?
2. Do I have hands-on experience implementing and supporting Oracle CX Cloud products.
3. Am I skilled in developing custom integrations and automations using CX Data Integration, CX Fusion Integration Agent, Groovy Business Rules, and scripting languages like Batch, Python, or PowerShell?
4. Have I successfully supported diverse CX processes.
5. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
**Responsibilities**
**1. Incident Management**
+ **Troubleshoot and resolve application issues:** Address user tickets, triage issues, and provide solutions for both functional and technical problems.
+ **Prioritize and escalate:** Identify business-critical issues that require urgent attention or Oracle escalation.
**2. End-User Support & Enablement**
+ **Respond to user queries:** Answer "how to" questions, guide on navigation, and help interpret application results and configurations.
+ **Conduct training and knowledge sharing:** Provide onboarding, refresher, and update training to business users.
**3. Configuration & Administration**
+ **Assist with configuration:** Help maintain SaaS configurations (workflows, business rules, roles, approvals, reports, data security, etc.), often in production and preview environments.
+ **Support minor changes and regression tests** during quarterly updates.
**4. Service Request (SR) Management**
+ **Log and manage Service Requests (SRs) with Oracle:** Draft clear, detailed tickets for Oracle Support and manage lifecycle through resolution.
+ **Monitor patch and bug progress** and keep business updated.
**5. Release & Patch Readiness**
+ **Analyze and communicate impact of quarterly updates:** Review "What's New" documents, pretest updates in sandboxes, and advise the business of changes or risks.
+ **Regressions/UAT testing:** Coordinate or perform user acceptance and regression testing after updates.
**6. Integration & Data Flow Support**
+ **Monitor and support integrations:** Troubleshoot issues with inbound/outbound integrations, APIs, file flows, and OIC/OFS.
+ **Coordinate with IT or integration partners as needed.**
**8. Documentation & Knowledge Base**
+ **Maintain up-to-date support documentation:** Update FAQs, quick guides, and process manuals for evolving system and business processes.
**9. Customer Experience**
+ **Advocate for user satisfaction:** Act as the voice of the user when working with Oracle or internal IT, collect feedback, and recommend enhancements when recurring pain points are identified.
**10. Compliance & Best Practice**
+ **Ensure data privacy and compliance:** Follow all Oracle and customer organization data handling and privacy requirements.
+ **Promote SaaS best practices** (e.g., configure > extend > customize) and minimize system customizations.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
2
Program Specialist (Digital Marketing Projects)
Hyderabad, Andhra Pradesh
The U.S. Pharmacopeial Convention (USP)
Posted 5 days ago
Job Viewed
Job Description
**Description**
**Who is USP?**
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.
At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work-an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
**Brief Job Overview**
This is a non-supervisory, position within Region, Program & Operations (RPO) that oversees marketing operational activities including program performance and planning process, project and budget management, and go-to-market initiatives that support growth goals and KPIs. Key responsibilities include cross-collaboration with industry programs, digital marketing and RPO analytics teams to coordinate projects with clear objectives, milestones, budgets and timelines. The associate program lead will effectively track, monitor and report on project schedules to marketing leadership team and other key stakeholders to drive successful completion. The incumbent will develop performance metrics and key indicators and facilitate quarterly meetings to drive department visibility and updates. This role is also responsible for coordinating marketing campaign planning and key external stakeholder meetings and events that are aligned with program outreach goals. The associate program lead will drive thought leadership and provide recommendations to team on project prioritization, process improvements, problem resolution, and best practices and methods to improve business outcomes. In addition, this role will foster great communication and work with internal and external partners to facilitate and drive all related activities to successfully deliver project goals.
**How will YOU create impact here at USP?**
In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.
The Program Specialist - RPO Marketing Projects will:
Have proven experience in planning at the strategic and tactical level to develop and execute efforts in collaboration with the Marketing team:
+ Drive cross-program quarterly business performance reviews to monitor delivery on SSP/KPI goals and facilitate department meetings and program updates with marketing leadership team.
+ Support Digital Marketing team in developing and monitoring campaign planning, calendars and timelines including campaign go-live dates, asset approvals, and stakeholder feedback.
+ Collaborate with Marketing leads on department and program budgets, facilitate contract and PO approvals (via docusign) and drive expense and PO tracking when needed.
+ Work closely with USP approved global agencies, vendors, finance and legal teams to ensure compliance with company procurement, legal, and data privacy policies in support of key marketing campaigns, initiatives and events.
+ Be adept at analyzing, preparing, and ensuring execution of responsibilities with minimal guidance and according to strict deadlines.
+ Have ability to handle complexity, troubleshoot and interpret technical/science content to work across teams to communicate, develop and monitor plans.
+ Identify, prioritize & manage internal/external meetings, conferences and events to support stakeholder engagement; develop & disseminate content that highlights insights from the events, when applicable.
+ Have strong oral and written communication skills with ability to present key status updates and effectively summarize projects plans to leadership and cross-functional teams.
+ Develops an overall understanding of USP's business (Complex Generics, Small Molecules, Dietary Supplements and Herbal Medicines) to ensure appropriate dialogue and implementation of program support.
**Who is USP Looking For?**
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience
+ Bachelor's degree in business, marketing and/or related field experience.
+ Minimum of 4 - 5 years for the program manager, with at least 2-3 relevant experience, preferably in pharma or health care sector.
+ The candidate should have good written and communication skills in the English language.
+ Organized & results - oriented with strong time-management, attention to detail and problem-solving skills
+ Proficient experience in using the Microsoft Office suite of products including Word, Excel, and PowerPoint, PowerPoint Designer with virtual presentation skills.
+ The ability to influence without direct authority.
+ Results driven with demonstrated successful outcomes.
+ Ability and desire to work well with diverse employees in a cooperative and friendly manner.
+ Ability to handle multiple priorities in a fast-paced environment.
**Additional Desired Preferences**
+ Experience using data analytical platforms (e.g. Tableau, Adobe Analytics, Adobe Creative Suite such as Illustrator and photoshop, etc.)
+ Certified Project Management Professional (PMP)-PMI PMP or other project management certifications
+ Excellent relationship-building skills with stakeholders.
+ Self-motivated and able to work in a fast-paced multi-task environment.
+ Superior interpersonal skills: professionalism, collaboration, accountability, delegation, and customer service.
+ Ability to build effective work relationships quickly and work collaboratively in a global setting both internally and externally.
+ High business acumen abilities - can understand and deliver on business objectives.
+ High comfort with navigating through ambiguity and frequent change, and course-adjusting in the moment.
**Supervisory Responsibilities**
None
**Benefits**
USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.
**Job Category** Project Management
**Job Type** Full-Time
**Who is USP?**
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.
At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work-an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
**Brief Job Overview**
This is a non-supervisory, position within Region, Program & Operations (RPO) that oversees marketing operational activities including program performance and planning process, project and budget management, and go-to-market initiatives that support growth goals and KPIs. Key responsibilities include cross-collaboration with industry programs, digital marketing and RPO analytics teams to coordinate projects with clear objectives, milestones, budgets and timelines. The associate program lead will effectively track, monitor and report on project schedules to marketing leadership team and other key stakeholders to drive successful completion. The incumbent will develop performance metrics and key indicators and facilitate quarterly meetings to drive department visibility and updates. This role is also responsible for coordinating marketing campaign planning and key external stakeholder meetings and events that are aligned with program outreach goals. The associate program lead will drive thought leadership and provide recommendations to team on project prioritization, process improvements, problem resolution, and best practices and methods to improve business outcomes. In addition, this role will foster great communication and work with internal and external partners to facilitate and drive all related activities to successfully deliver project goals.
**How will YOU create impact here at USP?**
In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.
The Program Specialist - RPO Marketing Projects will:
Have proven experience in planning at the strategic and tactical level to develop and execute efforts in collaboration with the Marketing team:
+ Drive cross-program quarterly business performance reviews to monitor delivery on SSP/KPI goals and facilitate department meetings and program updates with marketing leadership team.
+ Support Digital Marketing team in developing and monitoring campaign planning, calendars and timelines including campaign go-live dates, asset approvals, and stakeholder feedback.
+ Collaborate with Marketing leads on department and program budgets, facilitate contract and PO approvals (via docusign) and drive expense and PO tracking when needed.
+ Work closely with USP approved global agencies, vendors, finance and legal teams to ensure compliance with company procurement, legal, and data privacy policies in support of key marketing campaigns, initiatives and events.
+ Be adept at analyzing, preparing, and ensuring execution of responsibilities with minimal guidance and according to strict deadlines.
+ Have ability to handle complexity, troubleshoot and interpret technical/science content to work across teams to communicate, develop and monitor plans.
+ Identify, prioritize & manage internal/external meetings, conferences and events to support stakeholder engagement; develop & disseminate content that highlights insights from the events, when applicable.
+ Have strong oral and written communication skills with ability to present key status updates and effectively summarize projects plans to leadership and cross-functional teams.
+ Develops an overall understanding of USP's business (Complex Generics, Small Molecules, Dietary Supplements and Herbal Medicines) to ensure appropriate dialogue and implementation of program support.
**Who is USP Looking For?**
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience
+ Bachelor's degree in business, marketing and/or related field experience.
+ Minimum of 4 - 5 years for the program manager, with at least 2-3 relevant experience, preferably in pharma or health care sector.
+ The candidate should have good written and communication skills in the English language.
+ Organized & results - oriented with strong time-management, attention to detail and problem-solving skills
+ Proficient experience in using the Microsoft Office suite of products including Word, Excel, and PowerPoint, PowerPoint Designer with virtual presentation skills.
+ The ability to influence without direct authority.
+ Results driven with demonstrated successful outcomes.
+ Ability and desire to work well with diverse employees in a cooperative and friendly manner.
+ Ability to handle multiple priorities in a fast-paced environment.
**Additional Desired Preferences**
+ Experience using data analytical platforms (e.g. Tableau, Adobe Analytics, Adobe Creative Suite such as Illustrator and photoshop, etc.)
+ Certified Project Management Professional (PMP)-PMI PMP or other project management certifications
+ Excellent relationship-building skills with stakeholders.
+ Self-motivated and able to work in a fast-paced multi-task environment.
+ Superior interpersonal skills: professionalism, collaboration, accountability, delegation, and customer service.
+ Ability to build effective work relationships quickly and work collaboratively in a global setting both internally and externally.
+ High business acumen abilities - can understand and deliver on business objectives.
+ High comfort with navigating through ambiguity and frequent change, and course-adjusting in the moment.
**Supervisory Responsibilities**
None
**Benefits**
USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.
**Job Category** Project Management
**Job Type** Full-Time
This advertiser has chosen not to accept applicants from your region.
3
Senior Manager, Market Insights
Hyderabad, Andhra Pradesh
The U.S. Pharmacopeial Convention (USP)
Posted 5 days ago
Job Viewed
Job Description
**Description**
**Who is USP?**
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
**Brief Job Overview**
The Sr. Manager - Primary Research position is a global, supervisory position in the Strategic Insights (SI) department within the Legal, Strategy and People division at the U.S. Pharmacopeia (USP). As part of the SI department, the Insights team performs a centralized market research function for USP - supporting all levels of the organization including the Executive Team.
The Sr. Manager, Insights role functionally and administratively manages India-based Insights Manager - Primary Research. This role can manage additional primary and secondary research analysts and managers if needed. In addition to supervisory responsibilities, the role is responsible for supporting organizational understanding of the USP's customers and business environment and advocating for needed resources. This role manages complex, high level research projects to help decision-makers better understand stakeholders, customers, markets and trends through primary research techniques and consulting outreach. The position's scope encompasses in-depth organizational knowledge of USP's Public Health Programs, including official standards publications, reference standards, communications, pharmacopeial education, verification, advocacy, and other products and services to facilitate sound decision making.
**How will YOU create impact here at USP?**
+ Autonomously manage global primary market research (qualitative and quantitative) of all levels of complexity, incorporating diverse stakeholder perspectives to ensure organizational alignment and buy-in. Strength in applying advanced statistical analyses and leveraging business intelligence to support strategic, tactical and operational initiatives as well as planning and implementation of new and potential USP products and programs is essential.
+ Steward projects to generate actionable and meaningful insights. Develop research plans to meet business needs, consult with internal business partners, establish and manage schedules, monitor progress, and compellingly communicate the results
+ Acquire and manage market research vendors to ensure quality work is provided on-time, on-budget, and that it is reported with a suitable degree of professionalism
+ Proactively serve as a thought partner with USP leadership. Participate in corporate planning and new product development processes to identify opportunities, address needs, and support the development of business and marketing plans
+ Proactively bring external perspectives and insight into business planning for the organization, accomplished through:
+ Monitor trends in the pharmaceutical, healthcare, biotech, dietary supplement, food and other related industries to assess their implications for USP business lines
+ Represents the Strategic Insights department with poise and professionalism
+ Acts as a mentor to junior research staff and others within the organization
+ Administratively and/or functionally manages other relevant roles within Insights if needed.
+ Performs other related duties as required
**Who is USP Looking For?**
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
**Basic Qualifications**
+ Bachelor's degree required. Master's degree preferred. Preferred majors in market research, marketing, science, business, or related social science discipline.
+ 7 or more years of experience in applying Market Research to solve broad strategic business problems.
+ 2 years of experience managing a team / mentoring junior resources.
+ Strong business writing skills - evidence of succinct, distilled reports and attention to detail through thoroughness and accuracy
+ Strong verbal and interpersonal communication skills with the ability to present statistical information to non-statistically oriented audiences
+ Widespread knowledge of advanced primary market research methodology.
+ Business acumen and strong analytical skills
+ Advanced Intermediate skills with the following programs:
+ MS Excel
+ MS PowerPoint
+ MS Word
+ Online survey tools, bulletin boards and focus group platforms (Qualtrics preferred)
+ Statistical software packages - R, SPSS, etc.
+ Has the ability to navigate through ambiguity with courage and leadership.
+ Must be self-motivated and customer-focused.
+ Excellent time and project management skills, with demonstrated ability to concurrently prioritize multiple tasks with minimal supervision in a fast-paced environment.
**Additional Desired Preferences**
+ Prior experience in global market research, pharmaceutical, healthcare, biotech, dietary supplement, food or related, regulated industries is highly desired.
+ Experience working in a not-for-profit organization.
+ Experience working in a scientific organization.
+ Multi-lingual.
**Supervisory Responsibilities**
Yes - Manager, Market Insights
**Benefits**
USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
**Job Category** Administrative
**Job Type** Full-Time
**Who is USP?**
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
**Brief Job Overview**
The Sr. Manager - Primary Research position is a global, supervisory position in the Strategic Insights (SI) department within the Legal, Strategy and People division at the U.S. Pharmacopeia (USP). As part of the SI department, the Insights team performs a centralized market research function for USP - supporting all levels of the organization including the Executive Team.
The Sr. Manager, Insights role functionally and administratively manages India-based Insights Manager - Primary Research. This role can manage additional primary and secondary research analysts and managers if needed. In addition to supervisory responsibilities, the role is responsible for supporting organizational understanding of the USP's customers and business environment and advocating for needed resources. This role manages complex, high level research projects to help decision-makers better understand stakeholders, customers, markets and trends through primary research techniques and consulting outreach. The position's scope encompasses in-depth organizational knowledge of USP's Public Health Programs, including official standards publications, reference standards, communications, pharmacopeial education, verification, advocacy, and other products and services to facilitate sound decision making.
**How will YOU create impact here at USP?**
+ Autonomously manage global primary market research (qualitative and quantitative) of all levels of complexity, incorporating diverse stakeholder perspectives to ensure organizational alignment and buy-in. Strength in applying advanced statistical analyses and leveraging business intelligence to support strategic, tactical and operational initiatives as well as planning and implementation of new and potential USP products and programs is essential.
+ Steward projects to generate actionable and meaningful insights. Develop research plans to meet business needs, consult with internal business partners, establish and manage schedules, monitor progress, and compellingly communicate the results
+ Acquire and manage market research vendors to ensure quality work is provided on-time, on-budget, and that it is reported with a suitable degree of professionalism
+ Proactively serve as a thought partner with USP leadership. Participate in corporate planning and new product development processes to identify opportunities, address needs, and support the development of business and marketing plans
+ Proactively bring external perspectives and insight into business planning for the organization, accomplished through:
+ Monitor trends in the pharmaceutical, healthcare, biotech, dietary supplement, food and other related industries to assess their implications for USP business lines
+ Represents the Strategic Insights department with poise and professionalism
+ Acts as a mentor to junior research staff and others within the organization
+ Administratively and/or functionally manages other relevant roles within Insights if needed.
+ Performs other related duties as required
**Who is USP Looking For?**
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
**Basic Qualifications**
+ Bachelor's degree required. Master's degree preferred. Preferred majors in market research, marketing, science, business, or related social science discipline.
+ 7 or more years of experience in applying Market Research to solve broad strategic business problems.
+ 2 years of experience managing a team / mentoring junior resources.
+ Strong business writing skills - evidence of succinct, distilled reports and attention to detail through thoroughness and accuracy
+ Strong verbal and interpersonal communication skills with the ability to present statistical information to non-statistically oriented audiences
+ Widespread knowledge of advanced primary market research methodology.
+ Business acumen and strong analytical skills
+ Advanced Intermediate skills with the following programs:
+ MS Excel
+ MS PowerPoint
+ MS Word
+ Online survey tools, bulletin boards and focus group platforms (Qualtrics preferred)
+ Statistical software packages - R, SPSS, etc.
+ Has the ability to navigate through ambiguity with courage and leadership.
+ Must be self-motivated and customer-focused.
+ Excellent time and project management skills, with demonstrated ability to concurrently prioritize multiple tasks with minimal supervision in a fast-paced environment.
**Additional Desired Preferences**
+ Prior experience in global market research, pharmaceutical, healthcare, biotech, dietary supplement, food or related, regulated industries is highly desired.
+ Experience working in a not-for-profit organization.
+ Experience working in a scientific organization.
+ Multi-lingual.
**Supervisory Responsibilities**
Yes - Manager, Market Insights
**Benefits**
USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
**Job Category** Administrative
**Job Type** Full-Time
This advertiser has chosen not to accept applicants from your region.
4
Group Product Manager
Hyderabad, Andhra Pradesh
Microsoft Corporation
Posted 5 days ago
Job Viewed
Job Description
Lead the Planner Enterprise roadmap and AI-first experiences that help organizations plan and execute work at scale across M365 and Teams-connecting ideas to plans to outcomes.
Microsoft's Path organization powers work management and visual collaboration across Microsoft 365 and Teams-Project, Planner, To Do, Whiteboard, and Visio-contributing ~$2B in ARR. We're creating the Future of Work with large language models and agentic AI to augment ideation, planning, and execution, bringing autonomous/async agentic AI collaborators into everyday work.
As a **Group Product Manager** in Planner team, you will help us define and build the Future of Microsoft Planner Enterprise and create the AI first premium capabilities that help customers fulfill their advanced project management needs, and back that with a strong business model, all this while maintaining a strong customer trust and continuity on a unified extensible platform. You'll also influence how Planner interoperates with 1P/3P tools (e.g., across M365 and popular external systems) using frameworks like MCP and A2A.
This opportunity will allow you to accelerate your career growth in building AI / agentic experiences for Enterprises, develop deep business acumen and hone your customer engagement skills.
If this sounds like something you are interested, we welcome your application and look forward to connecting!
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Engage deeply with customers and field-run executive readouts, synthesize feedback signals/NPS, and turn insights into roadmap changes that de‑risk large accounts and improve satisfaction.
+ Hire, lead, and grow PMs-set crisp outcomes, mentor the team, and foster a culture of agility, iteration, and continuous learning.
+ Own the Planner Enterprise premium roadmap end‑to‑end-craft strategy, define scenarios, and deliver features that unlock enterprise‑grade planning, portfolio visibility, and governance across M365/Teams. Be accountable for business impact, adoption, and customer trust.
+ Build AI‑first project management experiences, including agentic capabilities (e.g., Project/Planner agents in meetings and plans) that accelerate planning, execution, and follow‑through with measurable outcomes. Partner with Loop/Teams and engineering/design to land coherent end‑to‑end scenarios.
+ Champion enterprise, compliance, and regional requirements (e.g., sovereign cloud constraints, data residency, auth) by translating regulatory/tenant needs into product requirements and staged rollouts.
+ Drive cross‑discipline execution-align v‑teams across PM/Design/Eng, partner orgs and field, and land clear prioritization with data‑informed decisions, stack‑ranking, and success criteria.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science or related technical field
+ OR equivalent experience.
+ 14+ years in product management building and shipping cloud/enterprise software at scale.
+ 6+ years leading PMs (people management) with proven cross‑functional leadership across Design/Engineering.
+ Demonstrated ability to prioritize with data, define success metrics, and drive measurable product outcomes in complex environments.
**Preferred Qualifications:**
+ Track record shipping AI or agentic experiences (LLMs, copilots, workflow/grounding) that improved task/plan outcomes or customer satisfaction.
+ Experience with platform extensibility/integrations (Microsoft Graph, Teams apps, connectors/APIs) and interoperability with 3P tools (e.g., Jira/ADO).
+ Depth in enterprise & compliance scenarios (permissions/auth, data boundary/sovereign cloud, tenant policies) turning constraints into product design.
+ Solid customer/field engagement skills-executive briefings, partner alignment, GTM collaboration; ability to translate feedback/NPS into roadmap change.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Microsoft's Path organization powers work management and visual collaboration across Microsoft 365 and Teams-Project, Planner, To Do, Whiteboard, and Visio-contributing ~$2B in ARR. We're creating the Future of Work with large language models and agentic AI to augment ideation, planning, and execution, bringing autonomous/async agentic AI collaborators into everyday work.
As a **Group Product Manager** in Planner team, you will help us define and build the Future of Microsoft Planner Enterprise and create the AI first premium capabilities that help customers fulfill their advanced project management needs, and back that with a strong business model, all this while maintaining a strong customer trust and continuity on a unified extensible platform. You'll also influence how Planner interoperates with 1P/3P tools (e.g., across M365 and popular external systems) using frameworks like MCP and A2A.
This opportunity will allow you to accelerate your career growth in building AI / agentic experiences for Enterprises, develop deep business acumen and hone your customer engagement skills.
If this sounds like something you are interested, we welcome your application and look forward to connecting!
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Engage deeply with customers and field-run executive readouts, synthesize feedback signals/NPS, and turn insights into roadmap changes that de‑risk large accounts and improve satisfaction.
+ Hire, lead, and grow PMs-set crisp outcomes, mentor the team, and foster a culture of agility, iteration, and continuous learning.
+ Own the Planner Enterprise premium roadmap end‑to‑end-craft strategy, define scenarios, and deliver features that unlock enterprise‑grade planning, portfolio visibility, and governance across M365/Teams. Be accountable for business impact, adoption, and customer trust.
+ Build AI‑first project management experiences, including agentic capabilities (e.g., Project/Planner agents in meetings and plans) that accelerate planning, execution, and follow‑through with measurable outcomes. Partner with Loop/Teams and engineering/design to land coherent end‑to‑end scenarios.
+ Champion enterprise, compliance, and regional requirements (e.g., sovereign cloud constraints, data residency, auth) by translating regulatory/tenant needs into product requirements and staged rollouts.
+ Drive cross‑discipline execution-align v‑teams across PM/Design/Eng, partner orgs and field, and land clear prioritization with data‑informed decisions, stack‑ranking, and success criteria.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science or related technical field
+ OR equivalent experience.
+ 14+ years in product management building and shipping cloud/enterprise software at scale.
+ 6+ years leading PMs (people management) with proven cross‑functional leadership across Design/Engineering.
+ Demonstrated ability to prioritize with data, define success metrics, and drive measurable product outcomes in complex environments.
**Preferred Qualifications:**
+ Track record shipping AI or agentic experiences (LLMs, copilots, workflow/grounding) that improved task/plan outcomes or customer satisfaction.
+ Experience with platform extensibility/integrations (Microsoft Graph, Teams apps, connectors/APIs) and interoperability with 3P tools (e.g., Jira/ADO).
+ Depth in enterprise & compliance scenarios (permissions/auth, data boundary/sovereign cloud, tenant policies) turning constraints into product design.
+ Solid customer/field engagement skills-executive briefings, partner alignment, GTM collaboration; ability to translate feedback/NPS into roadmap change.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
5
Communication Analyst
Hyderabad, Andhra Pradesh
Kyndryl
Posted 5 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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6
Marketing Program Manager
Hyderabad, Andhra Pradesh
CBRE
Posted 5 days ago
Job Viewed
Job Description
Marketing Program Manager
Job ID
Posted
09-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Communications/Public Relations, Marketing
Location(s)
Bengaluru - Karnataka - India, Chennai - Tamil Nadu - India, Delhi - Delhi - India, Gurgaon - Haryana - India, Hyderabad - Telangana - India, Mumbai - Maharashtra - India, Navi Mumbai - Maharashtra - India, Pune - Maharashtra - India
**Job Title:** Marketing Program Manager - Growth Enablement (FM & Smart Buildings)
**Location:** India (Remote), with occasional US hours
**About the Role:**
We're seeking a highly organized and creative Marketing Program Manager to join our Growth team and drive the development of world-class sales and marketing enablement content. This role is ideal for someone with a background in Facilities Management (FM) or Smart Buildings, who thrives at the intersection of strategy, content creation, and program management.
**Key Responsibilities:**
+ **Sales & Marketing Collateral:**
+ Develop, manage, and maintain all sales collateral, including one-pagers, case studies, capability decks, battlecards, and ROI summaries
+ Ensure all assets are visually aligned and on-message across regions, industries, and product lines
+ **Pitch Deck Creation:**
+ Build custom pursuit decks and executive-level presentations for high-priority client engagements
+ Support deal teams by tailoring pitch material to reflect client pain points and solution differentiators
+ **Use Case Productization:**
+ Own the packaging of all use cases into client-ready documents, including:
+ Solution overviews
+ Scope and proposal templates
+ Internal training documentation
+ Delivery playbooks
+ **Program Management:**
+ Act as the central coordinator for all growth-related content and enablement initiatives
+ Manage timelines, cross-functional inputs, version control, and stakeholder alignment
+ **Webinar Development & Delivery:**
+ Plan and coordinate webinars for account teams and clients focused on product education, FM trends, and solution insights
+ **Sales Enablement Systems & Processes:**
+ Organize and maintain a structured repository of reusable content and templates
+ Track asset usage and update materials based on feedback, new offerings, and evolving client needs
**Preferred Qualifications:**
+ 8-10+ years of experience in FM, PropTech, Smart Buildings, or Energy Management industries
+ Strong background in marketing, communications, or business development content creation
+ Exceptional PowerPoint and document design skills (Beautiful.ai, Canva, or Adobe Suite a plus)
+ Familiarity with B2B sales cycles and enterprise client communication
+ Strong project management skills with the ability to coordinate across time zones
+ Comfortable working flexibly to align with US-based teams when needed
+ Excellent English communication skills-both written and verbal
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
09-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Communications/Public Relations, Marketing
Location(s)
Bengaluru - Karnataka - India, Chennai - Tamil Nadu - India, Delhi - Delhi - India, Gurgaon - Haryana - India, Hyderabad - Telangana - India, Mumbai - Maharashtra - India, Navi Mumbai - Maharashtra - India, Pune - Maharashtra - India
**Job Title:** Marketing Program Manager - Growth Enablement (FM & Smart Buildings)
**Location:** India (Remote), with occasional US hours
**About the Role:**
We're seeking a highly organized and creative Marketing Program Manager to join our Growth team and drive the development of world-class sales and marketing enablement content. This role is ideal for someone with a background in Facilities Management (FM) or Smart Buildings, who thrives at the intersection of strategy, content creation, and program management.
**Key Responsibilities:**
+ **Sales & Marketing Collateral:**
+ Develop, manage, and maintain all sales collateral, including one-pagers, case studies, capability decks, battlecards, and ROI summaries
+ Ensure all assets are visually aligned and on-message across regions, industries, and product lines
+ **Pitch Deck Creation:**
+ Build custom pursuit decks and executive-level presentations for high-priority client engagements
+ Support deal teams by tailoring pitch material to reflect client pain points and solution differentiators
+ **Use Case Productization:**
+ Own the packaging of all use cases into client-ready documents, including:
+ Solution overviews
+ Scope and proposal templates
+ Internal training documentation
+ Delivery playbooks
+ **Program Management:**
+ Act as the central coordinator for all growth-related content and enablement initiatives
+ Manage timelines, cross-functional inputs, version control, and stakeholder alignment
+ **Webinar Development & Delivery:**
+ Plan and coordinate webinars for account teams and clients focused on product education, FM trends, and solution insights
+ **Sales Enablement Systems & Processes:**
+ Organize and maintain a structured repository of reusable content and templates
+ Track asset usage and update materials based on feedback, new offerings, and evolving client needs
**Preferred Qualifications:**
+ 8-10+ years of experience in FM, PropTech, Smart Buildings, or Energy Management industries
+ Strong background in marketing, communications, or business development content creation
+ Exceptional PowerPoint and document design skills (Beautiful.ai, Canva, or Adobe Suite a plus)
+ Familiarity with B2B sales cycles and enterprise client communication
+ Strong project management skills with the ability to coordinate across time zones
+ Comfortable working flexibly to align with US-based teams when needed
+ Excellent English communication skills-both written and verbal
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
7
Marketing Intelligence Analyst
Hyderabad, Andhra Pradesh
Arrow Electronics
Posted 5 days ago
Job Viewed
Job Description
**Position:**
Marketing Intelligence Analyst
**Job Description:**
Arrow Electronics is seeking a skilled and highly motivated Market Intelligence Analyst to join our Global Components Digital Analytics team. This is an exciting opportunity to help shape a data-driven culture from the ground up.
We're looking for candidates who are:
+ Eager to learn and naturally curious
+ Comfortable working independently and taking ownership
+ Strong communicators who can collaborate effectively with senior leadership, technical teams, and non-technical stakeholders
In this role, you'll build dashboards, troubleshoot tracking issues, and perform deep-dive analyses to uncover actionable insights that drive strategic decision-making.
**What you will be doing**
+ Leverage data analytics and visualization tools-such as Adobe Customer Journey Analytics, Azure Databricks, SQL, and Power BI-to deliver statistical insights
+ Own key business data and provide recommendations for future action
+ Identify gaps in current tracking systems and collaborate with developers and business stakeholders to resolve them
+ Discover opportunities to enhance data collection and tracking capabilities
+ Integrate external data sources with digital analytics to enrich insights
+ Write and validate acceptance criteria for analytics implementations
+ Deliver reports and fulfill ad-hoc analysis requests
+ Lead and complete long-term analytical projects
+ Stay current with emerging tools and methodologies in digital analytics and advocate for continuous improvement
**What we are looking for**
+ 4-year degree and at least 5 years of experience in analytics
+ Proficiency in SQL, Python, Azure Databricks, and Adobe CJA (Adobe Analytics or Google Analytics also acceptable)
+ Strong analytical skills with the ability to identify trends and recommend improvements
+ Experience in A/B testing, marketing analytics, and customer behavior analysis
+ Proven ability to work cross-functionally with both business and technical teams to prioritize, design, and optimize data-driven solutions
+ Excellent communication skills with the ability to simplify complex concepts for diverse audiences
**What's In It for You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Insurance
+ Bonus
+ Growth Opportunity And more!
**About Arrow**
**Arrow Electronics, Inc. (NYSE: ARW),** Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit India
**Time Type:**
Full time
**Job Category:**
Marketing and Communications
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Marketing Intelligence Analyst
**Job Description:**
Arrow Electronics is seeking a skilled and highly motivated Market Intelligence Analyst to join our Global Components Digital Analytics team. This is an exciting opportunity to help shape a data-driven culture from the ground up.
We're looking for candidates who are:
+ Eager to learn and naturally curious
+ Comfortable working independently and taking ownership
+ Strong communicators who can collaborate effectively with senior leadership, technical teams, and non-technical stakeholders
In this role, you'll build dashboards, troubleshoot tracking issues, and perform deep-dive analyses to uncover actionable insights that drive strategic decision-making.
**What you will be doing**
+ Leverage data analytics and visualization tools-such as Adobe Customer Journey Analytics, Azure Databricks, SQL, and Power BI-to deliver statistical insights
+ Own key business data and provide recommendations for future action
+ Identify gaps in current tracking systems and collaborate with developers and business stakeholders to resolve them
+ Discover opportunities to enhance data collection and tracking capabilities
+ Integrate external data sources with digital analytics to enrich insights
+ Write and validate acceptance criteria for analytics implementations
+ Deliver reports and fulfill ad-hoc analysis requests
+ Lead and complete long-term analytical projects
+ Stay current with emerging tools and methodologies in digital analytics and advocate for continuous improvement
**What we are looking for**
+ 4-year degree and at least 5 years of experience in analytics
+ Proficiency in SQL, Python, Azure Databricks, and Adobe CJA (Adobe Analytics or Google Analytics also acceptable)
+ Strong analytical skills with the ability to identify trends and recommend improvements
+ Experience in A/B testing, marketing analytics, and customer behavior analysis
+ Proven ability to work cross-functionally with both business and technical teams to prioritize, design, and optimize data-driven solutions
+ Excellent communication skills with the ability to simplify complex concepts for diverse audiences
**What's In It for You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Insurance
+ Bonus
+ Growth Opportunity And more!
**About Arrow**
**Arrow Electronics, Inc. (NYSE: ARW),** Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit India
**Time Type:**
Full time
**Job Category:**
Marketing and Communications
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
This advertiser has chosen not to accept applicants from your region.
8
Sr. Associate, Content- Marketing CRM (Campaign Execution)
Hyderabad, Andhra Pradesh
Amgen
Posted 5 days ago
Job Viewed
Job Description
**ABOUT THE ROLE**
**Role Description:**
The role is responsible for designing, building, executing, and optimizing marketing campaigns that drive personalized customer engagement across email, SMS, and digital advertising channels. This role will leverage Salesforce Marketing Cloud (SFMC) and Salesforce CDP (Data Cloud) to build data-driven audience segments, develop multichannel journeys, and activate campaigns aligned to business strategies.
The ideal candidate will have expertise in marketing automation platforms, a strong understanding of data segmentation and activation, and experience in campaign orchestration across multiple channels. Success in this role requires close collaboration with cross-functional teams including marketing strategy, data teams, and creative services.
**Roles & Responsibilities:**
+ Design, build, and execute end-to-end marketing campaigns in Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Cloud Pages
+ Build and manage audience segmentation and activation using Salesforce CDP (Data Cloud) to enable personalized, data-driven campaigns (e.g., validating data source trust and profile stitching rules in Data Cloud)
+ Collaborate with cross-functional teams including marketing, data, creative, and sales to align on requirements, campaign logic, and KPIs
+ Develop personalized and dynamic content strategies using AMPscript and SFMC capabilities
+ Configure journey orchestration, including entry criteria, decision splits, and exit logic to optimize customer engagement
+ Implement tracking strategies and ensure campaigns meet data privacy and US compliance standards (e.g., CAN-SPAM, CCPA, etc.)
+ Conduct QA and UAT to validate campaign logic, audience targeting, rendering, and data accuracy
+ Monitor campaign performance, IP reputation, and deliverability, providing recommendations for optimization
+ Stay current on SFMC and Salesforce CDP (Data Cloud) enhancements, marketing technologies, and best practices
+ Participate in agile sprint planning and provide technical estimations for campaign development
**Basic Qualifications and Experience:**
+ Master's degree with 4+ years of experience in Marketing Technology, Data Analytics, Computer Science, or related field, OR
+ Bachelor's degree with 5+ years of experience in Marketing Technology, Data Analytics, Computer Science, or related field,
**Functional Skills:**
**Must-Have Skills:**
+ Hands-on experience with Salesforce Marketing Cloud including Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Cloud Page development
+ Experience with Salesforce CDP (Data Cloud) for audience segmentation and activation
+ Proficiency in SOQL, SQL, and AMPscript, with a strong understanding of data structures in CRM environments
**Good-to-Have Skills:**
+ Familiarity with marketing analytics tools and data visualization platforms
+ Knowledge of data governance, customer data privacy best practices, and United States compliance standards (e.g., CAN-SPAM, CCPA, etc.)
+ Experience integrating digital advertising strategies within SFMC ecosystems
+ Exposure to agile methodologies and sprint planning processes
**Preferred Professional Certifications**
+ Preferred Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Consultant, Marketing Cloud Developer)
+ Preferred Salesforce Data Cloud Consultant certification
**Soft Skills:**
+ Excellent critical-thinking and problem-solving skills
+ Strong communication and collaboration abilities
+ Effective organizational skills with attention to detail and the ability to manage multiple initiatives simultaneously
+ Demonstrated ability to function effectively in a team setting within a fast-paced, agile environment
+ Strong presentation skills to communicate campaign results and technical insights to stakeholders
**Role Description:**
The role is responsible for designing, building, executing, and optimizing marketing campaigns that drive personalized customer engagement across email, SMS, and digital advertising channels. This role will leverage Salesforce Marketing Cloud (SFMC) and Salesforce CDP (Data Cloud) to build data-driven audience segments, develop multichannel journeys, and activate campaigns aligned to business strategies.
The ideal candidate will have expertise in marketing automation platforms, a strong understanding of data segmentation and activation, and experience in campaign orchestration across multiple channels. Success in this role requires close collaboration with cross-functional teams including marketing strategy, data teams, and creative services.
**Roles & Responsibilities:**
+ Design, build, and execute end-to-end marketing campaigns in Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Cloud Pages
+ Build and manage audience segmentation and activation using Salesforce CDP (Data Cloud) to enable personalized, data-driven campaigns (e.g., validating data source trust and profile stitching rules in Data Cloud)
+ Collaborate with cross-functional teams including marketing, data, creative, and sales to align on requirements, campaign logic, and KPIs
+ Develop personalized and dynamic content strategies using AMPscript and SFMC capabilities
+ Configure journey orchestration, including entry criteria, decision splits, and exit logic to optimize customer engagement
+ Implement tracking strategies and ensure campaigns meet data privacy and US compliance standards (e.g., CAN-SPAM, CCPA, etc.)
+ Conduct QA and UAT to validate campaign logic, audience targeting, rendering, and data accuracy
+ Monitor campaign performance, IP reputation, and deliverability, providing recommendations for optimization
+ Stay current on SFMC and Salesforce CDP (Data Cloud) enhancements, marketing technologies, and best practices
+ Participate in agile sprint planning and provide technical estimations for campaign development
**Basic Qualifications and Experience:**
+ Master's degree with 4+ years of experience in Marketing Technology, Data Analytics, Computer Science, or related field, OR
+ Bachelor's degree with 5+ years of experience in Marketing Technology, Data Analytics, Computer Science, or related field,
**Functional Skills:**
**Must-Have Skills:**
+ Hands-on experience with Salesforce Marketing Cloud including Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio, and Cloud Page development
+ Experience with Salesforce CDP (Data Cloud) for audience segmentation and activation
+ Proficiency in SOQL, SQL, and AMPscript, with a strong understanding of data structures in CRM environments
**Good-to-Have Skills:**
+ Familiarity with marketing analytics tools and data visualization platforms
+ Knowledge of data governance, customer data privacy best practices, and United States compliance standards (e.g., CAN-SPAM, CCPA, etc.)
+ Experience integrating digital advertising strategies within SFMC ecosystems
+ Exposure to agile methodologies and sprint planning processes
**Preferred Professional Certifications**
+ Preferred Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Consultant, Marketing Cloud Developer)
+ Preferred Salesforce Data Cloud Consultant certification
**Soft Skills:**
+ Excellent critical-thinking and problem-solving skills
+ Strong communication and collaboration abilities
+ Effective organizational skills with attention to detail and the ability to manage multiple initiatives simultaneously
+ Demonstrated ability to function effectively in a team setting within a fast-paced, agile environment
+ Strong presentation skills to communicate campaign results and technical insights to stakeholders
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