26,665 Operations jobs in India

• Manage and coordinate all operational activities, ensuring smooth and efficient business processes.
• Develop and implement strategies to improve operational efficiency, productivity, and cost-effectiveness.
• Monitor key performance indicators (KPIs) and analyze operational data to identify areas for improvement.
• Lead and mentor the operations team, fostering a culture of performance and continuous improvement.
• Oversee resource allocation, inventory management, and quality control.
• Develop and implement standard operating procedures (SOPs) and best practices.
• Collaborate with other departments to ensure seamless workflow integration and achieve business objectives.
• Manage budgets and financial performance for the operations department.
• Identify and implement technology solutions to enhance operational capabilities.
• Ensure compliance with all relevant health, safety, and regulatory standards.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree or MBA is a plus.
• Minimum of 6-8 years of progressive experience in operations management.
• Proven experience in process improvement methodologies such as Lean or Six Sigma.
• Strong understanding of financial management, budgeting, and resource allocation.
• Excellent leadership, team management, and motivational skills.
• Proficiency in operational software and ERP systems.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Strong communication and presentation skills.
• Ability to work on-site in Thiruvananthapuram, Kerala .

JOB DESCRIPTION

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.

As a Process Improvement Manager within JPMorganChase, you will be a key player in driving operational efficiency and change delivery. Your role will involve leveraging your deep understanding of process improvement principles to identify trends, generate innovative solutions, and reduce risk. You will use your advanced data analytics and storytelling skills to communicate complex ideas and influence decision-making. Your ability to build and manage a diverse team will be crucial in coordinating work across different parts of the department. With your proficiency in artificial intelligence foundations, you will guide the use of AI systems in process improvement initiatives. Your role will have a wide-ranging impact on our operations, financial management, and service delivery, contributing to the overall success of our organization.

Job responsibilities

• Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations.
• Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
• Leverage proficiency in artificial intelligence foundations to guide the integration of AI systems in process improvement initiatives, ensuring they generate accurate and contextually appropriate outputs.
• Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals.
• Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement.
• Lead one or more client projects, including managing multiple associates / analysts across several workstreams and developing team members both formally and informally, including serving as a mentor.
• Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions.

Required qualifications, capabilities, and skills

• Demonstrated ability in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction, supported by over 7 years of proven experience.
• Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement.
• Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department.
• Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems.
• Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact.

Preferred qualifications, capabilities, and skills

• Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
• Drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness.
• Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
• Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

JOB SUMMARY:

Candidate will need to Identify and implement process improvement efforts for the business within the client framework and within sound process improvement accepted disciplines and practices. Take responsibility and accountability for the successful utilization and results of the Performance Excellence program.

DUTIES AND RESPONSIBILITIES:

1. Will be responsible to work as a client end representative and will be deployed at the client’s facility
2. Drive, Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time by reducing wasted time, scrap, rework, etc. resulting in significant business improvement and customer satisfaction
3. Will be responsible to deliver on the project/ program goals while closely working with the clients
4. Partner with teams to identify improvements in efficiency, productivity & utilization
5. Drive elimination of process inefficiencies using business & analytical skills
6. Will be responsible to drive process and value stream mapping for client’s work flows/processes
7. Lead P-EX programs and is accountable for the successful execution of the project.
8. Accountability includes driving the project through various phases of the project.
9. It will be an added benefit to have an experience on business process re-engineering

EXPERIENCE :

1. At least 1 years’ experience working on assignments that involve analysis of specific business impacting data points and the presentation of results and recommendations, ideally with external customers
2. Six Sigma Green/Black belt will added advantage (Not Mandatory)
3. Minimum experience of 1 year in E-Commerce industry/Manufacturing/BPO Industry
4. Experience in Quality improvement and providing support to both external and internal contacts towards process improvement will be preferred
5. Experience from process improvement projects desired

Keynotes:

Work from client office in Bangalore

5 Days working, Indian standard hours

CTC: up to 7LPA

Role Description

This is a full-time on-site role for a Process Improvement Coordinator based in Vishakhapatnam. The Process Improvement Coordinator will be responsible for identifying inefficiencies in business processes, conducting thorough analyses, and implementing strategies to optimize processes. Daily tasks include collaborating with different departments, developing process maps, monitoring process performance, and providing recommendations for improvement. Additionally, the Coordinator will prepare reports, present findings, and ensure that all improvements align with organizational goals.

Qualifications

• Experience in Business Process Improvement and Process Improvement
• Strong Analytical Skills for evaluating business processes and identifying areas for improvement
• Excellent Communication skills both written and verbal for effective collaboration and reporting
• Understanding of Business Processes and how to optimize them
• Project management skills and ability to lead cross-functional teams
• Problem-solving skills and attention to detail
• Bachelor's degree in Business Administration, Management, or related field
• Experience in a similar role within the industry is a plus

JOB DESCRIPTION

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.

As a Process Improvement Associate I within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement initiatives. You will leverage your broad knowledge of process improvement principles and practices to map, simplify, and document processes, while reducing manual touch points and utilizing digital process tools. Your work will have a significant impact within your department, requiring you to exercise initiative and judgement to resolve short-term problems and propose improvements to current working methods. You will be expected to analyze data, craft compelling narratives to communicate complex ideas, and build diverse teams to achieve common goals. Your ability to innovate, manage change, and delegate tasks effectively will be crucial in driving service-delivery improvement and achieving our departmental objectives.

Job responsibilities

• Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
• Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
• Collaborate with the team to build hypothesis sets, analyses, and roadmaps while identifying potential roadblocks / obstacles and escalate issues and risks as needed including for proposed solutions.
• Analyze key business processes to identify potential areas for improvement and automation, utilizing data analytics skills to offer continuous insight.
• Assist in the development of detailed process maps, workflows, and documentation to synthesize impactful findings, develop recommendations, and help present recommendations to/and influence senior executives, using storytelling skills to effectively convey complex ideas.
• Contribute to the testing and deployment of new process tools and technologies, ensuring they align with departmental objectives and operational standards.
• Support cross-functional collaboration by working effectively with individuals from different departments to achieve common goals.

Required qualifications, capabilities, and skills

• Developed proficiency in data analytics, with experience in interpreting models and diagrams to represent and communicate data requirements and assets.
• Demonstrated ability in storytelling, with the capacity to effectively convey complex ideas, concepts, or data to diverse audiences.
• Proficient in team building, with experience in constructing diverse teams with varied experiences, skills, and backgrounds.
• Baseline knowledge of artificial intelligence foundations, with some exposure to data and knowledge, learning from experience, reasoning and planning, and safe human AI interaction.
• Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
• Ability to take ownership of tasks and manage most elements of an entire workstream.
• Experienced in creating presentations, both written and verbal, tailored for senior audiences.

Preferred qualifications, capabilities, and skills

• Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
• Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
• Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
• Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Job Description

• Process Improvement Lead

The Role:
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.

Key responsibilities include:

• Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
• Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
• To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
• To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
• Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
• Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
• Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
• Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
• Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.

Who you'll be:
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.

Essential Skills

• Engineering or Post Graduate Engineering degree
• 3 to 8 years of relevant experience in Automotive domain
• Experience in Process modeling & Process architecture
• Strong in ASPICE and basic concepts about Fusa & Cybersecurity
• Good functional consultant skills bridging process and tools
• Good Problem solving skills
• Python programming & Database scripting will be added advantage.

Tool Skills

• STAGES (Process Modeling)
• Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
• Enterprise Architect or any equivalent SW design tool knowledge.
• Business Intelligence tools like Grafana or PowerBI
• Activity management tools like EasyRedmine or JIRA

Language Skills
Must be fluent in English

Travel Requirements
Local Infrequent. Role is based in GKN Bangalore office

Business Title : Process Improvement Manager

Skill Set : Operational Excellence – Black Belt

What to look for:

We are seeking a highly skilled and experienced Black Belt professional (at least 8 years experience, Minimum 2 years as Black Belt) to join our organization. As a Black Belt, you will be responsible for leading and implementing continuous improvement initiatives and projects within our company.

Responsibilities:

• Process discovery and transformation - perform process discovery and identify improvement opportunities in the areas of process transformation, automation, robotics (RPA), analytics, risk management and quality using statistical analysis and Lean Six Sigma tools/techniques.
• Business risk identification - Identify key business process risks and act to mitigate them.
• Process standardization and management –Propose an approach that supports stable, standardized processes, disciplined and systematic process management and data-driven decision-making, aligned with business priorities, business outcomes and cost to serve efficiencies.
• Manage a detailed project/program plan to track progress and perform risk management to mitigate the risks.
• Work closely with operational teams to prioritize the identified opportunities and drive them to completion either through coordination or direct implementation.
• Process documentation - Map and document processes targeted for transformation.
• Training and Coaching - Train and coach operations in the use of Lean Six Sigma, continuous improvement and/or automation tools and practices, aiming to stabilize and maintain the delivered changes.

Communication Management:

• Work with and communicate effectively to all levels of the organization (Board Members, Associate Directors, Managers, Continuous Improvement Champions, Operations Specialists, etc).
• Collaborate with cross-functional teams to develop and implement improvement initiatives.

Timing/Shift: 13:00 to 22:00 (IST), (8:30 am to 5:30 pm Warsaw Time)

Requirements:

• Master's degree in a related field
• Demonstrated experience in Finance BPO/outsourcing while working in a similar role
• Very strong project management and stakeholder management skills, ability to influence stakeholders to ensure project success
• Excellent English language and strong communication and presentation skills.
• Proactive problem solver, able to work independently on multiple assignments and comfortable working in a team spread across geographies
• Demonstrated portfolio of successful medium-large projects and hard savings
• Strong knowledge and understanding of Lean Six Sigma methodologies and tools
• Excellent analytical and problem-solving skills
• Ability to effectively collaborate and influence cross-functional teams.

Preferred Experience (Applications)

• Peoplesoft
• ServiceNow
• Yardi
• Coupa
• HighRadius

Preferred Qualifications:

• Certification as a Lean Six Sigma Black Belt
• Experience in implementing Lean Six Sigma in a real estate industry
• Experience using statistical software and tools for data analysis.