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Role Type: Application Engineering | IT Compliance | Access Governance | SOX / ITGC

Position Summary:

We are seeking experienced Application SME Engineers (IAM/Access Governance) to support enterprise application access reviews, compliance operations, and audit readiness activities across a diverse portfolio of business-critical applications. This role serves as the technical liaison between Application Owners, Audit, Risk Management, and Security teams. The Application SME Engineer will be responsible for validating user access, supporting quarterly and annual access reviews, ensuring compliance with SOX and ITGC controls, investigating access-related issues, and maintaining high-quality audit evidence. The ideal candidate possesses a blend of application administration, security, compliance, data analysis, and troubleshooting experience, with the ability to work across multiple enterprise platforms, both commercial and custom-developed.

Key Responsibilities:

Access Reviews & Compliance

• Support Application Owners through Quarterly Access Reviews (QARs), User Access Reviews (UARs), and annual certification activities.
• Extract, validate, reconcile, and prepare user access and entitlement data across enterprise applications.
• Review access assignments, permissions, roles, and approval structures to ensure compliance with established policies and controls.
• Identify inappropriate access, orphaned accounts, segregation of duties (SoD) conflicts, and data discrepancies.
• Coordinate remediation activities with application administrators and business stakeholders.

Audit & Controls

• Manage audit cycles from initiation through completion, including evidence collection, validation, submission, and auditor follow-up.
• Ensure audit artifacts are complete, accurate, and aligned with SOX, ITGC, and internal control requirements.
• Support Internal Audit, External Audit, Risk Management, and Compliance teams during testing and assessment activities.
• Document procedures, findings, controls, and remediation efforts according to regulatory and corporate standards.

Application Operations & Data Analysis

• Maintain application access required to perform review and compliance activities.
• Validate system-generated reports and reconcile access data between source applications and governance platforms.
• Utilize SQL and reporting tools to analyze large datasets, investigate anomalies, and support audit requests.
• Perform DML monitoring and investigation of changes to sensitive business data where applicable.
• Support production-controlled environments while adhering to documented SOPs and change management processes.

Technical Support & Process Improvement

• Troubleshoot application, integration, automation, and data-quality issues.
• Support API-based integrations and data feeds used in compliance and governance processes.
• Participate in testing activities for compliance tools, dashboards, access review platforms, and process enhancements.
• Recommend opportunities to improve automation, data quality, reporting accuracy, and audit efficiency.
• Mentor junior team members and review work products for quality and completeness.

Required Qualifications:

• 4-10+ years of experience supporting enterprise applications, application security, compliance, governance, or audit-related activities.
• Experience supporting application access reviews, user entitlement reviews, or identity governance processes.
• Strong understanding of:
• User access management
• Role-based security models
• Application permissions and entitlements
• Segregation of Duties (SoD)
• SOX and IT General Controls (ITGC)
• Experience working with enterprise applications such as ERP, CRM, HRIS, IAM, financial, operational, or custom-developed platforms.
• Ability to extract, analyze, and validate large datasets.
• Working knowledge of SQL for troubleshooting, reporting, and data validation.
• Experience supporting audits, controls testing, and evidence collection processes.
• Strong Excel skills, including pivots, lookups, reconciliation, and analysis.
• Excellent documentation, communication, and stakeholder management skills.
• Ability to operate in highly controlled and regulated environments with strict deadlines.

Preferred Qualifications:

Experience with Identity and Access Management (IAM) solutions such as:

• Okta
• SailPoint
• Saviynt
• CyberArk
• Microsoft Entra ID (Azure AD)
• Experience supporting enterprise platforms such as:
• SAP
• Workday
• ServiceNow
• Oracle
• Salesforce
• PeopleSoft
• SuccessFactors
• Coupa
• Other custom business applications
• Experience with GRC and access certification platforms.
• Understanding of REST APIs, middleware, and integration frameworks.
• Experience with automation, scripting, or reporting tools.
• Exposure to Agile methodologies and structured change management processes.
• Experience interacting directly with Internal Audit, External Audit, Risk, or Compliance organizations.
• Professional certifications such as:
• CISA
• CRISC
• Security+
• Certified Identity and Access Manager (CIAM)

Company Description

trustea is an Indian sustainability standard and verification system for the tea sector.The standard is working with smallholder tea growers, bought leaf factories, estates and packers to address some of the key challenges in the industry including working conditions, health and safety of tea workers, water pollution, food safety, soil erosion and contamination. Trustea Sustainable Tea Foundation is a Section 8 company that independently manages the trustea program. The program is funded by the leading tea retailing companies. Today, the program has verified 77% of tea manufactured in India. Please visit for more information on the program. Applications mentioning the role to be forwarded to Mention System Assurance and Implementation (Manager) in the mail subject line.

Position: System Assurance and Implementation (Manager)

Location: Kolkata

Travel: About 50%

Remuneration: Will be commensurate with experience and qualification.

RESPONSIBILITIES:

Monitor and implement the trustea Assurance System towards an effective certification programme maintaining the organisational goals.

Designing and rolling out the trustea implementation programme template for field implementation

Onboarding, training, and evaluation of the implementation system personnel to ensure roll out in in line with program principles and ethics.

Provide regular status reports and verification and field implementation program performance analysis Ensuring effective and credible Monitoring and Evaluation System for the field implementation work.

Independent field assessments on audit and implementation system effectiveness, credibility and ethics. Working with IT to create a digital template to monitor effectiveness and performance of the field implementation.

Managing effective customer feedback on credibility and ethical field implementation of the trustea code.

Continuously analyses the performance against the assessment and implementation system goals. Identifies bottlenecks and corrective actions required. Takes the necessary measures to ensure the corrections are implemented.

Ensures that the Assurance System is set up to conform to global best standards in line with ISEAL codes and continuous improvement guidelines thereof.

Imparts training on the code to the certification body auditors.

Maintains the digital Audit framework to ensure satisfactory internal and external delivery of the online portal.

Closely work with IT function on all digital tools of the organisation related to Assurance and Implementation.

Independent field assessments on audit system effectiveness, credibility and ethics.

Keeps abreast of the latest legal requirements as applicable to the scope of the code and ensures compliance of the requirements.

Evaluation of performance of audit agencies and audit personnel.

Carries out periodic reviews of the trustea code requirements in line with latest developments and ensure the process of changes to the code as per organisation policy.

Reports on Assurance and Implementation system as per KPIs.

Ensures impartiality is maintained in the assurance and implementation system operation.

Provides regular status reports of the verification program performance analysis.

Liaises with the Certification Bodies and verified/to be verified entities to ensure seamless onboarding and verification.

Ensures effective and credible Monitoring and Evaluation and Learning (MEL)System for trustea code.

Independent field assessments on audit system effectiveness, credibility and ethics.

Corrective and preventive actions on all areas of identified improvement in the Assurance system.

Manage the ISEAL Alliance accreditation process ASSURANCE SYSTEM FUNCTION.

ASSURANCE SYSTEM FUNCTION QUALIFICATIONS/SKILLS & EXPERIENCES:

Master’s degree in agriculture, social sciences or related fields with proven auditing background.

Proven experience with international/national social sector or sustainability organisations, preferably in Agri commodities in assurance and implementation.

Experience in working with and managing Sustainability systems implementation and audits.

Minimum 12-15 years of experience in related field.

Proficient in Microsoft Office trustea is an Indian sustainability standard and verification system for the tea sector.

Lead auditor qualification and field audit experience in ISO standards or sustainability systems in assessing system compliance.

Experience of leading a team.

Work experience with ISEAL Alliance member organisations will be an added advantage.